Viking FaxJack FAXJ-1000 Product Manual
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Viking FaxJack FAXJ-1000 Product Manual

Phone/fax switch
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DESIGNED, MANUFACTURED AND SUPPORTED IN THE USA
VIKING
SECURITY & COMMUNICATION
Eliminate the Expense of Dedicated Phone Lines!
The FAXJ-1000 allows any business, large
or small, to enjoy the convenience of
automated data transmission without the
perpetual monthly expense of a dedicated
phone line.
The FAXJ-1000 is a versatile phone/data/fax
switch with the ability to automatically route
calls via fax CNG tone, central office
distinctive ring, or touch tones included in the
dial string by the calling party. In addition, the
FAXJ-1000 offers full manual transfer
capabilities.
The FAXJ-1000 stores and retransmits caller
ID information so that it is truly caller ID
compatible.
Features
• Four ports allow any four analog devices to
share a single line
• Routes calls via CNG tone, distinctive
ringing, touch tones sent by calling device
or manually
• Provides realistic ring-back tones while re-
ringing selected device
• Transfer incoming calls from one port to
another as often as may be required during
the same call
• Caller ID information is stored and retrans-
mitted during transfer
• Automatic "privacy" eliminates interruptions on
both in and outbound calls
• Monitors for calling party control (CPC)
• All in and outbound calls are routed to the
phone 1 port during a power failure
• Manual mode will not interfere with C.O.
provided voice mail
• Ports are balanced to prevent noise on long
runs
• Compatible with high-speed modems
• Surge protection on both power and phone
line
• Internal Call Mode
PRODUCT
MANUAL
Fax Machines
• Retail
• Commercial
• Industrial
Modem Terminals
• Personal computers
• Remote access applications
Point-Of-Sale Terminals
• Fast food chains
• Convenience stores
Power: 120V AC/13.8V AC 1.25A, UL listed adapter
provided
Dimensions: 133mm x 91mm x 44mm (5.25" x 3.6" x
1.75")
Shipping Weight: 1.36 kg (3 lbs)
Environmental: 0°C to 32°C (32°F to 90°F) with 5% to
95% noncondensing humidity
CNG Detection: 1100 Hz burst
Maximum Data Speed: 56 Kbps
Minimum CPC Time: 320ms
Ring Output: 4 REN, capable of ringing (8) 0.5 REN
phones
REN: 0.7A
Connections: (1) 11-position cage clamp terminal strip
FAXJ-1000
Phone/Fax Switch
www.VikingElectronics.com
Information: 715-386-8861
Applications
• Governmental
• Home office
• Vending machines
• Retail stores
Specifications
FaxJack
January 31 , 2022

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Summary of Contents for Viking FaxJack FAXJ-1000

  • Page 1 FAXJ-1000 DESIGNED, MANUFACTURED AND SUPPORTED IN THE USA VIKING PRODUCT FaxJack Phone/Fax Switch MANUAL January 31 , 2022 SECURITY & COMMUNICATION Eliminate the Expense of Dedicated Phone Lines! The FAXJ-1000 allows any business, large or small, to enjoy the convenience of...

  • Page 2: Installation

    Note: The polarity of the connection to the CO Line In terminals shown below should be (+) or Tip to terminal 1 and (-) or Ring to terminal 2. Observing this polarity helps prevent clicks and dings of connected phones on hang VIKING 120V AC MODEL FAXJ-1000 ©...

  • Page 3: Dip Switch Programming

    Unplug any phones at extension wall jacks located away from the FAXJ-1000 and plug in splitter/adapters. Reconnect Step 4 the phones to the Line 2 side of the splitter/adapters. Note: At any point “down line” from the FAXJ-1000 VIKING 120V AC MODEL FAXJ-1000 ©...

  • Page 4: Operation

    2. Accessing the Programming Mode Remotely Step 1 Call into the FAXJ-1000 from a Touch Tone phone. Answer the ringing line using the phone (or device) connected to any of the device ports (this may take a few Step 2 moments if the FAXJ-1000 is in the Automatic Answer mode).

  • Page 5: Manual Answer Mode

    1. Automatic Answer Mode Incoming Call Sequence, Caller ID Enabled and Fast call processing CO Ring Answer 2 seconds getting 2 secs 4 seconds Caller ID FAXJ-1000 Listening Time Ring Back Tones FAXJ-1000 Ringing Phone 1 Port Called Device Answers Note: If Normal call processing is enabled (see Programming section C), the FAXJ-1000 will monitor for CNG or touch tones during two 4 second periods instead of only one.

  • Page 6: Internal Calls

    D. Touch Tone Routing In the automatic answer mode, the FAXJ-1000 looks for touch tones as one method of routing the call to the correct device. These touch tones are dialed from the calling end, most often by an automatic device like a modem. In this example, the REMOTE modem dials the phone number of the FAXJ-1000, and then executes a series of pauses long enough to allow the call to connect (the CO to produce one ring and the FAXJ-1000 to answer).

  • Page 7: Modem Port

    1. Automatic Answer Mode In the automatic answer mode, the FAXJ-1000 monitors the ring pattern of the first CO (telephone company) ring. If the FAXJ-1000 detects a distinctive ring pattern, it answers the call and starts ringing the device specified by the distinctive ring pattern.

  • Page 8: Warranty

    TWO YEAR LIMITED WARRANTY Viking warrants its products to be free from defects in the workmanship or materials, under normal use and service, for a period of two years from the date of purchase from any authorized Viking distributor. If at any time during the warranty period, the product is deemed defective or malfunctions, return the product to Viking Electronics, Inc., 1531 Industrial Street, Hudson, WI., 54016.

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