Page 1 Lights Headlamps Turn signal control Bulb replacement Driver Controls Windshield wiper/washer control Steering wheel adjustment Power windows Mirrors Speed control Locks and Security Keys Locks Anti-theft system 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) Table of Contents...
Page 2: Table Of Contents
Hazard flasher control Fuel pump shut-off switch Fuses and relays Changing tires Wheel lug nut torque Jump starting Wrecker towing Customer Assistance Reporting safety defects (U.S. only) Reporting safety defects (Canada only) 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 4: Introduction
The more you know and understand about your vehicle, the greater the safety and pleasure you will derive from driving it. For more information on Ford Motor Company and its products visit the following website: • In the United States: www.ford.com •...
Page 5 Drive your new vehicle at least 1,000 miles (1,600 km) before towing a trailer. For more detailed information about towing a trailer, refer to Trailer towing in the Tires, Wheels and Loading chapter. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 6 In order to properly diagnose and service your vehicle, Ford Motor Company, Ford of Canada, and service and repair facilities may...
Page 7 EDR. Ford Motor Company and Ford of Canada do not access event data recorder...
Page 8 If you do not want Ford or its vendors to receive this information, do not activate the service. Ford Motor Company and the vendors it uses to provide you with this information do not store your vehicle travel information.
Page 9 WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that you use extreme caution when using any device or feature that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle.
Page 10 Brake Fluid - Non-Petroleum Based Stability Control System Master Lighting Switch Fog Lamps-Front Fuel Pump Reset Windshield Defrost/Demist 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) See Owner’s Guide Airbag - Front Child Seat Lower Anchor Brake System...
Page 11 Avoid Smoking, Flames, or Sparks Explosive Gas Power Steering Fluid Service Engine Soon Passenger Compartment Air Filter Check Fuel Cap 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) Introduction Power Window Lockout Interior Luggage Compartment Release Engine Oil...
Page 12: Warning Lights And Chimes
Many lights will illuminate when you start your vehicle to make sure the bulb works. If any light remains on after starting the vehicle, refer to the respective system warning light for additional information. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 13: Service Engine Soon: Service
Continued driving with this light on may cause the Service engine soon warning light to come on. Refer to Fuel filler cap in the Maintenance and Specifications chapter. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) Instrument Cluster...
Page 14 A Belt-Minder chime will also sound to remind you to fasten your safety belt. Refer to the Seating and Safety Restraints chapter to activate/deactivate the Belt-Minder chime feature. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) BRAKE...
Page 15 • Red: Low Oil Pressure, Charge System, Engine Coolant Over Temperature, Door Ajar • Amber: Low Fuel Refer to Message center in this chapter. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) Instrument Cluster...
Page 16 Illuminates when one of the doors is not completely shut and the ignition is turned to on. With the ignition in on position, a tone will sound for one second (if a door is open). 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 17: Gauges
Refer to the Message center in this chapter to change your display to a digital speedometer. The digital display is more accurate than the analog gauge and may not match. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 18 • Without message center Press and release the button on the cluster to switch between odometer and trip odometer display. To reset, press the button again until the trip reading resets. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 19: Message Center
The system will also notify you of potential vehicle problems with a display of system warnings followed by a long indicator chime. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 20 This displays an estimate of approximately how far you can drive with the fuel remaining in your tank under normal driving conditions. Remember to turn the ignition off when refueling to allow this feature to correctly detect the added fuel. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 21 Instantaneous fuel economy cannot be reset. TIMER Timer displays the trip elapsed drive time. To operate, do the following: 1. Press and release RESET in order to start the timer. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 22 — FAILED RED — FAILED AMBER SCREEN FORM Press SELECT to change the display: • ODOMETER • SPEEDO TEXT SIZE Press SELECT to change the display text size: • NORMAL • LARGE 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 23 This allows you to use the full functionality of the message center after you acknowledge the warning by pressing the RESET control and clearing the warning message. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 24 10 minutes. If any other button is pressed besides RESET, the message ’’PRESS RESET TO CLEAR’’ will appear in the message center. Once this message disappears (after approximately two seconds), press RESET to clear the warning. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 25 OIL CHANGE REQUIRED — Displayed when the oil life left reaches An oil change is required whenever indicated by the message center and according to the recommended maintenance schedule. Use only recommended engine oils. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 26: Entertainment Systems
TONE WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device or feature that may take their focus off the road. Your primary responsibility is the safe operation of the vehicle.
Page 27 To set the minute, press and hold CLK until CLOCK set appears in the display. Continue to hold CLK as you press TUNE to decrease increase the minutes. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) Entertainment Systems...
Page 28 AM/FM Stereo Single CD Premium audio system (if equipped) WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device or feature that may take their focus off the road. Your primary responsibility is the safe operation of the vehicle.
Page 29 MENU until AUTOSET appears in the display. Press ON or OFF. When the six strongest stations are filled, the station stored in preset 1 will begin playing. If there are less than six strong stations, 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 30 In radio mode, the CD icon will appear in the display if a CD is loaded into the system. 13. AM: Press to select the AM frequency. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) to enable the...
Page 31 CD/Cassette system (if equipped) WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device or feature that may take their focus off the road. Your primary responsibility is the safe operation of the vehicle.
Page 32 TEXT: TEXT is only available when equipped with Satellite radio. Your radio may be equipped with Satellite ready capability. The kit to enable Satellite reception is available through your dealer. Detailed Satellite 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 33 Autoset: Allows you to set the strongest local radio stations without losing your original manually set preset stations for AM/FM1/FM2. Press MENU repeatedly until AUTOSET appears in the display. Press 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 34 Check with your authorized dealer for availability. 10. Side 1–2: Press to access the next side of the cassette tape. The display will indicate whether TAPE 1 or TAPE 2 is playing. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) SEL/TEXT to adjust...
Page 35 The kit to enable the Satellite reception is available through your dealer. Detailed satellite instructions are included with the dealer installed kit. Check with your authorized dealer for availability. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) Entertainment Systems...
Page 36 (if equipped) WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device or feature that may take their focus off the road. Your primary responsibility is the safe operation of the vehicle.
Page 37 SEL-TEXT decrease/increase the level of treble output. 7. BAL (Balance): Press BAL; then press SEL-TEXT to shift sound to the left/right speakers. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) Entertainment Systems BASS SEL-TEXT TREB BASS SEL-TEXT...
Page 38 COMPRESS OFF is displayed. Press the SEL control again to disable the feature when COMPRESS ON is displayed. When activated, the compression icon will illuminate in the display. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 39 Load the CD. Press and hold to autoload up to 6 discs. Note: Ensure that the system is ready to accept the CD. Do not force the disc into the CD slot as damage could result. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 40 • Remove loose labels before inserting tapes. • Allow tapes which have been subjected to extreme heat, humidity or cold to reach a moderate temperature before playing. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 41 (12 cm) audio compact discs only. Due to technical incompatibility, certain recordable and re-recordable compact discs may not function correctly when used in Ford CD players. Dirty, warped or damaged CDs, irregular shaped CDs, CDs with a scratch protection film attached, and CDs with homemade paper (adhesive) labels should not be inserted into the CD player.
Page 42: Climate Controls
• Do not put objects under the front seats that will interfere with the airflow to the back seats. • Remove any snow, ice or leaves from the air intake area at the base of the windshield. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) position.
Page 43: Automatic Temperature Control
The fan speed will remain automatic unless the thumbwheel is turned all the way to LO. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 44 • Remove any snow, ice or leaves from the air intake area at the base of the windshield. • A small amount of air may be felt from the floor vent regardless of the air distribution setting that is selected. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) position.
Page 45: Rear Window Defroster
This may cause damage to the heated grid lines and will not be covered by your warranty. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 46: Lights
5. At the desired autolamp time delay, place the headlamp switch in the off position. • At this point, the exterior lamps turn off and the time delay is set. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 47 Turns the headlamps on with a reduced output. To activate: • the key must be in the on position, • the headlamp control is in the off or position, • the vehicle is not in P (Park). 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 48 1. Park the vehicle directly in front of a wall or screen on a level surface, approximately 25 feet (7.6 meters) away. Check your headlamp alignment at night or in a dark area so that you can see the headlamp beam pattern. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 49 If the left edge of the high intensity area is not even with the vertical line, follow the next step to adjust it. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 50 4. On the wall or screen you will observe an area of high intensity light. The top of the high intensity area should touch the horizontal reference line, if not, the beam will need to be adjusted. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 51: Turn Signal Control
• the unlock control of the remote entry controls is pressed and the ignition is off. The reading lamps can be turned on by pressing the rocker controls next to each lamp. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) Lights...
Page 52: Bulb Replacement
Using the right bulbs Replacement bulbs are specified in the chart below. Headlamp bulbs must be marked with an authorized “D.O.T.” for North America and an 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 53 *Crown Victoria only **Grand Marquis only Replacing interior bulbs Check the operation of all bulbs frequently. Replacing exterior bulbs Check the operation of all bulbs frequently. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) Lights Trade Number 9007...
Page 54 Keep the ring to retain the new bulb. 6. Without turning, remove the old bulb from the lamp assembly by gently pulling it straight back out of the lamp assembly. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 55 3. Remove two retainers and pull headlamp assembly forward to expose bulb. 4. Remove the bulb socket by rotating it counterclockwise, then pulling it out of the lamp assembly. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) Lights...
Page 56 Replacing tail/brake/turn signal lamp bulbs The tail lamp and brake/turn signal lamp bulbs are located in the tail lamp assembly. Follow the same steps to replace either bulb. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 57 3. Install the lamp assembly on trunk lid with two grommets, ensuring the grommets are pushed all the way into the trunk lid and secure with two screws. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 58 3. Carefully pull the bulb socket out of the lamp assembly. 4. Pull the bulb straight out of the socket and push in the new bulb. To install, reverse the removal procedure. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 59 Contaminants may enter the headlamp where they can settle on the lens and reflector. Never turn the headlamps on with the bulb removed. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 60 Replacing tail/brake/turn signal lamp bulbs The tail lamp, the brake lamp and the turn signal lamp bulbs are located in the tail lamp assembly. Follow the same steps to replace either bulb. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 61 3. Install the lamp assembly on the trunk lid with two grommets, ensuring that the grommets are pushed all the way in to the trunk lid and secured with two screws. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 62 3. Carefully pull the bulb socket out of the lamp assembly. 4. Pull the bulb straight out of the socket and push in the new bulb. To install, reverse the removal procedure. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 63: Driver Controls
When the windshield wipers are turned on during daylight, and the headlamp control is in the autolamp position, the exterior lamps will turn on after a brief delay and will remain on until the wipers are turned off. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 64 Rotate the visor towards the side window and extend it rearward for additional sunlight coverage. Note: To stow the visor back into the headliner, visor must be retracted before moving it back towards the windshield. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 65 • do not leave battery chargers, video game adapters, computers and other devices plugged in overnight or when the vehicle is parked for extended periods. Always keep the power point caps closed when not being used. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) Driver Controls...
Page 66: Power Windows
INTERIOR MIRROR The interior rear view mirror has two pivot points on the support arm which lets you adjust the mirror up or down and from side to side. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 67 2. Move the control in the direction you wish to tilt the mirror. 3. Return to the center position to lock mirrors in place. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) Driver Controls...
Page 68 The adjustment allows for approximately 2.5 inches (65 mm) of maximum travel. WARNING: Never adjust the accelerator and brake pedal with feet on the pedals while the vehicle is moving. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) (if equipped)
Page 69: Speed Control
Disengaging speed control Press the brake pedal to disengage the speed control. Disengaging the speed control will not erase previous set speed. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) Driver Controls...
Page 70 STEERING WHEEL CONTROLS (IF EQUIPPED) Audio control features NEXT: Press to select the next preset radio station, tape selection or CD track. VOL +/– (Volume): Press to increase or decrease the volume. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 71 You can render the switch inoperable by locking the button with your master key. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) Driver Controls...
Page 72: Locks And Security
• a door is opened and closed while the engine is running, • you shift into any gear, putting the vehicle in motion, and • the vehicle’s speed is greater than 3 mph (5 km/h). 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 73 If any door, the hood, or the deck lid is open, the horn will chirp twice, and the procedure will need to be performed again. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 74 Adults are advised to familiarize themselves with the operation and location of the release handle. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 75 Exposure of people or animals to these high temperatures for even a short time can cause death or serious heat-related injuries, including brain damage. Small children are particularly at risk. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) Locks and Security...
Page 76 Locking the doors Press once to lock all the doors. Upon the first press the doors will lock and the parklamps/taillamps will flash once. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 77 (5 km/h) if the ignition is in the accessory or on position. Replacing the battery The remote entry transmitter uses one coin type three-volt lithium battery CR2032 or equivalent. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) Locks and Security...
Page 78 • Take all your vehicle’s transmitters to your authorized dealer for programming, or 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 79 The inside lights will not turn off if: • they have been turned on with the dimmer control, or • any door is open. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) Locks and Security...
Page 80 5. The doors will lock then unlock to confirm programming of the new code. To store a second personal code: 1. Enter the factory set code. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) 7 8 9 0...
Page 81 (each digit pressed within five seconds of prior digit). The interior lamps will illuminate. • To unlock all doors, enter the factory-set code or personal code (driver door unlocks) and press 3 • 4 within five seconds. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) Locks and Security...
Page 82: Anti-Theft System
Industry Canada. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 83 Oman Puerto Rico Qatar Saudi Arabia South Korea Tunisia United Arabian Emirates Uruguay Zambia 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) Locks and Security -8,1 dBµA/m @ 10 m Type Approval Number See USA DLM/GEN/18/18/16 340/3 Vol.II...
Page 84 Note: The SecuriLock passive anti-theft system is not compatible with non-Ford aftermarket remote start systems. Use of these systems may result in vehicle starting problems and a loss of security protection. Note: Large metallic objects, electronic devices that are used to purchase gasoline or similar items, or a second coded key on the same key chain may cause vehicle starting issues.
Page 85 (off) to the 3 (on) position (maintain ignition in 3 (on) for at least one second). 2. Turn ignition to 1 (off) and remove the first coded key from the ignition. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) Locks and Security...
Page 86 You may repeat Steps 1 through 6. If failure repeats, bring your vehicle to your authorized dealer to have the new spare key(s) programmed. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 87: Seating And Safety Restraints
(4). To adjust the head restraint, do the following: 1. Adjust the seatback to an upright driving/riding position. 2. Raise the head restraint by pulling up on the head restraint. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 88 Whenever possible it should be installed and properly adjusted when the seat is occupied. To remove the adjustable head restraint, do the following: 1. Pull up the head restraint until it reaches the highest adjustment position. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 89 WARNING: Never adjust the driver’s seat or seatback when the vehicle is moving. WARNING: Always drive and ride with your seatback upright and the lap belt snug and low across the hips. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 90 WARNING: Reclining the seatback can cause an occupant to slide under the seat’s safety belt, resulting in severe personal injuries in the event of a collision. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 91 Always sit upright against your seatback, with your feet on the floor. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 92 (SRS) section for additional details. Failure to follow these instructions may interfere with the front passenger seat sensing system. Press the control to recline the seatback forward or backward. Press to move the seat forward or backward. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 93 The power lumbar control is located on the front inboard side of the seat. Press the top side of the control to adjust firmness. Press the bottom side of the control to adjust softness. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 94 When activated, they will turn off automatically when the ignition is turned to the off position. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 95: Safety Restraints
• Driver’s seat position sensor • Front crash severity sensor • Front passenger sensing system • “Passenger airbag off” or “pass airbag off” indicator lamp 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 96 The system is designed to help protect smaller drivers sitting close to the driver airbag by providing a lower airbag output level. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 97 The front safety belt usage sensors detect whether or not the driver and front outboard passenger safety belts are fastened. This information allows your Personal Safety System to tailor the airbag deployment and safety belt pretensioner activation depending upon safety belt usage. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 98 If any of these things happen, even intermittently, have the Personal Safety System serviced at an authorized dealer immediately. Unless serviced, the system may not function properly in the event of a collision. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 99 3) Never use a single belt for more than one person. WARNING: When possible, all children 12 years old and under should be properly restrained in a rear seating position. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 100 Make sure the tongue is securely fastened in the buckle. 2. To unfasten, press the release button and remove the tongue from the buckle. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 101 To tighten the belt, pull the loose end of the belt through the tongue until it fits snugly across the hips. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 102 12 years old and under should be properly restrained in a rear seating position whenever possible. Refer to Safety restraints for children or Safety seats for children later in this chapter. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 103 How to disengage the automatic locking mode Disconnect the combination lap/shoulder belt and allow it to retract completely to disengage the automatic locking mode and activate the vehicle sensitive (emergency) locking mode. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 104 Also, use the safety belt extension only if the safety belt is too short for you when fully extended. WARNING: Do not use extensions to change the fit of the shoulder belt across the torso. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 105 The driver’s safety belt is buckled before the ignition switch is turned to the on position... 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) Then... The safety belt warning light...
Page 106 3 mph (5 km/h) and 1-2 minutes have elapsed since the ignition switch has been turned to on... 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) Then... The Belt-Minder feature will not activate.
Page 107 “Crashes are rare events” “I’m not going far” “Belts are uncomfortable” “I was in a hurry” “Safety belts don’t work” 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) Then... The Belt-Minder feature is activated - the safety belt warning light...
Page 108 The Belt-Minder feature will enable during the same ignition cycle if the occupant buckles and remains buckled for approximately 30 seconds. Confirmation is not given for the one-time disable. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) Consider...
Page 109 Step 3 must be completed within 50 seconds after the safety belt warning light turns off. • After Step 3, the restraint system warning light (airbag light) will be turned on for three seconds. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 110: Airbags
Airbags DO NOT inflate slowly; there is a risk of injury from a deploying airbag. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 111 WARNING: Ford Motor Company recommends that an authorized dealer inspect all steering column assemblies in use in vehicles involved in a collision. Failure to inspect and if necessary replace the steering column assembly could result in severe injury or death in the event of a collision.
Page 112 NEVER place a rear-facing child seat in front of an active airbag. If you must use a forward-facing child seat in the front seat, move the seat all the way back. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 113 Seating and Safety Restraints WARNING: Front seating positions only: If seating two adults and a child, Ford recommends properly restraining the child in the center front seating position, but only if doing so will not interfere with driving the vehicle. This arrangement provides lap and shoulder belt and airbag protection for adult occupants and an attachment method for a child restraint.
Page 114 • A diagnostic module • The electrical wiring which connects the components The diagnostic module monitors its own internal circuits as well as the supplemental airbag electrical system wiring (including the impact 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 115 • the system determines that a small child is present in a booster seat, • a front passenger takes his/her weight off of the seat for a period of time. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 116 • Turn the vehicle off and ask the person to place the seatback in the full upright position. • Have the person sit upright in the seat, centered on the seat cushion, with the person’s legs comfortably extended. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 117 Even though the passenger airbag is disabled, the pass airbag off lamp may or may not be illuminated according to the table below. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 118 Check the “passenger airbag off” or “pass airbag off” indicator lamp for proper airbag Status. Failure to follow these instructions may interfere with the front passenger seat sensing system. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) Passenger Airbag...
Page 119 If it is necessary to modify an advanced front airbag system to accommodate a person with disabilities, contact the Ford Customer Relationship Center at the phone number shown in the Customer Assistance section of this Owner’s Guide.
Page 120 WARNING: Do not attempt to service, repair, or modify the airbag SRS, its fuses or the seat cover on a seat containing an airbag. Contact your authorized dealer as soon as possible. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 121 The fact that the airbags did not inflate in a collision does not mean that something is wrong with the system. Rather, it means the forces were not of the type sufficient to cause activation. Side airbags are designed 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 122 Disposal of airbags and airbag equipped vehicles (including pretensioners) Contact your authorized dealer as soon as possible. Airbags MUST BE disposed of by qualified personnel. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 123: Child Restraints
Recommendations for Safety Restraints are based on probable child height, age and weight thresholds from NHTSA and other safety organizations or are the minimum requirements of law. Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician (CPST) and consult your pediatrician to make sure your child seat is appropriate for your child, and is compatible with and properly installed in the vehicle.
Page 124 4 ft 9 in. (1.45 meters) tall, or 80 lb (36 kg). Check your local and state or provincial laws for specific requirements regarding the safety of children in your vehicle. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) Recommended...
Page 125 If all children cannot be seated and restrained properly in a rear seating position, properly restrain the largest child in the front seat. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) below by “X”...
Page 126 All children are shaped differently. The child height, age and weight thresholds provided are recommendations or the minimum requirements of law. The National Highway Traffic Safety Administration (NHTSA) provides education and 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 127 Seating and Safety Restraints training to ensure that all children ages 0 to 16 are properly restrained in the correct restraint system. Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician (CPST) and your pediatrician to make sure your seat is appropriate for your child and properly installed in the vehicle.
Page 128 Perform the following steps when installing the child seat with combination lap/shoulder belts: Note: Although the child seat illustrated is a forward facing child seat, the steps are the same for installing a rear facing child seat. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 129 3. While holding the shoulder and lap belt portions together, route the tongue through the child seat according to the child seat manufacturer’s instructions. Be sure the belt webbing is not twisted. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 130 Sometimes, a slight lean towards the buckle will additionally help to remove remaining slack from the belt. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 131 WARNING: Front seating positions only: If seating two adults and a child, Ford recommends properly restraining the child in the center front seating position, but only if doing so will not interfere with driving the vehicle.
Page 132 There should be no more than 1 inch (2.5 cm) of movement for proper installation. 7. Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician (CPST) to make certain the child restraint is properly installed.
Page 133 Ford Motor Company recommends the use of a child safety seat having a top tether strap. See Attaching child safety seats with tether straps and Recommendations for attaching safety restraints for children in this chapter for more information.
Page 134 Attach the tether strap afterward, if included with the child seat. Refer to Recommendations for attaching child safety restraints for children in this chapter. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 135 For vehicles with adjustable head restraints, route the tether strap under the head restraint and between the head restraint posts, otherwise route the tether strap over the top of the seatback. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 136 If the safety seat is not anchored properly, the risk of a child being injured in a collision greatly increases. If your child restraint system is equipped with a tether strap, and the child restraint manufacturer recommends its use, Ford also recommends its use. Child booster seats The belt-positioning booster (booster seat) is used to improve the fit of the vehicle safety belt.
Page 137 To improve the fit of both the lap and shoulder belt on children who have outgrown child safety seats, Ford Motor Company recommends use of a belt-positioning booster. Booster seats position a child so that vehicle lap/shoulder safety belts fit better.
Page 138 • High back booster seats If, with a backless booster seat, you cannot find a seating position that adequately supports your child’s head, a high back booster seat would be a better choice. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 139 Move a child to a different seating location if the shoulder belt does not stay positioned on the shoulder during use. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 140 Refer to the child restraint manufacturer’s instructions for additional inspection and maintenance information specific to the child restraint. Ford Motor Company recommends that all safety belt assemblies in use in vehicles involved in a collision be replaced.
Page 141: Tires, Wheels And Loading
Title 49 Code of Federal Regulations Part 575.104(c)(2). U.S. Department of Transportation-Tire quality grades: The U.S. Department of Transportation requires Ford Motor Company to give you the following information about tire grades exactly as the government has written it.
Page 142 • Extra load: A class of P-metric or Metric tires designed to carry a heavier maximum load at 41 psi [43 psi (2.9 bar) for Metric tires]. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 143 Ford Motor Company. You are strongly urged to buy a reliable tire pressure gauge, as automatic service station gauges may be inaccurate. Ford recommends the use of a digital or dial-type tire pressure gauge rather than a stick-type tire pressure gauge.
Page 144: Tire Inflation
Always inflate your tires to the Ford recommended inflation pressure even if it is less than the maximum inflation pressure information found on the tire. The Ford recommended tire inflation pressure is found on the Safety Compliance Certification Label or Tire Label which is located on the B-Pillar or the edge of the driver’s door.
Page 145 For your safety, tires that are damaged or show signs of excessive wear should not be used because they are more likely to blow out or fail. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 146 You should replace your spare tire when you replace the road tires or after six years due to aging even if it has not been used. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 147 (such as P-metric versus LT-metric or all-season versus all-terrain) as those originally provided by Ford. The recommended tire and wheel size may be found on either the Safety Compliance Certification Label or the Tire Label which is located on the B-Pillar or edge of the driver’s door.
Page 148 The tire pressure sensors mounted in the wheels (originally installed on your vehicle) are not designed to be used in aftermarket wheels. The use of wheels or tires not recommended by Ford Motor Company may affect the operation of your tire pressure monitoring system.
Page 149 Rotating your tires at the recommended interval (as indicated in the Scheduled Maintenance Guide chapter) will help your tires wear more evenly, providing better tire performance and longer tire life. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 150 This information identifies and describes the fundamental characteristics of the tire and also provides a U.S. DOT Tire Identification Number for safety standard certification and in case of a recall. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 151 These speed ratings may need to be adjusted for the difference in conditions. The ratings range from 81 mph (130 km/h) to 186 mph (299 km/h). These ratings are listed in the following chart. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 152 Refer to the Safety Compliance Certification Label, which is located on the B-Pillar or the edge of the driver’s door, for the correct tire pressure for your vehicle. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 153 The cold inflation pressure should never be set lower than the recommended pressure on the vehicle label. The tire suppliers may have additional markings, notes or warnings such as standard load, radial tubeless, etc. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) Tires, Wheels and Loading ⁄...
Page 154 4. Maximum Load Single lb (kg) at psi (kPa) cold: Indicates the maximum load and tire pressure when the tire is used as a single; defined as two tires (total) on the rear axle. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 155 B-Pillar or the edge of the driver’s door. Refer to the payload description and graphic in the Vehicle loading — with and without a trailer section. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 156: Tire Pressure Monitoring System (Tpms)
TPMS to continue to function properly. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 157 The tire pressure should be checked periodically (at least monthly) using an accurate tire gauge, refer to Inflating your tires in this chapter. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) Tires, Wheels and Loading...
Page 158 It can also warn you in the event the system is no longer capable of functioning as intended. Please refer to the following chart for information concerning your tire pressure monitoring system: 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 159 Solid warning light Tire(s) under-inflated Spare tire in use Your temporary spare tire is in TPMS malfunction 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) Tires, Wheels and Loading 1. Check your tire pressure to ensure tires are properly inflated;...
Page 160 TPMS as being significantly lower than the recommended inflation pressure and activate the TPMS warning for low tire pressure. If the low tire pressure warning light is on, visually 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) use.
Page 161 Follow these guidelines when using snow tires and chains: • If possible, avoid fully loading your vehicle. • Use only cable type chains offered by Ford Motor Company as an accessory or equivalent. Using SAE Class S or other conventional link type chains may cause damage to the vehicle’s wheel house and/or...
Page 162: Vehicle Loading
Tire Label in order to determine the new payload. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 163 Overloading or improperly loading your vehicle can contribute to loss of vehicle control and vehicle rollover. Example only: 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) Tires, Wheels and Loading...
Page 164 The GVWR is shown on the Safety Compliance Certification Label located on the B-Pillar or the edge of the driver’s door. The GVW must never exceed the GVWR. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 165 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) Tires, Wheels and Loading...
Page 166 GVWR and GAWR limitations. WARNING: Exceeding any vehicle weight rating limitation could result in serious damage to the vehicle and/or personal injury. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 167 (12 x 100) = 1,400 - 440 - 1,200 = - 240 lb. No, you do not have enough cargo capacity to carry that much weight. In metric units, the 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 168: Trailer Towing
Do not use hitches that clamp onto the vehicle bumper; use a load carrying hitch. You must distribute the load in your trailer so that 10–15% of the total weight of the trailer is on the tongue. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 169 For additional information, refer to Automatic transmission operation in the Driving chapter. • Allow more distance for stopping with a trailer attached; anticipate stops and brake gradually. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) Tires, Wheels and Loading...
Page 170 • Do not allow the static water level to rise above the bottom edge of the rear bumper. • Do not allow waves to break higher than 6 in (15 cm) above the bottom edge of the rear bumper. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 171: Recreational Towing
(4) wheels off the ground such as when using a car-hauling trailer. Otherwise, no recreational towing is permitted. In case of a roadside emergency with a disabled vehicle, see Wrecker towing in the Roadside Emergencies chapter. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 172: Driving
WARNING: Do not start your vehicle in a closed garage or in other enclosed areas. Exhaust fumes can be toxic. Always open the garage door before you start the engine. See Guarding against exhaust fumes in this chapter for more instructions. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 173 Seating and Safety Restraints chapter. 2. Make sure the headlamps and vehicle accessories are off. 3. Make sure the gearshift is in P (Park). 4. Make sure the parking brake is set. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) Driving...
Page 174 0°F to 32°F (-18°C to 0°C), you may experience increased cranking times, rough idle or hesitation until the engine has warmed up. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 175 If the engine is idling while the vehicle is stopped for a long period of time, open the windows at least 1 inch (2.5 cm) or adjust the heating or air conditioning to bring in fresh air. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 176 • Make certain that the extension cord is in excellent condition (not patched or spliced). Store your extension cord indoors at temperatures above 32°F (0°C). Outdoor conditions can deteriorate extension cords over a period of time. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) ethanol, an engine block...
Page 177: Brakes
Such noises are usually heard during the first few brake applications in the morning; 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 178 The wheels are prevented from locking even when the brakes are firmly applied. The accompanying illustration depicts the advantage of an ABS equipped 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) BRAKE...
Page 179 If your brake warning lamp illuminates, have your vehicle serviced immediately. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) Driving BRAKE...
Page 180 Since the parking brake applies only the rear brakes, the vehicle’s stopping distance will increase greatly and the handling of your vehicle will be adversely affected. Pull the lever to release the parking brake. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) BRAKE...
Page 181: Traction Control
If a system fault is detected, the traction control active light will illuminate, the traction control button will not turn the system on or off and your vehicle should be serviced by an authorized dealer. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 182: Air Suspension
• Certain road conditions • Steering maneuvers • Braking • Accelerations This system keeps the rear of your vehicle at a constant level by automatically adding air or releasing air from the springs. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 183 Fuses and relays in the Roadside Emergencies chapter. If the fuse is not blown, perform the following procedure: 1. Apply the parking brake, turn the ignition to the accessory position. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 184: Transmission Operation
P (Park) This position locks the transmission and prevents the rear wheels from turning. To put your vehicle in gear: • Start the engine • Press the brake pedal 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 185 • Provides engine braking. • Use when driving conditions cause excessive shifting from O/D to other gears. Examples: hilly terrain, heavy loads, trailer towing and when engine braking is required. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) Driving...
Page 186 Do not rock the vehicle for more than a minute or damage to the transmission and tires may occur, or the engine may overheat. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 187 Once through the water, always dry the brakes by moving your vehicle slowly while applying light pressure on the brake pedal. Wet brakes do not stop the vehicle as quickly as dry brakes. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 188: Roadside Emergencies
Roadside Emergencies ROADSIDE ASSISTANCE Getting roadside assistance To fully assist you should you have a vehicle concern, Ford Motor Company offers a complimentary roadside assistance program. This program is separate from the New Vehicle Limited Warranty. The service is available: •...
Page 189: Hazard Flasher Control
Assistance, call 1-800-241-3673. Canadian customers who require roadside assistance, call 1-800-665-2006. If you need to arrange roadside assistance for yourself, Ford Motor Company will reimburse a reasonable amount for towing to the nearest dealership within 35 miles (56 km). To obtain reimbursement information, U.S.
Page 190: Fuses And Relays
If electrical components in the vehicle are not working, a fuse may have blown. Blown fuses are identified by a broken wire within the fuse. Check the appropriate fuses before replacing any electrical components. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 191 The fuse panel is located below and to the left of the steering wheel by the brake pedal. Remove the panel cover to access the fuses. To remove a fuse use the fuse puller tool provided on the fuse panel cover. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) Roadside Emergencies...
Page 192 The fuses are coded as follows. Fuse/Relay Fuse Amp Location Rating 7.5A 7.5A 7.5A 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) Protected Circuits Ignition (START) - Starter relay coil, DTRS Power mirrors, Mirror switch, Keypad switch, Decklid switch, Adjustable pedal switch, Driver’s...
Page 193 Fuse/Relay Fuse Amp Location Rating 7.5A 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) Roadside Emergencies Protected Circuits Electronic automatic temperature control (EATC) module (vehicles equipped with EATC only) Ignition (ON/ACC) - Door lock switch illumination, Heated seat...
Page 194 Fuse/Relay Fuse Amp Location Rating — 7.5A K101 Full ISO relay 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) Protected Circuits LCM (Right-hand low beam) Ignition (ON/START) - Restraint control module (RCM), Occupant classification sensor (OCS), Passenger airbag deactivation...
Page 195 Battery section of the Maintenance and Specifications chapter. The high-current fuses are coded as follows. Fuse/Relay Fuse Amp Location Rating 30A* 20A* 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) Roadside Emergencies Protected Circuits Ignition switch Spot lights (Police vehicles only)
Page 196 20A* 10A* 10A* 15A* 15A* 15A* 20A* 20A* 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) Protected Circuits Powertrain control module (PCM) – keep alive power, Canister vent Fuel relay feed Rear air suspension module (RASM) Alternator regulator PCM relay feed Driver’s door module (DDM)
Page 197 40A** 20A** 20A** 30A** 50A** 30A** 40A** 50A** 50A** 50A** 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) Roadside Emergencies Protected Circuits Heated mirrors, Rear defrost indicator Blower relay feed Cooling fan Instrument panel (I/P) fuse box feed...
Page 198 Diode — 20A Circuit breaker 20A Circuit breaker * Mini fuse ** Cartridge fuse 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) Protected Circuits Police accessory and PDB (Police vehicles only) Police accessory and PDB (Police vehicles only)
Page 199: Relays
Ford. If the dissimilar spare tire or wheel is damaged, it should be replaced rather than repaired.
Page 200 • Use more than one dissimilar spare tire/wheel at a time • Use commercial car washing equipment • Use snow chains on the end of the vehicle with the dissimilar spare tire/wheel 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 201 Stopping and securing the vehicle 1. Park on a level surface, set the parking brake and activate hazard flashers. 2. Place gearshift lever in P (Park) and turn engine off. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 202 WARNING: When one of the front wheels is off the ground, the transmission alone will not prevent the vehicle from moving or slipping off the jack, even if the vehicle is in P (Park). 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 203 3. Loosen each wheel metal lug nut one-half turn counterclockwise but do not remove them until the wheel is raised off the ground. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) Roadside Emergencies...
Page 204: Jack Location
Reinstall lug nuts until the wheel is snug against the hub. Do not fully tighten the lug nuts until the wheel has been lowered. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 205: Wheel Lug Nut Torque
20 * Torque specifications are for nut and bolt threads free of dirt and rust. Use only Ford recommended replacement fasteners. WARNING: When a wheel is installed, always remove any corrosion, dirt or foreign materials present on the mounting surfaces of the wheel or the surface of the wheel hub, brake drum or brake disc that contacts the wheel.
Page 206: Jump Starting
3. Park the booster vehicle close to the hood of the disabled vehicle making sure the two vehicles do not touch. Set the parking brake on both vehicles and stay clear of the engine cooling fan and other moving parts. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 207 Ensure that the cables are clear of fan blades, belts, moving parts of both engines, or any fuel delivery system parts. Jump starting 1. Start the engine of the booster vehicle and run the engine at moderately increased speed. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) Roadside Emergencies...
Page 208 After the disabled vehicle has been started and the jumper cables removed, allow it to idle for several minutes so the engine computer can relearn its idle conditions. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 209: Wrecker Towing
It is recommended that your vehicle be towed with a wheel lift or flatbed equipment. Do not tow with a slingbelt. Ford Motor Company has not approved a slingbelt towing procedure. If equipped with an air suspension system, the air suspension control in the luggage compartment must be turned to the off position before your vehicle can be towed.
Page 210 Driving chapter for specific instructions if you cannot move the gear shift lever into N (Neutral). • Maximum speed is not to exceed 35 mph (56 km/h). • Maximum distance is 50 miles (80 km). 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 211: Customer Assistance
A reasonable time must be allowed to perform a repair after taking your vehicle to the authorized dealer. Repairs will be made using Ford or Motorcraft parts, or remanufactured or other parts that are authorized by Ford.
Page 212 • The name of the authorized dealer and city where located • The vehicle’s current odometer reading In some states, you must directly notify Ford in writing before pursuing remedies under your state’s warranty laws. Ford is also allowed a final repair attempt in some states.
Page 213 You are required to submit your warranty dispute to BBB AUTO LINE before asserting in court any rights or remedies conferred by California Civil Code Section 1793.22(b). You are also required to use BBB AUTO 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 214 THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM (U.S. ONLY) Your satisfaction is important to Ford Motor Company and to your dealer. If a warranty concern has not been resolved using the three-step procedure outlined on the first page of the Customer Assistance section, you may be eligible to participate in the BBB AUTO LINE program.
Page 215 (CANADA ONLY) For vehicles delivered to authorized Canadian dealers. In those cases where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation/arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP).
Page 216 If you buy your vehicle in North America and then relocate to any of the above locations, register your vehicle identification number (VIN) and new address with Ford Motor Company Export Operations. 2011 Crown Victoria (cro) Owners Guide, 1st Printing...
Page 217: Reporting Safety Defects (U.s. Only)
However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company. To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1–888–327–4236 (TTY: 1–800–424–9153);...
Page 218: Reporting Safety Defects (Canada Only)
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform Transport Canada, using their toll-free number: 1–800–333–0510, or online at: https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/PCDB-BDPP/Index.aspx 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 219: Cleaning
• Never use abrasive materials such as steel wool or plastic pads as they can scratch the chrome surface. WAXING • Wash the vehicle first. • Use a quality wax that does not contain abrasives. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) Cleaning...
Page 220 • Do not spray a hot engine with cold water to avoid cracking the engine block or other engine components. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 221 • For routine cleaning, use Motorcraft Detail Wash (ZC-3-A). • If tar or grease spots are present, use Motorcraft Bug and Tar Remover (ZC-42). 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) Cleaning...
Page 222 • Avoid cleaners or polishes that increase the gloss of the upper portion of the instrument panel. The dull finish in this area helps protect the driver from undesirable windshield reflection. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 223 Carpet & Upholstery Cleaner (ZC-54). • If grease or tar is present on the material, spot-clean the area first with Motorcraft Spot and Stain Remover (ZC-14). In Canada, use Motorcraft Multi-Purpose Cleaner (CXC-101). 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) Cleaning...
Page 224 (IF EQUIPPED) Your vehicle is equipped with seating covered in premium, top-grain leather which is extremely durable, but still requires special care and maintenance in order to ensure longevity and comfort. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 225 UNDERBODY Flush the complete underside of your vehicle frequently. Keep body and door drain holes free from packed dirt. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) Cleaning...
Page 226 Cleaning FORD AND LINCOLN MERCURY CAR CARE PRODUCTS Your Ford or Lincoln Mercury authorized dealer has many quality products available to clean your vehicle and protect its finishes. These quality products have been specifically engineered to fulfill your automotive needs; they are custom designed to complement the style and appearance of your vehicle.
Page 227: Maintenance And Specifications
WARNING: To reduce the risk of vehicle damage and/or personal burn injuries, do not start your engine with the air cleaner removed and do not remove it while the engine is running. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 228: Engine Compartment
1. Brake fluid reservoir 2. Engine oil dipstick 3. Windshield washer fluid reservoir 4. Air filter assembly 5. Power steering fluid reservoir 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) 6. Engine coolant reservoir 7. Battery 8. Power distribution box 9.
Page 229 In very cold weather, do not fill the reservoir completely. Only use a washer fluid that meets Ford specifications. Do not use any special washer fluid such as windshield water repellent type fluid or bug wash. They may cause squeaking, chatter noise, streaking and smearing.
Page 230: Engine Oil
6. Wipe the dipstick clean. Insert the dipstick fully, then remove it again. • If the oil level is within this range, the oil level is acceptable. DO NOT ADD OIL. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 231 5. Fully install the engine oil filler cap by turning the filler cap clockwise until three clicks can be heard. To avoid possible oil loss, DO NOT operate the vehicle with the engine oil level dipstick and/or the engine oil filler cap removed. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 232 Approval Committee (ILSAC), comprised of U.S. and Japanese automobile manufacturers. To protect your engine and engine’s warranty, use Motorcraft SAE 5W-20 or an equivalent SAE 5W-20 oil meeting Ford specification WSS-M2C930-A. SAE 5W-20 oil provides optimum fuel economy and durability performance meeting all requirements for your vehicle’s engine.
Page 233: Battery
Lift the battery with a battery carrier or with your hands on opposite corners. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 234 • For flexible fuel vehicles, if you are operating on E85, you may experience poor starts or an inability to start the engine and driveability problems until the fuel trim and ethanol content have been relearned. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 235: Engine Coolant
• Freeze protection down to -34°F (-36°C). • Boiling protection up to 265°F (129°C). • Protection against rust and other forms of corrosion. • Proper function of calibrated gauges. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) RECYCLE...
Page 236 If coolant is filled to the COLD FILL RANGE or FULL COLD level when the engine is not cool, the system will remain underfilled. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 237 The cooling system is under pressure; steam and hot liquid can come out forcefully when the cap is loosened slightly. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 238 Recycled engine coolant Ford Motor Company does NOT recommend the use of recycled engine coolant since a Ford-approved recycling process is not yet available. Used engine coolant should be disposed of in an appropriate manner.
Page 239 If the engine coolant supply is depleted, this feature allows the vehicle to be driven temporarily before incremental component damage is incurred. The “fail-safe” distance depends on ambient temperatures, vehicle load and terrain. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 240 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) indicator light will illuminate.
Page 241 WARNING: Automotive fuels can cause serious injury or death if misused or mishandled. WARNING: Fuel ethanol and gasoline may contain benzene, which is a cancer-causing agent. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 242 Pure ethanol is the alcohol which is the intoxicating agent in liquor, beer and wine. It is distilled from the fermentation of plants such as field corn and sugar cane. When ethanol is produced for use in motor fuels, a small 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 243 Care should be taken to avoid inhaling excess fumes. WARNING: The flow of fuel through a fuel pump nozzle can produce static electricity, which can cause a fire if fuel is pumped into an ungrounded fuel container. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 244 The light or message can come on after several driving events after you’ve refueled your vehicle. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) or a CHECK FUEL CAP message comes...
Page 245 The customer warranty may be void for any damage to the fuel tank or fuel system if the correct genuine Ford, Motorcraft or other certified fuel filler cap is not used. WARNING: The fuel system may be under pressure. If the fuel filler cap is venting vapor or if you hear a hissing sound, wait until it stops before completely removing the fuel filler cap.
Page 246 Cleaner air Ford endorses the use of reformulated “cleaner-burning” gasolines to improve air quality, per the recommendations in the Choosing the right fuel section. Octane recommendations Your vehicle is designed to use “Regular”...
Page 247 Do not add aftermarket fuel additive products to your fuel tank. It should not be necessary to add any aftermarket products to your fuel tank if you continue to use high quality fuel of the recommended octane 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 248 The advertised fuel capacity of the fuel tank on your vehicle is equal to the rated refill capacity of the fuel tank as listed in the Maintenance product specifications and capacities section of this chapter. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) indicator may come on.
Page 249 5. Follow one of the simple calculations in order to determine fuel economy: Calculation 1: Divide total miles traveled by total gallons used. Calculation 2: Multiply liters used by 100, then divide by total kilometers traveled. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 250 • Keep tires properly inflated and use only recommended size. • Operating a vehicle with the wheels out of alignment will reduce fuel economy. • Use recommended engine oil. Refer to Maintenance product specifications and capacities in this chapter. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 251 The scheduled maintenance items listed in scheduled maintenance information are essential to the life and performance of your vehicle and to its emissions system. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 252 Maintenance and Specifications If other than Ford, Motorcraft or Ford-authorized parts are used for maintenance replacements or for service of components affecting emission control, such non-Ford parts should be equivalent to genuine Ford Motor Company parts in performance and durability.
Page 253 I/M testing; if the service engine soon solid, it means that the vehicle is ready for I/M testing. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 254 MIN and MAX lines. Be sure to put the cap back on the reservoir. Refer to Maintenance product specifications and capacities in this chapter for the proper fluid type. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 255 6. Install the dipstick making sure it is fully seated in the filler tube. 7. Remove the dipstick and inspect the fluid level. The fluid should be in the designated area for normal operating temperature or ambient temperature. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 256 Before adding any fluid, make sure the correct type is used. The type of fluid used is normally indicated on the dipstick. Refer to Maintenance product specifications and capacities in this chapter. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 257: Air Filter(S)
3. Remove the air filter element from the air filter housing. 4. Wipe the air filter housing and cover clean to remove any dirt or debris and to ensure good sealing. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 258 See the Cleaning chapter for more information. • Periodically wash vehicles stored in exposed locations. • Touch-up raw or primed metal to prevent rust. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 259 Note: During extended periods of vehicle storage (30 days or more), fuel may deteriorate due to oxidation. Add Motorcraft Gas Stabilizer or equivalent meeting Ford material specification ESE-M99C112-A to the vehicle fuel system whenever actual or expected storage periods exceed 30 days.
Page 260 • If the battery was removed, clean the battery cable ends and inspect. If you have any concerns or issues, contact your authorized dealer. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 261: Part Numbers
Replace the spark plugs with ones that meet Ford material and design specifications for your vehicle, such as Motorcraft or equivalent replacement parts. The customer warranty may be void for any damage to the engine if such spark plugs are not used.
Page 262 Maintenance and Specifications 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 263 Maintenance and Specifications 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 264 Maintenance and Specifications 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 265: Engine Data
Ignition system Coil on plug Spark plug gap 0.052–0.056 inch (1.32–1.42 mm) Compression ratio Engine drivebelt routing 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) 4.6L FFV V8 engine 87 octane or Ethanol (E85) 1-3-7-2-6-5-4-8 Coil on plug 0.041–0.047 inch...
Page 266 Vehicle identification number (VIN) The vehicle identification number is located on the driver side instrument panel. Please note that in the graphic, XXXX is representative of your vehicle identification number. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) XXXXXXXXXXXXXXXXX...
Page 267 TRANSMISSION CODE DESIGNATIONS You can find a transmission code on the Safety Compliance Certification Label. The following table tells you which transmission each code represents. Description Four-speed automatic overdrive (4R75E) 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) Code...
Page 268: Crown Victoria Severe Duty
Scheduled Maintenance Guide chapter. CONTACT US Ford Fleet Hotline - The Ford Fleet Hotline provides police and fleet customers with direct access to Ford Motor Company for fleet sales or service information. The hotline number is (800) 34-FLEET.
Page 269 3,000 road miles + (61 idle hours x 33 miles/idle hour) = 5,013 miles. In metric units this calculation would be 4,828 kilometers + (61 idle hours x 53 km/idle hour) = 8,061 km. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) Crown Victoria Severe Duty (Overdrive).
Page 270 Extended storage in a discharge state can cause irrecoverable damage to the internal components or cracking of the container. As a battery 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 271 20A Battery 15A Battery 50A Battery 20A Run/Acc 20A Battery 20A Run/Acc Hazard out 50A Battery Hazard In 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) Crown Victoria Severe Duty Police Gauge Color Red/Black Gray/Black Dark green/Light green...
Page 272 Remove both fuses in the front PDB before removing the cover to the rear power point. Ensure load devices can be turned off, and are switched off when reinserting fuses. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) Taxi...
Page 273 Engine and transmission coolers External transmission and power steering coolers are located behind the grille and in front of the radiator. It is strongly recommended that 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) Crown Victoria Severe Duty...
Page 274 WHEELS/TIRES/BRAKES Wheel rims - police To withstand the demands placed on vehicles driven under heavy duty service conditions, Ford Motor Company installs heavy duty steel wheels. Tires - police Tires (including the spare) are speed-rated radials for police use. Use only the recommended tire size and speed ratings.
Page 275: Changing Tires
TPMS system training tools An inexpensive TPMS training tool, P/N 8C2Z-1A203-A, can be purchased from any Ford dealer for use by the driver or shop technician for training the system after maintenance has been performed that requires system training. The Tire Pressure Monitor Activation Tool, P/N 204-363, has more functionality and is designed primarily for shop use.
Page 276 • To reduce the chances of interference from another vehicle, the TPMS reset procedure should be performed at least three feet (one meter) away from another Ford Motor Company vehicle undergoing the TPMS reset procedure at the same time. • Do not wait more than two minutes between resetting each tire sensor or the system will time-out and the entire procedure will have to be repeated on all four wheels.
Page 277 1. Left front tire (Front driver’s side) 2. Right front tire (Front passenger’s side) 3. Right rear tire (Rear passenger’s side) 4. Left rear tire (Rear driver’s side) 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 278 ⁄ -turn and repeat the procedure starting with Step 1. • If the horn does not sound while attempting to reset any wheel, seek service from your authorized dealer. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 279 A lower boiling point could cause long brake pedal travel and a loss of braking confidence during subsequent pursuit driving. Ford recommends that police fleets replace the brake fluid at every brake pad service interval. Brake fluid may be replaced more frequently on vehicles involved in frequent high-speed pursuits with heavy brake usage.
Page 280 If you install this equipment in your vehicle, you should comply with those rules and a qualified technician should install the equipment. Ford Motor Company vehicles are in compliance with FCC regulations (CFR 47 Part 15) and SAE J551d for radiated electromagnetic emissions.
Page 281 Malfunction of aftermarket electronic equipment should be resolved by the equipment manufacturer. Aftermarket equipment installation Ford has developed a Police Interceptor Modifier Guide to assist the vehicle modifier in safely installing police equipment into the vehicle. The guide provides detailed information on the location of key vehicle components that must be untouched and warnings for other areas where caution must be exercised.
Page 282 The Trunk Pack™ provides more flexibility to officers transporting police equipment than the trunk packing considerations. To improve trunk packing by police agencies, Ford has made the following items available: • Trunk Pack™ – a drop-in box with a tough plastic shell made of high density Polyethylene (HDPE).
Page 283 (lateral - place at rear of trunk), ammunition (container). Flares should be placed in a protective storage container (preferably soft sided plastic). Flares with spikes attached should be laterally oriented in the trunk area. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) Crown Victoria Severe Duty...
Page 284 Trunk Equipment Mounting Guide for proper positioning of fasteners. This guide can be accessed on the www.fleet.ford.com website. The sliding tray can also be used, depending on size, to properly store parts with rigid and sharp edges.
Page 285 Because of reduced ground clearance, the vehicle should not be driven through an automatic car wash with nozzles in the deployed condition. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 286 The system automatically performs a diagnostic check self check and momentarily lights the cluster lamp when the key is turned on. If the diagnostic lamp stays on refer to the appropriate sections of the Ford service manual for further diagnostic and service procedures.
Page 287 Removing the panels It is important that these panels be removed from the vehicle after the vehicle has been impacted on the protected door, the door has been 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) Crown Victoria Severe Duty...
Page 288 Some approximate dimensions for airbags, at full inflation, are provided in Figures 1 through 5. These dimensions are somewhat flexible and represent “free form” deployments without the loading of occupants. The 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 289 2. 15.7 inches (400 mm) from center of airbag door 3. 28.5 inches (725 mm) No objects should be placed between the airbags due to airbag variability. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) Crown Victoria Severe Duty...
Page 290 Crown Victoria Severe Duty Figure 2 1. 30.5 inches (775 mm). Cross section through center of vehicle (passenger side shown) 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 291 Crown Victoria Severe Duty Figure 3 1. 23.6 inches (600 mm). Front passenger compartment 2. 17 inches (430 mm). Front driver 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 292 1. 8 inches (200 mm). From out board side of seat 2. 15 inches (380 mm). Forward of seat back Figure 5 (if equipped) 3. 27.5 inches (700 mm). Up from SAB module 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 293 3. Area in front of center console from bottom of ashtray to top of instrument panel (see Figure 2 for dimensions) 4. 11 inches (279 mm) width horizontally centered on ashtray door. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 294 5. Area on tunnel between seats 6. Height: 8.5 inches (216 mm) 7. 12 inches (305 mm) 8. Area on tunnel beneath center console 9. Tunnel 10. Depth: 1.5 inches (38 mm) 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 295 The airbag system should not be disconnected or deactivated. WARNING: Do not mount or place any objects in the deployment path of an airbag. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) Crown Victoria Severe Duty...
Page 296 Without the benefit of crash tests on vehicles equipped with push bumpers (there are a number of different styles available), it is Ford’s opinion that installation of some push bumpers could affect the timing of the airbag deployment. Use of a push bumper that mounts solely to the vehicles bumper should not have a significant effect upon airbag deployment.
Page 297 No. Aggressive pursuit driving conditions do not fit this criteria. Airbags are designed to deploy in moderate to major frontal crashes based on the detection of sudden deceleration by sensors in the vehicle. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 298: Accessories
FORD CUSTOM ACCESSORIES FOR YOUR VEHICLE A wide selection of Ford Custom Accessories are available for your vehicle through your local Ford or Ford of Canada dealer. These quality accessories have been specifically engineered to fulfill your automotive needs; they are custom designed to complement the style and aerodynamic appearance of your vehicle.
Page 299 • Electrical or electronic accessories or components that are added to the vehicle by the authorized dealer or the owner may adversely affect battery performance and durability. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) Accessories...
Page 300: Ford Extended Service Plan
FORD ESP EXTENDED SERVICE PLANS (U.S. ONLY) More than 30 million Ford, Lincoln, and Mercury owners have discovered the powerful protection of Ford ESP. It is the only extended service plan backed by Ford Motor Company, and provides “peace of mind”...
Page 301 Ford ESP Can Quickly Pay for Itself One service bill – the cost of parts and labor – can easily exceed the price of your Ford ESP Service Contract. With Ford ESP, you minimize your risk for unexpected repair bills and rising repair costs.
Page 302 Ford Extended Service Plan 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 303 Motor Company dealers. For more information, visit your local Ford of Canada dealer or www.ford.ca to find the Ford Extended Service Plan that is right for you. NOTE: Repairs performed outside of Canada and the United States are not eligible for Ford ESP coverage. This information is subject to change.
Page 304: Scheduled Maintenance Guide
Every manufacturer develops these systems using different specifications and performance features. That’s why it’s important to rely upon your Ford or Lincoln Mercury dealership to properly diagnose and repair your vehicle. Ford Motor Company has recommended maintenance intervals for various parts and component systems based upon engineering testing.
Page 305 Lincoln Mercury dealership for all your vehicle’s needs. Get the most from your service and maintenance visits There are a lot of reasons why visiting your Ford or Lincoln Mercury dealership for all your service needs is a great way to help keep your vehicle running great.
Page 306 With factory-trained technicians, and one-stop service from routine maintenance like oil changes and tire rotations to repairs like brake service, check out the value your Ford and Lincoln Mercury dealers can offer. WHICH MAINTENANCE SCHEDULE SHOULD YOU FOLLOW?
Page 307 Inspect accessory drive belt(s). ❑ Inspect clutch operation, if equipped. Be sure to ask your Ford or Lincoln Mercury dealership service advisor or technician about the multi-point vehicle inspection. It’s a comprehensive way to perform a thorough inspection of your vehicle. It’s your checklist that gives you immediate feedback on the overall condition of your vehicle.
Page 308 Scheduled Maintenance Guide as well as those things that may require future or immediate attention. The multi-point vehicle inspection is one more way to keep your vehicle running great! 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 309: Normal Scheduled Maintenance And Log
Scheduled Maintenance Guide NORMAL SCHEDULED MAINTENANCE AND LOG The following section contains the “Normal Schedule”. This schedule is presented at specific mileage (kilometer) intervals with exceptions noted. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 310 Scheduled Maintenance Guide 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 311 Scheduled Maintenance Guide 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 312 Initial replacement at 105,000 miles (160,000 km) or 72 months; every 45,000 miles (72,000 km) or 36 months thereafter Perform a follow-up inspection at 120,000 miles (192,000 km) 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 313 OURS ILEAGE EALER ALIDATION P&A C RO#: OURS ILEAGE EALER ALIDATION P&A C RO#: OURS ILEAGE 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) EALER ALIDATION P&A C RO#: OURS ILEAGE EALER ALIDATION P&A C RO#: OURS ILEAGE...
Page 314 OURS ILEAGE EALER ALIDATION P&A C RO#: OURS ILEAGE EALER ALIDATION P&A C RO#: OURS ILEAGE 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) EALER ALIDATION P&A C RO#: OURS ILEAGE EALER ALIDATION P&A C RO#: OURS ILEAGE...
Page 315 OURS ILEAGE EALER ALIDATION P&A C RO#: OURS ILEAGE EALER ALIDATION P&A C RO#: OURS ILEAGE 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) EALER ALIDATION P&A C RO#: OURS ILEAGE EALER ALIDATION P&A C RO#: OURS ILEAGE...
Page 316 Scheduled Maintenance Guide SPECIAL OPERATING CONDITIONS If you operate your Ford/Lincoln/Mercury vehicle primarily in one of the more demanding Special Operating Conditions listed below, you will need to have some items maintained more frequently. If you only occasionally operate your vehicle under these conditions, it is not necessary to perform the additional maintenance.
Page 317 Every 15,000 miles (24,000 km) – Replace fuel filter (Crown Victoria, Grand Marquis and Every 30,000 miles (48,000 km) – Change automatic transmission fluid (not required on Every 60,000 miles (96,000 km) – Replace spark plugs. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) –...
Page 318 Every 15,000 miles (24,000 km) – Replace fuel filter. Every 30,000 miles (48,000 km) – Change automatic transmission fluid (not required on Every 60,000 miles (96,000 km) – Replace spark plugs. 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) –...
Page 319 61 hours, a 5,000 mile (8,000 km) oil change interval will have been reached: 3,000 road miles (4,800 road km) + (61 idle hours x 33 miles [53 km]/idle hour) = 5,013 miles (8,067 km). 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus)
Page 320 Every 50,000 miles (80,000 km) – Change manual transmission fluid. Exclusive use of E85 (Flex Fuel Vehicles only) Every oil change interval – If ran exclusively on E85, fill the fuel tank full with 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) –...
Page 321 OURS ILEAGE EALER ALIDATION P&A C RO#: OURS ILEAGE EALER ALIDATION P&A C RO#: OURS ILEAGE 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) EALER ALIDATION P&A C RO#: OURS ILEAGE EALER ALIDATION P&A C RO#: OURS ILEAGE...
Page 322 OURS ILEAGE EALER ALIDATION P&A C RO#: OURS ILEAGE EALER ALIDATION P&A C RO#: OURS ILEAGE 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) EALER ALIDATION P&A C RO#: OURS ILEAGE EALER ALIDATION P&A C RO#: OURS ILEAGE...
Page 323 3,000 miles (4,800 km) or three months, whichever occurs first. The 3,000 mile (4,800 km) lubricant change interval may be waived if the axle was filled with 75W140 synthetic gear lubricant meeting Ford specification WSL-M2C192-A, part number F1TZ-19580-B or equivalent. Add friction modifier XL-3 (EST-M2C118-A) or equivalent for complete refill of Traction- Lok rear axles (refer to Maintenance product and specifications in the Maintenance and Specifications chapter for details).
Page 324 6 years or 105,000 miles (168,000 km) - change coolant (whichever comes first). ❑ After initial change - change coolant every 3 years or 45,000 miles (72,000 km). 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) Engine coolant...
Page 325: Engine Coolant Change Log
OURS ILEAGE EALER ALIDATION P&A C RO#: OURS ILEAGE EALER ALIDATION P&A C RO#: OURS ILEAGE 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) EALER ALIDATION P&A C RO#: OURS ILEAGE EALER ALIDATION P&A C RO#: OURS ILEAGE...
Page 326: Index
...255 fluid, checking ...255 fluid, refill capacities ...262 fluid, specification ...262 Police and fleet vehicles ...268 Auxiliary power point ...65 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) Axle lubricant specifications ...262 Police and fleet vehicles ...270 refill capacities ...262...
Page 327 Service Plan ...300, 303 Getting assistance outside the U.S. and Canada ...215 Getting roadside assistance ...188 Getting the service you need ...211 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) Index Ordering additional owner’s literature ...217 Utilizing the Mediation/Arbitration Program ...215...
Page 328 ...248 safety information relating to automotive fuels ...241 Fuel - flex fuel vehicle (FFV) ...241, 246–247 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) Fuses ...190–191 Gas cap (see Fuel cap) ...244 Gas mileage (see Fuel economy) ...248...
Page 329 ...54, 59 LATCH anchors ...132 Lights, warning and indicator ...12 anti-lock brakes (ABS) ...179 Limited slip axle (see Traction Loc) ...183 Load limits ...162 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) Index Locks autolock ...72 childproof ...74 doors ...72...
Page 330 ...77 Roadside assistance ...188 Safety belts (see Safety restraints) ...95, 99–100, 102, 104–105 Safety Canopy ...120 Safety defects, reporting ..217–218 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) Safety restraints ...95, 99–102, 104–105 Belt-Minder ...106 extension assembly ...104 for adults ...100, 102, 104...
Page 331: Table Of Contents
...148 sidewall information ...150 snow tires and chains ...161 spare tire ...199, 201 terminology ...142 tire grades ...142 treadwear ...141, 146 2011 Crown Victoria (cro) Owners Guide, 1st Printing USA (fus) Index Towing ...168 recreational towing ...171 trailer towing ...168 wrecker ...209...

Ford 2011 Crown Victoria Owner's Manual

Introduction

Instrument Cluster

Entertainment Systems

Climate Controls

Lights

Driver Controls

Locks and Security

Seating and Safety Restraints

Tires, Wheels and Loading

Quick Links

Table of Contents

Related Manuals for Ford 2011 Crown Victoria

Summary of Contents for Ford 2011 Crown Victoria

Table of Contents