Page 1: Table Of Contents
Rear window defroster Lights Headlamps Turn signal control Bulb replacement Driver Controls Windshield wiper/washer control Steering wheel adjustment Power windows Mirrors Speed control Locks and Security Keys Locks Anti-theft system 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 2 Fuel pump shut-off switch Fuses and relays Changing tires Wheel lug nut torque Jump starting Wrecker towing Customer Assistance Reporting safety defects (U.S. only) Reporting safety defects (Canada only) Cleaning 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 4: Introduction
The more you know and understand about your vehicle, the greater the safety and pleasure you will derive from driving it. For more information on Ford Motor Company and its products visit the following website: • In the United States: www.ford.com •...
Page 5 Drive your new vehicle at least 1,000 miles (1,600 km) before towing a trailer. For more detailed information about towing a trailer, refer to Trailer towing in the Tires, Wheels and Loading chapter. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 6 In order to properly diagnose and service your vehicle, Ford Motor Company, Ford of Canada, and service and repair facilities may...
Page 7 For U.S. only (if equipped), if you choose to use the SYNC Vehicle Health Report, you consent that certain diagnostic information may also be accessed electronically by Ford Motor Company and Ford authorized service facilities, and that the diagnostic information may be used for any purpose.
Page 8 EDR. Ford Motor Company and Ford of Canada do not access event data recorder...
Page 9 WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that you use extreme caution when using any device or feature that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle.
Page 10 Parking Aid System Non-Petroleum Based Stability Control System Speed Control Master Lighting Switch Hazard Warning Flasher Fog Lamps-Front Fuse Compartment Fuel Pump Reset Windshield Wash/Wipe Windshield Rear Window Defrost/Demist Defrost/Demist 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 11 Sparks Explosive Gas Fan Warning Maintain Correct Fluid Power Steering Fluid Level Service Engine Soon Engine Air Filter Passenger Compartment Jack Air Filter Low Tire Pressure Check Fuel Cap Warning 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 12: Instrument Cluster
Many lights will illuminate when you start your vehicle to make sure the bulb works. If any light remains on after starting the vehicle, refer to the respective system warning light for additional information. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 13: Service Engine Soon: Service
Continued driving with this light on may cause the Service engine soon warning light to come on. Refer to Fuel filler cap in the Maintenance and Specifications chapter. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 14 A Belt-Minder chime will also sound to remind you to fasten your safety belt. Refer to the Seating and Safety Restraints chapter to activate/deactivate the Belt-Minder chime feature. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 15 • Red: Low Oil Pressure, Charge System, Engine Coolant Over Temperature, Door Ajar • Amber: Low Fuel Refer to Message center in this chapter. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 16 Illuminates when one of the doors is not completely shut and the ignition is turned to on. With the ignition in on position, a tone will sound for one second (if a door is open). 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 17: Gauges
Refer to the Message center in this chapter to change your display to a digital speedometer. The digital display is more accurate than the analog gauge and may not match. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 18 • Without message center Press and release the button on the cluster to switch between odometer and trip odometer display. To reset, press the button again until the trip reading resets. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 19: Message Center
The system will also notify you of potential vehicle problems with a display of system warnings followed by a long indicator chime. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 20 This displays an estimate of approximately how far you can drive with the fuel remaining in your tank under normal driving conditions. Remember to turn the ignition off when refueling to allow this feature to correctly detect the added fuel. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 21 Your vehicle must be moving to calculate instantaneous fuel economy. When your vehicle is not moving, this function shows ↓, one or no bars illuminated. Instantaneous fuel economy cannot be reset. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 22 2. WASHER FLUID 3. AIR SUSPENSION (if equipped) 4. RECONFIGURABLE TELLTALES — OK — FAILED RED — FAILED AMBER SCREEN FORM Press SELECT to change the display: • ODOMETER • SPEEDO 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 23 System warnings alert you to possible problems or malfunctions in your vehicle’s operating systems. In the event of a multiple warning situation, the message center will cycle the display to show all warnings by displaying each one for four seconds. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 24 Air suspension system in the Driving chapter. AIR SUSP OFF — Displayed when the air suspension system is turned off. For more information, refer to Air suspension system in the Driving chapter. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 25 OIL CHANGE REQUIRED — Displayed when the oil life left reaches An oil change is required whenever indicated by the message center and according to the recommended maintenance schedule. Use only recommended engine oils. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 26: Entertainment Systems
AM/FM WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device or feature that may take their focus off the road. Your primary responsibility is the safe operation of the vehicle.
Page 27 To set the minute, press and hold CLK until CLOCK set appears in the display. Continue to hold CLK as you press TUNE to decrease increase the minutes. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 28: Am/Fm Stereo With Cd
AM/FM Stereo Single CD Premium audio system (if equipped) WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device or feature that may take their focus off the road. Your primary responsibility is the safe operation of the vehicle.
Page 29 FADE: Press FADE; then press to shift sound to the rear/front speakers. 8. SEL: Use with Bass, Treble, Balance, Fade and other menu functions. 9. MENU: Press MENU to access the following functions: 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 30 11. On/Off/Volume: Press to turn on/off; turn to adjust the volume levels. Note: With the ignition turned off, you may press the volume control to momentarily view the clock. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 31: Am/Fm Stereo Cassette With Cd
16. SCAN: Press SCAN to hear a brief sampling of radio stations or CD tracks. Press again to stop. Premium/Premium sound satellite compatible AM/FM stereo Single CD/Cassette system (if equipped) 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 32 Entertainment Systems WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device or feature that may take their focus off the road. Your primary responsibility is the safe operation of the vehicle.
Page 33 Compression: Brings soft and loud CD passages together for a more consistent listening level when in CD mode. Press MENU repeatedly until compression status is displayed. Press SEL-TEXT control to enable the compression feature when COMPRESS OFF is displayed. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 34 10 seconds, at which time the display will return to the previous mode. You may also exit the menu options by pressing any other audio control. 8. Cassette: Insert a cassette facing to the right. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 35 Select frequency band, tune to a station, press and hold a preset button until sound returns. 16. AM/FM: Press to switch between AM/FM1/FM2 modes. 17. Tape eject: Press to eject the tape. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 36: Am/Fm Stereo With In-Dash Six Cd
Note: With the ignition turned off, you may press the volume control to momentarily view the clock. AM/FM Premium sound satellite compatible Stereo In-dash Six CD sound system (if equipped) 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 37 Entertainment Systems WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device or feature that may take their focus off the road. Your primary responsibility is the safe operation of the vehicle.
Page 38 Telecommunications Commission (CRTC) recommend that FM radio broadcasters use RDS technology to transmit information. FM radio stations are independently operated and individually elect to use RDS technology to transmit station ID and program type as desired. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 39 Recommended level is 1–3. Level 0 turns the feature off and level 7 is the maximum setting. Press MENU to access and use SEL-TEXT to adjust the volume setting. The level will appear in the display. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 40 CD tracks on the current CD. Press again to stop. SHUF (Shuffle): Press and hold to play the CD tracks in random order for the CD currently being played. Press again to stop. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 41 10–12 hours of play to maintain good sound/operation. Don’t: • Expose tapes to direct sunlight, extreme humidity, heat or cold. • Leave tapes in the cassette player for a long time when not being played. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 42 (12 cm) audio compact discs only. Due to technical incompatibility, certain recordable and re-recordable compact discs may not function correctly when used in Ford CD players. Dirty, warped or damaged CDs, irregular shaped CDs, CDs with a scratch protection film attached, and CDs with homemade paper (adhesive) labels should not be inserted into the CD player.
Page 43: Climate Controls
• Do not put objects under the front seats that will interfere with the airflow to the back seats. • Remove any snow, ice or leaves from the air intake area at the base of the windshield. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 44: Automatic Temperature Control
The fan speed will remain automatic unless the thumbwheel is turned all the way to LO. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 45 • Remove any snow, ice or leaves from the air intake area at the base of the windshield. • A small amount of air may be felt from the floor vent regardless of the air distribution setting that is selected. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 46: Rear Window Defroster
This may cause damage to the heated grid lines and will not be covered by your warranty. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 47: Lights
5. At the desired autolamp time delay, place the headlamp switch in the off position. • At this point, the exterior lamps turn off and the time delay is set. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 48 Turns the headlamps on with a reduced output. To activate: • the key must be in the on position, • the headlamp control is in the off or position, • the vehicle is not in P (Park). 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 49: Headlamps
1. Park the vehicle directly in front of a wall or screen on a level surface, approximately 25 feet (7.6 meters) away. Check your headlamp alignment at night or in a dark area so that you can see the headlamp beam pattern. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 50 If the left edge of the high intensity area is not even with the vertical line, follow the next step to adjust it. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 51 4. On the wall or screen you will observe an area of high intensity light. The top of the high intensity area should touch the horizontal reference line, if not, the beam will need to be adjusted. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 52: Turn Signal Control
• the unlock control of the remote entry controls is pressed and the ignition is off. The reading lamps can be turned on by pressing the rocker controls next to each lamp. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 53: Bulb Replacement
• Large water droplets, drip marks or streaks present on the interior of the lens Take your vehicle to a dealer for service if any of the above conditions of unacceptable moisture are present. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 54 All replacement bulbs are clear in color except where noted. To replace all instrument panel lights - see your authorized dealer. *Crown Victoria only **Grand Marquis only Replacing interior bulbs Check the operation of all bulbs frequently. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 55 Keep the ring to retain the new bulb. 6. Without turning, remove the old bulb from the lamp assembly by gently pulling it straight back out of the lamp assembly. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 56 To remove the front parking/turn signal lamp bulbs: 1. Make sure headlamp switch is in the off position, then open the hood. 2. Remove the radiator cover by turning the three retainers to the unlock position. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 57 2. Remove the radiator cover by turning the three retainers to the unlock position. 3. Remove the screw from the outside of the lamp. 4. Remove the nut from inside the lamp and pull the lamp assembly away from the vehicle. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 58 7. Install the lamp assembly on the vehicle with three nuts ensuring the nuts are flush with the body to prevent water from entering the trunk. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 59 3. Install the bulb socket in trunk lid by turning clockwise. Replacing high-mount brakelamp bulbs 1. Remove two screws from the lamp assembly. 2. Carefully lift the lamp assembly up for access to the bulbs. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 60 7. To install, reverse the removal procedure. (Re-aiming the headlamps may be necessary. For additional information, refer to the headlamp aiming section in this chapter.) 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 61 5. Carefully pull bulb straight out of the socket and push in the new bulb. 6. To install, reverse the order of the removal procedure. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 62 7. Carefully push the carpet back in to place and install the pin-type retainer. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 63 2. Pull the bulb straight out of the socket and push in the new bulb. 3. Install the bulb socket in trunk lid by turning clockwise. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 64 3. Carefully pull the bulb socket out of the lamp assembly. 4. Pull the bulb straight out of the socket and push in the new bulb. To install, reverse the removal procedure. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 65: Driver Controls
When the windshield wipers are turned on during daylight, and the headlamp control is in the autolamp position, the exterior lamps will turn on after a brief delay and will remain on until the wipers are turned off. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 66: Steering Wheel Adjustment
Rotate the visor towards the side window and extend it rearward for additional sunlight coverage. Note: To stow the visor back into the headliner, visor must be retracted before moving it back towards the windshield. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 67 • do not leave battery chargers, video game adapters, computers and other devices plugged in overnight or when the vehicle is parked for extended periods. Always keep the power point caps closed when not being used. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 68: Power Windows
With accessory delay, the power window switches and radio may be used for up to 10 minutes after the ignition switch is turned off or until any door is opened. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 69: Mirrors
2. Move the control in the direction you wish to tilt the mirror. 3. Return to the center position to lock mirrors in place. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 70 The adjustment allows for approximately 2.5 inches (65 mm) of maximum travel. WARNING: Never adjust the accelerator and brake pedal with feet on the pedals while the vehicle is moving. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 71: Speed Control
Disengaging speed control Press the brake pedal to disengage the speed control. Disengaging the speed control will not erase previous set speed. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 72 STEERING WHEEL CONTROLS (IF EQUIPPED) Audio control features NEXT: Press to select the next preset radio station, tape selection or CD track. VOL +/– (Volume): Press to increase or decrease the volume. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 73 The remote trunk release control is located on the driver’s door trim panel and can be operated at any time. You can render the switch inoperable by locking the button with your master key. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 74: Locks And Security
• a door is opened and closed while the engine is running, • you shift into any gear, putting the vehicle in motion, and • the vehicle’s speed is greater than 3 mph (5 km/h). 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 75 If any door, the hood, or the deck lid is open, the horn will chirp twice, and the procedure will need to be performed again. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 76 Adults are advised to familiarize themselves with the operation and location of the release handle. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 77 Exposure of people or animals to these high temperatures for even a short time can cause death or serious heat-related injuries, including brain damage. Small children are particularly at risk. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 78 Locking the doors Press once to lock all the doors. Upon the first press the doors will lock and the parking lamps/tail lamps will flash once. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 79 This feature will not work with a vehicle speed greater than 3 mph (5 km/h) if the ignition is in the accessory or on position. Replacing the battery The remote entry transmitter uses one coin type three-volt lithium battery CR2032 or equivalent. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 80 • Take all your vehicle’s transmitters to your authorized dealer for programming, or 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 81 • any door is open. The battery saver will shut off the interior lamps 30 minutes after the last door is closed, or after 10 minutes if the last door is left open. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 82: Anti-Theft System
2. Within five seconds press 1 • 2 on the keypad to enter the programming mode. 3. Enter a second personal 5-digit code. Each number must be entered within five seconds of each other. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 83 After the factory-set code or personal code has been entered, you can unlock all doors (press 3 • 4) and release the trunk (press 5 • 6) as long as the controls are pressed within five seconds of each other. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 84 Industry Canada. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 85 Northern Mariana Islands See USA Oman OMA/1265(A) 1308/2001 Puerto Rico See USA Qatar QTEL/SR/2003/R-276 Saudi Arabia (10/1900) South Korea R-LPD1-04-0145 Tunisia 269/MAT/2004 United Arabian Emirates 5/10-2/3274/3774 Uruguay 025/FR/2003 NT8-15607PAT3XCVR Zambia CAZ/ENG/CA/2005/02/8 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 86 Note: The SecuriLock passive anti-theft system is not compatible with non-Ford aftermarket remote start systems. Use of these systems may result in vehicle starting problems and a loss of security protection. Note: Large metallic objects, electronic devices that are used to purchase gasoline or similar items, or a second coded key on the same key chain may cause vehicle starting issues.
Page 87 (off) to the 3 (on) position (maintain ignition in 3 (on) for at least one second). 2. Turn ignition to 1 (off) and remove the first coded key from the ignition. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 88 You may repeat Steps 1 through 6. If failure repeats, bring your vehicle to your authorized dealer to have the new spare key(s) programmed. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 89: Seating And Safety Restraints
(4). To adjust the head restraint, do the following: 1. Adjust the seatback to an upright driving/riding position. 2. Raise the head restraint by pulling up on the head restraint. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 90 Whenever possible it should be installed and properly adjusted when the seat is occupied. To remove the adjustable head restraint, do the following: 1. Pull up the head restraint until it reaches the highest adjustment position. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 91 WARNING: Never adjust the driver’s seat or seatback when the vehicle is moving. WARNING: Always drive and ride with your seatback upright and the lap belt snug and low across the hips. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 92 WARNING: Reclining the seatback can cause an occupant to slide under the seat’s safety belt, resulting in severe personal injuries in the event of a collision. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 93 Always sit upright against your seatback, with your feet on the floor. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 94 (SRS) section for additional details. Failure to follow these instructions may interfere with the front passenger seat sensing system. Press the control to recline the seatback forward or backward. Press to move the seat forward or backward. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 95 The power lumbar control is located on the front inboard side of the seat. Press the top side of the control to adjust firmness. Press the bottom side of the control to adjust softness. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 96 When activated, they will turn off automatically when the ignition is turned to the off position. The indicator light will illuminate when the heated seats have been activated. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 97: Safety Restraints
• Front passenger sensing system • “Passenger airbag off” or “pass airbag off” indicator lamp • Restraints Control Module (RCM) with impact and safing sensors • Restraint system warning light and back-up tone 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 98 The system is designed to help protect smaller drivers sitting close to the driver airbag by providing a lower airbag output level. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 99 The front safety belt usage sensors detect whether or not the driver and front outboard passenger safety belts are fastened. This information allows your Personal Safety System to tailor the airbag deployment and safety belt pretensioner activation depending upon safety belt usage. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 100 If any of these things happen, even intermittently, have the Personal Safety System serviced at an authorized dealer immediately. Unless serviced, the system may not function properly in the event of a collision. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 101 3) Never use a single belt for more than one person. WARNING: When possible, all children 12 years old and under should be properly restrained in a rear seating position. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 102 Make sure the tongue is securely fastened in the buckle. 2. To unfasten, press the release button and remove the tongue from the buckle. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 103 To tighten the belt, pull the loose end of the belt through the tongue until it fits snugly across the hips. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 104 12 years old and under should be properly restrained in a rear seating position whenever possible. Refer to Safety restraints for children or Safety seats for children later in this chapter. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 105 • The energy management feature is designed to pay out webbing in a controlled manner. This feature is designed to help reduce the belt force acting on the occupant’s chest. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 106 Failure to adjust the safety belt properly could reduce the effectiveness of the seat belt and increase the risk of injury in a collision. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 107 If the Belt-Minder warnings have expired (warnings for approximately five minutes) for one occupant (driver or front passenger), the other occupant can still activate the Belt-Minder feature. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 108 30 seconds, repeating for (5 km/h) and more than approximately five minutes or until 1-2 minutes have elapsed since the safety belts are buckled. the ignition switch has been turned to on... 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 109 “I’d rather be thrown Not a good idea. People who are ejected clear” are 40 times more likely to DIE. Safety belts help prevent ejection, WE CAN’T “PICK OUR CRASH”. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 110 Belt-Minder system activated for yourself and others who may use the vehicle. To reduce the risk of injury, do not deactivate/activate the Belt-Minder feature while driving the vehicle. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 111: Airbags
AIRBAG SUPPLEMENTAL RESTRAINT SYSTEM (SRS) 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 112 WARNING: Ford Motor Company recommends that an authorized dealer inspect all steering column assemblies in use in vehicles involved in a collision. Failure to inspect and if necessary replace the steering column assembly could result in severe injury or death in the event of a collision.
Page 113 (including frame, bumper, front end body structure and tow hooks) may affect the performance of the airbag system, increasing the risk of injury. Do not modify the front end of the vehicle. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 114 WARNING: Front seating positions only: If seating two adults and a child, Ford recommends properly restraining the child in the center front seating position, but only if doing so will not interfere with driving the vehicle. This arrangement provides lap and shoulder belt and airbag protection for adult occupants and an attachment method for a child restraint.
Page 115 Thus, it is extremely important that occupants be properly restrained as far away from the airbag module as possible while maintaining vehicle control. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 116 The front passenger sensing system is designed to meet the regulatory requirements of Federal Motor Vehicle Safety Standard (FMVSS) 208 and is designed to disable (will not inflate) the front passenger’s frontal airbag under certain conditions. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 117 • When the front passenger sensing system disables (will not inflate) the front passenger frontal airbag, the indicator lamp will illuminate and stay lit to remind you that the front passenger frontal airbag is disabled. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 118 A properly seated occupant sits upright, leaning against the seat back, and centered on the seat cushion, with their feet comfortably extended on the floor. Sitting 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 119 • Objects placed on the occupant’s lap • Cargo interference with the seat • Other passengers pushing or pulling on the seat • Rear passenger feet and knees resting or pushing on the seat 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 120 • If the airbag readiness lamp remains illuminated, this may or may/not be a problem due to the front passenger sensing system. DO NOT attempt to repair or service the system; take your vehicle immediately to an authorized dealer. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 121 If it is necessary to modify an advanced front airbag system to accommodate a person with disabilities, contact the Ford Customer Relationship Center at the phone number shown in the Customer Assistance section of this Owner’s Guide.
Page 122 • Two crash sensors located near the side of the vehicle. Side airbags, in combination with safety belts, can help reduce the risk of severe injuries in the event of a significant side impact collision. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 123 • The readiness light (same light as for front airbag system) will either flash or stay lit. • The readiness light will not illuminate immediately after ignition is turned on. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 124: Child Restraints
Recommendations for Safety Restraints are based on probable child height, age and weight thresholds from NHTSA and other safety organizations or are the minimum requirements of law. Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician (CPST) and consult your pediatrician to make sure your child seat is appropriate for your child, and is compatible with and properly installed in the vehicle.
Page 125 Accident statistics suggest that children are safer when properly restrained in the rear seating positions than in a front seating position. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 126 A safety seat that is improperly installed or utilized, is inappropriate for your child’s height, age, or weight or does not properly fit the child may increase the risk of serious injury or death. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 127 Highway Traffic Safety Administration (NHTSA) provides education and training to ensure that all children ages 0 to 16 are properly restrained in the correct restraint system. Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician (CPST) and your pediatrician to make sure your seat is appropriate for your child and properly installed in the vehicle.
Page 128 Installing child safety seats with combination lap and shoulder belts Check to make sure the child seat is properly secured before each use. Children 12 and under should be properly restrained in a rear seating 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 129 Note: Although the child seat illustrated is a forward facing child seat, the steps are the same for installing a rear facing child seat. 1. Position the child safety seat in a seat with a combination lap and shoulder belt. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 130 Make sure the tongue is latched securely by pulling on it. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 131 9. Attach the tether strap (if the child seat is equipped). Refer to Attaching child safety seats with tether straps later in this chapter. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 132 WARNING: Front seating positions only: If seating two adults and a child, Ford recommends properly restraining the child in the center front seating position, but only if doing so will not interfere with driving the vehicle.
Page 133 There should be no more than 1 inch (2.5 cm) of movement for proper installation. 7. Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician (CPST) to make certain the child restraint is properly installed.
Page 134 Ford Motor Company recommends the use of a child safety seat having a top tether strap. See Attaching child safety seats with tether straps and Recommendations for attaching safety restraints for children in this chapter for more information.
Page 135 Attach the tether strap afterward, if included with the child seat. Refer to Recommendations for attaching child safety restraints for children in this chapter. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 136 For vehicles with adjustable head restraints, route the tether strap under the head restraint and between the head restraint posts, otherwise route the tether strap over the top of the seatback. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 137 If the safety seat is not anchored properly, the risk of a child being injured in a collision greatly increases. If your child restraint system is equipped with a tether strap, and the child restraint manufacturer recommends its use, Ford also recommends its use. Child booster seats The belt-positioning booster (booster seat) is used to improve the fit of the vehicle safety belt.
Page 138 To improve the fit of both the lap and shoulder belt on children who have outgrown child safety seats, Ford Motor Company recommends use of a belt-positioning booster. Booster seats position a child so that vehicle lap/shoulder safety belts fit better.
Page 139 • High back booster seats If, with a backless booster seat, you cannot find a seating position that adequately supports your child’s head, a high back booster seat would be a better choice. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 140 Move a child to a different seating location if the shoulder belt does not stay positioned on the shoulder during use. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 141 Refer to the child restraint manufacturer’s instructions for additional inspection and maintenance information specific to the child restraint. Ford Motor Company recommends that all safety belt assemblies in use in vehicles involved in a collision be replaced.
Page 142: Tires, Wheels And Loading
Title 49 Code of Federal Regulations Part 575.104(c)(2). U.S. Department of Transportation-Tire quality grades: The U.S. Department of Transportation requires Ford Motor Company to give you the following information about tire grades exactly as the government has written it.
Page 143 • Extra load: A class of P-metric or Metric tires designed to carry a heavier maximum load at 41 psi [43 psi (2.9 bar) for Metric tires]. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 144: Tire Inflation
Ford Motor Company. You are strongly urged to buy a reliable tire pressure gauge, as automatic service station gauges may be inaccurate. Ford recommends the use of a digital or dial-type tire pressure gauge rather than a stick-type tire pressure gauge.
Page 145 Always inflate your tires to the Ford recommended inflation pressure even if it is less than the maximum inflation pressure information found on the tire. The Ford recommended tire inflation pressure is found on the Safety Compliance Certification Label or Tire Label which is located on the B-Pillar or the edge of the driver’s door.
Page 146 For your safety, tires that are damaged or show signs of excessive wear should not be used because they are more likely to blow out or fail. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 147 You should replace your spare tire when you replace the road tires or after six years due to aging even if it has not been used. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 148 (such as P-metric versus LT-metric or all-season versus all-terrain) as those originally provided by Ford. The recommended tire and wheel size may be found on either the Safety Compliance Certification Label or the Tire Label which is located on the B-Pillar or edge of the driver’s door.
Page 149 The tire pressure sensors mounted in the wheels (originally installed on your vehicle) are not designed to be used in aftermarket wheels. The use of wheels or tires not recommended by Ford Motor Company may affect the operation of your tire pressure monitoring system.
Page 150 Front-wheel drive (FWD) vehicles and those with an independent rear suspension (if equipped) may require alignment of all four wheels. The tires should also be balanced periodically. An unbalanced tire and wheel assembly may result in irregular tire wear. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 151 This information identifies and describes the fundamental characteristics of the tire and also provides a U.S. DOT Tire Identification Number for safety standard certification and in case of a recall. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 152 These speed ratings may need to be adjusted for the difference in conditions. The ratings range from 81 mph (130 km/h) to 186 mph (299 km/h). These ratings are listed in the following chart. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 153 Tire manufacturers also must indicate the ply materials in the tire and the sidewall, which include steel, nylon, polyester, and others. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 154 The cold inflation pressure should never be set lower than the recommended pressure on the vehicle label. The tire suppliers may have additional markings, notes or warnings such as standard load, radial tubeless, etc. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 155 4. Maximum Load Single lb (kg) at psi (kPa) cold: Indicates the maximum load and tire pressure when the tire is used as a single; defined as two tires (total) on the rear axle. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 156 B-Pillar or the edge of the driver’s door. Refer to the payload description and graphic in the Vehicle loading – with and without a trailer section. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 157: Tire Pressure Monitoring System (Tpms)
TPMS to continue to function properly. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 158 The tire pressure should be checked periodically (at least monthly) using an accurate tire gauge, refer to Inflating your tires in this chapter. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 159 To restore the full functionality of the tire pressure monitoring system, have the damaged road wheel/tire repaired and remounted on your vehicle. For additional information, refer to Changing tires with a TPMS in this section. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 160 If your tires are properly inflated and malfunction your spare tire is not in use and the TPMS warning light still flashes, have the system inspected by your authorized dealer. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 161 SNOW TIRES AND CHAINS WARNING: Snow tires must be the same size, load index, speed rating as those originally provided by Ford. Use of any tire or wheel not recommended by Ford can affect the safety and performance of your vehicle, which could result in an increased risk of loss of vehicle control, vehicle rollover, personal injury and death.
Page 162: Vehicle Loading
Follow these guidelines when using snow tires and chains: • If possible, avoid fully loading your vehicle. • Use only cable type chains offered by Ford Motor Company as an accessory or equivalent. Using SAE Class S or other conventional link type chains may cause damage to the vehicle’s wheel house and/or...
Page 163 Once you have reached the maximum payload of your vehicle, do not add more cargo, even if there is space available. Overloading or improperly loading your vehicle can contribute to loss of vehicle control and vehicle rollover. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 164 GAW (Gross Axle Weight) – is the total weight placed on each axle (front and rear) – including vehicle curb weight and all payload. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 165 The GVWR is shown on the Safety Compliance Certification Label located on the B-Pillar or the edge of the driver’s door. The GVW must never exceed the GVWR. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 166 WARNING: Exceeding the Safety Compliance Certification Label vehicle weight rating limits could result in substandard vehicle handling or performance, engine, transmission and/or structural damage, serious damage to the vehicle, loss of control and personal injury. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 167 Steps for determining the correct load limit: 1. Locate the statement “The combined weight of occupants and cargo should never exceed XXX kg or XXX lbs.” on your vehicle’s placard. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 168 540 = -103 kg. You will need to reduce the load weight by at least 240 lb. (104 kg). If you remove 3-100 lb. (45 kg) cement bags, then the load calculation would be: 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 169: Trailer Towing
Remember to figure in the tongue load of your loaded vehicle when figuring the total weight. WARNING: Do not exceed the GVWR or the GAWR specified on the certification label. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 170 Your vehicle may not have enough braking power and your chances of having a collision greatly increase. The braking system of the tow vehicle is rated for operation at the GVWR not GCWR. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 171 70 mph (113 km/h) with no full throttle starts. • Vehicles with trailers should not be parked on a grade. If you must park on a grade, place wheel chocks under the trailer’s wheels. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 172: Recreational Towing
It is recommended to tow your vehicle with all four (4) wheels off the ground such as when using a car-hauling trailer. Otherwise, no recreational towing is permitted. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 173: Driving
WARNING: Do not start your vehicle in a closed garage or in other enclosed areas. Exhaust fumes can be toxic. Always open the garage door before you start the engine. See Guarding against exhaust fumes in this chapter for more instructions. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 174 Seating and Safety Restraints chapter. 2. Make sure the headlamps and vehicle accessories are off. 3. Make sure the gearshift is in P (Park). 4. Make sure the parking brake is set. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 175 0°F to 32°F (-18°C to 0°C), you may experience increased cranking times, rough idle or hesitation until the engine has warmed up. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 176 If the engine is idling while the vehicle is stopped for a long period of time, open the windows at least 1 inch (2.5 cm) or adjust the heating or air conditioning to bring in fresh air. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 177 • Make certain that the extension cord is in excellent condition (not patched or spliced). Store your extension cord indoors at temperatures above 32°F (0°C). Outdoor conditions can deteriorate extension cords over a period of time. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 178 Make sure system is unplugged and properly stowed before driving the vehicle. While not in use, make sure the protective cover seals the prongs of the engine block heater cord plug. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 179: Brakes
If the vehicle has continuous vibration or shudder in the steering wheel while braking, the vehicle should be inspected by an authorized dealer. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 180 BRAKE brake warning light also remains illuminated with parking brake released. If your brake warning lamp illuminates, have your vehicle serviced immediately. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 181 Since the parking brake applies only the rear brakes, the vehicle’s stopping distance will increase greatly and the handling of your vehicle will be adversely affected. Pull the lever to release the parking brake. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 182: Traction Control
If a system fault is detected, the traction control active light will illuminate, the traction control button will not turn the system on or off and your vehicle should be serviced by an authorized dealer. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 183: Air Suspension
• Certain road conditions • Steering maneuvers • Braking • Accelerations This system keeps the rear of your vehicle at a constant level by automatically adding air or releasing air from the springs. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 184 Refer to Fuses and relays in the Roadside Emergencies chapter. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 185: Transmission Operation
See your authorized dealer. AUTOMATIC TRANSMISSION OPERATION Understanding the gearshift positions of the 4–speed automatic transmission P (Park) This position locks the transmission and prevents the rear wheels from turning. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 186 (TCIL) will illuminate on the instrument cluster. Drive (not shown) Drive is activated when the transmission control switch is pressed. • This position allows for all forward gears except overdrive. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 187 Do not rock the vehicle for more than a minute or damage to the transmission and tires may occur, or the engine may overheat. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 188 Once through the water, always dry the brakes by moving your vehicle slowly while applying light pressure on the brake pedal. Wet brakes do not stop the vehicle as quickly as dry brakes. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 189: Roadside Emergencies
Roadside Emergencies ROADSIDE ASSISTANCE Getting roadside assistance To fully assist you should you have a vehicle concern, Ford Motor Company offers a complimentary roadside assistance program. This program is separate from the New Vehicle Limited Warranty. The service is available: •...
Page 190: Hazard Flasher Control
Assistance, call 1-800-241-3673. Canadian customers who require roadside assistance, call 1-800-665-2006. If you need to arrange roadside assistance for yourself, Ford Motor Company will reimburse a reasonable amount for towing to the nearest dealership within 35 miles (56 km). To obtain reimbursement information, U.S.
Page 191: Fuses And Relays
If electrical components in the vehicle are not working, a fuse may have blown. Blown fuses are identified by a broken wire within the fuse. Check the appropriate fuses before replacing any electrical components. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 192: Standard Fuse Amperage Rating And Color
The fuse panel is located below and to the left of the steering wheel by the brake pedal. Remove the panel cover to access the fuses. To remove a fuse use the fuse puller tool provided on the fuse panel cover. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 193 Ignition (START) - Audio mute, Police power distribution box (PDB) (Police vehicles only) Lighting control module (LCM) (switch illumination), Autolamp sensor 7.5A Ignition (ON/ACC) - LCM 7.5A Ignition (ON/ACC) - Wiper module 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 194 Ignition (ON) - A/C mode switch (vehicles equipped with manual A/C), Blend door, Heated seat modules LCM (interior lighting) LCM (Left-hand low beam) Ignition (ON/START) - Back-up lamps, Anti-lock brake system (ABS) 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 195 Battery saver (Police vehicles only) Key in (LCM) Hazard out (Police vehicles only) Fire suppression module (if equipped) (Police vehicles only) K101 Full ISO relay Window relay, Decklid (Police vehicles only) 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 196 The high-current fuses are coded as follows. Fuse/Relay Fuse Amp Protected Circuits Location Rating 30A* Ignition switch 20A* Spot lights (Police vehicles only) 10A* Powertrain control module (PCM) – keep alive power, Canister vent 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 197 Powertrain loads and sensors 20A* Police power distribution box (PDB) outputs (Police vehicles only) 20A* Police PDB outputs (Police vehicles only) 10A* Heated mirrors, Rear defrost indicator 40A** Blower relay feed 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 198 Police PDB or Police accessory battery feed (Police vehicles only) 50A** Rear power point or Police right-hand kick panel accessory battery feed (Police vehicles only) 50A** Police accessory and PDB (Police vehicles only) 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 199 RUN/ACC relay feed – Windows, breaker Decklid (Police vehicles only) * Mini fuse ** Cartridge fuse Relays Relays are located in the power distribution box and should be replaced by an authorized dealer. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 200: Changing Tires
Ford. If the dissimilar spare tire or wheel is damaged, it should be replaced rather than repaired.
Page 201 • Use more than one dissimilar spare tire/wheel at a time • Use commercial car washing equipment • Use snow chains on the end of the vehicle with the dissimilar spare tire/wheel 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 202 Stopping and securing the vehicle 1. Park on a level surface, set the parking brake and activate hazard flashers. 2. Place gearshift lever in P (Park) and turn engine off. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 203 Refer to Air suspension system in the Driving chapter. 2. Remove the lug wrench from the jack. Rotate the lug wrench socket out from the handle. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 204 3. Loosen each wheel metal lug nut one-half turn counterclockwise but do not remove them until the wheel is raised off the ground. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 205: Jack Location
Do not fully tighten the lug nuts until the wheel has been lowered. 6. Lower the vehicle by turning the jack handle counterclockwise. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 206: Wheel Lug Nut Torque
20 * Torque specifications are for nut and bolt threads free of dirt and rust. Use only Ford recommended replacement fasteners. WARNING: When a wheel is installed, always remove any corrosion, dirt or foreign materials present on the mounting surfaces of the wheel or the surface of the wheel hub, brake drum or brake disc that contacts the wheel.
Page 207: Jump Starting
3. Park the booster vehicle close to the hood of the disabled vehicle making sure the two vehicles do not touch. Set the parking brake on both vehicles and stay clear of the engine cooling fan and other moving parts. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 208 Ensure that the cables are clear of fan blades, belts, moving parts of both engines, or any fuel delivery system parts. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 209 After the disabled vehicle has been started and the jumper cables removed, allow it to idle for several minutes so the engine computer can relearn its idle conditions. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 210: Wrecker Towing
It is recommended that your vehicle be towed with a wheel lift or flatbed equipment. Do not tow with a slingbelt. Ford Motor Company has not approved a slingbelt towing procedure. If equipped with an air suspension system, the air suspension control in the luggage compartment must be turned to the off position before your vehicle can be towed.
Page 211 Driving chapter for specific instructions if you cannot move the gear shift lever into N (Neutral). • Maximum speed is not to exceed 35 mph (56 km/h). • Maximum distance is 50 miles (80 km). 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 212: Customer Assistance
A reasonable time must be allowed to perform a repair after taking your vehicle to the authorized dealer. Repairs will be made using Ford or Motorcraft parts, or remanufactured or other parts that are authorized by Ford.
Page 213 • The name of the authorized dealer and city where located • The vehicle’s current odometer reading In some states, you must directly notify Ford in writing before pursuing remedies under your state’s warranty laws. Ford is also allowed a final repair attempt in some states.
Page 214 In the case of 1 or 2 above, the consumer must also notify the manufacturer of the need for the repair of the nonconformity at the following address: Ford Motor Company 16800 Executive Plaza Drive Mail Drop 3NE-B Dearborn, MI 48126 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 215 THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM (U.S. ONLY) Your satisfaction is important to Ford Motor Company and to your dealer. If a warranty concern has not been resolved using the three-step procedure outlined on the first page of the Customer Assistance section, you may be eligible to participate in the BBB AUTO LINE program.
Page 216 (CANADA ONLY) For vehicles delivered to authorized Canadian dealers. In those cases where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation/arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP).
Page 217 The use of leaded fuel in your vehicle without proper conversion may damage the effectiveness of your emission control system and may cause engine knocking or serious engine damage. Ford Motor Company/Ford of Canada is not responsible for any damage caused by use of improper fuel.
Page 218 If you buy your vehicle in North America and then relocate to any of the above locations, register your vehicle identification number (VIN) and new address with Ford Motor Company Export Operations & Global Growth Initiatives by emailing expcac@ford.com. If you are in another foreign country, contact the nearest authorized dealer.
Page 219: Reporting Safety Defects (U.s. Only)
However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company. To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1–888–327–4236 (TTY: 1–800–424–9153);...
Page 220: Cleaning
• Never use abrasive materials such as steel wool or plastic pads as they can scratch the chrome surface. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 221 When washing: • Take care when using a power washer to clean the engine. The high-pressure fluid could penetrate the sealed parts and cause damage. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 222 Use only approved products to clean plastic parts. These products are available from your authorized dealer. • For routine cleaning, use Motorcraft Detail Wash (ZC-3-A). • If tar or grease spots are present, use Motorcraft Bug and Tar Remover (ZC-42). 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 223 • Avoid cleaners or polishes that increase the gloss of the upper portion of the instrument panel. The dull finish in this area helps protect the driver from undesirable windshield reflection. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 224 Carpet & Upholstery Cleaner (ZC-54). • If grease or tar is present on the material, spot-clean the area first with Motorcraft Spot and Stain Remover (ZC-14). In Canada, use Motorcraft Multi-Purpose Cleaner (CXC-101). 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 225 (IF EQUIPPED) Your vehicle is equipped with seating covered in premium, top-grain leather which is extremely durable, but still requires special care and maintenance in order to ensure longevity and comfort. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 226 If a film appears, wipe off film with a dry, clean cloth. UNDERBODY Flush the complete underside of your vehicle frequently. Keep body and door drain holes free from packed dirt. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 227 Cleaning FORD AND LINCOLN CAR CARE PRODUCTS Your Ford or Lincoln authorized dealer has many quality products available to clean your vehicle and protect its finishes. These quality products have been specifically engineered to fulfill your automotive needs; they are custom designed to complement the style and appearance of your vehicle.
Page 228: Maintenance And Specifications
1. Set the parking brake and ensure the gearshift is securely latched in P (Park). 2. Turn off the engine and remove the key. 3. Block the wheels to prevent the vehicle from moving unexpectedly. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 229 2. Go to the front of the vehicle and release the auxiliary latch that is located under the front of the hood. 3. Lift the hood until the lift cylinders hold it open. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 230: Engine Compartment
3. Windshield washer fluid reservoir 4. Air filter assembly 5. Power steering fluid reservoir 6. Engine coolant reservoir 7. Battery 8. Power distribution box 9. Engine oil filler cap 10. Automatic transmission fluid dipstick 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 231 In very cold weather, do not fill the reservoir completely. Only use a washer fluid that meets Ford specifications. Do not use any special washer fluid such as windshield water repellent type fluid or bug wash. They may cause squeaking, chatter noise, streaking and smearing.
Page 232: Engine Oil
6. Wipe the dipstick clean. Insert the dipstick fully, then remove it again. • If the oil level is within this range, the oil level is acceptable. DO NOT ADD OIL. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 233 5. Fully install the engine oil filler cap by turning the filler cap clockwise until three clicks can be heard. To avoid possible oil loss, DO NOT operate the vehicle with the engine oil level dipstick and/or the engine oil filler cap removed. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 234 Approval Committee (ILSAC), comprised of U.S. and Japanese automobile manufacturers. To protect your engine and engine’s warranty, use Motorcraft SAE 5W-20 or an equivalent SAE 5W-20 oil meeting Ford specification WSS-M2C930-A. SAE 5W-20 oil provides optimum fuel economy and durability performance meeting all requirements for your vehicle’s engine.
Page 235: Battery
Lift the battery with a battery carrier or with your hands on opposite corners. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 236 • For flexible fuel vehicles, if you are operating on E85, you may experience poor starts or an inability to start the engine and driveability problems until the fuel trim and ethanol content have been relearned. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 237: Engine Coolant
50/50 mixture of coolant and water provides the following: • Improved freeze protection. • Improved boiling protection . • Protection against rust and other forms of corrosion. • Proper function of calibrated gauges. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 238 If coolant is filled to the COLD FILL RANGE or FULL COLD level when the engine is not cool, the system will remain underfilled. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 239 The cooling system is under pressure; steam and hot liquid can come out forcefully when the cap is loosened slightly. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 240 Recycled engine coolant Ford Motor Company does NOT recommend the use of recycled engine coolant since a Ford-approved recycling process is not yet available. Used engine coolant should be disposed of in an appropriate manner.
Page 241 The “fail-safe” distance depends on ambient temperatures, vehicle load and terrain. How fail-safe cooling works If the engine begins to overheat: • The engine coolant temperature gauge will move to the H (hot) area. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 242 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 243: Fuel Information
WARNING: Automotive fuels can cause serious injury or death if misused or mishandled. WARNING: Fuel ethanol and gasoline may contain benzene, which is a cancer-causing agent. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 244 Pure ethanol is the alcohol which is the intoxicating agent in liquor, beer and wine. It is distilled from the fermentation of plants such as field corn and sugar cane. When ethanol is produced for use in motor fuels, a small 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 245 Care should be taken to avoid inhaling excess fumes. WARNING: The flow of fuel through a fuel pump nozzle can produce static electricity, which can cause a fire if fuel is pumped into an ungrounded fuel container. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 246 CHECK FUEL CAP message comes on, the fuel filler cap may not be properly installed. The light or message can come on after several driving events after you’ve refueled your vehicle. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 247 The customer warranty may be void for any damage to the fuel tank or fuel system if the correct genuine Ford, Motorcraft or other certified fuel filler cap is not used. WARNING: The fuel system may be under pressure. If the fuel filler cap is venting vapor or if you hear a hissing sound, wait until it stops before completely removing the fuel filler cap.
Page 248 Cleaner air Ford endorses the use of reformulated “cleaner-burning” gasolines to improve air quality, per the recommendations in the Choosing the right fuel section. Octane recommendations Your vehicle is designed to use “Regular”...
Page 249 1 gallon (3.8L) may be required. • The service engine soon indicator may come on. For more information on the service engine soon indicator, refer to Warning lights and chimes in the Instrument Cluster chapter. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 250 • Use a known quality gasoline, preferably a national brand. • Have the vehicle loading and distribution the same every time. Your results will be most accurate if your filling method is consistent. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 251 65 mph [105 km/h]). • Revving the engine before turning it off may reduce fuel economy. • Using the air conditioner or defroster may reduce fuel economy. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 252 • Transmissions give their best fuel economy when operated in the top cruise gear and with steady pressure on the gas pedal. • Close windows for high speed driving. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 253 If other than Ford, Motorcraft or Ford-authorized parts are used for maintenance replacements or for service of components affecting emission control, such non-Ford parts should be equivalent to genuine Ford Motor Company parts in performance and durability.
Page 254 OBD-II may not have symptoms that are apparent, continued driving with the service engine soon indicator on can result in increased emissions, lower fuel economy, reduced engine and transmission smoothness, and lead to more costly repairs. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 255 1. Start the engine and let it run until it reaches normal operating temperature (the engine coolant temperature gauge indicator will be near the center of the normal area between H and C). 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 256 However, the fluid level should be checked if the transmission is not working properly, i.e., if the transmission slips or shifts slowly or if you notice some sign of fluid leakage. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 257 You can check the fluid without driving if the ambient temperature is above 50°F (10°C). However, if fluid is added at this time, an overfill condition could result when the vehicle reaches normal operating temperature. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 258 Do not use supplemental transmission fluid additives, treatments or cleaning agents. The use of these materials may affect transmission operation and result in damage to internal transmission components. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 259: Air Filter(S)
Note: Failure to use the correct air filter element may result in severe engine damage. The customer warranty may be void for any damage to the engine if the correct air filter element is not used. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 260 • With your foot on the brake, shift through all the gears while the engine is running. Fuel system • Fill the fuel tank with high-quality fuel until the first automatic shutoff of the fuel pump nozzle. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 261 Note: During extended periods of vehicle storage (30 days or more), fuel may deteriorate due to oxidation. Add Motorcraft Gas Stabilizer or equivalent meeting Ford material specification ESE-M99C112-A to the vehicle fuel system whenever actual or expected storage periods exceed 30 days.
Page 262: Part Numbers
Replace the spark plugs with ones that meet Ford material and design specifications for your vehicle, such as Motorcraft or equivalent replacement parts. The customer warranty may be void for any damage to the engine if such spark plugs are not used.
Page 263: Maintenance Product Specifications And Capacities
Maintenance and Specifications 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 264 Maintenance and Specifications 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 265 Maintenance and Specifications 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 266: Engine Data
Firing order 1-3-7-2-6-5-4-8 1-3-7-2-6-5-4-8 Ignition system Coil on plug Coil on plug Spark plug gap 0.052–0.056 inch 0.041–0.047 inch (1.32–1.42 mm) (1.04–1.20 mm) Compression ratio 9.4:1 9.4:1 Engine drivebelt routing 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 267 Vehicle identification number (VIN) The vehicle identification number is located on the driver side instrument panel. XXXXXXXXXXXXXXXXX Please note that in the graphic, XXXX is representative of your vehicle identification number. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 268 TRANSMISSION CODE DESIGNATIONS You can find a transmission code on the Safety Compliance Certification Label. The following table tells you which transmission each code represents. Description Code Four-speed automatic overdrive (4R75E) 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 269: Crown Victoria Severe Duty
Scheduled Maintenance Guide chapter. CONTACT US Ford Fleet Hotline - The Ford Fleet Hotline provides police and fleet customers with direct access to Ford Motor Company for fleet sales or service information. The hotline number is (800) 34-FLEET.
Page 270 3,000 road miles + (61 idle hours x 33 miles/idle hour) = 5,013 miles. In metric units this calculation would be 4,828 kilometers + (61 idle hours x 53 km/idle hour) = 8,061 km. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 271 As a battery approaches a discharged state it becomes easier for the electrolyte to freeze. If it freezes and expands it may crack the battery case. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 272 Dark green/Light green 20A Battery Light green 15A Battery Orange/Light green 50A Battery Tan/Yellow 20A Run/Acc Pink 20A Battery Light Blue/White 20A Run/Acc Hazard out Black/Yellow 50A Battery Red/White Hazard In Gray/White 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 273 Removing cover without pulling fuses could result in an electrical hazard, and result in personal injury. Shut off load devices before inserting fuses. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 274 It is strongly recommended that auxiliary devices such as lights and sirens not be installed in the air path of these coolers as they will impact cooling system performance. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 275 WHEELS/TIRES/BRAKES Wheel rims - police To withstand the demands placed on vehicles driven under heavy duty service conditions, Ford Motor Company installs heavy duty steel wheels. Tires - police Tires (including the spare) are speed-rated radials for police use. Use only the recommended tire size and speed ratings.
Page 276 “trained” to the vehicle. TPMS training tools, such as P/N 8C2Z-1A203-A, can be purchased from any Ford dealer for use by the driver or shop technician for training the system after maintenance has been performed that requires system training.
Page 277 • To reduce the chances of interference from another vehicle, the TPMS reset procedure should be performed at least three feet (one meter) away from another Ford Motor Company vehicle undergoing the TPMS reset procedure at the same time. • Do not wait more than two minutes between resetting each tire sensor or the system will time-out and the entire procedure will have to be repeated on all four wheels.
Page 278 • Left front (Driver’s side front tire) • Right front (Passenger’s side front tire) • Right rear (Passenger’s side rear tire) • Left rear (Driver’s side rear tire) 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 279 Training is complete after the horn sounds for the last tire trained (left rear tire). Turn the ignition to off. If two short horn beeps are heard, the reset procedure was unsuccessful and must be repeated. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 280 A lower boiling point could cause long brake pedal travel and a loss of braking confidence during subsequent pursuit driving. Ford recommends that police fleets replace the brake fluid at every brake pad service interval. Brake fluid may be replaced more frequently on vehicles involved in frequent high-speed pursuits with heavy brake usage.
Page 281 Because we have no control over the installation, design or manufacture of such systems, Ford cannot assume responsibility for any adverse effects or damage that may result if you use this equipment. Malfunction of aftermarket electronic equipment should be resolved by the equipment manufacturer.
Page 282 Crown Victoria Severe Duty Aftermarket equipment installation Ford has developed a Police Interceptor Modifier Guide to assist the vehicle modifier in safely installing police equipment into the vehicle. The guide provides detailed information on the location of key vehicle components that must be untouched and warnings for other areas where caution must be exercised.
Page 283 The Trunk Pack™ provides more flexibility to officers transporting police equipment than the trunk packing considerations. To improve trunk packing by police agencies, Ford has made the following items available: • Trunk Pack™ – a drop-in box with a tough plastic shell made of high density Polyethylene (HDPE).
Page 284 Trunk Equipment Mounting Guide for proper positioning of fasteners. This guide can be accessed on the www.fleet.ford.com website. The sliding tray can also be used, depending on size, to properly store parts with rigid and sharp edges.
Page 285 The button can be accessed three ways: 1. Pushing on the cover will release the cover latch, allowing the door to swing open and expose the button; 2. The cover can be pulled open; 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 286 The system automatically performs a diagnostic check self check and momentarily lights the cluster lamp when the key is turned on. If the diagnostic lamp stays on refer to the appropriate sections of the Ford service manual for further diagnostic and service procedures.
Page 287 In other words, the officer should be positioned behind the interior portion of the door for ballistic protection. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 288 Sharp edges, corners or protrusions could damage the nylon airbag material and reduce the effectiveness of the airbag. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 289 All airbag and equipment mounting zone dimensions are approximate due to different airbag deployment characteristics. No equipment will mount between the side of the front seat and the door trim to block deployment of the side airbag. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 290 1. 9.5 inches (240 mm) from center of airbag door 2. 15.7 inches (400 mm) from center of airbag door 3. 28.5 inches (725 mm) No objects should be placed between the airbags due to airbag variability. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 291 Crown Victoria Severe Duty Figure 2 1. 30.5 inches (775 mm). Cross section through center of vehicle (passenger side shown) 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 292 Crown Victoria Severe Duty Figure 3 1. 23.6 inches (600 mm). Front passenger compartment 2. 17 inches (430 mm). Front driver 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 293 1. 8 inches (200 mm). From out board side of seat 2. 15 inches (380 mm). Forward of seat back Figure 5 (if equipped) 3. 27.5 inches (700 mm). Up from SAB module 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 294 3. Area in front of center console from bottom of ashtray to top of instrument panel (see Figure 2 for dimensions) 4. 11 inches (279 mm) width horizontally centered on ashtray door. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 295 5. Area on tunnel between seats 6. Height: 8.5 inches (216 mm) 7. 12 inches (305 mm) 8. Area on tunnel beneath center console 9. Tunnel 10. Depth: 1.5 inches (38 mm) 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 296 Tampering with an airbag system could cause the bag to inflate or become inoperative. The airbag system should not be disconnected or deactivated. WARNING: Do not mount or place any objects in the deployment path of an airbag. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 297 Without the benefit of crash tests on vehicles equipped with push bumpers (there are a number of different styles available), it is Ford’s opinion that installation of some push bumpers could affect the timing of the airbag deployment. Use of a push bumper that mounts solely to the vehicles bumper should not have a significant effect upon airbag deployment.
Page 298 No. Aggressive pursuit driving conditions do not fit this criteria. Airbags are designed to deploy in moderate to major frontal crashes based on the detection of sudden deceleration by sensors in the vehicle. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 299: Accessories
FORD CUSTOM ACCESSORIES FOR YOUR VEHICLE A wide selection of Ford Custom Accessories are available for your vehicle through your local Ford or Ford of Canada dealer. These quality accessories have been specifically engineered to fulfill your automotive needs; they are custom designed to complement the style and aerodynamic appearance of your vehicle.
Page 300 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 301: Ford Extended Service Plan
BaseCare – Covers 84 components. PowertrainCare – Covers 29 critical components. Ford ESP is honored by all Ford and Lincoln Dealers in the U.S. and Canada It’s the only extended service plan authorized and backed by Ford Motor Company. That means you get: •...
Page 302 Ford ESP Can Quickly Pay for Itself One service bill – the cost of parts and labor – can easily exceed the price of your Ford ESP Service Contract. With Ford ESP, you minimize your risk for unexpected repair bills and rising repair costs.
Page 303 Ford Extended Service Plan 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 304 Ford Motor Company dealers. For more information, visit your local Ford of Canada dealer or www.ford.ca to find the Ford Extended Service Plan that is right for you. NOTE: Repairs performed outside of Canada and the United States are not eligible for Ford ESP coverage.
Page 305: Scheduled Maintenance Guide
Ford Motor Company parts in performance and durability. It is the owner’s responsibility to determine the equivalency of such parts. Please consult your Warranty Guide for complete warranty information.
Page 306 Scheduled Maintenance Guide Chemicals or additives not approved by Ford are not required for factory recommended maintenance. In fact, Ford Motor Company recommends against the use of such additive products unless specifically recommended by Ford for a particular application. Oils, fluids and flushing...
Page 307 Parking brake for proper operation Safety belts and seat latches for wear and function Safety warning lamps (brake, ABS, airbag, safety belt) for operation Washer spray/wiper operation; clean or replace blades as necessary 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 308 In order to keep your vehicle running right, it is important to have the systems on your vehicle checked regularly. This can help identify potential issues and prevent major problems. Ford Motor Company recommends the following multi-point inspection be performed at every scheduled maintenance interval to help ensure your vehicle keeps running great.
Page 309 Scheduled Maintenance Guide 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 310: Normal Scheduled Maintenance And Log
Scheduled Maintenance Guide NORMAL SCHEDULED MAINTENANCE AND LOG The following section contains the “Normal Schedule”. This schedule is presented at specific mileage (kilometer) intervals with exceptions noted. 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 311 Scheduled Maintenance Guide 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 312 Scheduled Maintenance Guide 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 313 Initial replacement at 105,000 miles (168,000 km) or 72 months; every 45,000 miles (72,000 km) or 36 months thereafter Perform a follow-up inspection at 120,000 miles (192,000 km) 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 314 ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 315 ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 316 ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 317 6 months – Inspect and lubricate U-joints Every 30,000 miles (48,000 km) – Change automatic transmission fluid (except 6R80 transmission) Every 60,000 miles (96,000 km) – Change manual transmission fluid 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 318 Every 15,000 miles (24,000 km) – Replace fuel filter (Crown Victoria, Grand Marquis and Town Car) Every 30,000 miles (48,000 km) – Change automatic transmission fluid (except 6R80 transmission) Every 60,000 miles (96,000 km) – Replace spark plugs 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 319 Every 15,000 miles (24,000 km) – Replace fuel filter Every 30,000 miles (48,000 km) – Change automatic transmission fluid (except 6R80 transmission) Every 60,000 miles (96,000 km) – Replace spark plugs 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 320 61 hours, a 5,000 mile (8,000 km) oil change interval will have been reached: 3,000 road miles (4,800 road km) + (61 idle hours x 33 miles [53 km]/idle hour) = 5,013 miles (8,067 km). 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 321 Every 50,000 miles (80,000 km) – Change manual transmission fluid Exclusive use of E85 (Flex Fuel Vehicles only) Every oil change interval – If ran exclusively on E85, fill the fuel tank full with regular unleaded fuel 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 322 ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 323 ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 324 Normal vehicle axle maintenance Rear axles and power take-off (PTO) units containing synthetic fluid and light duty trucks equipped with Ford-design axles are lubricated for life. These fluids are not to be checked or changed unless a leak is suspected, service is required or the axle assembly has been submerged in water.
Page 325: Engine Coolant Change Log
ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 326: Index
......128, 132 fluid, refill capacities ....263 LATCH ........133 fluid, specification ....263 recommendations ....126 Police and fleet vehicles ..269 Child safety seats - booster Auxiliary power point ....67 seats ...........138 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 327 Engine block heater ....177 Getting roadside assistance ...189 Getting the service you Engine oil ........232 need .........212 change oil soon warning, Ordering additional owner’s message center .......232 literature .........218 checking and adding ....232 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 328 .....243 cleaning ........223 Fuel - flex fuel vehicle cluster ........12 (FFV) ......243, 247–248 lighting up panel and Fuses ........191–192 interior ........49 Gas cap (see Fuel cap) ....246 Jack ..........200 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 329 Power distribution box autolock ........74 (see Fuses) .......196 childproof ........76 doors ..........74 Power distribution connector (police and fleet vehicles) ..272 Lubricant specifications ...263 Power door locks ......74 Lug nuts ........206 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 330 Belt-Minder ......107 calibrated (police) ....281 extension assembly ....106 Starting a flex fuel vehicle ..175 for adults ....102, 104–105 Starting your vehicle ..173–175 for children ......124 jump starting ......207 lap belt ........103 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
Page 331 Towing ........169 Windshield washer fluid and wipers ..........65 recreational towing ....172 trailer towing ......169 checking and adding fluid ..231 replacing wiper blades ...231 wrecker ........210 Traction control ......182 Wrecker towing ......210 2011 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)

Ford 2011 Crown Victoria Owner's Manual

Introduction

Instrument Cluster

Entertainment Systems

Climate Controls

Lights

Driver Controls

Locks and Security

Seating and Safety Restraints

Tires, Wheels and Loading

Driving

Roadside Emergencies

Customer Assistance

Cleaning

Maintenance and Specifications

Crown Victoria Severe Duty

Accessories

Ford Extended Service Plan

Scheduled Maintenance Guide

Index

Quick Links

Table of Contents

Related Manuals for Ford 2011 Crown Victoria

Summary of Contents for Ford 2011 Crown Victoria

Table of Contents