Ford 2011 Flex Owner's Manual
Ford 2011 Flex Owner's Manual

Ford 2011 Flex Owner's Manual

Ford 2011 flex automobile owner's manual
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Summary of Contents for Ford 2011 Flex

  • Page 1: Table Of Contents

    Navigation system based climate control Rear window defroster Lights Headlamps Turn signal control Bulb replacement Driver Controls Windshield wiper/washer control Steering wheel adjustment Power windows Mirrors Speed control Moon roof 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Table of Contents...
  • Page 2 Rear-view camera system All wheel drive Roadside Emergencies Getting roadside assistance Hazard flasher control Fuel pump shut-off Fuses and relays Changing tires Temporary mobility kit Wheel lug nut torque Jump starting Wrecker towing 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 3 Ford Motor Company. Ford may change the contents without notice and without incurring obligation. Copyright © 2010 Ford Motor Company...
  • Page 4: Introduction

    The more you know and understand about your vehicle, the greater the safety and pleasure you will derive from driving it. For more information on Ford Motor Company and its products visit the following website: • In the United States: www.ford.com •...
  • Page 5 For a detailed description of what is covered and what is not covered by your vehicle’s New Vehicle Limited Warranty, refer to the Warranty Guide that is provided to you along with your Owner’s Guide. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 6 In order to properly diagnose and service your vehicle, Ford Motor Company, Ford of Canada, and service and repair facilities may...
  • Page 7 EDR. Ford Motor Company and Ford of Canada do not access event data recorder...
  • Page 8 If you do not want Ford or its vendors to receive this information, do not activate the service. Ford Motor Company and the vendors it uses to provide you with this information do not store your vehicle travel information.
  • Page 9 Owner’s Guide is written primarily for the U.S. and Canadian Markets. Features or equipment listed as standard may be different on units built for Export. Refer to this Owner’s Guide for all other required information and warnings. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 10 Brake Fluid - Non-Petroleum Based Stability Control System Master Lighting Switch Fog Lamps-Front Fuel Pump Reset Windshield Defrost/Demist 2011 Flex (471) Owners Guide, 1st Printing USA (fus) See Owner’s Guide Airbag - Front Child Seat Lower Anchor Brake System Parking Brake System...
  • Page 11 Avoid Smoking, Flames, or Sparks Explosive Gas Power Steering Fluid Service Engine Soon Passenger Compartment Air Filter Check Fuel Cap 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Introduction Power Window Lockout Interior Luggage Compartment Release Engine Oil Engine Coolant...
  • Page 12: Instrument Cluster

    If the light is blinking, engine misfire is occurring which could damage your catalytic converter. Drive in a moderate fashion (avoid heavy acceleration and deceleration) and have your vehicle serviced immediately by your authorized dealer. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 13 Normal braking is still functional unless the brake warning light also is illuminated. 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Instrument Cluster BRAKE...
  • Page 14 AdvanceTrac /traction control: Illuminates when the AdvanceTrac /traction control is active. If the light remains on, have the system serviced immediately, refer to the Driving chapter for more information. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 15 Driving chapter. Anti-theft system: Flashes when the SecuriLock Passive Anti-theft System has been activated. Door ajar: Illuminates when the ignition is in the on position and any door is open. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 16: Gauges

    Message center activation chime: Sounds when some warning messages appear in the message center display for the first time. Overspeed chime (if equipped): Sounds when the vehicle speed reaches 75 mph (120 km/h) or higher. GAUGES 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 17 The fuel icon and arrow indicates which side of the vehicle the fuel filler door is located. Refer to Filling the tank in the Maintenance and Specifications chapter for more information. 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Instrument Cluster...
  • Page 18: Message Center

    For more information, refer to MyKey in the Locks and Security chapter. MILES (km) TO E This displays an estimate of approximately how far you can drive with the fuel remaining in your tank under normal driving conditions. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 19 Your vehicle must be moving to calculate instantaneous fuel economy. When your vehicle is not moving, this function shows ↓, one or no bars illuminated. Instantaneous fuel economy cannot be reset. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 20 4. DOOR AJAR STATUS 5. LIFTGATE STATUS 6. BRAKE SYSTEM 7. TIRE PRESSURE 8. FUEL LEVEL 9. MYKEY DISTANCE (if MyKey™ is programmed) 10. MYKEY(S) PROGRAMMED 11. ADMIN KEYS PROGRAMMED 12. ADVANCTRAC 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 21 Press RESET to turn it off or on. POWER LIFTGATE (if equipped) This feature allows users to open/close the rear liftgate at the touch of a button. Press RESET to turn it off or on. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 22 In the event of a multiple warning situation, the message center will cycle the display to show all warnings by displaying each one for four seconds. The message center will display the last selected feature if there are no more warning messages. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 23 After the objects are moved away from the seat, if the warning stays on or continues to come on, contact your authorized dealer as soon as possible. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 24 INTKEY COULD NOT PROGRAM — Displayed when an attempt is made to program a fifth integrated key to the remote key entry system. For more information on integrated key, refer to the Locks and Security chapter in this manual. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 25 See Active park assist in the Driving chapter for more information. PULL FORWARD USE CAUTION (if equipped) — May display when using the active park assist system. See Active park assist in the Driving chapter for more information. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 26 VEHICLE NEAR TOP SPEED — Displayed when a MyKey is in use and the MyKey speed limit is on and the vehicle speed is approaching 80 mph (130 km/h). Refer to MyKey in the Locks and Security chapter for more information. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 27 Maintenance and Specifications chapter. SERVICE TIRE MOBILITY KIT (if equipped) — Displayed when the tire mobility kit requires service. See your authorized dealer for more information. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 28: Entertainment Systems

    AM/FM CD/MP3 satellite compatible sound system WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device or feature that may take their focus off the road. Your primary responsibility is the safe operation of the vehicle.
  • Page 29 (i.e. 93.9) using the memory preset numbers (0–9). SEEK: Press SEEK access the previous/next strong radio station. SCAN: Press for a brief sampling of all strong radio stations. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 30 When the desired category appears in the display, press SEEK selection or press SCAN for a brief sampling of all stations playing that category of music. 2011 Flex (471) Owners Guide, 1st Printing USA (fus) SEEK to switch...
  • Page 31 REMOVE CD #. Remove the CD. If you do not remove the CD, the system will reload the disc. To auto eject all loaded discs– Press and hold . The system will eject all discs and prompt you when to remove them. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 32 SEEK engage shuffle mode right away, press play. Otherwise, random play will begin when the current track is finished playing. The system will only shuffle the disc currently playing. 2011 Flex (471) Owners Guide, 1st Printing USA (fus) SEEK to switch between ON/OFF.
  • Page 33 30 available presets, 10 each for SAT1, SAT2 and SAT3. To save satellite channels in your memory presets, tune to the desired channel then press and hold a memory preset number (0–9) until sound returns. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 34 Press OK while SONG ALERT is in the display and the system will take you to the channel playing the desired song. You can save up to 20 song titles. If you attempt to save more than 20 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 35 CHANNEL LOCKED or UNLOCKED will be displayed. Note: you must be tuned to the specific channel you want to lock/unlock when using this feature. 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Entertainment Systems to cycle through the saved titles.
  • Page 36 Recommended level is 1–3; SPEED OFF turns the feature off and level 7 is the maximum setting. DSP MODE (if equipped)): Press STEREO SURROUND mode and STEREO mode. 2011 Flex (471) Owners Guide, 1st Printing USA (fus) to adjust the level of treble.
  • Page 37: Auxiliary Input Jack (Line In)

    Auxiliary input jack (Line in) WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device or feature that may take their focus off the road. Your primary responsibility is the safe operation of the vehicle.
  • Page 38: Auxiliary Input Jack

    7. Adjust the sound on your portable music player until it reaches the level of the FM station or CD by switching back and forth between the AUX and FM or CD controls. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 39: Usb Port

    USB port (if equipped) WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device or feature that may take their focus off the road. Your primary responsibility is the safe operation of the vehicle.
  • Page 40 CD/CD player care • Handle discs by their edges only. (Never touch the playing surface). • Inspect discs before playing. • Clean only with an approved CD cleaner. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 41 CD units are designed to play commercially pressed 4.75 in (12 cm) audio compact discs only. Due to technical incompatibility, certain recordable and re-recordable compact discs may not function correctly when used in Ford CD players. Do not use any irregular shaped CDs or discs with a scratch protection film attached.
  • Page 42 .mp3 file extension) and all folders containing MP3 files, from F001 (folder) T001 (track) to F253 T255. • Creating discs with only one level of folders will help with navigation through the disc files. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 43: Satellite Radio Information

    • Antenna obstructions: For optimal reception performance, keep the antenna clear of snow and ice build-up and keep luggage and other material as far away from the antenna as possible. 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Entertainment Systems .mp3...
  • Page 44 Note: SIRIUS reserves the unrestricted right to change, rearrange, add or delete programming including canceling, moving or adding particular channels, and its prices, at any time, with or without notice to you. Ford Motor Company shall not be responsible for any such programming changes.
  • Page 45 Channel no longer available. UNSUBSCRIBED Subscription not available for this channel. NO TEXT Artist information not available. 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Entertainment Systems Action Required No action required. This message should disappear shortly. If this message does...
  • Page 46 UPDATING Update of channel CALL SIRIUS Satellite service has 1–888–539–7474 been deactivated by SIRIUS Satellite 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Condition Action Required Song title information not available. not available at this time on this channel.
  • Page 47: Family Entertainment System

    FAMILY ENTERTAINMENT DVD SYSTEM (IF EQUIPPED) WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device or feature that may take their focus off the road. Your primary responsibility is the safe operation of the vehicle.
  • Page 48 The DVD system can be used to connect and play auxiliary electronic devices (game systems, personal camcorders, video cassette recorders, etc) and to connect to and access certain files through your USB port. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 49 If your auxiliary source does not have a video signal, or if the DVD system does not detect a video signal from the auxiliary source, the screen will remain black. 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Entertainment Systems...
  • Page 50 (Fast reverse/previous): Press to access the previous track or chapter. Press and hold to activate fast reverse within a disc. Press (Play) to resume normal playback speed and volume. 2011 Flex (471) Owners Guide, 1st Printing USA (fus) MENU MEDIA...
  • Page 51 Note: Ensure that you do not pull the LCD screen too far forward as it can cause damage. 10. CD/DVD slot: Insert the disc, label side facing the rear passengers. 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Entertainment Systems...
  • Page 52 (On/off): Press to turn each monitor/headrest system on or off. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 53 13. Numeric Keypad: Use the numeric controls to enter in a specific CD/MP3 track or DVD chapter to be played. 14. C (Cancel): Press to cancel/clear the numeric input (i.e. chapter number). 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 54 21. LANGUAGE (DVD dependent): Press to select the desired language. 22. ENTER: Press to select the highlighted menu option. 23. ILLUMINATION: Press to illuminate the remote control and backlight all of the buttons for night use. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 55 Two AAA batteries are needed to operate the headphones. (Batteries are included.) Additional infrared wireless headphones may be purchased for use with the system. Also, wired headphones may be purchased and plugged in 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Entertainment Systems...
  • Page 56 • Select the desired audio source (Channel/Monitor A or B) for each set of wireless headphones by using the A/B selection switch on the ear piece. • Adjust the volume control to the desired listening level. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 57 When the DVD system is on and in single play, the same source will play through all vehicle speakers. 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Entertainment Systems...
  • Page 58 Note: Channel B headphones can only listen to either the DVD media, Monitor A or the DVD system auxiliary inputs. Channel A headphones have access to all available media sources. 2011 Flex (471) Owners Guide, 1st Printing USA (fus) ) button on the remote...
  • Page 59 Note: This is the only way to gain access to the Setup menu options. You cannot access from the monitor headrest controls. Note: On any of the following screens, press to access the previous/next menu level. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 60 DVD player commands and set-up screens. To access: 1. Press SETUP on the remote to access the menu options. 2011 Flex (471) Owners Guide, 1st Printing USA (fus) to enter the menu.
  • Page 61 4. When Angle Mark is highlighted, press 5. Press to select from all available angles. 6. When the desired language is highlighted, press ENTER on the remote to confirm the selection. 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Entertainment Systems to access the menu.
  • Page 62 ’highlight’ the film reel icon. (A disc will appear beneath the icon signifying it is the current selection.) 3. Press to select and enter the Video setup menu. 2011 Flex (471) Owners Guide, 1st Printing USA (fus) to access the menu.
  • Page 63 Play. In Single Play mode, all speakers listen to the same media. In Dual Play mode, rear seat passengers can use the infrared wireless, or wired (not included) headphones to listen to a different playing media than the front seat passengers. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 64 Safety information WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device or feature that may take their focus off the road. Your primary responsibility is the safe operation of the vehicle.
  • Page 65 Avoid touching auxiliary input jacks with your fingers. Do not blow on them or allow them to get wet or dirty. Do not clean any part of the DVD player with benzene, lacquer thinner, acetone, or any other solvent. 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Entertainment Systems...
  • Page 66 Entertainment Systems Federal Communication Commission (FCC) Compliance Changes or modifications not approved by Ford Lincoln-Mercury could void user’s authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
  • Page 67: Navigation System

    Your vehicle may be equipped with SYNC , a hands-free communications and entertainment system with special phone and media features. For more information, please refer to the SYNC supplement or to the SYNC section in the Navigation System supplement (if equipped). 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 68: Climate Controls

    • : Distributes air through the instrument panel vents, floor vents, rear seat floor vents and de-mister vents. • : Distributes air through the floor vents and rear seat floor vents. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 69 – Rear fan speed control: Press to decrease the fan speed for the rear climate area. + Rear fan speed control: Press to increase the fan speed for the rear climate area. 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Climate Controls...
  • Page 70 2. Press A/C. 3. Adjust the temperature to the warmest setting. 4. Set the fan speed to the highest setting. 5. Direct the outer instrument panel vents toward the side windows. 2011 Flex (471) Owners Guide, 1st Printing USA (fus) position.
  • Page 71: Dual Electronic Automatic Temperature Control

    • : Distributes air through the windshield defroster vents, de-mister vents, floor vents and rear seat floor vents. The system will automatically provide outside air to reduce window fogging. 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Climate Controls...
  • Page 72 9. PASS TEMP: Press to activate separate passenger temperature control and turn the dial to increase/decrease the airflow temperature for the passenger side of the vehicle. 2011 Flex (471) Owners Guide, 1st Printing USA (fus) (defrost) (defrost).
  • Page 73 – Rear fan speed control: Press to decrease the fan speed for the rear climate area. + Rear fan speed control: Press to increase the fan speed for the rear climate area. 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Climate Controls...
  • Page 74: Navigation System Based Climate Control

    A/C engages automatically in MAX A/C, (floor/defrost). 4. Passenger temperature: Press to activate separate passenger temperature control and increase/decrease the air temperature on the passenger side of the vehicle. 2011 Flex (471) Owners Guide, 1st Printing USA (fus) (defrost) and...
  • Page 75 Can be used to clear the windshield of fog and thin ice. The system will automatically provide outside air to reduce window fogging. Press this button again to return to the previous air flow selection. 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Climate Controls...
  • Page 76 To return to full automatic control, press AUTO on the main bezel. Fan Speed– Press to decrease/increase the fan speed. Dual– Press to activate/deactivate separate driver and passenger temperature controls. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 77 • Do not put objects under the front seats that will interfere with the airflow to the back seats. • Remove any snow, ice or leaves from the air intake area at the base of the windshield. 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Climate Controls...
  • Page 78 1. Select 2. Select A/C. 3. Adjust the temperature control to maintain comfort. 4. Set the fan to the highest speed. 5. Direct the outer instrument panel vents toward the side windows. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 79 Rear driver side heated seat control (if equipped): Press to heat the seat. Refer to Rear seats in the Seating and Safety Restraints chapter for more information. 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Climate Controls...
  • Page 80: Rear Window Defroster

    The access door for the filter is located behind the glove box. For replacement intervals regarding the cabin air filter, see the scheduled maintenance information. For more information regarding your filter, see your authorized dealer. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 81: Lights

    To program the auto lamp exit time delay: 1. Start with the ignition off and the headlamp control in the autolamp position. 2. Turn the headlamp control to off. 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Lights...
  • Page 82 The fog lamps will not operate when the high beams are active. High beams Push the lever toward the instrument panel to activate. Pull the lever towards you to deactivate. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 83 Move the control to the full downward position to prevent lights from turning on when the door is opened. The instrument panel/switch lighting remains lit. 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Lights...
  • Page 84 4. There is a distinct cut-off (change from light to dark) in the left portion of the beam pattern. The top edge of this cut-off should be positioned two inches (50.8 mm) below the horizontal reference line. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 85: Turn Signal Control

    INTERIOR LAMPS Dome lamps and map lamps The map lamps are located on the overhead console. Press the controls on either side of each map lamp to turn on the lamps. 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Lights...
  • Page 86: Bulb Replacement

    The thin mist eventually clears and exits through the vents during normal operation. Clearing time may take as long as 48 hours under dry weather conditions. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 87 Front park/turn lamp *Front sidemarker lamp Headlamp Tail/brake/turn signal lamp Supplemental taillamp Rear sidemarker Backup lamp License plate lamp *High-mount brake lamp 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Lights Trade Number of bulbs number 3157NA 9008 H13...
  • Page 88 The headlamps on your vehicle use a “high intensity discharge” source. These lamps operate at a high voltage. When the bulb is burned out, the bulb and starter capsule assembly must be replaced by your authorized dealer. 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Trade...
  • Page 89 3. Remove the bulb socket by rotating it counterclockwise, then pulling it out of the lamp assembly. 4. Pull the bulb straight from the socket. Install new bulb(s) in reverse order. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 90 3. Carefully disconnect the wire harness connector from the bulb by releasing the two snap clips. 4. Rotate the bulb counterclockwise to remove from the fog lamp. Install the new bulb in reverse order. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 91: Driver Controls

    When the windshield wipers are turned on during daylight, and the headlamp control is in the autolamp position, the exterior lamps will turn on after a brief delay and will remain on until the wipers are turned off. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 92: Steering Wheel Adjustment

    3. While holding the steering wheel in place, pull the lever up to its original position to lock the steering column. WARNING: Never adjust the steering wheel when the vehicle is moving. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 93 Press the release area on the rear edge of the bin door to open the storage compartment. The door will open to the full open position. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 94 This variation is four degrees between adjacent zones and will become noticeable as the vehicle crosses multiple zones. A correct zone setting will eliminate this error. Refer to Compass zone adjustment. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 95 For optimum calibration, turn off all electrical accessories (heater/air conditioning, wipers, etc.) and make sure all vehicle doors are shut. 1. Start the vehicle. 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Driver Controls 7 8 9 1011...
  • Page 96 4. Rear power point outlet, 110 Volt power point outlet and rear climate controls (if equipped). 5. Basic storage WARNING: Use only soft cups in the cupholder. Hard objects can injure you in a collision. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 97 The refrigerator/freezer will operate when the vehicle is on or the ignition is in the accessory mode. Ford recommends only using the refrigerator/freezer when the vehicle’s engine is running. If there is a need to use the refrigerator/freezer when the engine is off, turn the ignition to the accessory mode and limit the time the refrigerator is running to avoid draining the vehicle’s battery.
  • Page 98 Do not hang any type of accessory or accessory bracket from the plug. Improper use of the power outlet can cause damage not covered by your warranty. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 99 The 110V AC power point is located on the back of the center console. 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Driver Controls...
  • Page 100: Power Windows

    Green light is blinking — Power point is in fault mode POWER WINDOWS WARNING: Do not leave children unattended in the vehicle and do not let children play with the power windows. They may seriously injure themselves. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 101 If the switch is released before the window is fully closed, the window will stop. For example, this can be used to overcome the resistance of ice on the window or seals. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 102 Note: A rear center passenger and/or raised rear center headrest (if equipped) may also block the light from reaching the sensor. Do not clean the housing or glass of any mirror with harsh abrasives, fuel or other petroleum-based cleaning products. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 103: Mirrors

    • Press the back of the control to adjust the pedals toward you. • Press the front of the control to adjust the pedals away from you. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 104: Speed Control

    Setting speed control To set speed control: 1. Press and release ON. 2. Accelerate to the desired speed. 3. Press and release SET + or SET -. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 105 To turn off the speed control, press OFF or turn off the ignition. Note: When you turn off the speed control or the ignition, your speed control set speed memory is erased. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 106 Press and hold to end a call or exit phone mode. Press to scroll through various menus and selections. Press OK to confirm your selection. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 107: Moon Roof

    WARNING: When closing the multi-panel Vista Roof™, you should verify that it is free of obstructions and ensure that children and/or pets are not in the proximity of the roof opening. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 108 WARNING: When programming your HomeLink Wireless Control System to a garage door or gate, be sure that people and objects are out of the way to prevent potential injury or damage. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 109 3. Firmly press and hold for five seconds and release the programmed HomeLink button up to two separate times to activate the door. If the door does not activate, press and hold the just-trained HomeLink button and observe the indicator light. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 110 Programming section, replace Step 2 with the following: Note: If programming a garage door opener or gate operator, it is advised to unplug the device during the “cycling” process to prevent overheating. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 111 Reprogramming a single HomeLink button To program a device to HomeLink using a HomeLink button previously trained, follow these steps: 1. Press and hold the desired HomeLink button. Do NOT release the button. 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Driver Controls...
  • Page 112 • Do not open the liftgate in a garage or other enclosed area with a low ceiling. If the liftgate is opened, the liftgate could be damaged against a low ceiling. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 113 • the ignition is in on and the transmission is not in P (Park); • or the battery voltage is below the minimum operating voltage; • or the vehicle speed is at or above 3 mph (5 km/h). 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 114 Refer to Message center in the Instrument Cluster chapter. To power open or close the liftgate from the instrument panel: Press the button, located on the instrument panel, once to power open or close the liftgate. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 115 Note: The rear cargo area control button is disabled when the liftgate is latched (fully closed). WARNING: Keep clear of the liftgate when activating the rear switch. 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Driver Controls...
  • Page 116 The power liftgate is still operational through the use of the remote entry transmitter and instrument panel button when the power liftgate is turned off in the message center. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 117 Your vehicle may be equipped with factory-installed crossbars. Ford Genuine Accessory crossbars, designed specifically for your vehicle, are also recommended for use with your roof rack system.
  • Page 118: Locks And Security

    Note: Your vehicle’s IKTs were issued with a security label that provides important vehicle key cut information. It is recommended that you keep the label in a safe place for future reference. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 119 MyKey™ into the ignition. Turn the ignition on. Use the message center buttons to do the following: 1. Press SETUP until PRESS RESET TO CREATE MYKEY is displayed. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 120 6. Repeat Steps 4 and 5 until you are done changing the optional settings. Clear MyKey™ To reset all MyKeys™ as admin keys do the following: 1. Turn the vehicle on using the admin key. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 121 MyKey™ is not compatible with non-Ford approved aftermarket remote start systems. If you choose to install a remote start system please see your authorized dealer for a Ford approved remote start system. When using a Ford-approved remote start system, the default settings will recognize the remote start system as an additional admin key with its associated privileges.
  • Page 122 3. Follow Steps 1-4 in the Clear MyKey™ section. Troubleshooting Condition Can’t create a MyKey™ Cannot program the MyKey™ optional settings 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Potential Causes • Key in the ignition is already a MyKey™...
  • Page 123 MyKey™ Programmed total includes one additional key Admin Keys Programmed total includes one additional key MyKey™ miles do not accumulate 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Locks and Security Potential Causes • Key in the ignition is a MyKey™...
  • Page 124: Locks

    • any door is opened then closed while the ignition is on and the vehicle speed is 9 mph (15 km/h) or lower, and • the vehicle then attains a speed greater than 12 mph (20 km/h). 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 125 (one short and one long chirp) if autolock was activated. 7. Turn the ignition to the off position. The horn will chirp once to confirm the procedure is complete. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 126 • by using a power door unlock/lock sequence, • using a keypad procedure, or • by using the instrument cluster message center. Refer to Message center in the Instrument Cluster chapter. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 127 (one short and one long chirp) if autounlock was activated. 7. Turn the ignition to the off position. The horn will chirp once to confirm the procedure is complete. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 128 • Insert the key and turn to the lock position (key horizontal) to engage the childproof locks. • Insert the key and turn to the unlock position (key vertical) to disengage the childproof locks. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 129 Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. There are two possible types of IKTs: • Vehicles equipped with a power liftgate 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 130 Unlocking the doors/two stage unlock 1. Press and release to unlock the driver’s door. Note: The interior lamps and parking lamps will illuminate. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 131 Note: The panic alarm will only operate when the ignition is in the off position. Opening the power liftgate (if equipped) Press twice within three seconds to fully unlatch and open the liftgate. 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Locks and Security...
  • Page 132 3. Within three seconds press the 4. A tone will be heard when the transmitter programming is complete. 5. Press the 6. Repeat this procedure for memory 2 and another transmitter if desired. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 133 4. Snap the battery cover back onto the key. Note: Replacement of the battery will not cause the IKT to become deprogrammed from your vehicle. The IKT should operate normally after battery replacement. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 134 • If the dome lamps were turned on using the panel dimmer control, the battery saver will shut them off 10 minutes after the ignition has been turned to the off position. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 135 4. For memory recall feature, enter the sixth digit 1 • 2 to store driver 1 settings or 3 • 4 to store driver 2 settings. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 136 The interior lamps will illuminate. Note: If the two-stage unlocking feature is disabled, all doors will unlock; for more information regarding two-stage unlocking, refer to the Unlocking the doors/Two stage unlock section earlier in this chapter. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 137: Anti-Theft System

    Note: The SecuriLock passive anti-theft system is not compatible with non-Ford aftermarket remote start systems. Use of these systems may result in vehicle starting problems and a loss of security protection.
  • Page 138 Note: Your vehicle comes equipped with two integrated keyhead transmitters (IKTs). The IKT functions as both a programmed ignition key that operates all the locks and starts the vehicle, as well as a remote 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 139 10 seconds. 3. Turn the ignition to the 1 (off) position and remove the first coded key from the ignition. 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Locks and Security...
  • Page 140 Arming the system When armed, this system will respond if unauthorized entry is attempted. When unauthorized entry occurs, the system will flash the turn signal lamps and will sound the horn. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 141 The turn signal lamps will flash once when all doors, the hood and the liftgate are closed indicating the vehicle is locked and entering the 20 second countdown. 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Locks and Security...
  • Page 142 • Any door, the hood or the liftgate is opened without using the door key, keypad or the remote entry transmitter portion of your IKT. • The ignition is turned to the on position with an invalid SecuriLock key or IKT. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 143: Seating And Safety Restraints

    • a trimmed energy absorbing foam and structure (1), • two steel stems (2), • a guide sleeve adjust/release button (3), • and a guide sleeve unlock/remove button (4). 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 144 For occupants of extremely tall stature, adjust the head restraint to its full up position. WARNING: The adjustable head restraint is a safety device. Whenever possible it should be installed and properly adjusted when the seat is occupied. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 145 For occupants of extremely tall stature, adjust the head restraint to its full up position. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 146 WARNING: Never adjust the driver’s seat or seatback when the vehicle is moving. WARNING: Always drive and ride with your seatback upright and the lap belt snug and low across the hips. Lift handle to move seat forward or backward. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 147 WARNING: Do not pile cargo higher than the seatbacks to reduce the risk of injury in a collision or sudden stop. WARNING: Always drive and ride with your seatback upright and the lap belt snug and low across the hips. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 148 Move the front of the control up or down to tilt the seat cushion. Move the rear of the control up or down to raise or lower the seat cushion. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 149 The power lumbar control is located on the outboard side of the seat. Press the forward side of the control to adjust firmness. Press the rearward side of the control to adjust softness. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 150 Press and hold control button 1 for at least two seconds. A tone will be heard when the memory save is complete. • To program position two, repeat the previous procedure using control button 2. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 151 After returning the seatback to its original position, pull on the seatback to ensure that it has fully latched. An unlatched seat may become dangerous in the event of a sudden stop or collision. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 152 Lift the head restraint so that it is located directly or as close as possible behind your head. The head restraints can be moved up by pulling up on the head restraint. Press the release button to lower head restraint. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 153 2. Push the head restraint down until it locks. Properly adjust the head restraint so that it is located directly or as close as possible behind your head. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 154 For second row bench seats, make sure the center safety belt is unbuckled before folding the seatback. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 155 The seatback will fold flat. 2. Lift the handle all the way up until the seat releases from the floor. Rotate the seat forward to allow access to the third row. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 156 After returning the seatback to its original position, pull on the seatback to ensure that it has fully latched. An unlatched seat may become dangerous in the event of a sudden stop or collision. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 157 3rd row seat. 3. To return the seatback to the floor from tumbled position, rotate the seat down until you hear it latching to the floor. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 158 Ensure that the rear latch hooks are properly engaged with the floor striker. Note: Ensure that the seat and seatback are latched securely in position. Keep floor area free of objects that would prevent proper seat engagement. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 159 • Press a third time to deactivate. The indicator light on the control will illuminate when activated. For low heat, one light will be lit; for high heat, both lights will be lit. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 160 Note: Do not use the seat anchors as cargo tie downs. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 161 1. Unlatch and lift the seat out of the tub in the floor by squeezing and pulling up on the handle. Once the seat is at a vertical position, push the seat over, letting it fall onto the latches. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 162 Third-row seat tailgate mode 1. Remove all objects from the seat and stowage tub. 2. Stow the head restraints by pressing the head restraint release button while sliding the head restraints fully down. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 163 Refer to SecuriCode™ keyless entry system in the Locks and Security chapter. Keeping the key in accessory or run positions will prevent the feature from timing out. 2011 Flex (471) Owners Guide, 1st Printing USA (fus) on the remote entry...
  • Page 164 Note: In the unlikely event that the third row power seat stops prematurely, or travels to an unexpected position, press the FOLD button (3) to reset the seat and return it to a normal position. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 165: Safety Restraints

    • Restraint system warning light and back-up tone. • The electrical wiring for the airbags, crash sensor(s), safety belt pretensioners, front safety belt usage sensors, driver seat position sensor, front passenger sensing system, and indicator lights. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 166 The system is designed to help protect smaller drivers sitting close to the driver airbag by providing a lower airbag output level. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 167 The front safety belt usage sensors detect whether or not the driver and front outboard passenger safety belts are fastened. This information allows your Personal Safety System to tailor the airbag deployment and safety belt pretensioner activation depending upon safety belt usage. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 168 If any of these things happen, even intermittently, have the Personal Safety System serviced at an authorized dealer immediately. Unless serviced, the system may not function properly in the event of a collision. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 169 3) Never use a single belt for more than one person. WARNING: When possible, all children 12 years old and under should be properly restrained in a rear seating position. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 170 The shoulder portion of the safety belt should be positioned across the chest. Pregnant women should also follow this practice. See figure below. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 171 12 years old and under should be properly restrained in a rear seating position whenever possible. Refer to Safety restraints for children or Safety seats for children later in this chapter. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 172 “automatic locking retractor” feature for child seats is still functioning properly. In addition, all safety belts should be checked for proper function. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 173 Manufacturer identification is located at the end of the webbing on the label. Also, use the safety belt extension only if the safety belt is too short for you when fully extended. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 174 Safety belt warning light and indicator chime The safety belt warning light illuminates in the instrument cluster and a chime sounds to remind the occupants to fasten their safety belts. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 175 (driver or front passenger), the other occupant can still activate the Belt-Minder feature. Note: If you are using MyKey™, the Belt-Minder warning will not expire. Refer to MyKey™ in the Locks and Security chapter. 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Then...
  • Page 176 3 mph (5 km/h) and more than 1-2 minutes have elapsed since the ignition switch has been turned to on... 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Then... The Belt-Minder feature will not activate.
  • Page 177 “Safety belts don’t work” “Traffic is light” “Belts wrinkle my clothes” “The people I’m with don’t wear belts” 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Consider... 36700 crashes occur every day. The more we drive, the more we are exposed to “rare”...
  • Page 178 Note: If you are using MyKey™, the Belt-Minder cannot be disabled. Also, if the Belt-Minder has been previously disabled, it will be re-enabled during the use of MyKey™. Refer to MyKey™ in the Locks and security chapter. 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Consider...
  • Page 179 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 180: Airbags

    Airbags DO NOT inflate slowly; there is a risk of injury from a deploying airbag. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 181 WARNING: Do not attempt to service, repair, or modify the airbag supplemental restraint systems or its fuses. See your authorized dealer. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 182 Front airbags are designed to inflate in frontal and near-frontal collisions, not rollover, side-impact, or rear-impacts unless the collision causes sufficient longitudinal deceleration. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 183 Safety Canopy system later in this chapter. • one or more impact and safing sensors. • driver and front passenger safety belt pretensioner • a readiness light and tone. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 184 • a child or a small person occupies the front passenger seat. Note: When the passenger airbag off light is illuminated, the passenger (seat mounted) side airbag may be disabled to avoid the risk of airbag deployment injuries. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 185 This will allow the system to detect that person and enable the passenger’s frontal airbag. • If the indicator lamp remains lit even after this, the person should be advised to ride in the rear seat. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 186 Even though the passenger airbag is disabled, the pass airbag off lamp may or may not be illuminated according to the table below. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 187 Check the “passenger airbag off” or “pass airbag off” indicator lamp for proper airbag Status. Failure to follow these instructions may interfere with the front passenger seat sensing system. 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Passenger Airbag...
  • Page 188 If it is necessary to modify an advanced front airbag system to accommodate a person with disabilities, contact the Ford Customer Relationship Center at the phone number shown in the Customer Assistance chapter of this Owner’s Guide.
  • Page 189 SRS, its fuses or the seat cover on a seat containing an airbag. Contact your authorized dealer as soon as possible. WARNING: All occupants of the vehicle should always wear their safety belts even when an airbag SRS is provided. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 190 Side airbags are designed to inflate in side-impact collisions, not roll-over, rear-impact, frontal or near-frontal collisions, unless the collision causes sufficient lateral deceleration. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 191 WARNING: Do not attempt to service, repair, or modify the Safety Canopy System, its fuses, the A, B, C or D pillar trim, or the headliner on a vehicle containing a Safety Canopy . See your authorized dealer. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 192 • Two crash sensors located at the C pillar behind the rear doors (one on each side of the vehicle). • Rollover sensor in the restraints control module (RCM). 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 193 If the safety canopy is not replaced, it will not function again, which will increase the risk of injury in a future collision. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 194 The feature will continue to operate until the vehicle runs out of power. Disposal of airbags and airbag equipped vehicles (including pretensioners) Contact your authorized dealer as soon as possible. Airbags MUST BE disposed of by qualified personnel. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 195: Child Restraints

    Recommendations for Safety Restraints are based on probable child height, age and weight thresholds from NHTSA and other safety organizations or are the minimum requirements of law. Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician (CPST) and consult your pediatrician to make sure your child seat is appropriate for your child, and is compatible with and properly installed in the vehicle.
  • Page 196 Accident statistics suggest that children are safer when properly restrained in the rear seating positions than in a front seating position. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 197 A safety seat that is improperly installed or utilized, is inappropriate for your child’s height, age, or weight or does not properly fit the child may increase the risk of serious injury or death. 2011 Flex (471) Owners Guide, 1st Printing USA (fus) below by “X”...
  • Page 198 Highway Traffic Safety Administration (NHTSA) provides education and training to ensure that all children ages 0 to 16 are properly restrained in the correct restraint system. Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician (CPST) and your pediatrician to make sure your seat is appropriate for your child and properly installed in the vehicle.
  • Page 199 Installing child safety seats with combination lap and shoulder belts Check to make sure the child seat is properly secured before each use. Children 12 and under should be properly restrained in a rear seating 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 200 Note: Although the child seat illustrated is a forward facing child seat, the steps are the same for installing a rear facing child seat. 1. Position the child safety seat in a seat with a combination lap and shoulder belt. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 201 Make sure the tongue is latched securely by pulling on it. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 202 9. Attach the tether strap (if the child seat is equipped). Refer to Attaching child safety seats with tether straps later in this chapter. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 203 1 inch (2.5 cm) of movement for proper installation. Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician (CPST) to make certain the child restraint is properly installed. In Canada, check with your local St. John Ambulance office for referral to a CPST.
  • Page 204 WARNING: Never attach two child safety seats to the same anchor. In a crash, one anchor may not be strong enough to hold two child safety seat attachments and may break, causing serious injury or death. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 205 Attach the tether strap afterward, if included with the child seat. Refer to Recommendations for attaching child safety restraints for children in this chapter. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 206 Keep the tether strap just snug without lifting the front of the child seat. Keeping the child seat just touching the vehicle seat gives the best protection in a severe crash. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 207 Leave the head restraint in the full-up position. 2. Locate the correct anchor for the selected rear seating position. • 2nd row bucket (40/40) 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 208 If the safety seat is not anchored properly, the risk of a child being injured in a collision greatly increases. If your child restraint system is equipped with a tether strap, and the child restraint manufacturer recommends its use, Ford also recommends its use. 2011 Flex (471)
  • Page 209 To improve the fit of both the lap and shoulder belt on children who have outgrown child safety seats, Ford Motor Company recommends use of a belt-positioning booster. Booster seats position a child so that vehicle lap/shoulder safety belts fit better.
  • Page 210 In this case, move the backless booster to another seating position with a higher seat back or head restraint and lap/shoulder belts, or consider using a high back booster seat. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 211 (center) to a shoulder belt uncomfortably close to the neck and a shoulder belt that could slip off the shoulder. The drawings below also show how the lap belt should be low and snug across the child’s hips. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 212 Refer to the child restraint manufacturer’s instructions for additional inspection and maintenance information specific to the child restraint. Ford Motor Company recommends that all safety belt assemblies in use in vehicles involved in a collision be replaced.
  • Page 213 WARNING: Failure to inspect and if necessary replace the safety belt assembly or child restraint system under the above conditions could result in severe personal injuries in the event of a collision. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 214: Tires, Wheels And Loading

    Note: Your AWD vehicle is not intended for off-road use. The AWD feature gives your vehicle some limited off-road capabilities in which 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 215 These differences that make your vehicle so versatile also make it handle differently than an ordinary passenger car. 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Tires, Wheels and Loading...
  • Page 216: Tire Information

    Title 49 Code of Federal Regulations Part 575.104(c)(2). U.S. Department of Transportation-Tire quality grades: The U.S. Department of Transportation requires Ford Motor Company to give you the following information about tire grades exactly as the government has written it.
  • Page 217 • Extra load: A class of P-metric or Metric tires designed to carry a heavier maximum load at 41 psi [43 psi (2.9 bar) for Metric tires]. 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Tires, Wheels and Loading...
  • Page 218: Tire Inflation

    Ford Motor Company. You are strongly urged to buy a reliable tire pressure gauge, as automatic service station gauges may be inaccurate. Ford recommends the use of a digital or dial-type tire pressure gauge rather than a stick-type tire pressure gauge.
  • Page 219 Always inflate your tires to the Ford recommended inflation pressure even if it is less than the maximum inflation pressure information found on the tire. The Ford recommended tire inflation pressure is found on the Safety Compliance Certification Label or Tire Label which is located on the B-Pillar or the edge of the driver’s door.
  • Page 220 For your safety, tires that are damaged or show signs of excessive wear should not be used because they are more likely to blow out or fail. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 221 You should replace your spare tire when you replace the road tires or after six years due to aging even if it has not been used. 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Tires, Wheels and Loading...
  • Page 222 (such as P-metric versus LT-metric or all-season versus all-terrain) as those originally provided by Ford. The recommended tire and wheel size may be found on either the Safety Compliance Certification Label or the Tire Label which is located on the B-Pillar or edge of the driver’s door.
  • Page 223 The tire pressure sensors mounted in the wheels (originally installed on your vehicle) are not designed to be used in aftermarket wheels. The use of wheels or tires not recommended by Ford Motor Company may affect the operation of your tire pressure monitoring system.
  • Page 224 Tire rotation Rotating your tires at the recommended interval (as indicated in the Scheduled Maintenance Guide chapter) will help your tires wear more evenly, providing better tire performance and longer tire life. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 225 • Front-wheel drive (FWD) vehicles (front tires at top of diagram) • Rear-wheel drive (RWD) vehicles/Four-wheel drive (4WD)/All-wheel drive (AWD) vehicles (front tires at top of diagram) 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Tires, Wheels and Loading...
  • Page 226 (European Tire and Rim Technical Organization) or JATMA (Japan Tire Manufacturing Association). 2. 215: Indicates the nominal width of the tire in millimeters from sidewall edge to sidewall edge. In general, the larger the number, the wider the tire. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 227 (240 km/h), tire manufacturers sometimes use the letters ZR. For those with a maximum speed capability over 186 mph (299 km/h), tire manufacturers always use the letters ZR. 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Tires, Wheels and Loading...
  • Page 228 • Temperature: The temperature grades are A (the highest), B and C, representing the tire’s resistance to the generation of heat and its ability to dissipate heat when tested under controlled conditions on a specified indoor laboratory test wheel. 2011 Flex (471) Owners Guide, 1st Printing USA (fus) ⁄...
  • Page 229 4. Maximum Load Single lb (kg) at psi (kPa) cold: Indicates the maximum load and tire pressure when the tire is used as a single; defined as two tires (total) on the rear axle. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 230 B-Pillar or the edge of the driver’s door. Refer to the payload description and graphic in the Vehicle loading — with and without a trailer section. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 231: Tire Pressure Monitoring System (Tpms)

    TPMS from functioning properly. Always check the TPMS malfunction telltale after replacing one or more tires or wheels on your vehicle to ensure that the replacement or alternate tires and wheels allow the TPMS to continue to function properly. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 232 The tire pressure should be checked periodically (at least monthly) using an accurate tire gauge, refer to Inflating your tires in this chapter. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 233 To restore the full functionality of the tire pressure monitoring system, have the damaged road wheel/tire repaired and remounted on your vehicle. For additional information, refer to Changing tires with TPMS in this section. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 234 Solid warning light Tire(s) under-inflated Spare tire in use Your temporary spare tire is in TPMS malfunction 2011 Flex (471) Owners Guide, 1st Printing USA (fus) 1. Check your tire pressure to ensure tires are properly inflated; refer to Inflating your tires in this chapter.
  • Page 235 Check air pressure in the road tires. If any tire is under-inflated, carefully drive the vehicle to the nearest location where air can be added to the tires. Inflate all the tires to the recommended inflation pressure. 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Tires, Wheels and Loading use.
  • Page 236 SNOW TIRES AND CABLES/CHAINS WARNING: Snow tires must be the same size, load index, speed rating as those originally provided by Ford. Use of any tire or wheel not recommended by Ford can affect the safety and performance of your vehicle, which could result in an increased risk of loss of vehicle control, vehicle rollover, personal injury and death.
  • Page 237: Vehicle Loading

    It does not include passengers, cargo, or optional equipment. Vehicle Curb Weight – is the weight of your new vehicle when you picked it up from your authorized dealer plus any aftermarket equipment. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 238 Once you have reached the maximum payload of your vehicle, do not add more cargo, even if there is space available. Overloading or improperly loading your vehicle can contribute to loss of vehicle control and vehicle rollover. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 239 GAW (Gross Axle Weight) – is the total weight placed on each axle (front and rear) – including vehicle curb weight and all payload. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 240 The GVWR is shown on the Safety Compliance Certification Label located on the B-Pillar or the edge of the driver’s door. The GVW must never exceed the GVWR. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 241 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Tires, Wheels and Loading...
  • Page 242 Steps for determining the correct load limit: 1. Locate the statement “The combined weight of occupants and cargo should never exceed XXX kg or XXX lbs.” on your vehicle’s placard. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 243 540 = -103 kg. You will need to reduce the load weight by at least 240 lb. (104 kg). If you remove 3-100 lb. (45 kg) cement bags, then the load calculation would be: 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 244: Trailer Towing

    For load specification terms found on the label, refer to Vehicle loading – with and without a trailer in this chapter. Remember to figure in the tongue load of your loaded vehicle when figuring the total weight. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 245 Do not use hitches that clamp onto the vehicle bumper; use a load carrying hitch. You must distribute the load in your trailer so that 10–15% of the total weight of the trailer is on the tongue. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 246 Trailer brakes Electric brakes and manual, automatic or surge-type trailer brakes are safe if installed properly and adjusted to the manufacturer’s specifications. The trailer brakes must meet local and Federal regulations. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 247 This can cause damage to your vehicle’s electrical system. Contact your authorized dealer or trailer rental agency for proper instructions and equipment for hooking-up trailer lamps. 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Tires, Wheels and Loading...
  • Page 248 P (Park). • Vehicles with trailers should not be parked on a grade. If you must park on a grade, place wheel chocks under the trailer’s wheels. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 249: Recreational Towing

    • Do not exceed 65 mph (105 km/h) • Start the engine and allow it to run for five minutes at the beginning of each day and at each fuel stop. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 250: Driving

    WARNING: Do not park, idle, or drive your vehicle in dry grass or other dry ground cover. The emission system heats up the engine compartment and exhaust system, which can start a fire. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 251 Seating and Safety Restraints chapter. 2. Make sure vehicle accessories are off. • Make sure the parking brake is set. 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Driving...
  • Page 252 • a front wheel is against the curb 2. Turn the key to 4 (start), then release the key as soon as the engine begins cranking. Your vehicle has a computer assisted cranking system 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 253 The block heater system is most effective when outdoor temperatures reach below 0°F (-18°C). WARNING: Failure to follow engine block heater instructions could result in property damage or physical injury. 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Driving...
  • Page 254 • Finally, have the engine block heater system checked during your fall tune-up to be sure it’s in good working order. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 255: Brakes

    ABS and will increase your vehicle’s stopping distance. The ABS will be activated immediately, allowing you to retain steering control during hard braking and on slippery surfaces. However, the ABS does not decrease stopping distance. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 256 The BRAKE warning lamp in the instrument cluster illuminates and remains illuminated (when the ignition is turned on) until the parking brake is released. 2011 Flex (471) Owners Guide, 1st Printing USA (fus) BRAKE BRAKE...
  • Page 257: Advancetrac

    • Electronic Stability Control (ESC), which functions to help avoid skids or lateral slides. • Roll Stability Control™ (RSC ), which functions to help avoid a vehicle roll-over. 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Driving...
  • Page 258 All features of the AdvanceTrac with RSC system (TCS, ESC, and RSC ) are active and monitor the vehicle from start-up. However, the system will only intervene if the driving situation requires 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 259 Traction control is most active at low speeds. During TCS events, the stability control light in the instrument cluster will flash. 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Driving...
  • Page 260 During an event that activates the RSC system, the stability control light in the instrument cluster will flash. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 261 In R (Reverse), ABS and the engine traction control and brake traction control features will continue to function; however, ESC and RSC are disabled. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 262 SLOW DOWN. Always use caution when towing a trailer and follow the tongue weight recommendations. Refer to Trailer towing in the Tires, Wheels and Loading chapter for more information on towing a trailer with your vehicle. 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Stability...
  • Page 263 WARNING: Turning off trailer sway control increases the risk of loss of vehicle control, serious injury, or death. Ford does not recommend disabling this feature except in situations where speed reduction may be detrimental (e.g., hill climbing), the driver has significant trailer towing experience, and can control trailer sway and maintain safe operation.
  • Page 264 • Do not fill the power steering pump reservoir above the MAX mark on the reservoir, as this may result in leaks from the reservoir. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 265 (1) from the shifter base. 3. Open the storage compartment lid and carefully pry the trim panel (2) up from rear attachments on the storage compartment and disconnect it from the console. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 266: Transmission Operation

    Over time, the adaptive learning process will fully update transmission operation. Additionally, whenever the battery is disconnected or a new battery installed, the strategy must be relearned. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 267 Hold the brake pedal down while in this position. D (Drive) with Overdrive The normal driving position for the best fuel economy. Transmission operates in gears one through six. 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Driving...
  • Page 268 • The grade assist lamp in the instrument cluster will not be illuminated. • The transmission will operate in gears one through six. L (Low) • Provides maximum engine braking. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 269 Always come to a complete stop before shifting into and out of R (Reverse). N (Neutral) With the gearshift lever in N (Neutral), the vehicle can be started and is free to roll. Hold the brake pedal down while in this position. 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Driving...
  • Page 270 This is called SelectShift Automatic™ Transmission (SST) mode. -The grade assist lamp in the instrument cluster will not be illuminated. -The transmission will operate in gears one through six. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 271 M (Manual), press the paddle shifters forward. 2. To manually upshift the transmission with the gearshift lever in M (Manual), pull the paddle shifters rearward. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 272: Reverse Sensing System

    RSS; this may include reduced performance or a false activation. WARNING: To help avoid personal injury, always use caution when in R (Reverse) and when using the RSS. 2011 Flex (471) Owners Guide, 1st Printing USA (fus) economy)
  • Page 273 Message center in the Instrument Cluster chapter for more information. Note: If the system cannot be turned off, refer to MyKey™ in the Locks and Security chapter for more information. 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Driving...
  • Page 274: Rear-View Camera System

    To use the camera system, place the transmission in R (Reverse); an image will display on the navigation screen. The area displayed on the screen may vary according to the vehicle orientation and/or road condition. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 275 WARNING: The camera system is a reverse aid supplement device that still requires the driver to use it in conjunction with the rearview mirror and the side mirrors for maximum coverage. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 276 It may not work in all conditions and is not intended to replace the driver’s attention and judgment. The driver is responsible for avoiding hazards and maintaining a safe distance and speed, even when the APA is in use. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 277 When you stop the vehicle in position to begin parking, the message center displays REMOVE HANDS PUT IN REVERSE. The driver should always come to a complete stop before changing gears. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 278 R (Reverse). The message center may display BACK UP SLOWLY USE CAUTION followed by a chime. The system may offer subsequent backward and forward maneuvers before proceeding to the finish phase. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 279 • the front bumper or side sensors are damaged (i.e. in a collision) or obstructed by a foreign object (i.e. front bumper cover). • a mini-spare tire is used. 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Driving...
  • Page 280 • The vehicle had a repair or alteration that is not authorized by the manufacturer. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 281: All Wheel Drive

    Major dissimilar tire sizes between the front and rear axles could cause the AWD system to stop functioning and default to front-wheel drive or damage the AWD system. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 282 • It often may be less risky to strike small objects, such as highway reflectors, with minor damage to your vehicle rather than attempt a 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 283 Use all available road surface to return the vehicle to a safe direction of travel. 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Driving...
  • Page 284 If the vehicle does slide, steer in the direction of the slide until you regain control of the vehicle. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 285 Ford Motor Company joins the U.S. Forest Service and the Bureau of Land Management in encouraging you to help preserve our national forest and other public and private lands by “treading lightly.”...
  • Page 286 If the rear end of the vehicle slides while cornering, steer in the direction of the slide until you regain control of the vehicle. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 287 Any modifications to a vehicle that raise the center of gravity can make it more likely the vehicle will rollover as a result of a loss of control. Ford Motor Company recommends that caution be used with any vehicle equipped with a high load or device (such as ladder or luggage racks).
  • Page 288: Roadside Emergencies

    Roadside Emergencies ROADSIDE ASSISTANCE Getting roadside assistance To fully assist you should you have a vehicle concern, Ford Motor Company offers a complimentary roadside assistance program. This program is separate from the New Vehicle Limited Warranty. The service is available: •...
  • Page 289: Hazard Flasher Control

    Assistance, call 1-800-241-3673. Canadian customers who require roadside assistance, call 1-800-665-2006. If you need to arrange roadside assistance for yourself, Ford Motor Company will reimburse a reasonable amount for towing to the nearest dealership within 35 miles (56 km). To obtain reimbursement information, U.S.
  • Page 290: Fuses And Relays

    WARNING: Failure to inspect and if necessary repair fuel leaks after a collision may increase the risk of fire and serious injury. Ford Motor Company recommends that the fuel system be inspected by an authorized dealer after any collision. FUSES AND RELAYS...
  • Page 291 Yellow Yellow Natural Natural Green Green — — — — — — — — — — 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Roadside Emergencies COLOR Cartridge Maxi Fuse link maxi fuses cartridge fuses — — — —...
  • Page 292 The fuse panel is located under the instrument panel to the left of the steering wheel. The fuses are coded as follows. Fuse/Relay Fuse Amp Location Rating 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Protected Circuits Driver smart window motor Trailer tow (TT) stop/turn lamps Not used (spare)
  • Page 293 Fuse/Relay Fuse Amp Location Rating 7.5A 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Roadside Emergencies Protected Circuits Interior lights, Cargo lamps Backlighting, Puddle lamps All wheel drive (AWD) Not used (spare) Keypad, Mirror switch, Memory module, DSM logic, Adjustable...
  • Page 294 Power distribution box The power distribution box is located in the engine compartment. The power distribution box contains high-current fuses that protect your vehicle’s main electrical systems from overloads. 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Protected Circuits...
  • Page 295 Fuse/Relay Fuse Amp Location Rating 80A* 80A* 30A* 30A* 30A* 20A* 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Roadside Emergencies Protected Circuits Passenger compartment fuse panel power Passenger compartment fuse panel power Trailer tow brake controller Front wipers...
  • Page 296 20A* 20A* 10A** 10A** 15A** 20A** 15A** 80A* — 30A* 40A* 30A* 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Protected Circuits Amplifier Not used Anti-lock brake system (ABS) pump Starter relay Powertrain control module (PCM) relay ABS valve...
  • Page 297 HC micro relay HC micro relay — — HC micro relay HC micro relay — G8VA relay — 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Roadside Emergencies Protected Circuits 3rd row power seats Power liftgate Front A/C blower Backup lamps...
  • Page 298: Changing Tires

    (TPMS) and should not be used. However, if you must use a sealant, the TPMS sensor and valve stem on the wheel must be replaced by an authorized Ford dealer. WARNING: Refer to Tire pressure monitoring system (TPMS) in the Tires, Wheels and Loading chapter for important information.
  • Page 299 Ford. If the dissimilar spare tire or wheel is damaged, it should be replaced rather than repaired.
  • Page 300 If the 3rd row seat is stowed in the floor, you will need to unstow it to access the spare tire and jack. Refer to Unstowing the third row seat in the Seating and Safety Restraints chapter for this procedure. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 301 Pull far enough off the road to avoid the danger of being hit when operating the jack or changing the wheel. Note: Passengers should not remain in the vehicle when the vehicle is being jacked. 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Roadside Emergencies...
  • Page 302 Do not fully tighten the lug nuts until the wheel has been lowered. 6. Lower the wheel by turning the jack handle counterclockwise. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 303 2. Securely close the wrench compartment and the jack bag using the Velcro strips. 3. Place the jack kit on the angled bracket in the spare tire tub, using the locating tabs to position the jack correctly. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 304 If you are stowing the temporary spare tire, place the tire over the jack and secure it with the large wing nut. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 305: Temporary Mobility Kit

    Note: The temporary mobility kit sealant compound in the canister is to be used for one tire only. See your authorized dealer for additional replacement sealant canisters. 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Roadside Emergencies...
  • Page 306 • Do not drive the vehicle above 50 mph (80 km/h). • Do not drive further than 120 miles (200 km). Drive only to the closest Ford Motor Company authorized dealer or tire repair shop to have your tire inspected.
  • Page 307 Always store the kit in its original location. • After sealant use, the TPMS sensor and valve stem on the wheel must be replaced by an authorized Ford dealer. • When inflating a tire or other objects, use the black air hose only. Do not use the transparent hose which is designed for sealant application only.
  • Page 308 2. Unwrap the clear tube from the compressor housing. 3. Remove the tube cap and fasten the metal connector of the tube to the tire valve, turning clockwise. Make sure the connection is tightly fastened. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 309 Turn on the kit by pressing the on/off button (2). 8. Inflate the tire to the pressure listed on the tire label located on the driver’s door or the door jamb area. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 310 20 psi (1.4 bar), stop and call roadside assistance. If tire pressure is above 20 psi (1.4 bar), continue to the next step. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 311 After using the temporary mobility kit to seal your tire, you will need to replace the sealant canister and clear tube (hose). Sealing compound and spare parts can be obtained and replaced at an authorized Ford Motor Company dealership or tire dealer. Empty sealant bottles may be disposed of at home;...
  • Page 312 Installation of the sealant canister to the temporary mobility kit 1. Align the sealant canister with the temporary mobility kit housing. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 313: Wheel Lug Nut Torque

    3. Wrap the clear tube around the compressor housing. Note: If you experience any difficulties with the removal or installation of the sealant canister, consult your Ford Motor Company authorized dealer for assistance. Be sure to check the sealant compound’s “use by” date regularly.
  • Page 314 1/2-20 UNF * Torque specifications are for nut and bolt threads free of dirt and rust. Use only Ford recommended replacement fasteners. WARNING: When a wheel is installed, always remove any corrosion, dirt or foreign materials present on the mounting surfaces of the wheel or the surface of the wheel hub, brake drum or brake disc that contacts the wheel.
  • Page 315: Jump Starting

    Ensure that vent caps are tight and level. 5. Turn the heater fan on in both vehicles to protect from any electrical surges. Turn all other accessories off. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 316 2. Start the engine of the disabled vehicle. 3. Once the disabled vehicle has been started, run both engines for an additional three minutes before disconnecting the jumper cables. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 317 After the disabled vehicle has been started and the jumper cables removed, allow it to idle for several minutes so the engine computer can relearn its idle conditions. 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Roadside Emergencies...
  • Page 318: Wrecker Towing

    It is recommended that your vehicle be towed with a wheel lift and dollies or flatbed equipment. Do not tow with a slingbelt. Ford Motor Company has not approved a slingbelt towing procedure. On FWD vehicles, if your vehicle is to be towed from the front, ensure proper wheel lift equipment is used to raise the front wheels off the ground.
  • Page 319 If the vehicle is towed by other means or incorrectly, vehicle damage may occur. Ford Motor Company produces a towing manual for all authorized tow truck operators. Have your tow truck operator refer to this manual for proper hook-up and towing procedures for your vehicle.
  • Page 320: Customer Assistance

    A reasonable time must be allowed to perform a repair after taking your vehicle to the authorized dealer. Repairs will be made using Ford or Motorcraft parts, or remanufactured or other parts that are authorized by Ford.
  • Page 321 • The name of the authorized dealer and city where located • The vehicle’s current odometer reading In some states, you must directly notify Ford in writing before pursuing remedies under your state’s warranty laws. Ford is also allowed a final repair attempt in some states.
  • Page 322 Dearborn, MI 48126 THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM (U.S. ONLY) Your satisfaction is important to Ford Motor Company and to your dealer. If a warranty concern has not been resolved using the three-step 2011 Flex (471) Owners Guide, 1st Printing...
  • Page 323 (CANADA ONLY) For vehicles delivered to authorized Canadian dealers. In those cases where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation/arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP).
  • Page 324 CAMVAP decisions are fast, fair, and final as the arbitrator’s award is binding on both you and Ford of Canada. CAMVAP services are available in all Canadian territories and provinces.
  • Page 325 If you buy your vehicle in North America and then relocate to any of the above locations, register your vehicle identification number (VIN) and new address with Ford Motor Company Export Operations. If you are in another foreign country, contact the nearest authorized dealer.
  • Page 326: Reporting Safety Defects (U.s. Only)

    However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company. To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1–888–327–4236 (TTY: 1–800–424–9153);...
  • Page 327: Cleaning

    • Never use abrasive materials such as steel wool or plastic pads as they can scratch the chrome surface. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 328 When washing: • Take care when using a power washer to clean the engine. The high-pressure fluid could penetrate the sealed parts and cause damage. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 329 • Never wash or rinse any ignition coil, spark plug wire or spark plug well, or the area in and around these locations. • Cover the highlighted areas to prevent water damage when cleaning the engine. 3.5L V6 engine 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Cleaning...
  • Page 330 To clean these items, follow these tips: • The windshield, rear windows and side windows may be cleaned with a non-abrasive cleaner such as Motorcraft Ultra-Clear Spray Glass Cleaner (ZC-23), available from your authorized dealer. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 331 • Do not allow air fresheners and hand sanitizers to spill on interior surfaces. If a spill occurs, wipe off immediately. Damage may not be covered by your warranty. 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Cleaning...
  • Page 332 WARNING: Do not use cleaning solvents, bleach or dye on the vehicle’s safety belts, as these actions may weaken the belt webbing. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 333 For routine cleaning, wipe the surface with a soft, damp cloth. For more thorough cleaning, wipe the surface with a mild soap and water solution. • Clean spills as quickly as possible. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 334 If a film appears, wipe off film with a dry, clean cloth. UNDERBODY Flush the complete underside of your vehicle frequently. Keep body and door drain holes free from packed dirt. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 335 Cleaning FORD AND LINCOLN MERCURY CAR CARE PRODUCTS Your Ford or Lincoln Mercury authorized dealer has many quality products available to clean your vehicle and protect its finishes. These quality products have been specifically engineered to fulfill your automotive needs; they are custom designed to complement the style and appearance of your vehicle.
  • Page 336: Maintenance And Specifications

    WARNING: To reduce the risk of vehicle damage and/or personal burn injuries, do not start your engine with the air cleaner removed and do not remove it while the engine is running. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 337 2. Go to the front of the vehicle and release the auxiliary latch that is located under the front center of the hood. 3. Lift the hood. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 338: Engine Compartment

    3. Brake fluid reservoir 4. Battery 5. Power distribution box 6. Air filter assembly 7. Automatic transmission fluid dipstick 8. Engine oil dipstick 9. Engine oil filler cap 10. Windshield washer fluid reservoir 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 339 3. Battery 4. Power distribution box 5. Air filter assembly 6. Automatic transmission fluid dipstick (out of view) 7. Engine oil dipstick 8. Engine oil filler cap 9. Windshield washer fluid reservoir 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 340 In very cold weather, do not fill the reservoir completely. Only use a washer fluid that meets Ford specifications. Do not use any special washer fluid such as windshield water repellent type fluid or bug wash. They may cause squeaking, chatter noise, streaking and smearing.
  • Page 341 Hold it there until the next step. 2. Grab the primary structure of the blade with the other hand close to the arm/blade joint. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 342: Engine Oil

    4. Open the hood. Protect yourself from engine heat. 5. Locate and carefully remove the engine oil level dipstick. 6. Wipe the dipstick clean. Insert the dipstick fully, then remove it again. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 343 5. Fully install the engine oil filler cap by turning the filler cap clockwise until it stops. To avoid possible oil loss, DO NOT operate the vehicle with the engine oil level dipstick and/or the engine oil filler cap removed. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 344 Approval Committee (ILSAC), comprised of U.S. and Japanese automobile manufacturers. To protect your engine and engine’s warranty, use Motorcraft SAE 5W-20 or an equivalent SAE 5W-20 oil meeting Ford specification WSS-M2C930-A. SAE 5W-20 oil provides optimum fuel economy and durability performance meeting all requirements for your vehicle’s engine.
  • Page 345 Approval Committee (ILSAC), comprised of U.S. and Japanese automobile manufacturers. To protect your engine and engine’s warranty, use Motorcraft SAE 5W-30 or an equivalent SAE 5W-30 oil meeting Ford specification WSS-M2C929-A. Refer to Maintenance product specifications and capacities later in this section for more information.
  • Page 346: Battery

    Lift the battery with a battery carrier or with your hands on opposite corners. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 347 If the battery has been disconnected or a new battery has been installed, the clock and radio settings must be reset once the battery is reconnected. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 348: Engine Coolant

    50/50 mixture of coolant and water provides the following: • Freeze protection down to -34°F (-36°C). • Boiling protection up to 265°F (129°C). • Protection against rust and other forms of corrosion. • Proper function of calibrated gauges. 2011 Flex (471) Owners Guide, 1st Printing USA (fus) RECYCLE...
  • Page 349 Also, you can be burned if you spill coolant on hot engine parts. WARNING: Do not put engine coolant in the windshield washer fluid container. If sprayed on the windshield, engine coolant could make it difficult to see through the windshield. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 350 2. When the engine is cool, wrap a thick cloth around the coolant pressure relief cap on the coolant reservoir (a translucent plastic bottle). Slowly turn cap counterclockwise (left) until pressure begins to release. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 351 Recycled engine coolant Ford Motor Company does NOT recommend the use of recycled engine coolant since a Ford-approved recycling process is not yet available. Used engine coolant should be disposed of in an appropriate manner.
  • Page 352 At this time, you may notice your engine coolant temperature gauge needle move toward the H and the POWER REDUCED TO LOWER TEMP message may appear on the message center. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 353 5. If the coolant is low, add coolant, restart the engine and take your vehicle to an authorized dealer. See Adding engine coolant in this chapter for more information. Refer to fail-safe cooling for additional information. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 354 2. Arrange for the vehicle to be taken to a service facility. 3. If this is not possible, wait a short period for the engine to cool. 4. Check the coolant level and replenish if low. 2011 Flex (471) Owners Guide, 1st Printing USA (fus) will illuminate.
  • Page 355: Fuel Information

    WARNING: Automotive fuels can cause serious injury or death if misused or mishandled. WARNING: Gasoline may contain benzene, which is a cancer-causing agent. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 356 Care should be taken to avoid inhaling excess fumes. WARNING: The flow of fuel through a fuel pump nozzle can produce static electricity, which can cause a fire if fuel is pumped into an ungrounded fuel container. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 357 2. Open the fuel filler door. 3. Slowly insert the fuel filler nozzle fully into the fuel system, and leave the nozzle fully inserted until you are done pumping. Pump fuel as normal. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 358 (Easy Fuel™ “no cap” fuel system), do not refuel until the sound stops. Otherwise, fuel may spray out, which could cause serious personal injury. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 359 If the problems persist, see your authorized dealer. Do not add aftermarket fuel additive products to your fuel tank. It should not be necessary to add any aftermarket products to your fuel 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 360 Ask your fuel supplier about gasolines that meet the World-Wide Fuel Charter. Cleaner air Ford endorses the use of reformulated “cleaner-burning” gasolines to improve air quality, per the recommendations in the Choosing the right fuel section. Running out of fuel Avoid running out of fuel because this situation may have an adverse effect on powertrain components.
  • Page 361 Do not use aftermarket funnels; they will not work with the Easy Fuel™ system and can damage it. The included funnel has been specially designed to work safely with your vehicle. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 362 Your results will be most accurate if your filling method is consistent. Calculating fuel economy 1. Fill the fuel tank completely and record the initial odometer reading (in miles or kilometers). 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 363 • You may want to turn off the speed control in hilly terrain if unnecessary shifting between the top gears occurs. Unnecessary shifting of this type could result in reduced fuel economy. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 364 • Transmissions give their best fuel economy when operated in the top cruise gear and with steady pressure on the gas pedal. • Close windows for high speed driving. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 365 If other than Ford, Motorcraft or Ford-authorized parts are used for maintenance replacements or for service of components affecting emission control, such non-Ford parts should be equivalent to genuine Ford Motor Company parts in performance and durability.
  • Page 366 2011 Flex (471) Owners Guide, 1st Printing USA (fus) indicator remains on, have your vehicle...
  • Page 367 If the vehicle is still not ready for I/M testing, the above driving cycle will have to be repeated. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 368 If the fluid levels are outside of the normal operating range, the performance of the system could be compromised; seek service from your authorized dealer immediately. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 369 EcoBoost™ engine, move the air filter assembly aside to access the transmission dipstick). WARNING: Use gloves when moving the air filter assembly; components will be hot. For vehicles equipped with the EcoBoost™ engine, do the following: A. Shut the engine off. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 370 (4). G. Without disconnecting the sensor (4), pull the air filter assembly up to disconnect the air filter assembly from the seated grommets located underneath the air filter assembly. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 371 The transmission fluid should be checked at normal operating temperature 180°F-200°F (82°C-93°C) on a level surface. The normal operating temperature can be reached after approximately 20 miles (30 km) of driving. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 372 Do not use supplemental transmission fluid additives, treatments or cleaning agents. The use of these materials may affect transmission operation and result in damage to internal transmission components. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 373: Air Filter(S)

    For Ecoboost™ equipped vehicles, when servicing the air cleaner, it is important that no foreign material enter the air induction system. The engine and turbocharger are susceptible to damage from even small particles. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 374 5. Install a new air filter element. Be careful not to crimp the filter element edges between the air filter housing and cover. This could cause filter damage and allow unfiltered air to enter the engine if not properly seated. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 375 See the Cleaning chapter for more information. • Lubricate all hood, door and trunk lid hinges, and latches with a light grade oil. See the Cleaning chapter for more information. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 376 Note: During extended periods of vehicle storage (30 days or more), fuel may deteriorate due to oxidation. Add Motorcraft Gas Stabilizer or equivalent meeting Ford material specification ESE-M99C112-A to the vehicle fuel system whenever actual or expected storage periods exceed 30 days.
  • Page 377: Part Numbers

    Replace the spark plugs with ones that meet Ford material and design specifications for your vehicle, such as Motorcraft or equivalent replacement parts. The customer warranty may be void for any damage to the engine if such spark plugs are not used.
  • Page 378: Maintenance Product Specifications And Capacities

    Maintenance and Specifications 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 379 Maintenance and Specifications 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 380 Maintenance and Specifications 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 381: Engine Data

    1. Short drivebelt is on first pulley groove closest to engine (not applicable to vehicles with electric power assisted steering). 2. Long drivebelt is on second pulley groove farthest from engine. 2011 Flex (471) Owners Guide, 1st Printing USA (fus) 3.5L V6 EcoBoost™...
  • Page 382 Safety Compliance Certification Label may be located. The Safety Compliance Certification Label is located on the structure (B-Pillar) by the trailing edge of the driver’s door or the edge of the driver’s door. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 383 Weight Rating (GVWR) / Restraint Devices and their location 3. Make, vehicle line, series, body type 4. Engine type 5. Check digit 6. Model year 7. Assembly plant 8. Production sequence number 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 384 You can find a transmission code on the Safety Compliance Certification Label. The following table tells you which transmission each code represents. Description 6F50 6–Speed Automatic Transmission 6F55 6–Speed Automatic Transmission (with EcoBoost) 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Code...
  • Page 385: Accessories

    FORD CUSTOM ACCESSORIES FOR YOUR VEHICLE A wide selection of Ford Custom Accessories are available for your vehicle through your local Ford or Ford of Canada dealer. These quality accessories have been specifically engineered to fulfill your automotive needs; they are custom designed to complement the style and aerodynamic appearance of your vehicle.
  • Page 386 Ford Motor Company engineering requirements. Contact your Ford dealer for details regarding the manufacturer’s limited warranty and/or a copy of the FLA product limited warranty offered by the accessory manufacturer.
  • Page 387: Ford Extended Service Plan

    FORD ESP EXTENDED SERVICE PLANS (U.S. ONLY) More than 30 million Ford, Lincoln, and Mercury owners have discovered the powerful protection of Ford ESP. It is the only extended service plan backed by Ford Motor Company, and provides “peace of mind”...
  • Page 388 Ford ESP Can Quickly Pay for Itself One service bill – the cost of parts and labor – can easily exceed the price of your Ford ESP Service Contract. With Ford ESP, you minimize your risk for unexpected repair bills and rising repair costs.
  • Page 389 Ford Extended Service Plan 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 390 Motor Company dealers. For more information, visit your local Ford of Canada dealer or www.ford.ca to find the Ford Extended Service Plan that is right for you. NOTE: Repairs performed outside of Canada and the United States are not eligible for Ford ESP coverage. This information is subject to change.
  • Page 391: Scheduled Maintenance Guide

    Your Ford or Lincoln Mercury dealer has factory-trained technicians who can perform the required maintenance using genuine Ford parts. They are committed to meeting your service needs and to assuring your continuing satisfaction.
  • Page 392 Ford or Lincoln Mercury dealership. Your vehicle’s oils and fluids should be changed at the specified intervals or in conjunction with a repair.
  • Page 393 Scheduled Maintenance Guide Get the most from your service and maintenance visits There are a lot of reasons why visiting your Ford or Lincoln Mercury dealership for all your service needs is a great way to help keep your vehicle running great.
  • Page 394 In order to keep your vehicle running right, it is important to have the systems on your vehicle checked regularly. This can help identify potential issues and prevent major problems. Ford Motor Company recommends the following multi-point inspection be performed at every scheduled maintenance interval to help ensure your vehicle keeps running great.
  • Page 395 Inspect accessory drive belt(s). ❑ Inspect clutch operation, if equipped. Be sure to ask your Ford or Lincoln Mercury dealership service advisor or technician about the multi-point vehicle inspection. It’s a comprehensive way to perform a thorough inspection of your vehicle. It’s your checklist that gives you immediate feedback on the overall condition of your vehicle.
  • Page 396 Scheduled Maintenance Guide 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 397: Normal Scheduled Maintenance And Log

    Instrument Cluster chapter. If your message center is prematurely reset or becomes inoperative, you should perform the oil change interval at six months or 5,000 miles (8,000 km) from your last oil change. 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 398 Scheduled Maintenance Guide 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 399 Scheduled Maintenance Guide 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 400 Initial replacement at 100,000 miles (160,000 km) or 72 months; every 50,000 miles (80,000 km) or 36 months thereafter Perform a follow-up inspection at 120,000 miles (192,000 km) 2011 Flex (471) Owners Guide, 1st Printing USA (fus)
  • Page 401 RO#: OURS ILEAGE EALER ALIDATION P&A C RO#: OURS ILEAGE EALER ALIDATION P&A C RO#: OURS ILEAGE 2011 Flex (471) Owners Guide, 1st Printing USA (fus) EALER ALIDATION P&A C RO#: OURS ILEAGE EALER ALIDATION P&A C RO#: OURS ILEAGE...
  • Page 402 RO#: OURS ILEAGE EALER ALIDATION P&A C RO#: OURS ILEAGE EALER ALIDATION P&A C RO#: OURS ILEAGE 2011 Flex (471) Owners Guide, 1st Printing USA (fus) EALER ALIDATION P&A C RO#: OURS ILEAGE EALER ALIDATION P&A C RO#: OURS ILEAGE...
  • Page 403 RO#: OURS ILEAGE EALER ALIDATION P&A C RO#: OURS ILEAGE EALER ALIDATION P&A C RO#: OURS ILEAGE 2011 Flex (471) Owners Guide, 1st Printing USA (fus) EALER ALIDATION P&A C RO#: OURS ILEAGE EALER ALIDATION P&A C RO#: OURS ILEAGE...
  • Page 404 Scheduled Maintenance Guide SPECIAL OPERATING CONDITIONS If you operate your Ford/Lincoln/Mercury vehicle primarily in one of the more demanding Special Operating Conditions listed below, you will need to have some items maintained more frequently. If you only occasionally operate your vehicle under these conditions, it is not necessary to perform the additional maintenance.
  • Page 405 30,000 miles (48,000 km); perform the engine air filter replacement. (i.e., Intelligent Oil Life Monitor™ was reset at 25,000 miles [40,000 km].) 2011 Flex (471) Owners Guide, 1st Printing USA (fus) message center and perform services as listed in the Normal Scheduled Maintenance chart (except Fiesta).
  • Page 406 Instrument Cluster chapter. Exclusive use of E85 (Flex Fuel Vehicles only) Every oil change interval – If ran exclusively on E85, fill the fuel tank full with 2011 Flex (471) Owners Guide, 1st Printing USA (fus) –...
  • Page 407 RO#: OURS ILEAGE EALER ALIDATION P&A C RO#: OURS ILEAGE EALER ALIDATION P&A C RO#: OURS ILEAGE 2011 Flex (471) Owners Guide, 1st Printing USA (fus) EALER ALIDATION P&A C RO#: OURS ILEAGE EALER ALIDATION P&A C RO#: OURS ILEAGE...
  • Page 408 RO#: OURS ILEAGE EALER ALIDATION P&A C RO#: OURS ILEAGE EALER ALIDATION P&A C RO#: OURS ILEAGE 2011 Flex (471) Owners Guide, 1st Printing USA (fus) EALER ALIDATION P&A C RO#: OURS ILEAGE EALER ALIDATION P&A C RO#: OURS ILEAGE...
  • Page 409 3,000 miles (4,800 km) or three months, whichever occurs first. The 3,000 mile (4,800 km) lubricant change interval may be waived if the axle was filled with 75W140 synthetic gear lubricant meeting Ford specification WSL-M2C192-A, part number F1TZ-19580-B or equivalent. Add friction modifier XL-3 (EST-M2C118-A) or equivalent for complete refill of Traction- Lok rear axles (refer to Maintenance product and specifications in the Maintenance and Specifications chapter for details).
  • Page 410 ❑ 6 years or 100,000 miles (160,000 km) - change coolant (whichever comes first). ❑ After initial change - change coolant every 3 years or 50,000 miles (80,000 km). 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Engine coolant...
  • Page 411: Engine Coolant Change Log

    RO#: OURS ILEAGE EALER ALIDATION P&A C RO#: OURS ILEAGE EALER ALIDATION P&A C RO#: OURS ILEAGE 2011 Flex (471) Owners Guide, 1st Printing USA (fus) EALER ALIDATION P&A C RO#: OURS ILEAGE EALER ALIDATION P&A C RO#: OURS ILEAGE...
  • Page 412: Index

    ...140 disarming a triggered system ...142 Audio system (see Radio) ...28 Automatic transaxle fluid, refill capacities ...378 fluid, specification ...378 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Automatic transmission driving an automatic overdrive ...267, 269 fluid, adding ...369 fluid, checking ...369...
  • Page 413 ...348 refill capacities ...351, 378 specifications ...378 Cooler ...97 Cruise control (see Speed control) ...104 Customer Assistance ...288 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Index Ford Extended Service Plan ...387, 390 Getting assistance outside the U.S.
  • Page 414 ...359 detergent in fuel ...360 filler funnel ...360 filling your vehicle with fuel ...355, 357, 362 2011 Flex (471) Owners Guide, 1st Printing USA (fus) filter, specifications ...355, 377 fuel pump shut-off ...289 improving fuel economy ...362 octane rating ...359, 381...
  • Page 415 ...82 headlamps ...81 headlamps, flash to pass ...83 instrument panel, dimming ...83 interior lamps ...85, 88 replacing bulbs ...88 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Index LATCH anchors ...203 Liftgate ...112–113, 131 Lights, warning and indicator ...12 anti-lock brakes (ABS) ...256...
  • Page 416 ...47 Rear-view camera system ...274 Recommendations for attaching safety restraints for children ...197 Refrigerator ...97 Relays ...290 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Remote entry system ...129–130 illuminated entry ...134 locking/unlocking doors ...130–131 opening the trunk ...131 panic alarm ...131...
  • Page 417 Starting your vehicle ...250–252 jump starting ...315 Steering wheel controls ...106 tilting ...92 Stereo 6-CD in dash ...28 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Index CD-MP3 ...28 SYNC ...67 Temporary mobility kit ...305 Third-row power fold seat ...163 Tilt steering wheel ...92...
  • Page 418 Universal garage door opener ..108 USB port ...39 Vehicle Identification Number (VIN) ...383 Vehicle loading ...237 Ventilating your vehicle ...253 2011 Flex (471) Owners Guide, 1st Printing USA (fus) Warning lights (see Lights) ...12 Washer fluid ...340 Water, Driving through ...287 Windows power ...100...

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