AMX PTM-D15 Platinum Series Instruction Manual
AMX PTM-D15 Platinum Series Instruction Manual

AMX PTM-D15 Platinum Series Instruction Manual

Platinum series 15" multimedia touch panel
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instruction manual
PTM-D15
Platinum Series
15" Multimedia Touch Panel
Tou c h Pa n els an d A cc e ss o r ie s

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Summary of Contents for AMX PTM-D15 Platinum Series

  • Page 1 instruction manual PTM-D15 Platinum Series 15" Multimedia Touch Panel Tou c h Pa n els an d A cc e ss o r ie s...
  • Page 2 This warranty extends only to products purchased directly from AMX Corporation or an Authorized AMX Dealer. AMX Corporation is not liable for any damages caused by its products or for the failure of its products to perform. This includes any lost profits, lost savings, incidental damages, or consequential damages. AMX Corporation is not liable for any claim made by a third party or by an AMX Dealer for a third party.
  • Page 3: Table Of Contents

    Table of Contents Table of Contents Safety Instructions ....................a FCC Compliance ....................... b Platinum Touch Panel ....................1 Platinum Package Components ..................1 Specifications ........................2 PTM-D15 Rear Components..................... 5 PTM-D15 Sample Configuration ..................6 Installation and Wiring .....................7 Setting up the Panel ......................7 Table Top Installation (PTM-D15) ..................
  • Page 4 Table of Contents Auto Tuning the Panel..................... 26 Selecting the Language of the OSD................26 Adjusting Audio Volume ....................26 Adjusting Screen Brightness and Contrast ..............27 Adjusting Display Performance (Clock and Phase) ............27 Adjusting Horizontal and Vertical Screen Position ............28 Selecting the Picture Color Temperature ................
  • Page 5: Safety Instructions

    Safety Instructions Safety Instructions 1. Installation: Do not cover or block the ventilation holes in the case. Do not install the monitor near heat sources such as radiators/air ducts, or in a place subject to direct sunlight, excessive dust, mechanical vibration or shock. 2.
  • Page 6: Fcc Compliance

    Safety Instructions Do not insert sharp objects or spill liquid into the monitor through ventilation holes. This may cause accidental fire, electric shock, or failure. Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltages or other risks. 4.
  • Page 7: Platinum Touch Panel

    Platinum Touch Panel Platinum Touch Panel The 15" Platinum Table Top Panel (PTM-D15) comes ready-to-install and ready-to-use. The PTM-D15 provides an impressive blend of vivid color graphics, sharp icons and seamless video. The touch input works via a serial device, such as a serial mouse or touch monitor. This system can be expanded by purchasing an optional AXB-TPI/3 with additional TPI/3 modules such as the TP3-VGA (Graphics), TP3-RGB (RGB input), and TP3-VID (video) cards.
  • Page 8: Specifications

    Platinum Touch Panel 8-pin Mini Din to 9-pin DB9 Touch Panel Signal Cable Provides a touchscreen signal from the PTM-D15 touch panel 8-pin mini-DIN DB-9 (on COM1/2) to the panel interface. (on rear of panel) Touch Screen Support Bracket and screws Provides upright support for the PTM-D15 touch panel when placed on a flat level surface.
  • Page 9 Platinum Touch Panel Specifications (Cont.) Ratings • Safety - UL, CUL, EPA, CB, TUV/BUART, Nordic • EMI - FCC-B, CE • VESA - DCC1/2B, DPMS Enclosure High-impact plastic with gray matte finish Weight: PTM-D15 panel 5.5 kg (12.10 lbs.) Input Signal: Horizontal Frequency 31 kHz - 60 kHz Vertical Frequency...
  • Page 10 Platinum Touch Panel Specifications (Cont.) User Presets: • 640 x 350 31.5 KHz 70 Hz IBM VGA • 640 x 480 31.5 KHz 60 Hz IBM VGA • 640 x 480 35.0 KHz 67 Hz Macintosh • 640 x 480 37.9 KHz 72 Hz VGA/72...
  • Page 11: Ptm-D15 Rear Components

    Platinum Touch Panel PTM-D15 Rear Components FIG. 1 shows the rear components of the PTM-D15 15" Platinum Touch Panel. On-Screen Display menu buttons USB Upstream port DC Power connector Touch Screen input cable VGA In connector (8-pin Mini DIN) (DB-15) Line In Line Out USB Upstream...
  • Page 12: Ptm-D15 Sample Configuration

    PTM-D15 Platinum Touch Panel External Power (Adapter and Cord) DB-9 to 8-pin mini-DIN 15-pin VGA cable AMX AXB-TPI/3 (front view) AMX AXB-TPI/3 (rear view) 2-pin captive-wire (showing optional input cards) DB-9 connecting Program Port from AXlink 4-pin TPI/3 to COM1/2...
  • Page 13: Installation And Wiring

    Installation and Wiring Installation and Wiring This section covers the steps necessary to setup the individual Platinum components and connect them together. The three areas of focus are the main component setup, installation, wiring, and connection. Setting up the Panel The setup of the Platinum Touch Panel involves unpacking the unit, attaching the particular type of panel support, and connecting the appropriate cables.
  • Page 14 Installation and Wiring Table Top Support Bracket Screw Holes Fixing Grooves (2 rows) FIG. 5 Fixing grooves on rear of the panel 4. Verify that the folds/latches at the bottom of the bracket are securely located within the fixing grooves. 5.
  • Page 15: Connecting The Cables On A Ptm-D15 Panel

    Installation and Wiring Connecting the cables on a PTM-D15 panel 1. Connect the VGA Input, Touch Screen Signal, and Power cables to the PTM-D15 touch panel as shown in FIG. 7. VGA Input cable - connects from panel Touch Screen cable - to Monitor Out port connects from panel to on TPI/3...
  • Page 16: Connecting To Optional Components

    Installation and Wiring VGA IN DB-15 Connector Pinouts Signal Function Red signals Green Green signals Blue Blue signals Not used Signal Ground RAGND Red analog ground GAGND Green analog ground BAGND Blue analog ground Not used SAGND Synchronization analog ground Not used Not used HSYNC...
  • Page 17 Installation and Wiring 4. Connect a standard RS-232 cable to the Program Port on the front of the TPI/3 Touch Panel Interface to the COM1 or COM2 ports on the back of your computer. 5. Verify that the PTM-D15 display is switched Off. 6.
  • Page 18 Installation and Wiring PTM-D15 15" Platinum Touch Panel...
  • Page 19: Configuration And Setup

    Configuration and Setup Configuration and Setup This section covers the steps needed to configure the PTM-D15 panel communication features for communication to a sample TPI/3 Interface using either Axcess or NetLinx. PTM-D15 Startup and Setup Procedures Now that the Platinum Touch Panel is powered and connected to the AXB-TPI/3 Touch Panel Interface, all that’s left to do is to get the display settings adjusted and prepare it for displaying the incoming signals from the TPI/3.
  • Page 20: Setting Up Serial Communication From Pc To The Tpi/3

    4. Verify the connection of the Touch Screen Signal cable from the touch monitor to the Mouse Port on the rear of the TPI/3. 5. Launch the AxcessX program from the Start > Programs > AMX Control Disc > AXCESS > AMX DOS Tools folder. HyperTerminal or other Terminal Emulators can be used. The following instructions are for use with the Terminal Emulator in Axcess.
  • Page 21: Using Hyperterminal For Serial Communication

    Configuration and Setup COM Port Parameter Settings Parameter Setting Bits per second 38,400 Data bits 8 bits Parity No parity Stop bits Flow control None 9. Press F10 to save the changes and exit the Configure page. 10. Select Terminal Emulator from the Communications menu to enter the Communications Terminal window.
  • Page 22: Setting Up The Ptm-D15 Touch Device

    Configuration and Setup 5. In the COM Properties dialog box, select the default Bits per Second rate of 38400 and turn Flow Control to None. 6. Type (will not appear) and press ENTER. Although there are no characters ECHO ON displayed, the window is now active and ready to receive commands.
  • Page 23: Setting The Output Resolution

    Configuration and Setup Supported Touch Devices Touch Device No touch device Microsoft serial mouse 2nd Microsoft Serial Mouse ® (MX-MM Mobile Mouse ® Dynapro touch monitor ® MicroTouch touch monitor ® Elo IntelliTouch and PTM-D15 touch monitors ® Elo AccuTouch touch monitor ®...
  • Page 24: Calibrating The Monitor

    Configuration and Setup Calibrating the Monitor Once the monitor is resized, calibrate it to use the touch drivers. 1. In terminal emulator mode, there are 3 commands used for calibration: Calibrate sets the monitor to begin the calibration test mode. Get Cal provides you with the current calibration values.
  • Page 25: Using Axcessx For Axlink Communication

    Configuration and Setup Using AXCESSX for AXlink communication 1. Verify the connection of one end of a AXlink cable on the rear of the TPI/3 to the respective connector location on the Axcess Central Controller. 2. Verify that the AXB-TPI/3 is receiving power through either an external power source or the AXlink cable connection from the Controller.
  • Page 26: Setting Up Netlinx Communication From Pc To The Tpi/3

    Configuration and Setup 5. Use the following command to set the mouse driver: Send_Command, <TPI/3 device number>,"’@MOU <# for touch driver>’" Example: Send_Command 130,"’@MOU 12’" This command allows you to set the mouse driver number (#12 for PTM-D15) on the TPI/3 device using a specific Device ID number (#130).
  • Page 27 4. Verify the connection of the Touch Screen Signal cable from the touch monitor to the Mouse Port on the rear of the TPI/3. 5. Launch the NetLinx Studio program from the Start > Programs > AMX Control Disc > NetLinx > NetLinx Studio folder.
  • Page 28: Using Netlinx Studio For Communication Via An Com Port

    Master instruction manual for more detailed setup and configuration information. In this section, an NXC-ME260 will be used for example purposes. 2. Launch the NetLinx Studio program from the Start > Programs > AMX Control Disc > NetLinx > NetLinx Studio folder.
  • Page 29 Configuration and Setup Send_Command, <TPI/3 device number>,"’calibrate’" Example: Send_Command 130,"’calibrate’" Sets up the panel to begin the calibration process. Touch the cross-hairs that appear on the panel to complete the calibration process. PRGM EX. 15 14. Once in the calibration mode, press the middle of the on-panel cross-hairs as they appear. After the last cross-hair has been depressed and the coordinates points have been set, a dialog displays the panel coordinate values.
  • Page 30 Configuration and Setup PTM-D15 15" Platinum Touch Panel...
  • Page 31: On Screen Display (Osd) Features

    On Screen Display (OSD) Features On Screen Display (OSD) Features The following sections describe how to adjust display features on the PTM-D15 after the panel is powered up and connected to the TPI/3 or to another source such as DVD or VCR player. Press the Menu button ( ) to activate the OSD menu.
  • Page 32: Exiting The Osd

    On Screen Display (OSD) Features Exiting the OSD When you are ready to quit the On Screen Display (OSD), press the UP or DOWN buttons to select Save and Exit ( ) , then press the INCREASE or DECREASE button to save your changes and exit the OSD.
  • Page 33: Adjusting Screen Brightness And Contrast

    On Screen Display (OSD) Features Volume can also be adjusted by pressing the UP and DOWN buttons when outside the OSD menu. FIG. 13 Adjusting Volume Level 3. Exit the OSD by using the Save/Exit Icon ( Adjusting Screen Brightness and Contrast 1.
  • Page 34: Adjusting Horizontal And Vertical Screen Position

    On Screen Display (OSD) Features FIG. 16 Adjusting the Phase setting Adjusting Horizontal and Vertical Screen Position Horizontal (H Position) and vertical (V Position) settings allow you to adjust the position of the picture. You can press the ( ) icon to optimize both the settings automatically. To customize the settings, follow the steps below.
  • Page 35: Adjusting Display Color (Red, Green, Blue)

    On Screen Display (OSD) Features FIG. 19 Selecting the Picture Color Temperature 4. Exit the OSD by using the Save/Exit Icon ( Adjusting Display Color (Red, Green, Blue) The Red, Green, and Blue color settings allow you to fine tune the picture color. 1.
  • Page 36: Adjusting The Picture Sharpness

    On Screen Display (OSD) Features 4. Press the UP button to highlight the OSD Timer icon ( ), then press INCREASE or DECREASE to highlight your choice of 10, 15, 20, 25, or 30 seconds. This is the amount of time that OSD menu remains on-screen after its last use.
  • Page 37: Automatic Contrast Adjustment (Auto Contrast)

    On Screen Display (OSD) Features Automatic Contrast Adjustment (Auto Contrast) It is recommended that the automatic contrast process be run every time the monitor resolution or refresh rate is changed. 1. Press the Menu button ( ) to activate the OSD menu. 2.
  • Page 38: Returning (Recall) To Factory Default Settings

    On Screen Display (OSD) Features Returning (RECALL) to Factory Default Settings Use the Recall feature to return all display feature to the factory default settings. 1. Press the Menu button ( ) to activate the OSD menu. 2. Press the DOWN button to highlight the Next Page icon ( ), then press the DECREASE button.
  • Page 39: Troubleshooting

    Troubleshooting Troubleshooting Display Troubleshooting Match the symptom below that best describes your problem. Troubleshooting CAN’T DISPLAY THIS INPUT SIGNAL The input signal is not acceptable by the monitor. • Verify the video resolution and frequency range (must be within the range specified for the monitor). •...
  • Page 40: Warning Messages And Their Meanings

    Troubleshooting Troubleshooting (Cont.) THE USB HUB DOES NOT WORK • Verify the USB cable is properly connected to both the USB port on the video source and on the monitor base. • Verify the USB drivers for the video source are properly loaded and configured.
  • Page 41 Troubleshooting PTM-D15 15" Platinum Touch Panel...
  • Page 42 DALLAS, TEXAS • LOS ANGELES, CALIFORNIA • MEXICO CITY, MEXICO • ONTARIO, CANADA • PHILADELPHIA, PENNSYLVANIA • SHANGHAI, CHINA • SINGAPORE • TAMPA, FLORIDA • WESTERLO, BELGIUM • YORK, ENGLAND 3000 RESEARCH DRIVE, RICHARDSON, TX 75082 USA • 800.222.0193 • 469.624.8000 • 469-624-7153 fax • 800.932.6993 technical support • www.amx.com...

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