AMX Touch Panels and Accessories VTM-D15/A Instruction Manual
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AMX Touch Panels and Accessories VTM-D15/A Instruction Manual

15" multimedia touch panel systems
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instruction manual
VTM-D15/A
15" MultiMedia Touch Panel Systems
Tou c h Pa n els an d A cc e ss o r ie s

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Summary of Contents for AMX Touch Panels and Accessories VTM-D15/A

  • Page 1 instruction manual VTM-D15/A 15" MultiMedia Touch Panel Systems Tou c h Pa n els an d A cc e ss o r ie s...
  • Page 2 This warranty extends only to products purchased directly from AMX Corporation or an Authorized AMX Dealer. AMX Corporation is not liable for any damages caused by its products or for the failure of its products to perform. This includes any lost profits, lost savings, incidental damages, or consequential damages. AMX Corporation is not liable for any claim made by a third party or by an AMX Dealer for a third party.

  • Page 3: Table Of Contents

    Table of Contents MultiMedia Touch Panel ...1 MultiMedia System Components... 1 VTM-D15/A and VTM-D15/AB Specifications ... 3 VTM-D15/A and VTM-D15/AB Rear Components ... 5 AXB-TPI/3 Specifications ... 6 AXB-TPI/3 Components ... 9 VTM-D15/A Sample Configuration ... 10 Installation and Wiring ...11 Setting up the AXB-TPI/3 ...
  • Page 4 Table of Contents Setting Up AXlink Communication from Master to the TPI/3 ... 28 Setting Up AXlink procedures ... 28 Using AXCESSX for AXlink communication ... 29 Using HyperTerminal for AXlink communication... 29 Setting up the VTM-D15/A touch device through AXlink... 29 Setting Up NetLinx Communication from PC to the TPI/3 ...

  • Page 5: Multimedia Touch Panel

    MultiMedia Touch Panel The MultiMedia Touch Panel System (VTM-D15/A) comes ready-to-install and ready-to-use, the MultiMedia system comes in different types of configurations: • VTM-D15/A • VTM-D15/AB • VTM-D15/AS • VTM-D15/ASB The VTM-D15/A provides an impressive blend of vivid color graphics, sharp icons and seamless video.
  • Page 6 MultiMedia Touch Panel Power Adapter Connects to the Power Cord in order to supply power to the VTM-D15/A touch panel. Power Cord Connects to the Power Adapter in order to supply power to the VTM-D15/A touch panel. 15-pin DB15 VGA Signal Cable Provides a video signal from the video source to the rear of the VTM-D15/A touch panel.

  • Page 7: Vtm-D15/A And Vtm-D15/Ab Specifications

    Provides the computer monitor drivers. PSN6.5 Power Supply (optional) The PSN6.5 NetLinx Power Supply distributes switched-mode 12 VDC power @ 6.5 A to up to three AMX devices. The PSN6.5 supplies power to the AXB-TPI/3 Touch Panel Interface 3. Central Controller to AXlink Connection Cable...
  • Page 8 MultiMedia Touch Panel Specifications (Cont.) Input Signal: Horizontal Frequency Vertical Frequency Maximum Pixel Clock Front Panel Features: Power Switch LED Indicator AUTO Button UP Button DOWN Button Increase Button Decrease Button Rear Panel Connectors: VGA Analog Input TouchScreen Signal Cable Fold Switch Tilt Angle User Presets:...

  • Page 9: Vtm-D15/A And Vtm-D15/Ab Rear Components

    Specifications (Cont.) Optional Accessory Weight: VTM-D15/A panel VTM-WMB VTM-D15/A and VTM-D15/AB Rear Components FIG. 1 shows the rear components of the VTM-D15/A 15" Table Top MultiMedia Panel. 12 VDC input Fold switch 100 V~ 240 V~ AC input FIG. 1 Rear component connection locations on the VTM-D15/A FIG.

  • Page 10: Axb-Tpi/3 Specifications

    MultiMedia Touch Panel AXB-TPI/3 Specifications The following table lists the specifications for the AXB-TPI/3 and its related input modules. Specifications Dimensions (HWD): Front Panel: Output Resolution LEDs AXlink LED Program Port Touch Drivers Current Consumption Memory Font Support Slots Outputs 3.47"...
  • Page 11 Specifications (Cont.) Rear Panel Components: TP3-VID (default card) TP3-RGB (optional) TP3-VGA (optional) Mouse Port Monitor Out (VGA) Monitor Out (RGB) VTM-D15/A 15" MultiMedia Touch Panel Systems Use the TP3-VID input module in any input slot to connect video sources, such as VCRs and DVDs.
  • Page 12 MultiMedia Touch Panel Specifications (Cont.) Input resolution and refresh rates per resolution (RGB and VGA only) TPI/3 Programming Included Accessories Optional Input resolution and refresh rates per resolution (RGB and VGA only) TPI/3 Programming Included Accessories Weight • 640 x 480 (VGA): 60 Hz, 72 Hz, 75 Hz, 85 Hz •...

  • Page 13: Axb-Tpi/3 Components

    AXB-TPI/3 Components FIG. 3 shows the front and rear components of the AXB-TPI/3 Touch Panel Interface 3. Front View Slot 3 (shown with optional TP3-VGA module) Rear View Mouse port (connection to TouchScreen signal cable FIG. 3 AXB-TPI/3 (front and rear views) VTM-D15/A 15"...

  • Page 14: Vtm-D15/A Sample Configuration

    VTM-D15/A Sample Configuration FIG. 4 shows a sample Table Top MultiMedia System application using a TPI/3, touch panel, computer (used to configure the TPI/3), and Central Controller. AMX AXB-TPI/3 (front view) Computer FIG. 4 Sample MultiMedia Touch Panel System Configuration Power to the VTM-D15/A touch panel is supplied through an external power supply.

  • Page 15: Installation And Wiring

    Installation and Wiring This section covers the steps necessary to setup the individual MultiMedia components and connect them together. The three areas of focus ar the main component setup, wiring, installation, and connection. Setting up the AXB-TPI/3 The AXB-TPI/3 does not come pre-installed with any input modules. The card provided with the original system package is the TP3-VID Composite/S-Video Input Module.

  • Page 16: Mounting The Tpi/3 In An Equipment Rack

    Installation and Wiring 2. Discharge the static electricity from your body by touching a grounded metal object. 3. Disconnect any other connectors from the TPI/3 input module. 4. Remove (counter-clockwise) the two black thumbscrews on the input module. 5. Slide the module out of the enclosure. 6.

  • Page 17: Table Top Installation (Vtm-D15/A And D15/As)

    FIG. 7 Removing the protective cover Table Top Installation (VTM-D15/A and D15/AS) This process involves installing the support bracket and connecting the appropriate cables to their respective locations. Installing the Table Top support bracket To avoid vibrations when you touch the display, install the Table Top support bracket. After installation of the bracket, the display tilt angle is approximately 10 degrees from vertical.
  • Page 18 Installation and Wiring Fixing Holes FIG. 9 Fixing holes on each side of pull-out flap 6. Verify that the folds/latches at the bottom of the bracket are securely located within the fixing holes. 7. Align the screws holes (on the rear of the panel) with the openings at the top of the bracket (FIG.

  • Page 19: Connecting The Cables On A Vtm-D15/A Table Top Panel

    Connecting the cables on a VTM-D15/A table top panel 1. Connect the VGA Input, Touch Screen Signal, and Power cables to the VTM-D15/A touch panel as shown in FIG. 11. 12 VDC input Power Adapter 12 VDC connector - routes power from the power cord and FIG.
  • Page 20 Installation and Wiring Screws FIG. 12 Surface Mounting Kit (VTM-WMB) contents 2. Attach and secure the monitor portion of the Wall Mount Bracket (arrow side up) to the rear of the monitor using the four provided screws. FIG. 13 Attaching the Surface Mount Bracket to the rear of the panel 3.

  • Page 21: Connecting The Cables On A Vtm-D15/Ab Surface Mount Panel

    5. The VTM-D15/AB panel should now be mounted on the surface/wall using the secured VTM-WMB bracket as shown in FIG. 15. FIG. 15 Rear of VTM-D15/AB shown with attached VTM-WMB bracket Connecting the cables on a VTM-D15/AB surface mount panel 1.

  • Page 22: Wiring The Axb-Tpi/3

    Installation and Wiring 3. Thread the cables on the back of the panel either through the wall cutout (if the cables are being routed through the wall). 4. Supporting the monitor with both hands, slide the Monitor Bracket (arrow side up) into the Surface Bracket holes and slide it down until it snaps into place.

  • Page 23: Wiring Guidelines

    3. Tighten the screws to secure the wire in the connector. Do not tighten the screws excessively; doing so may strip the threads and damage the connector. Wiring guidelines The AXB-TPI/3 requires 12 VDC power to operate properly. Each module adds 500 mA of current consumption (in addition to the baseline 630 mA for a stand-alone unit) on the TPI/3 system.

  • Page 24: Using The Vga In Db-15 (Male) High-Density Connector

    Installation and Wiring 1. Unscrew the PWR and GND wires on the terminal end of the PSN6.5 2-pin cable. 2. Pair the GND wires from the PSN6.5 and the Central Controller AXlink connectors together and insert them into the clamp position for GND on the TPI/3’s AXlink connector. 3.
  • Page 25 FIG. 19 Attaching the cables from the panel to the rear of the AXB-TPI/3 4. Connect a standard RS-232 cable to the Program Port on the front of the TPI/3 Touch Panel Interface to the COM1 or COM2 ports on the back of your computer. 5.
  • Page 26 Installation and Wiring VTM-D15/A 15" MultiMedia Touch Panel Systems...

  • Page 27: Configuration And Setup

    Configuration and Setup This section covers the steps needed to configure the VTM-D15/A and VTM-D15/AB panels’ communication features and TPI/3 programming commands. VTM-D15/A Startup and Setup Procedures Now that the MultiMedia Touch Panel is powered and connected to the AXB-TPI/3 Touch Panel Interface, all that’s left to do is to get the display settings adjusted and prepare it for displaying the incoming signals from the TPI/3.

  • Page 28: Setting Up Serial Communication From Pc To The Tpi/3

    4. Verify the connection of the Touch Screen Signal cable from the touch monitor to the Mouse Port on the rear of the TPI/3. 5. Launch the AxcessX program from the Start > Programs > AMX Control Disc > AXCESS > AMX DOS Tools folder. HyperTerminal or other Terminal Emulators can be used. The following instructions are for use with the Terminal Emulator in Axcess.

  • Page 29: Using Hyperterminal For Serial Communication

    COM Port Parameter Settings Parameter Bits per second Data bits Parity Stop bits Flow control 9. Press F10 to save the changes and exit the Configure page. 10. Select Terminal Emulator from the Communications menu to enter the Communications Terminal window. Since the ESC key is a legal character in the communications mode, use the F10 key to exit from this menu option.

  • Page 30: Setting Up The Vtm-D15/A Touch Device

    Configuration and Setup 5. In the COM Properties dialog box, select the default Bits per Second rate of 38400 and turn Flow Control to None. 6. Type ECHO ON displayed, the window is now active and ready to receive commands. 7.

  • Page 31: Setting The Output Resolution

    Supported Touch Devices Touch Device No touch device Microsoft serial mouse 2nd Microsoft Serial Mouse (MX-MM Mobile Mouse ® Dynapro touch monitor ® MicroTouch touch monitor ® Elo IntelliTouch and VTM-D15/A touch monitors ® Elo AccuTouch touch monitor ® EZ Screen touch monitor External touch driver Mouse 12...

  • Page 32: Calibrating The Monitor

    Configuration and Setup Calibrating the Monitor Once the monitor is resized, calibrate it to use the touch drivers. 1. In terminal emulator mode, there are 3 commands used for calibration: Calibrate sets the monitor to begin the calibration test mode. Get Cal provides you with the current calibration values.

  • Page 33: Using Axcessx For Axlink Communication

    Using AXCESSX for AXlink communication 1. Verify the connection of one end of a AXlink cable on the rear of the TPI/3 to the respective connector location on the Axcess Central Controller. 2. Verify that the AXB-TPI/3 is receiving power through either an external power source or the AXlink cable connection from the Controller.

  • Page 34: Setting Up Netlinx Communication From Pc To The Tpi/3

    Configuration and Setup 5. Use the following command to set the mouse driver: Send_Command, <TPI/3 device number>,"’@MOU <# for touch driver>’" Example: Send_Command 130,"’@MOU 12’" This command allows you to set the mouse driver number (#12 for VTM-D15/A) on the TPI/3 device using a specific Device ID number (#130).
  • Page 35 4. Verify the connection of the Touch Screen Signal cable from the touch monitor to the Mouse Port on the rear of the TPI/3. 5. Launch the NetLinx Studio program from the Start > Programs > AMX Control Disc > NetLinx > NetLinx Studio folder.

  • Page 36: Using Netlinx Studio For Communication Via An Com Port

    Master instruction manual for more detailed setup and configuration information. In this section, an NXC-ME260 will be used for example purposes. 2. Launch the NetLinx Studio program from the Start > Programs > AMX Control Disc > NetLinx > NetLinx Studio folder.
  • Page 37 Send_Command, <TPI/3 device number>,"’calibrate’" Example: Send_Command 130,"’calibrate’" Sets up the panel to begin the calibration process. Touch the cross-hairs that appear on the panel to complete the calibration process. PRGM EX. 15 14. Once in the calibration mode, press the middle of the on-panel cross-hairs as they appear. After the last cross-hair has been depressed and the coordinates points have been set, a dialog displays the panel coordinate values.
  • Page 38 Configuration and Setup VTM-D15/A 15" MultiMedia Touch Panel Systems...

  • Page 39: Upgrading The Tpi/3 Firmware

    RAM to flash memory, the unit will not operate at all when power returns. If you have not already installed the SoftROM program, do so by following the steps contained on the AMX Control Disc. Configuration To configure the communication setting for the SoftROM program: 1.
  • Page 40 Upgrading the TPI/3 Firmware 7. Press F10 to exit the SoftROM program. VTM-D15/A 15" MultiMedia Touch Panel Systems...

  • Page 41: On Screen Display (Osd) Features

    On Screen Display (OSD) Features The following sections describe how to adjust display features on the VTM-D15/A and VTM-D15/AB after the panels are powered up and connected to the TPI/3 or to another source such as DVD or VCR player. On Screen Display (OSD) Icons.

  • Page 42: Exiting The Osd

    On Screen Display (OSD) Features Exiting the OSD When you are ready to quit the On Screen Display (OSD), press the UP or DOWN buttons to select Save and Exit ( FIG. 22 Exiting the OSD The OSD will disappear automatically after a specified amount of time. You can also press the Exit, Auto button ( ) to exit the OSD menu.

  • Page 43: Adjusting Screen Brightness And Contrast

    Adjusting Screen Brightness and Contrast 1. Press any one of the UP, DOWN, INCREASE or DECREASE buttons. The first OSD menu appears. 2. The Brightness icon ( brightness level. 3. Press the UP or DOWN button to highlight the Contrast icon ( DECREASE to adjust the contrast level.

  • Page 44: Adjusting Horizontal And Vertical Screen Position

    On Screen Display (OSD) Features Adjusting Horizontal and Vertical Screen Position Horizontal (H Position) and vertical (V Position) settings allow you to adjust the position of the picture. Press the button to optimize both the settings automatically. To customize the settings, follow the steps below.

  • Page 45: Adjusting Display Color (Red, Green, Blue)

    FIG. 29 Selecting the Picture Color Temperature 3. Press the UP or DOWN buttons to highlight 93 (9300K color), 65 (6500K color), or 55 (5500K color), and press INCREASE or DECREASE to confirm your selection. 4. Exit the OSD. Adjusting Display Color (Red, Green, Blue) The Red, Green, and Blue Color settings allow you to fine tune the picture color.

  • Page 46: Adjusting The Picture Sharpness

    On Screen Display (OSD) Features FIG. 31 Adjusting the OSD Timer setting 5. Press the UP or DOWN button to highlight the OSD Position icon ( INCREASE or DECREASE to adjust the OSD menu position to your selection. FIG. 32 Adjusting the OSD Position setting 6.

  • Page 47: Automatic Contrast Adjustment

    Automatic Contrast Adjustment 1. Press any one of the UP, DOWN, INCREASE or DECREASE buttons. The first OSD menu appears. 2. Press the UP or DOWN button to highlight the Next Page icon ( or DECREASE. The second menu appears. 3.

  • Page 48: Returning (Recall) To Factory Default Settings

    On Screen Display (OSD) Features Returning (RECALL) to Factory Default Settings Use the Recall feature to return all display feature to the factory default settings. 1. Press any one of the UP, DOWN, INCREASE or DECREASE buttons. The first OSD menu appears.

  • Page 49: Troubleshooting

    Troubleshooting Display Troubleshooting Match the symptom below that best describes your problem. Troubleshooting No Picture/LED Power Indicator is not lit No Picture/LED Power Indicator is orange • Check that the video signal cable is properly connected. Text is not solid Screen image is not centered/some lines are missing Red, Green, Blue, or Black dots on...

  • Page 50: Warning Messages And Their Meanings

    Troubleshooting Warning Messages and their Meanings Use these messages to address panel issues. Warnings and Messages Cannot Display this Input Signal No Signal Input Main Control Menu Locked No Video Signal from VGA-In Wait for Automatic Adjustment Use 1024 x 768 for best performance Check that the video resolution and frequency range are within that specified for the display.
  • Page 51 Troubleshooting VTM-D15/A 15" MultiMedia Touch Panel Systems...
  • Page 52 DALLAS, TEXAS • LOS ANGELES, CALIFORNIA • MEXICO CITY, MEXICO • ONTARIO, CANADA • PHILADELPHIA, PENNSYLVANIA • SHANGHAI, CHINA • SINGAPORE • TAMPA, FLORIDA • WESTERLO, BELGIUM • YORK, ENGLAND 3000 RESEARCH DRIVE, RICHARDSON, TX 75082 USA • 800.222.0193 • 469.624.8000 • 469-624-7153 fax • 800.932.6993 technical support • www.amx.com...

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Vtm-d15/abVtm-d15/asVtm-d15/asb

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