Troubleshooting - ActionTec 11 Mbps Wireless Access Point User Manual

Troubleshooting

The Actiontec Wireless Access Point is a reliable device and its designed to operate
unattended. We have recognized some of the potential problems that may arise dur-
ing setup and installation, therefore; we have compiled a set of solutions to the most
common problems. These answers will help you in achieving a flawless operation of
this device.
The Configuration Utility does not find the Actiontec Wireless Access Point.
Possible Cause
Is the Actiontec Wireless Access
VI
Point powered up?
No link with the Wireless card
in your computer.
Is there a Network connection?
Client cannot make connec-
tion.
Has the proper Network cable
been used?
Browser starts but window stays empty.
Possible Cause
Your browser uses a proxy
server to connect to the
Web Interface.
20
Troubleshooting
Solution
Check the power LED to insure that the
access point is connected to an electrical
source.
Check the radio signal LED on the wireless
card for possible range problems.
Check the network LED, the Access Point
may take up to a minute to find an IP Address
it can use if Auto IP is used to assign an IP
address.
A wireless client is not (yet) connected to
the Access Point. Refer to the manual of the
wireless client on how to connect.
If the Access Point is connected to a hub, a
'normal' (not a cross-wired) cable must be used
If the Access Point is connected directly to a
computer, a cross-wired cable must be used.
Solution
Reconfigure proxy settings in your browser.
In any browser, make sure you have the
browser to enable 'Bypass Proxy server for
local address'