Call Waiting; Using The Message Button - Inter-Tel 8602 User Manual

Call Waiting

If you receive a call while you are already on another call, you will hear a "call waiting" tone
and the ring lamp will flash.
To respond to a waiting call using the menu buttons:
End your current call, place it on hold, and/or use one of the following menu buttons:
•
ANSWER: Answers the ringing call. If you did not place the current call on hold, it is
disconnected.
•
SEND TO V-MAIL: Sends the call directly to your voice mailbox without interrupting
the current call. (You will not see this option if you do not have a mailbox.)
•
IC CALL TO DND: Places your endpoint in DND mode and blocks the call without
interrupting the current call.
To respond to a waiting call using the Talk button:
Press

Using the Message Button

In today's busy world, it's almost guaranteed that you will call someone internally who is on
another call, does not answer, or is in Do-Not-Disturb (DND). But, with the Message button,
you can let the other person know you called.
When you leave a message, you can:
•
Have the called party return your call: When the internal party you called responds
to the message indication, a call is automatically placed to your IP softphone.
•
Leave a message with the called party's message center (which can be a
person or voice mail): When the internal party you called responds to the message,
a call is automatically placed to his or her message center instead of your IP
softphone.
To indicate that a message is waiting, your IP softphone's Message button will be red and
your display shows the number of waiting messages. You see the following message
buttons:
•
You do not have any messages. Press this button to access the message
menu or to leave messages.
•
You have either station or voice mail messages. Press this button to access
your messages.
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Inter-Tel Model 8602 User Guide
to put the first call on hold and answer the second call.
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