Before Returning For Repairs - Schumacher PSC-12500A Proseries Owner's Manual

PROBLEM
The CHARGED
(green) LED lights
a few minutes after
connecting to the
battery.
The indicator lights
are lit in an erratic
manner not explained
in this manual.

15. BEFORE RETURNING FOR REPAIRS

15.1 When a charging problem arises, make certain that the battery is capable of accepting
a normal charge. Use a good battery to double check all connections, AC outlet for a full
120-volts, charger clips for correct polarity and the quality of the connections from the
cables to the clips and from the clips to the battery system. The clips must be clean.
15.2 When a battery is very cold, partially charged or sulfated, it will not draw the full rated
amperes from the charger. It is both dangerous and damaging to a battery to force higher
amperage into it than it can effectively use in recharging.
15.3 When an UNKNOWN OPERATING PROBLEM arises, please read the complete manual
and call the customer service number for information. This will usually eliminate the need
for return.
or for information about troubleshooting or replacement parts,
For REPAIR OR RETURN, contact Customer Service at 1-800-621-5485.
DO NOT SHIP UNIT until you receive RETURN AUTHORIZATION
from Customer Service at Schumacher Electric Corporation.
POSSIBLE CAUSE
The battery may be fully charged
or recently charged, leaving the
battery voltage high enough to
appear to be fully charged.
The incorrect BATTERY TYPE
may have been selected.
You might have accidentally
activated a special diagnostic
mode.
If the above solutions do not eliminate the problem,
call toll-free from anywhere in the U.S.A.
7:00 am to 5:00 pm Central Time Monday thru Friday
1-800-621-5485
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REASON/SOLUTION
If the battery is in a vehicle,
turn the headlights on for a few
minutes to reduce the battery
voltage and try charging again.
Reset the charger by briefly
unplugging it or briefly
disconnecting the negative
battery clip. Be sure to reset the
charger to the proper settings.
Make sure nothing is touching
the control panel, then unplug
the charger and plug it in again.