Station Timers; Adding Names To The Translation Table - Samsung OFFICESERV 100 Series System Administration & Special Features Manual

STATION TIMERS

Each station can have five timers customized for them to accommodate station
users with individual work habits. These timers are as follows:
NO ANS FWD No Answer Forward
This is the amount of time a call will ring at a station before it forwards to the
Forward No Answer destination. The default is 15 seconds and the range is 000 to
250 seconds. Make sure that this timer is not set to a greater value than the trans-
fer recall timer or transferred calls will not forward.
DTMF DUR. DTMF Duration
This is the duration of DTMF tones sent to an analog voice mail port. The default
duration is 100 milliseconds and the range is 0100 to 9900 milliseconds.
F-DGT DELY First Digit Delay
This is the time the system will wait before sending DTMF digits to a voice mail
port. The default time is 600 milliseconds and the range is from 100 to 9900 mil-
liseconds.
OFFHK SEL. Off Hook Select
This timer controls the delay between going off hook (lifting the handset) and the
off hook select destination being called.The default duration is 10 seconds and the
range is from 000 to 250 seconds.
EFWD DELAY External Forward Delay
This is the time that a station will ring before a call forwards to the external call for-
ward destination. The default duration is 10 seconds and the range is 1 second to
250 seconds.
Open customer programming and follow the instructions below.
PROGRAM KEYS
KEYPAD - Used to set timer values.
UP & DOWN - Used to select extension number.
SPK/RLS - Save data and advance to next program.
ACTION
1. Press TRSF and then dial 502
Display shows
DISPLAY
[201] NO ANS FWD
010 SEC
30
2. Dial the station number (e.g., 205) OR
press UP or DOWN key to select the
station and press the right soft key OR
press ANS/RLS to select all stations
and press the right soft key
3. Press UP or DOWN key to select the
station timer and press the right soft key
4. Enter the new value via the dial pad,
e.g., 0300 and the system will return
to step 2
5. Press TRSF to store and exit
programming OR press SPK to store
and advance to the next program
ADDING NAMES TO THE
TRANSLATION TABLE
This program allows the system administrator or technician to associate a CID or
ANI number received from the Central Office with a name programmed in this
translation table. If there is no match between a received number and a name in
this table, [no CID name] or [no ANI name] will be displayed.
The translation table consists of 1000 entries in the OfficeServ 500 M, and
OfficeServ 7000 systems or 2000 entries in the OfficeServ 500 L system or 500
entries in the OfficeServ 100 system with each entry comprised of a ten digit tele-
phone number and a 16 digit name. See Program Station Names.
Open customer programming and follow the instructions below.
PROGRAM KEYS
UP & DOWN - Used to scroll through options.
KEYPAD - Used to enter selections.
SOFT KEYS - Move cursor left and right.
SPK - Used to store data and advance to next MMC.
HOLD - Used to clear previous entry.
31
[205] NO ANS FWD
010 SEC
OR
[ALL] NO ANS FWD
010 SEC
[205] DTMF DUR.
0100 MS→
[205] DTMF DUR.
0100 MS→0300