General Performance Issues - iRobot Roomba Customer Support Booklet

Roomba Customer Support Booklet 8

General Performance Issues

Observe Roomba the first time it cleans a room
Observe Roomba the first time it cleans a room to confirm it does not get wedged
under or stuck on top of uneven surfaces. For optimal cleaning performance,
clear your floor of objects just as you would before using a regular vacuum
cleaner. Do not leave the following items on the floor: clothing, loose papers, pull
cords for blinds or curtains, power cords, or any fragile items. In addition,
because Roomba contacts walls, furniture and other objects as it cleans, please
remove any items that may be pushed and knocked over by light contact from
Roomba.
The Particle Bin filled up really fast on a new carpet.
Roomba's efficient cleaning means that it will pick up a great deal of carpet fuzz
the first few times it is used on a new carpet. This is normal. Just empty the
Particle Bin and put Roomba back to work. While the carpet is yielding a lot of
debris, you might want to clean the room with the carpet using the "S" (small
room) Room Size Button, and repeat as necessary to clean the entire room. This
way, the Particle Bin may be emptied more often.
Roomba's Particle Bin won't open.
Make sure it is on a flat surface. The Particle Bin will not open when Roomba is
upside down or when there is something pressing on the Main Cleaning Brushes.
Roomba's Particle Bin is not big enough.
Roomba is designed for daily maintenance only, not occasional deep cleanings.
To keep the Particle Bin from filling up, please empty the Particle Bin after each
use, or more frequently if necessary.
Does the Particle Bin need to be emptied?
Yes. Debris from the Particle Bin should be emptied after each use.
I'm confused by the markings on the power switch. What do the "I" and "O"
mean?
"1" stands for "On" and "0" stands for "Off".
Roomba won't go.
Roomba will not run right out of the box. Its Battery Pack needs to be inserted
and charged overnight before Roomba will run. If this is not the cause of the
problem, check that the brushes are clean, the particle bin is empty, and the
battery is fully charged. If this doesn't solve the problem please contact Customer
Service.
Can't find the answer to your support question? Call Roomba Customer Support at 1-877-855-8593 or email us at
roomba-support@irobot.com