General Frequently-Asked Questions About Roomba, Accessories, Availability, And More - iRobot Roomba Customer Support Booklet

Roomba Customer Support Booklet 3
General Frequently-Asked Questions about
Roomba, Accessories, Availability, and more
Will Roomba clean all floor surfaces?
Roomba cleans hardwood, linoleum, tile, and low-to medium-pile carpets.
However, Roomba is not designed to clean deep-pile carpet, shag carpet, or rugs
with tassels or fringe. There are, however, a number of ways for Roomba to work
with rugs that have fringe or tassels. Simply turn the fringe under or use a Virtual
Wall Unit to direct Roomba away from tassels and it is ready to go.
Do I need to change Roomba's floor adjustment when changing floor
surfaces?
Roomba's Self-Adjusting Cleaning Head automatically traverses uneven floor
transitions up to a half-inch-tall as it cleans carpet, hardwood, linoleum, and tile.
If the transition is a ny taller than a half-inch, Roomba will not make the transition
and will turn away in another direction.
How well does Roomba clean?
On a hard floor Roomba works as well or better than a regular vacuum cleaner
and on carpet it will do a great job of routi ne cleaning. Roomba will not suck up
the dirt embedded deep down in the fibers of a carpet, but if used regularly can
clean much of the surface dirt and debris that ordinarily would eventually make
its way deeper into the carpet.
How much suction power does Roomba have?
Roomba uses a unique, two-stage cleaning system. Two counter-rotating
Cleaning Brushes sweep up larger particles, while a small, extremely efficient
vacuum sucks up the smaller particles. What's more, the Spinning Side Brush
sweeps the dirt from next to walls and corners into the path of the Main Cleaning
Head. This allows Roomba to get impressive cleaning performance using only 30
Watts, much less power than is required by full-sized vacuums.
Can Roomba handle pet hair?
Yes! Roomba has been tested in homes with dogs, even one with a 150 lb.
Newfoundland/Chow mix. However, it is especially important to clean the Main
Brushes even more frequently than normal -- after every five floor cleanings. Pay
special attention to removing debris built up around the axles of the Brushes, as
hair tends to accumulate there. Reinstall the brushes after cleaning.
Can't find the answer to your support question? Call Roomba Customer Support at 1-877-855-8593 or email us at
roomba-support@irobot.com