Troubleshooting - iRobot Looj 330 Owner's Manual

Charger Light
Slow Blinking Green
Fast Blinking Green
Solid Green

Troubleshooting

Refer to the chart below to resolve Looj's problem. If the problem is not
resolved, visit www.irobot.com/support.
Observation
Remote transmission
light does not light up
on the remote.
Robot is not
responding to the
remote control
handle.
Auger will not insert
into robot.
Auger is spinning
but robot is not
moving.
Robot is stuck on
gutter strap.
Robot is not cleaning
effectively.
Robot is throwing
debris on roof.
Improving the range of the remote control handle
Should you experience signal loss from the remote control handle to
iRobot Looj while it is cleaning, try to improve reception by raising the
remote control handle above the height of the gutter.
What it means
The battery is connected to the charger and is charging.
There is an error and the battery is not charging. Please make sure
the battery is properly seated in the charger and is making proper
contact. If the problem persists, contact customer care.
The battery is fully charged.
Likely Cause
Remote batteries were inserted
incorrectly or have depleted.
Robot power is off or there is
radio interference between the
remote control handle and robot.
Insertion hole is clogged.
Robot movement has stopped
due to debris stuck in robot
treads.
Gutter strap is too low or
improperly installed.
Ejector not suited for debris type. Change to different ejecter on auger.
Auger direction is incorrect.
What to do
Check the battery orientation or replace with
fresh batteries.
Check to see that the robot power button is
on and both robot and remote control handle
lights are flashing when a remote button is
pressed. If not, try to improve reception by
raising the remote control handle above the
height of the gutter while operating. Make
sure you are within range of the robot -
15 m (45 ft).
Clean out hole with toothpick or
compressed air.
Retrieve robot, clean the wheels and test it
on the ground to make sure it is operating
properly before placing back into the gutter.
Check gutter strap for previously existing
damage or improper installation. Looj
fits under all standard 2" gutter strap
installations.
Change the auger direction.
www.irobot.com
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