Sony Handycam DCR-SX40 Operating Manual page 45

Troubleshooting
If you run into a W problems using your
camcorder, use the fbllowing table to
troubleshoot the problem. If the problem
persists, disconnect the power source and
contact your Sony dealer.
Notesbeforesendingyourcamcorder for repair
• 5_ur camcorder maybe required to initialize
or change the current internal memory of your
camcorder, depending on the problem. In the
event of this, the data stored on the internal
memory will be deleted. Be sure to save the
data on the internal memory on other media
(backup) befbre sending your camcorder tbr
repair. \Ve will not compensate you tbr any loss
of internal memory data.
• During repair, we may check a minimum
amount of data stored on the internal memory
in order to investigate the problem. However,
your So W dealer will neither copy nor retain
your data.
• See the "Handycam Handbook" (p. 44) for
details on the symptoms of your camcorder,
and "PMB Guide" (p. 28) on connecting your
camcorder to a computer.
The power does not turn on.
• Attach a charged battery pack to the
camcorder (p. 12).
• Connect the plug of the AC Adaptor to the
wall outlet (wall socket) (p. 12).
The camcorder does not operate even
when the power is set to on.
• It takes a few seconds for your camcorder to
be ready to shoot atXer the power is turned on.
This is not a malfunction.
• Disconnect the AC Adaptor from the wall
outlet (wall socket) or remove the battery
pack, then reconnect it after about 1 minute.
If your camcorder still does not work, press
RESET (p. 53) using a pointed object. (If you
press RESET, all settings, including the clock
setting, are reset.)
Your camcorder gets warm.
• 52mr camcorder may become warm during
operation. This is not a malfunction.
The power abruptly turns off.
• Use the AC Adaptor (p. 13).
• Turn on the power again.
• Charge the battery pack (p. 12).
Pressing START/STOP or PHOTO does not
record images.
• Press MODE to turn on the _ (Movie) or
I_ (Photo) lamp.
• "*2mr camcorder is recording the image you
haste just shot on the recording media. You
cannot make any new recordings during this
period.
• The recording media is tElL Delete
unnecessary images (p. 36).
• The total number of movie scenes or photos
has exceeded the recordable capacity of your
camcorder. Delete unnecessary images (p. 36).
"PMB"cannot be installed.
• Check the computer environment or
installation procedure required to install
"PMB" (p. 24).
"PMB" does not work correctly.
• Quit "PMB" and restart }Tourcomputer.
The camcorder is not recognized by the
computer, o
• Disconnect devices from the USB jack of the 5.
computer other than the keyboard, mouse,
and your camcorder.
• Disconnect the USB cable from the computer _.
and your camcorder, and restart the computer,
then connect the computer and your
camcorder again in the proper order.
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