Troubleshooting - Weber Genesis 6721001 Owner's Manual

PROBLEM CHECK CURE
Burners burn with a yellow or orange Inspect Spider / Insect Screens for Clean Spider / Insect Screens. (See Section
flame, in conjunction with the smell of possible obstructions. (Blockage of "Annual Maintenance")
gas. holes.)
Burners do not light. -or- Burners have
a small flickering flame in the HIGH
position. -or-
Barbecue temperature only reaches
250 ° to 300 ° in the HIGH position.
Burner does not light, or flame is low
in HIGH position.
Experiencing flare-ups:
,,k CAUTION: Do not line the bottom
tray with aluminum foil.
Burner flame pattern is erratic. Flame
is low when burner is on HIGH. Flames
do not run the whole length of the
burner tube.
Inside of lid appears to be "peeling."
(Resembles paint peeling.)
The excess flow safety device, which
is part of the barbecue to cylinder
connection, may have activated.
Is LP fuel low or empty?
To reset the excess flow safety device turn
all burner control knobs and the cylinder
valve OFE Disconnect the regulator from the
cylinder. Turn burner control knobs to HIGH.
Wait at least 1 minute. Turn burner control
knobs OFF. Reconnect the regulator to the
cylinder. Turn cylinder valve on slowly. Refer to
"Lighting Instructions".
Refill LP cylinder.
Is fuel hose bent or kinked? Straighten fuel hose.
Does the Left burner light with a match? If you can light the Left burner with a match,
then check the Crossover _> ignition system.
Are you preheating barbecue in the All burners on high for 10 to 15 minutes for
prescribed manner? preheating.
Are the cooking grates and Flavorizer _ Clean thoroughly. (See Section "Cleaning")
bars heavily coated with burned-on
grease?
Is the bottom tray "dirty" and not allowing Clean bottom tray
grease to flow into catch pan?
Are burners clean?
Clean burners. (See Section "Maintenance".)
The lid is stainless steel, not paint. It
cannot "peel". What you are seeing is
baked on grease that has turned to
carbon and is flaking off.
THIS IS NOT A DEFECT.
Clean thoroughly. (See Section "Cleaning".)
If problems cannot be corrected by using these methods, please contact the Customer Service Representative in your area
using the contact information on our web site. Log onto www.weber.com ®.