Samsung Series 4+ 430 User Manual page 35

No Picture, No Video
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The TVwon't turn on. i • Make sure the AC power cord is securely plugged in to the wall outlet and the T_
• Make sure the wall outlet is working.
• Try pressing the POWER button on the TV to make sure the problem is not the remote. If the TVturns
on, refer to "Remote control does not work" below.
Tile TVturns off automatically. • Ensure the Sleep Timer is set to Off in tile Setup menu (p. 19).
• If your PC is connected to the T_, check your PC power settings.
• Make sure tile AC power cord is plugged ill securely to the wall outlet and tile T_
• When watching TV from an antenna or cable connection, the TV will turn off after 10 - 15 minutes if
there is no signal.
Ttlere is no picture/video. • Check cable connections (remove and reconnect all cables connected to the TV and external devices).
i • Set your external device's (Cable/Sat Box, DVD, Blu-ray etc) video outputs to match the connections
to the TV input. For example, if an external device's output is HDMI, it stlould be connected to an HDMI
input on the T_
i • Make sure your connected devices are powered on.
i • Be sure to select tile TV's correct source by pressing the SOURCE button on the remote control.
i • Reboot the connected device by reconnecting the device's power cable.
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RF(Cable/Antenna)Connection
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Tile TV is not receiving all channels, i • Make sure tile coaxial cable is connected securely.
• Please try Auto Program to add availablechannels to the channel list. Go to MENU - Channel - Auto
Program then select Auto and make sure the correct Cable TV signal type is set in the menu. Ttlere are
3 options (STD, HRC and IRC) (p. 13).
• Verify the Antenna is positioned correctly.
No Caption on digital channels. • Check Caption Setup menu. Try changing Caption Mode Service1 to OO1 (p. 21).
• Some channels may not have caption data.
Tile picture is distorted: macro block error, • Compression of video contents may cause picture distortion, especially with fast moving pictures such
small block, dots, pixelization, as sports and action movies.
• A low signal can cause picture distortion. This is not a TV problem.
PC Connection
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A "Mode Not Supported" message i • Set your PC's output resolution so it matches the resolutions supported by the TV (p. 11).
appears.
Tile video is OK but there is no audio. If you are using an HDMI connection, check tile audio output setting on your PC.
Others
Purple/green rolling horizontal bars and
buzzing noise from the TV speakers with
Component cable connection.
The picture won't display infull screen.
The remote control does not work.
Tile TV is making a humming noise.
• Remove the left and right audio connections from the set-top-box. If the buzzing stops, this indicates
that the set-top-box has a grounding issue. Replace the Component video cables with an HDMI
connection.
• HD channels will have black bars on either side of the screen when displaying up scaled SD (4:3)
contents.
• Black bars on the Top & Bottom will be shown on movies that have aspect ratios different from your T_
• Adjust the picture size options on your external device or TV to full screen.
• Replace the remote control batteries with the poles (+/-) in the right direction.
• Clean the sensor's transmission window on the remote.
• Try pointing the remote directly at the TV from 5-_6feet away.
• Plasma TVs typically make a soft humming sound. This is normal. It's caused by the electrical charges
that are used to create the images on the screen.
• If the humming sound is loud, you may have set the brightness on the TV too high. Try setting the
brightness lower.
• You can also have loud humming if the back of your Plasma TV is too close to a wall or other hard
surface. Also try rerouting your connection cables.
• Improper insta,ation of wa, mount can create excessive noise.
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