Samsung Series 4+ 430 User Manual page 34

Other Information
Poor pbture Firstof all, please perform the Picture Test and confirm that your TV is propedy displaying the test image.
(goto MENU L Support 2 Self Diagnosis _ Picture Test)(p. 22)
If the test image is properly displayed, the poor picture may be caused by the source or signal.
Tile TV image does not look as good as it • Ifyou have an analog cabb/satellke box, upgrade to an HD digital set top box. Use HDMI or
did in the store. Component cables to deliver HD (high definition) picture quality.
• Cabb/Satellite subscribers: Try HD stations from the channel line up.
• Antenna connection: Try HD stations after performing Auto program.
'_bs Many HD channeb are up scaled from SD (Standard Definition)contents.
• Adjust the Cabb/Sat box video output resolution to 1080i or 720p.
Tile picture is distorted: macro block error, • Compression of video contents may cause picture distortion, especially in fast moving pictures such as
small block, dots, pixelization, sports and action movies.
• Low signal level can cause picture distortion. This is not a TV problem.
• Mobile ptlones used close to tile TV (up to 3.3 ft) may cause noise in picture on analog and digital T_
Color is wrong or missing. • Ifyou're using Component connection, make sure the component cabbs are connected to the correct
jacks, hlcorrect or loose connections may cause color problems or a blank screen.
Ttlere is poor color or brightness. • Adjust the Picture options in the TV menu. (go to Picture mode / Color / Brightness / Sharpness) (p.
15)
• Adjust Energy Saving option in the Setup menu (p. 21)
• Try resetting the picture to view the default picture settings. (go to MENU - Picture - Picture Reset) (p.
17)
Ttlere is a dotted lineon the edge of the • If tile picture size is set to Screen Fit, change it to 16:9 (p. 16).
screen. • Change cabb/satellite box resolution.
Ttle picture is black and white. • Ifyou are using an AV composite input, connect the video cable (yellow)to the Green jack of component
input 1 on tile T_
Wtlen changing channeb, tile picture • If connected to a cable box, please try to reset it. (reconnect tile AC cord and wait until tile cable box
freezes or is distorted or delayed, reboots. It may take up to 20 minutes)
• Set the output resolution of the cable box to 1080i or 720p.
Sound Problem Firstef all, phase pedorm the Sound Test to confirm that your TV audio is properly operating.
(go to MENU - Support, Self Diagnosis, Sound Test) (p, 22)
If the audio is OK, the sound problem may caused by the source or signal.
There is no sound or tlqesound is too low • Please check tlqevolume of the device (Cabb/Sat Box, DVD, Blu-ray etc) connected to your T_
at maximum volume.
Ttqepicture is good but there is no sound.
Ttqespeakers are making an inappropriate
noise.
Set the Speaker Select option to TV Speaker in the Sound menu (p. 18).
If you are using an external device, make sure the audio cables are connected to the correct audio input
jacks on the T_
If you are using an external device, check tile device's audio output option (ex.you may need to change
your cable box's audio option to HDMI wtlen you have a HDMI connected to your T_.
If you are using a DVI to HDMI cable, a separate audio cable is required.
If your TV has a headphone jack, make sure tllere is nothing plugged into it.
Reboot the connected device by reconnecting the device's power cable.
, • Check cable connections. Make sure a video cable is not connected to an audio input.
j • For antenna or Cable connections, check the signal strength. Low signal level may cause sound
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i distortion.
j • Perform the Sound Test as explained above.
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