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Toreceive areplacement
unit a fter wehave
received
your u nit:
1.
Write the RA number on the outside of
the carton used to return the unit. Make
sure you insure your shinment in case of
damage or loss.
2. Carefully pack the unit, excluding all
accessories, using the original box and
packing material if possible.
3. Include with the shipment:
• Evidence of purchase date, such as a
bill of sale, to verify your unit's
warranty eligibility.
• A brief note describing your camcorder
problem.
• Your name, address and phone number.
Return transportation, storage, handling, and
insurance costs are your responsibility.
We
accept no liability in case of damage or loss.
4. The representative will advise the address
to mail a cashier's check or money order
for payment if there are any out of
warranty labor or parts charges and you
elect not to use your credit card.
5. Upon receipt of your product, a new or
refurbished unit will be shipped to you
next business day delivery in the
continental U.S.A.
To have your Camcorder repaired by an
Authorized RCA Camcorder Service
Center:
• Check with your dealer or call 1-800-336-
1900 for the Authorized RCA Camcorder
Service Center nearest you.
• Take your unit to the Authorized RCA
Camcorder Service Center of your choice.
• Show the Authorized RCA Camcorder
Service Center representative evidence of
purchase date, such as a bill of sale.
• Pick up your camcorder when repairs are
complete.
What
your warranty
does not cover:
•
Adjustment
of customer
controls.
•
Damage
from misuse
or neglect.
•
A unit that has been modified
or
incorporated
into other products
or is used
for institutional
or other commercial
purposes.
•
Batteries
for remote
control
and clock.
• Cleaning of video/audio heads.
• Camcorders purchased or serviced outside
the U.S.A.
•
Return transportation,
storage
and handling
costs of your unit, including
insurance
for
loss or damage.
•
Acts of God, such as but not limited
to
lightning
damage.
Product
Registration:
Please complete and mail the Product
Registration Card packed with your
camcorder. It will make it easier to contact
you should it ever be necessary. The return
of the card is not required for warranty
coverage.
How State Law relates
to warranty:
• This warranty gives you specific legal
rights and you also may have other rights
that vary from state to state.
If you purchased your camcorder outside
the United States:
• This warranty does not apply. Contact your
dealer for warranty information.
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