Troubleshooting - Maytag NEPTUNE FAV9800AWW Use & Care Manual

'TROUBLESHOOTING
For problem laundry solutions (i.e. fabric damage, residue, tangling) and special laundry care procedures, see the
enclosed LaunderingTips booklet.
• Use "max extract" spin speed option.
Load is Too Wet at • Try using a high efficiency detergent to reduce sudsing.
End of Cycle • Load is too small. Very small loads (one or two items) may not be balanced and may not spin out
completely.
• Load is too large. Very large loads may not spin out completely.
• Make sure hose connections are tight.
• Make sure end of drain hose is correctly inserted and secured to drain facility.
Leaks Water • If there is a drain restriction, call for service.
• Avoid overloading.
• Use high efficiency detergent to prevent over-sudsing.
• Check fuse or reset circuit breaker.
• Straighten drain hoses. Eliminate kinked hoses. If there is a drain restriction, call for service.
Won't Spin • Open and close the lid, then push the Start/Pause touchpad. For your safety, washer will not
or Drain tumble or spin unless the lid is closed.
• After pressing the Start/Pause touchpad, it may take up to I minute before the clothes washer
begins to spin. The lid must lock before spin can be achieved.
• See "Tub is Completely Full of Suds" below.
• Plug cord into live electrical outlet.
• Check fuse or reset circuit breaker.
• Open and close the lid, then push the Start/Pause touchpad to start the clothes washer. For your
safety, washer will not tumble or spin unless lid is closed.
Stops • There may be a pause or soak period in the cycle. Wait briefly and it may start.
• Check screens on inlet hoses at the faucets for obstructions. Clean screens periodically.
• The washer is equipped with a lid switch failure detector. If the lid switch should malfunction, the
detector will stop operation for your safety. Call for service.
• Run the clothes washer through another complete cycle using cold water and no detergent.
Tub is Completely • Reduce detergent amount for that specific load size, soil level and water hardness.
Full of Suds
• Use high efficiency or low sudsing detergent specially formulated for high efficiency washers.
• Turn both faucets on fully.
• Make sure temperature selection is correct.
• Make sure hoses are connected to correct
faucets.
Flush water lines.
Fills with the • Check the home's water
heater.
It should be set to deliver a minimum 120°F (49°C) hot water at
Wrong the tap. Also check water
heater
capacity and recovery rate.
Temperature • Disconnect hoses and clean screens. Hose filter screens may be plugged.
Water • When warm rinse is selected, only the final rinse will be warm.The other rinses will be cold to
conserve energy.
• As the washer is
filling,
the water temperature may
change
as the automatic temperature control
feature checks incoming water temperature.
This is
normal.
CONTINUED
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