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CLOSED CAPTION PROBLEM
POSSIBLE REMEDY
My TVNCR is showing captions
You are watching a live broadcast and spelling errors made by the closed
that are misspelled,
captioning production company may pass through uncorrected. A prerecorded
program will not show any misspelled words because of the normal time
available for editing the captions.
My TV/VCR will not show the text
Captions that are delayed a few seconds behind the actual dialogue are common
in its entirety or there is a delay of
for live broadcasts. Most captioning production companies can display a
what is being said.
dialogue to a maximum of 220 words per minute. Ifa dialogue exceeds that
rate, selective editing is used to insure that the captions remain up-to-date with
the current TV/VCR screen dialogue.
My captions are scrambled with
Interference caused by building, power lines, thunderstorms, etc. may cause
white boxes on the TVNCR
screen,
scrambled or incomplete captions to appear.
My program guide listed a TV show
Broadcasters
may at times use a time compression process to speed up the
as being closed captioned but none
actual program so that additional advertising time can be given. Since the
of the captions were displayed,
decoder cannot read the compressed information, captions will be lost.
My prerecorded video tape does not
The video tape was either an illegal copy or the tape duplicating company
show any captions. The tape box
accidentally left out the captioning signals during the copying process.
mentions it being closed captioned.
My TV screen shows a black box on
You are in the TEXT mode. Select CAPTION mode or CLOSED CAPTION
certain channels.
[OFF].
MAINTENANCE
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• Wipe the front panel and other exterior surfaces of
the TV/VCR with a soft cloth immersed in luke-
warm water and wrung dry.
• Never use a solvent or alcohol. Do not spray insec-
ticide liquid near the TV/VCR. Such chemicals may
cause damage and discoloration to the exposed sur-
faces.
• Should your TV/VCR become inoperative, do not
try to correct the problem by yourself. There are no
user-serviceable parts inside. Turn off, unplug the
power cord, and take the unit to the nearest Sears
Service Center for servicing.
• Picture playback may become blurred or interrupted
while the TV program reception is clear. This does
not mean that the recorded program has been erased.
Dirt accumulated on the video heads after long pe-
riods of tape playback, or the usage of rental or worn
tapes can cause this problem. In this case, video head
cleaning requires highly technical attention, there-
fore consult the nearest Sears Service Center. Clean
heads only when problems occur.
- 34-
EN
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