KitchenAid KSSC36FMS Use & Care Manual page 23

The ice maker is not producing ice
Check if ... Then ...
The freezer temperature is not cold enough to See the "Setting controls" section.
produce ice.
The ice maker arm is in the "OFF" (arm up) position. Lower arm to the "ON" (arm down) position. See the "Ice
maker operation" section,
The water line shutoff valve to the refrigerator is Turn on the water valve.
not turned on.
An ice cube is jammed in the ejector arm. Remove the ice from the ejector arm with a plastic utensil.
Refer to the "Ice maker operation" section.
The ice maker mold has no water in it or no ice Check to see if your refrigerator has been connected to
has been produced, your home water supply and the supply shutoff valve is
turned on.
If not due to any of the above, there may be a problem with
the water line. Contact the Consumer Assistance Center.
The ice maker is producing too little ice
Check if ... Then ...
The ice maker has just been installed. Wait 72 hours for full ice production to begin. Once your
refrigerator is cooled down, the ice maker should begin
producing 56-72 cubes every 24 hours.
A large amount of ice has just been removed. Allow 24 hours for ice maker to produce more ice.
The controls are not set correctly. Refer to the "Setting temperature controls" section.
The water shutoff valve is not turned completely on. Turn valve on fully. Refer to the "Ice maker operation"
section.
There is a water filter installed on the refrigerator. First, check the filter installation instructions to ensure
This filter may be clogged or installed incorrectly, that the filter was installed correctly and is not clogged.
If installation or clogging is not a problem, call a qualified
person or a technician.
Off-taste or odor in the ice
Check if ... Then ...
The plumbing connections are new, causing Discard the first few batches of ice.
discolored or off-flavored ice,
The ice cubes have been stored for too long. Throw old ice away and make a new supply.
Food in the freezer has not been wrapped properly. Refer to the "Storing frozen food" section.
Freezer and ice bin need to be cleaned. See the "Cleaning your refrigerator" section.
Water contains minerals (such as sulfur). A filter may need to be installed to remove the minerals.
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