Assistance Or Service; Accessories - Inglis IKU25260 Use & Care Manual

NOTE: To remove spots and film from dishes, try a white
vinegar rinse. This procedure is intended for occasional use
only. Vinegar is an acid and using it too often could damage
your dishwasher.
1. Wash and rinse dishes. Use an air-dry or an energy-
saving dry option. Remove all silverware or metal items.
2. Put 2 cups (500 mL) white vinegar in a glass or
dishwasher-safe measuring cup on the bottom rack.
3. Run the dishwasher through a complete washing cycle
using an air-dry or an energy-saving dry option. Do not
use detergent. Vinegar will mix with the wash water.
Silica film or etching (silica film is a milky, rainbow-
colored deposit; etching is a cloudy film)
Sometimes there is a water/chemical reaction with certain
types of glassware. This is usually caused by some
combination of soft or softened water, alkaline washing
solutions, insufficient rinsing, overloading the dishwasher,
and the heat of drying. It might not be possible to prevent the
problem, except by hand washing.
To slow this process use a minimum amount of detergent but
not less than 1 tb (15 g) per load. Use a liquid rinse aid and
underload the dishwasher to allow thorough rinsing. Silica
film and etching are permanent and cannot be removed. Do
not use heated drying.
• White spots on cookware with non-stick finish
Has the dishwasher detergent removed cookware
seasoning? Reseason cookware after washing in the
dishwasher.
• Brown stains on dishes and dishwasher interior
Does your water have high iron content? Rewash dishes
using 1-3 tsp (5-15 mL) of citric acid crystals added to the
covered section of the detergent dispenser. Do not use
detergent. Follow with a Normal wash cycle with detergent. If
treatment is needed more often than every other month, the
installation of an iron removal unit is recommended.
• Black or gray marks on dishes
Are aluminum items rubbing dishes during washing?
Disposable aluminum items can break down in the
dishwasher and cause marking. Hand wash these items.
Remove aluminum markings by using a mild abrasive cleaner.
• Orange stains on plastic dishes or dishwasher interior
Are large amounts of tomato-based foods on dishes placed
in the dishwasher? Stains can gradually fade over time.
Regular use of heated drying will slow fading. Stains will not
affect dishwasher performance. Regular use of a rinse cycle
and an air-dry or energy-saving dry option will reduce the
likelihood of staining.
Dishes do not dry completely
• Dishes are not dry
Did you load your dishwasher to allow proper water
drainage? Do not overload. Refer to the "Dishwasher
Loading" section. Use a liquid rinse aid to speed drying.
Are the plastics wet? Plastics often need towel drying.
Is the rinse aid dispenser empty? Refer to the "Rinse Aid
Dispenser" section.
Did you use an air-dry or energy-saving dry option? Use a
heated drying option for dryer dishes.
Dishes are damaged during a cycle
• Chipping of dishes
Did you load the dishwasher properly? Load the dishes and
glasses so they are stable and do not strike together from
washing action. Minimize chipping by moving the rack in and
out slowly.
NOTE: Antiques, feather-edged crystal, and similar types of
china and glassware might be too delicate for automatic
dishwashing. Wash by hand.
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
"Troubleshooting." It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
only use factory specified replacement parts. Factory specified
replacement parts will fit right and work right, because they are
made with the same precision used to build every new INGLIS c_
appliance.
To locate factory specified replacement parts in your area, call
our Customer Interaction Center telephone number or your
nearest designated service center.
Call the Whirlpool Canada Customer Interaction Center toll free:
1-800-461-5681 8:30 a.m. - 5:30 p.m. (EST)
Our consultants provide assistance with:
• Features and specifications on our full line of appliances.
• Referrals to local dealers.
For service
Call 1-800-807-6777. Whirlpool Canada designated service
technicians are trained to fulfill the product warranty and provide
after-warranty service, anywhere in Canada.
For further assistance
If you need further assistance, you can write to Whirlpool Canada
with any questions or concerns at:
Customer Interaction Center
Whirlpool Canada
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
Please include a daytime phone number in your correspondence.
To order accessories, call 1-800-807-6777 and ask for the
appropriate part number or contact your authorized Inglis dealer.
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