Dyson DC24 Operation Manual page 12

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Clearing brushbar obstructions
Caution:
(i) Switch off and unplug machine before clearing brushbar obstructions. Failure to do so could
result in personal injury.
(ii) If your brushbar is obstructed, it may shut off. If this happens you will need to remove the brushbar
as shown and clear any obstructing debris. Refit all parts securely and press the 'RESET'button.
Dyson customer care
THANK YOU FOR CHOOSING TO BUY A DYSON.
If you have a question about your Dyson vacuum cleaner, call the Dyson HeIpline at
1-886-693-9766 with your serial number and details of where and when you bought the cleaner.
Your serial number can be found on the rating plate, which is behind the clear bin_M
Most questions can be solved over the phone by one of our Hetpline staff. If your vacuum cleaner
needs service, call the Dyson HeIpline so we can discuss the available options. If your machine is
under warranty, and it is a covered repair, it will be repaired at no cost.
Dyson Helpline
Call 1-866-693-9766 toll free, 7 days a week.
Please register as a Dyson owner
THANK YOU FOR CHOOSING TO BUY A DYSON.
To help us ensure you receive prompt and efficient service, please register as a Dyson owner. There
are two ways to do this:
• By completing and returning the enclosed form to us by mail
• Online at www.dyson.com
This will confirm ownership of your Dyson in the event of an insurance loss, and enable us to contact
you if necessary.
Limited 5 year warranty
Terms and conditions of the Dyson 5 year limited warranty.
What is covered
Your Dyson vacuum cleaner is warranted against original defects in material and workmanship
for a period of five years from the date of purchase, when used for private household purposes in
accordance with the Dyson Owner's Manual. This warranty provides, at no extra cost to you, all labor
and parts necessary to ensure your vacuum cleaner is in proper operating condition during the
warranty period. This limited warranty is subject to the following terms:
What is not covered
Dyson, Inc. shall not be liable for costs, damages or repairs incurred as a result of:
• Machines purchased from an unauthorized dealer.
• Clearing blockages from your machine.
• Use of parts not in accordance with the Owner's Manual.
• Careless operation or handling, misuse, abuse and/or lack of maintenance or use not in
accordance with the Owner's Manual.
• External sources such as weather.
• Repairs or alterations carried out by unauthorized parties or agents.
• Use of the vacuum cleaner other than for normal domestic purposes within the United States,
e.g. for commercial or rental purposes.
• Normal wear and tear, including normal wearing parts such as belt, filter, brushbar,
hose assembly, and power cord (or where external damage or abuse is diagnosed).
• Use of parts and accessories other than those produced or recommended by Dyson, Inc.
17806 DC24 US ALL FLOORS OPS MA WARNING UPISSUE.Jndd 12 5/12/07 13:45:08