Palm Handhelds m100 Handbook page 192

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I am using
Outlook as my
PIM, but I cannot
do a HotSync
operation.
I cannot launch
the HotSync
Manager.
I tried to do a local
HotSync
operation, but it
did not complete
successfully.
Page 185
Click the HotSync Manager and choose
Custom. Check that the correct conduit is
active.
Check that the correct conduit is installed.
Reinstall the HotSync Manager and make
sure the correct conduit is selected.
Make sure you are not running another
program, such as America Online,
CompuServe, WinFax, or AppleTalk
networking that uses the serial port you
selected in the Setup dialog box.
Backup the Palm Desktop software,
uninstall it, then reinstall it.
Make sure your handheld is seated onto the
HotSync cradle/cable correctly.
Check the connection between the HotSync
cradle/cable and the serial port or USB port
on your computer.
Make sure the gold-plated connectors on
the HotSync cradle/cable and your
handheld are clean. Use a pencil eraser to
clean them.
Read the HotSync Log for the user account
for which you are performing a HotSync
operation.
Tap the HotSync icon in the Applications
Launcher, tap Local above the HotSync
icon, and then select Direct Serial from the
pick list below the icon.
Make sure the user name you selected in
Palm Desktop software matches the user
name assigned to your handheld.
Make sure the date on your computer
matches the date on your handheld.
Check the conduit settings in Palm Desktop
software. See "Customizing HotSync
application settings" in Chapter 5 for
details.
Frequently Asked Questions

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