Problem Solving - Eureka 100-110 Owner's Manual

PROBLEM SOLVING

NOTE: Turn off the switch and unplug the electrical cord before servicing.
PROBLEM
Cleaner will not run.
Does not clean the carpet
or floor.
No suction.
Noise from brush roll area.
Brush roll not turning.
How to maintain brush roll.
Cleaner only runs a short time
Battery will not charge
CAUSE
M Battery Low
M Dust Cup and Filter
M Brush Roll
M Intake Nozzle
M Battery Low
M Filter
M Intake Nozzle
M Brush Roll
M Brush Roll
M Power Switch
M Hand Vacuum Not Secured
M Brush Roll Area
M Brush Roll Belt
M Low Battery Charge
M Charger Not Connected
to Power Supply
SOLUTION
M Charge Battery
M Empty the dust cup and clean or replace the filter.
Hint: If picking up fine dust, the dust cup may
not look full but a fine substance tends to reduce
suction when it blocks the airflow through the filter.
M Be sure dust cup is properly installed in hand vac.
M Clean hair and thread from bristles and end cap
area.
M Remove hand vacuum from base and look for
blockage in the air path from the floor nozzle to the
hand vacuum. Lay the stick vacuum flat and use a
screwdriver to pull the blockage up and out of the
air path. Reattach the hand vacuum; turn the unit
on to clear any remaining debris. Remove hand
vacuum and recheck for additional clogs. Repeat
above steps if needed.
M Charge Battery
M Clean or replace the filter. Hint: If picking up fine
dust, the dust cup may not look full, but a fine
substance tends to reduce suction when it blocks
the airflow through the filter.
M Remove hand vacuum from base and look for
blockage in the air path from the floor nozzle to the
hand vacuum. Lay the stick vacuum flat and use a
screwdriver to pull the blockage up and out of the
air path. Reattach the hand vacuum; turn the unit
on to clear any remaining debris. Remove hand
vacuum and recheck for additional clogs. Repeat
above steps if needed.
M Remove and clean debris from brush roll area.
M Clean hair and threads from brush roll.
M Remove and clean debris from brush roll area.
M Clean hair and threads from brush roll.
M Switch has three positions; off (O), suction only (I)
and suction with brush roll (IIII).
M Remove hand vacuum from base. Reinstall into
base by pushing firmly until hand vac locks into
place.
M Remove and clean debris from brush roll area.
M Clean hair and threads from brush roll.
M Do not attempt to lubricate the bearings in the
brush roll. They are permanently lubricated at the
factory.
M The brush roll belt is a cogged design that should
not require replacement.
M Charge Battery.
M Plug in charger, check for Charge battery light.
M Check electrical outlet.
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