Eureka NEU700 Series - Upright Vacuum Cleaner Manual

For easy assembly, please take a few moments to read this owner's guide.

Where to find important vacuum information

Keep this information

Write down the model, type and serial number.

Find these numbers on a label on the bottom of the vacuum cleaner. Refer to these numbers when ordering parts and accessories, or if service is needed.

This Owner's Guide provides important instructions to prolong the life of your Innova by Eureka vacuum cleaner.

Registration: To register your product use your smartphone to scan the QR code that will take you directly to the product registration page or visit www.eureka.com and click on the 'Register Your Product' link in the top right corner.

Inspection: Carefully unpack and inspect your new Innova by Eureka vacuum cleaner for shipping damage. Each unit is tested and thoroughly inspected before shipping. For instructions regarding any shipping damage, call Eureka Customer Service HELPLINE at 1-800-282-2886 immediately.

Follow caution information wherever you see this symbol.

IMPORTANT SAFEGUARDS

When using an electrical appliance, basic precautions should always be followed, including the following:

READ ALL INSTRUCTIONS BEFORE USING THIS VACUUM CLEANER

To reduce the risk of fire, electric shock, or injury:

• Do not use outdoors or on wet surfaces.
• Do not leave vacuum cleaner when plugged in. Turn off the switch and unplug the electrical cord when not in use and before servicing.
• Do not allow to be used as a toy. Close attention is necessary when used by or near children.
• Use only as described in this manual. Use only manufacturer's recommended attachments.
• Do not use with damaged cord or plug. If vacuum cleaner is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, call the Eureka Customer Service HELPLINE at 1-800-282-2886.
• Do not pull or carry by cord. Do not use cord as a handle. Do not close a door on cord or pull cord around sharp edges or corners. Do not run vacuum cleaner over cord. Keep cord away from heated surfaces.
• Do not use extension cords or outlets with inadequate current carrying capacity.
• Turn off all controls before unplugging.
• Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
• Do not handle plug or vacuum cleaner with wet hands.
• Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce airflow.
• This vacuum cleaner creates suction and contains a revolving brush roll. Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
• Do not place vacuum cleaner on furniture or stairs as the brush roll may cause damage. Use extra care when cleaning stairs. Place vacuum cleaner on floor with the handle in storage position while using attachments.
• Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
• Do not use without dust cup, filter, screen and exhaust filter in place.
• Belt pulleys can become hot during normal use. To prevent burns, avoid touching the belt pulley when servicing the drive belt.
• Do not use to pick up flammable or combustible liquids such as gasoline, or use in areas where they may be present.
• Store your vacuum cleaner indoors in a cool, dry area.
• Keep your work area well lit.
• Unplug electrical appliances before vacuuming them.
• Turn off machine before connecting pet turbo brush.
• 
  This product can expose you to chemicals including Di(2-ethylhexyl) phthalate (DEHP), which is known to the State of California to cause cancer and to cause birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov.
• The hose contains electrical wires. Do not use when damaged, cut, or punctured. Avoid picking up sharp objects.

SAVE THESE INSTRUCTIONS

To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider than the other). This plug will fit in a polarized outlet only one way. If the plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install the proper outlet. Do not change the plug in any way.

Motor

Do Not Oil the motor or the brush roll at any time. The bearings are permanently lubricated and sealed.

What comes in the carton

How to identify parts of your vacuum cleaner

For filter maintenance instructions, see later sections.

How to assemble your vacuum cleaner

Attach vacuum cleaner main body to floor nozzle until you hear an audible click.

Slide pole onto top of vacuum cleaner. Push down until it clicks.

Slide handle into top of pole. Push down until it clicks into place.

Attach hose. Alight end of hose with inlet and push in. Clip will snap to secure in place.

Store crevice tool and 2-in-1 Dusting brush + upholstery tool on posts.

Wrap cord onto upper and lower cord wrap.

How to use your vacuum cleaner

Never operate vacuum cleaner without all filters, filter screen, hose and dust cup in proper position.

Plug power cord into outlet. Press power switch to turn on.

Step on nozzle and lower handle into position for vacuuming floors.

Press FLOOR TYPE button to choose between Carpet or Hard Floor mode. Icon will light up for selected floor mode.
Brushroll will spin only when handle is lowered into position for vacuuming.

Adjust the suction/noise level by pressing the POWER MODE button. When light by MAX comes on vacuum is in max suction mode. When light by QUIET comes on vacuum is in low suction mode.
Note: The QUIET mode is ideal for cleaning delicate rugs and above floor cleaning of curtains and upholstery.

Empty dust cup when it reaches the Max Fill line and after every use

Press release button and lift off dust cup.

To empty debris, press lever to release bottom lid.

How to use accessories

When using tools, always place vacuum in upright position. Make sure vacuum cleaner is turned off while attaching tools.

NOTE: Always keep vacuum in upright position when using accessories.

Using accessories with pole as extension wand

• Press the wand release button and slide out pole (Fig. 1)
  
• Slide tools onto end of pole until you hear them click into place (Fig. 2).
  

Using accessories with handle only

• To remove upper handle portion, grasp handle with one hand and press silver button on the pole at same time and pull up on the handle (Fig. 3).
  
• Slide tools onto end of handle until you hear them click into place (Fig. 4).
  
• When finished using accessories, remove by pressing the silver button on the accessory and pulling it straight off the handle or the pole (Fig. 5).
  

Note: When finished using the accessories replace the pole and handle back on the vacuum.

How to use accessories

Crevice tool – Use for baseboard edges, sofas, detailing chairs, dryer vents and tight spaces.

2-in-1 Dusting brush + upholstery tool: Use brush to vacuum blinds, vents or upholstered surfaces. Use felt portion to clean delicate surfaces. To switch between felt and brush portions, press thumb release and slide brush up or down.

Pet & Stair Tool: Use to easily remove pet hair from stairs, carpet or upholstery. Adjust angle of front nozzle to suit different surfaces.

Make sure vacuum cleaner is turned off while attaching turbo brush.

How to maintain dust cup and filters

Never operate vacuum cleaner without pre-motor and HEPA filters, filter screen and dust cup in proper position.

Moving parts! Make sure vacuum cleaner is turned off and power cord is unplugged.

Empty dust cup when it reaches the Max Fill line and after every use

Press release button and lift off dust cup.

Hold dust cup over wastebasket and press lever to release bottom lid. Debris will empty.

Close bottom lid until it clicks.

Washable dust cup filters - Clean frequently

Pull dust cup latch to lift up dust cup lid.

Lift out pre-motor filter and shake off dust frequently. Every three months, rinse filter and dry THOROUGHLY.

Rotate handle up tp lift out filter screen. Tap to remove dust.
Rinse dust cup and filter screen; dry THOROUGHLY.

Slot on front of dust cup and drop into position. Rotate handle down into position.

Reinstall pre-motor filter.

Close cover until it clicks.

How to replace HEPA filter

HEPA filter - Replace every year

Make sure vacuum cleaner is turned off and power cord is unplugged.

Place vacuum in upright position and remove dust cup. Under where dust cup sits locate HEPA filter cover, grasp cover and turn counterclockwise to the left and lift the cover off.

Grasp tabs on top of HEPA filter and lift it out of vacuum. Note: All filter are washable and can be cleaned by rinsing with warm water. Be sure the filter is THOROUGHLY dry before installing.

Replace HEPA filter by placing back on vacuum with the tabs facing up.

Once HEPA filter is in place put lid back on and turn clockwise to the right to lock in place.

Never operate vacuum cleaner without all filters, filter screen and dust cup in proper position.

How to maintain brushroll

To avoid unnecessary service calls, periodically check brushroll for debris.

Make sure vacuum is turned off and power cord is unplugged.

Do not attempt to remove belt. Call the Eureka Customer Service HELPLINE at 1-800-282-2886.

If brushroll stops spinning while vacuum is in use (not locked in upright position), this indicates the brushroll is clogged and cannot turn. Brushroll will automatically shut off until clog is removed, vacuum is returned to its upright position and the handle is lowered again.

Step on floor nozzle to lower handle. Turn vacuum face down on floor. Use scissors to clip heavy threads or strings.

How to clear a blockage

Make sure vacuum is turned off and power cord is unplugged.

Never operate vacuum cleaner without all filters, filter screen and dust cup in proper position.

If vacuum is not cleaning floors, or if no suction at end of hose, check to be sure air path is not blocked.

• Press release button and lift off dust cup (Fig. 1).
  
• Empty debris. Hold over wastebasket and press lever to release bottom lid (Fig. 2).
  
• Check filters and filter screen. Remove any debris and shake off dust. (See maintenance instructions)

If still no suction check for blockage in floor nozzle.

• Step on floor nozzle to lower handle. Place vacuum face down on floor.
• Locate access port on bottom of floor nozzle and squeeze tabs in to pull up and remove (Fig. 3).
  
• Remove any debris or clogs (Fig. 4).
  
• Replace port cover and ensure it clicks securely back into place

If still no suction, check for blockage in hose.

• Remove hose from vacuum by pressing clip on hose to release and pull away from hose inlet. Also use finger to check air path on vacuum where hose connects to remove any debris. (Fig. 5)
  
• Use a rod or similar blunt implement to clear any blockages in hose. Flex hose to loosen debris (Fig. 6). Use caution if there is any risk that glass or nails could have become imbedded in hose.
  
• Reattach the hose. Ensure that filters and dust cup are returned to proper position.

Problem solving

Make sure vacuum is turned off and power cord is unplugged

NOTICE: Thermal cut-off

This vacuum cleaner has a special thermostat that protects the vacuum in case of motor overheating. If the vacuum suddenly shuts off, proceed as follows:

1. Push the power switch to off and unplug the vacuum.
2. Check the vacuum for a possible source of overheating such as a full dust cup, blocked hose or clogged filter. If these conditions are found, fox them and wait at least 30 minutes before attempting to use the vacuum.
3. After the 30 minute period, plug the vacuum back in and turn on the switch. If the vacuum still does not work, call the Eureka customer service helpline.

If you have questions about your new vacuum, please contact our customer service HELPLINE at 1-800-282-2886. We're here to help!

www.eureka.com

Documents / Resources

References

• Eureka - Vacuums for all your cleaning needs
• http://www.p65warnings.ca.gov

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Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

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