Epson GT-12000 User Manual page 81

The scanner software does not work properly.
Be sure you have correctly installed your software.
Make sure that your computer system meets the requirements,
such as the operating system version, specified for your software.
Also, make sure that your software supports this model of
scanner and that you correctly installed the software. (See your
software manuals.)
Confirm that the computer has enough memory for your
software. If you are running other software at the same time,
using RAM resident programs, or have many device drivers,
the computer may not have enough memory left. (See your
software and computer manuals.)
The entire image is distorted or blurred.
Make sure that the document is placed flat against the
document table.
You may have accidentally moved the document during
scanning. Check the position of the document and do not
move it while the scanner is operating.
See that the scanner is not tilted or placed on an unstable surface.
Part of the image is distorted or blurred.
Part of the document may be wrinkled, warped, or not in
contact with the document table. Be sure the document is
uniformly flat.
c
Caution:
Do not place heavy objects on the document table.
Troubleshooting and Maintenance
4-5