Determining The Type Of Error; Indicator Lights; Troubleshooting And Maintenance - Epson GT-12000 User Manual

Determining the type of Error

The problems you may have while using the scanner often
involve the operation of your software and computer. Problems
fall into the following categories:
Incorrect setup of the interface
Inappropriate selection of the scanner functions
Incorrect setup of your computer or software
Incorrect operation of your software
If an error occurs, see the scanner's indicator lights and the
table below to determine what kind of error it is. Then see the
appropriate section below the table to determine the correct
solution to the error. If the information in the appropriate
section below the table does not help you solve the problem,
see "Problems and Solutions" on page 4-4.
Also see the documentation that came with your software,
computer, and printer for possible solutions.

Indicator lights

If an error occurs, the scanner stops operating and the READY
and ERROR lights show the type of error.
ERROR light
On
Flashing
Flashing
Off
4-2

Troubleshooting and Maintenance

READY light
On
Off
Flashing
Off
Error type
Command error
Interface error
Fatal error
Option error