GE J2S968 Owner's Manual page 40

Before you call for service...
Troubleshooting tips
Possible Causes What To Do
Scratches(mayappear
as cracks)on cooktop
glasssurface
Incorrect clem_hlg
methods being used.
Cookware with rough bottoms
being used or coarse particles
(salt or sand) were between
the cookware mid the surface
of the cooktop.
Cookware has been slid
across the cooktop surface.
• Scratches are not remo_al)le. Tim scratches will
beconm less _isible in time as a result of cleaning.
• To axoid scratches, use tile recommended cleaning
i)rocedures.
Make
s/Ire bottoIns of
cookware
are clean
betore rise, and t/se cookware with slnooth bottoins.
Areas of discoloration Food spillovers
not cleaned •
See the Cleaning the glass cooktop section.
on the glass cooktop
before next
use.
surface
Hot surface on a model • This is normal. Tile surtace ma) appear discolored
with a light-colored cooktop, when it is hot. This is temporary and will disappear
as the glass cools.
Plastic melted Hot cooktop came into
to the glass
cooktop
contact with plastic placed
surface on the hot cooktop.
• See the Glass surface- potential for permanent
damage section in tile Cleaning the glass cooktop
surface section.
Htting (or indentation)Hot sugar mixture spilled
of the cooktop on the cooktop.
• Call a qualified technician for replacement.
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