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Brother MFC-9560CDW Network User's Manual

Internet fax and fax to server features
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Download this manual See also: Service Manual, Software User Manual
Internet Fax and Fax to Server features
NETWORK
USER'S GUIDE
MFC-9460CDN
MFC-9465CDN
MFC-9560CDW
To find basic information about network and advanced network
features of your Brother machine, see the Network User's Guide
and Network Glossary.
To download the latest manual, please visit the Brother Solutions
Center at (http://solutions.brother.com/). You can also download
the latest drivers and utilities for your machine, read FAQs and
troubleshooting tips or learn about special printing solutions from
the Brother Solutions Center.
Not all models are available in all countries.
Version 0
ENG

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Summary of Contents for Brother MFC-9560CDW

  • Page 1 Internet Fax and Fax to Server features NETWORK USER’S GUIDE MFC-9460CDN MFC-9465CDN MFC-9560CDW To find basic information about network and advanced network features of your Brother machine, see the Network User's Guide and Network Glossary. To download the latest manual, please visit the Brother Solutions Center at (http://solutions.brother.com/).

  • Page 2: Important Note

    Definitions of notes We use the following icons throughout this User’s Guide: Notes tell you how you should respond to a situation that may arise or give tips Note about how the operation works with other features. IMPORTANT NOTE  This product is approved for use in the country of purchase only.

  • Page 3: Table Of Contents

    How to set a new default for the file size (For Scan to E-mail (E-mail server))....................31 How to set a new default for the Duplex Scan mode (For Scan to E-mail (E-mail server)) (For MFC-9465CDN and MFC-9560CDW)......31 Fax to Server .............................32 Function table and default factory settings ....................34...

  • Page 4: Internet Fax

    Internet fax Internet fax Overview Internet faxing (IFAX) allows you to send and receive fax documents using the Internet as the transport mechanism. Documents are transmitted in E-mail messages as attached TIFF-F files. This means that computers are also able to receive and send documents, providing that the computer has as an application that can generate and view TIFF-F files, you can use any TIFF-F viewer application.

  • Page 5: Important Information On Internet Fax

    Internet fax Forwarding received E-mail and fax messages  You can forward received E-mail or standard fax messages to another E-mail address or fax machine. For more information see Forwarding received E-mail and fax messages on page 6. Relay broadcast ...

  • Page 6: How To Internet Fax

    Internet fax How to Internet fax Before using Internet fax you must configure your Brother machine to communicate with your network and mail server. You must ensure the following items are configured on your machine. You can configure these items from the control panel, Web Based Management, Remote Setup or BRAdmin Professional 3. If you are unsure of any of these items, please contact your systems administrator.

  • Page 7: Receiving E-Mail Or Internet Fax

    Internet fax After the document is scanned, it is transmitted to the recipient Internet fax machine automatically via your SMTP server. You can cancel the send operation by pressing the Stop/Exit key during scanning. After the transmission is finished, the machine will return to standby mode. Note Some E-mail servers do not allow you to send large E-mail documents (the System Administrator will often place a limit on the maximum E-mail size).
  • Page 8 Internet fax Note • If your machine is out of paper when receiving data, the received data will be held in the machine’s memory. This data will be printed automatically after paper is re-inserted into the machine. • If the received mail is not in a plain text format or an attached file is not in the TIFF-F format, the following error message will be printed: “ATTACHED FILE FORMAT NOT SUPPORTED.

  • Page 9: Additional Internet Fax Options

    Internet fax Additional Internet Fax options Forwarding received E-mail and fax messages You can forward received E-mail or standard fax messages to another E-mail address or fax machine. Received messages can be forwarded via E-mail to a computer or Internet fax. They can also be forwarded via standard phone lines to another machine.
  • Page 10 Internet fax Relay broadcast from a machine FAX@brother.com UKFAX@brother.co.uk 123456789 UKFAX@brother.co.uk(fax#123456789) 1 Internet In this example, your machine has an E-mail address of FAX@brother.com, you wish to send a document from this machine to another machine in England with an E-mail address of UKFAX@brother.co.uk, this machine will then forward the document to a standard fax machine using a conventional telephone line.
  • Page 11 Internet fax Relay broadcast from a computer UKFAX@brother.co.uk 123456789 UKFAX@brother.co.uk(fax#123456789) 1 Internet You can also send E-mail from your computer and have it relayed to a conventional fax machine. The method of entering the phone number of the conventional fax machine that will receive the relayed E-mail will vary depending on the mail application you are using.

  • Page 12: Tx Verification Mail

    Internet fax TX Verification Mail Transmission Verification Mail supports two separate functions. Verification Mail for sending allows you to request notification from the receiving station that the Internet Fax or E-mail was received and processed. Verification Mail for receiving allows you to transmit a default report back to the sending station after successfully receiving and processing an Internet Fax or E-mail.

  • Page 13: Error Mail

    Internet fax Error mail If there is a mail delivery error while sending an Internet fax, the mail server will send an error message back to the machine and the error message will be printed. If there is an error while receiving mail, an error message will be printed (Example: “The message being sent to the machine was not in a TIFF-F format.”).

  • Page 14: Storing Numbers And E-Mail Addresses

    Storing numbers and E-mail addresses You can follow instructions in the Basic User's Guide and Advanced User's Guide for how to use your machine as a fax after installing the internet fax software. This chapter explains some operations which are unique for the internet fax capable machine.

  • Page 15: One Touch And Speed Dial Storage Options

    Storing numbers and E-mail addresses One Touch and Speed Dial Storage Options The following chart shows the settings that are available for each One Touch or Speed Dial number. When you store a number or E-mail address, the LCD instructs you to choose from the options shown in the following steps.

  • Page 16: Storing One Touch Dial Numbers

    Storing numbers and E-mail addresses Storing One Touch Dial numbers Your machine has 8 One Touch keys where you can store 16 fax/telephone numbers or E-mail addresses for automatic dialing. To access numbers 9 to 16, hold down Shift as you press the One Touch key. Press the One Touch key where you want to store the number or E-mail address.
  • Page 17 Storing numbers and E-mail addresses Do one of the following: If you want to save a fax/scan resolution along with the number or E-mail address, go to the  appropriate step as shown in the following table: If you don't want to change the default resolution, press OK, then go to step l. ...
  • Page 18 Storing numbers and E-mail addresses Press a or b to select Res: 200dpi or Res: 200x100dpi. Press OK.  If you chose Email B&W PDF, go to step k. If you chose Email B&W TIFF, go to step l.  Press a or b to select PDF TYPE: PDF, PDF TYPE: PDF/A, PDF TYPE: SPDF or PDF TYPE: SiPDF.

  • Page 19: Storing Speed Dial Numbers

    Storing numbers and E-mail addresses Storing Speed Dial numbers You can store your frequently used numbers and E-mail addresses as Speed Dial numbers, so that when you dial you will only have to press a few keys (a Speed Dial, the three-digit number and Black Start/Mono Start or Color Start/Colour Start).
  • Page 20 Storing numbers and E-mail addresses Do one of the following: If you want to save a fax/scan resolution along with the number or E-mail address, go to the  appropriate step as shown in the following table: If you don't want to change the default resolution, press OK, then go to step l. ...
  • Page 21 Storing numbers and E-mail addresses Press a or b to select Res: 200dpi or Res: 200x100dpi. Press OK.  If you chose Email B&W PDF, go to step k. If you chose Email B&W TIFF, go to step l.  Press a or b to select PDF TYPE: PDF, PDF TYPE: PDF/A, PDF TYPE: SPDF or PDF TYPE: SiPDF.

  • Page 22: Changing Or Deleting One Touch And Speed Dial Numbers

    Storing numbers and E-mail addresses Changing or Deleting One Touch and Speed Dial numbers You can change or delete a One Touch or Speed Dial number that has already been stored. The LCD will show the name, number or E-mail address, and if the number has a scheduled job, such as a delayed fax or a fax forwarding number, it will display a message.
  • Page 23 Storing numbers and E-mail addresses Press a or b to select Fax Res:Std, Fax Res:Fine, Fax Res:S.Fine or Fax Res:Photo. Press OK and go to step m. Press a or b to select Fax Res:Std, Fax Res:Fine or Fax Res:Photo. Press OK and then go to step m.

  • Page 24: Additional Ways To Store Numbers

    Storing numbers and E-mail addresses Additional ways to store numbers Setting up Groups for Broadcasting If you often want to send the same message to many fax numbers or E-mail addresses you can set up a group. Groups are stored on a One Touch key or a Speed Dial number. Each group uses up a One Touch key or a Speed Dial location.
  • Page 25 Storing numbers and E-mail addresses Do one of the following: Enter the name using the dial pad (up to 15 characters). (For information how to enter text, see the  Basic User's Guide.) Press OK. Press OK to store the group without a name. ...
  • Page 26 Storing numbers and E-mail addresses Press a or b to select Res: 200dpi or Res: 200x100dpi. Press OK.  If you chose Email B&W PDF, go to step m. If you chose Email B&W TIFF, go to step n.  Press a or b to select PDF TYPE: PDF, PDF TYPE: PDF/A, PDF TYPE: SPDF or PDF TYPE: SiPDF.

  • Page 27: Broadcasting (Black & White Only)

    Storing numbers and E-mail addresses Broadcasting (black & white only) Broadcasting lets you send the same message to more than one fax number or E-mail address. You can include Groups, One Touch, Speed Dial numbers and up to 50 manually dialed numbers in the same broadcast.

  • Page 28: Control Panel Setup

    Control panel setup E-mail/IFAX menu The E-mail/IFAX menu selections of the control panel allow you to set up the Brother machine for your network configuration. (For more information on how to use the control panel, see the Basic User's Guide.) Press Menu then press a or b to choose Network.
  • Page 29 Control panel setup SMTP SSL/TLS  You can choose the encryption method between the machine and the SMTP server.  Verify Cert. You can enable or disable to use the security certificate between the machine and the SMTP server. Note For more information on the security certificate, see Security Features in the Network User's Guide.
  • Page 30 Control panel setup Poll Frequency Sets the interval for checking for new messages on the POP3 server (default is 10Min). Header This selection allows the contents of the mail header to be printed when the received message is printed. Del Error Mail When set to On, the machine automatically deletes error mails that the machine cannot receive from the POP3 server.
  • Page 31 Control panel setup Setup Relay Relay Broadcast This function allows the machine to receive a document over the Internet, and then relay it to other fax machines through conventional analog landlines. Relay Domain You can register the Domain Names (Max. 10) that are allowed to request a Relay Broadcast. Relay Report A Relay Broadcast Report can be printed at the machine that will act as a Relay Station for all Relay Broadcasts.

  • Page 32: Scan To E-Mail (E-Mail Server)

    Press a or b to choose Scan to E-mail. Press OK. (MFC-9460CDN) Go to step e. (MFC-9465CDN and MFC-9560CDW) Go to step d. Press a or b to choose 1sided, 2sided (L)edge or 2sided (S)edge. Press OK. Press a or b to choose Change Setting.
  • Page 33 Control panel setup Note • PDF/A is a PDF file format intended for long-term archiving. This format contains all the necessary information to be able to reproduce the document after long-term storage. • If you choose Secure PDF, the machine will ask you to enter a 4 digit password using numbers 0-9 before it starts scanning.

  • Page 34: How To Set A New Default For The File Size (For Scan To E-Mail (E-Mail Server))

    How to set a new default for the Duplex Scan mode (For Scan to E-mail (E-mail server)) (For MFC-9465CDN and MFC-9560CDW) You can set your own default setting for the Duplex Scan mode. You can choose from two types of layout, long edge or short edge.

  • Page 35: Fax To Server

    Control panel setup Fax to Server The Fax to Server feature allows the machine to scan a document and send it over the network to a separate fax server. The document will then be sent from the server as fax data to the destination fax number over standard phone lines.
  • Page 36 Control panel setup Setting Fax to Server to On You can store the prefix/suffix address for the fax server in the machine. Press Menu. Press a or b to choose Network. Press OK. Press a or b to choose Fax to Server. Press OK.

  • Page 37: Function Table And Default Factory Settings

    Control panel setup Function table and default factory settings The factory settings are shown in Bold with an asterisk. Main menu Submenu Menu selections Options 3.Address Book 1.One Touch Dial — Stores up to 16 One 2.Fax Touch Dial numbers. —...

  • Page 38: Menu Selections

    5.E-mail/IFAX (Up to 60 characters) (MFC-9460CDN 2.Setup Server 1.SMTP 1.SMTP Server Name (Up to 64 characters) MFC-9465CDN) IP Address 3.E-mail/IFAX (MFC-9560CDW) [000-255].[000-255].[000-255].[000-255] 2.SMTP Port 00025* [00001-65535] 3.Auth. for SMTP None* SMTP-AUTH POP bef.SMTP 4.SMTP SSL/TLS None*/SSL/TLS 5.Verify Cert. On/Off* 2.POP3 1.POP3 Server Name...
  • Page 39 7.Network 5.E-mail/IFAX 3.Setup Mail RX 1.Auto Polling (Continued) (MFC-9460CDN 2.Poll Frequency 10Min* MFC-9465CDN) (01Min to 60Min) 3.E-mail/IFAX 3.Header (MFC-9560CDW) Subject+From+To (Continued) None* 4.Del Error Mail 5.Notification Off* (Up to 40 characters) 4.Setup Mail TX 1.Sender Subject 2.Size Limit Off* 3.Notification Off* 5.Setup Relay...
  • Page 40 Color 200 dpi PDF* Color 300 dpi MFC-9465CDN) PDF/A Color 600 dpi 4.Scan To E-mail Secure PDF Gray 100 dpi (MFC-9560CDW) Signed PDF Gray 200 dpi JPEG Gray 300 dpi B&W 200 dpi (If you choose Gray B&W 200x100 dpi option)
  • Page 41 Color 200 dpi PDF* Color 300 dpi MFC-9465CDN) PDF/A Color 600 dpi 5.Scan To FTP Secure PDF Gray 100 dpi (MFC-9560CDW) Signed PDF Gray 200 dpi JPEG Gray 300 dpi B&W 200 dpi (If you choose Gray B&W 200x100 dpi option)
  • Page 42 Color 200 dpi PDF* Color 300 dpi MFC-9465CDN) PDF/A Color 600 dpi 6.ScanTo Network Secure PDF Gray 100 dpi (MFC-9560CDW) Signed PDF Gray 200 dpi JPEG Gray 300 dpi B&W 200 dpi (If you choose Gray B&W 200x100 dpi option)
  • Page 43 Index Broadcasting ............. 24 setting up groups for ..........21 Dialing groups (broadcasting) ..........24 Fax to Server ............32 Fax, stand-alone sending broadcasting ............24 Groups for broadcasting ........... 21 One touch changing ..............19 setting up ............... 13 Quick dial ..............

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