Xerox DocuPrint 180 NPS Troubleshooting Manual page 59

Symptom
Blank display: pressing a key
fails to restore image.
You have cleared all faults that
are listed on the printer control
console, but the Attention light
is still on and the following
message is displayed:
Output is stopped. See
message at the System
Display
Printer is totally unresponsive
even after pressing the
Continue button.
The first job to print after a
reboot or a diagnostics
session takes 30 to 60
seconds longer than usual.
XEROX DOCUPRINT 96/4635/180 NPS TROUBLESHOOTING GUIDE
9.
This chapter describes problems in which your monitor shows no
image, the printer does not respond when you press the Continue
button, or the printer main window does not respond.
Probable cause
Monitor is switched off;
brightness and contrast
controls are misadjusted; or
there is a more serious
problem.
There is an uncleared output
fault.
Unknown
This is normal operation.
9System unresponsive
Action
1. Make sure that the monitor is switched
on.
2. Make sure that the brightness and
contrast controls (if available) are turned
far enough to the left to brighten the
screen.
3. If switch is on and controls are turned to
the left, call the service representative.
Follow the instructions in the output message
and press the Continue button.
Enter Restart Sequencer. If that fails to
correct the problem, enter Restart System. If
the printer is still unresponsive, call your
service representative. Refer to Guide to
Configuring and Managing the System for
more information on Restart Sequencer.
No action is needed. Subsequent jobs should
print without a delay.
9-1