Electrical safety Observe the following rules when working on electrical equipment. Important: Use only approved tools and test equipment. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents. Many customers have, near their equipment, rubber floor mats that contain small conductive fibers to decrease electrostatic discharges.
– Use caution; do not become a victim yourself. – Switch off power. – Send another person to get medical aid. Safety inspection guide The purpose of this inspection guide is to assist you in identifying potentially unsafe conditions. As each machine was designed and built, required safety items were installed to protect users and service technicians from injury.
2. Make sure that the ESD protective devices you use have been certified (ISO 9000) as fully effective. When handling ESD-sensitive parts: • Keep the parts in protective packages until they are inserted into the product. • Avoid contact with other people. •...
Laser compliance statement (multilingual translations) The laser compliance statements in this section are provided in the following languages: • English • Arabic • Brazilian Portuguese • French • German • Hebrew • Japanese • Korean • Spanish • Traditional Chinese Chapter 1 Safety information...
– “FRU identification for CTO, CMV, and GAV products” on page 25 Important: • Advise customers to contact the Lenovo Customer Support Center if they need any assistance in obtaining or installing any software fixes, drivers, and UEFI BIOS downloads. Telephone numbers for Lenovo Support are available at: http://www.lenovo.com/support/phone...
MT and 3-digit model, where model = “CTO” (Example: 1829-CTO). Custom Model Variant (CMV) This is a unique configuration that has been negotiated between IBM or Lenovo and the customer. A unique 4-digit MT and 3-digit model is provided to the customer to place orders (Example: 1829-W15). A CMV is a special bid offering.
• eSupport can be used to view the list of key commodities built in a particular machine serial (this is the same record found in PEW). • eSupport can be accessed at the following Web site: http://www.lenovo.com/support • To view the key commodities, click on PARTS INFORMATION, then PARTS LOOKUP. Type in the model type and serial number.
“What to do first” on page 27 • “Checkout guide” on page 28 – “Diagnostics using PC-Doctor for DOS” on page 28 – “Lenovo ThinkVantage Toolbox” on page 30 – “FRU tests” on page 31 • “Power system checkout” on page 32 ®...
PC-Doctor. Note: PC-Doctor for DOS is available at the following Web site: http://www.lenovo.com/support To create the PC-Doctor diagnostic CD, follow the instructions on the Web site. For some possible configurations of the computer, PC-Doctor might not run correctly. To avoid this problem, you need to initialize the computer setup by use of the ThinkPad Setup before you run PC-Doctor.
Configuration utility for DOS. The utility is available on the following Web site: http://www.lenovo.com/support PC-Doctor cannot be used to test a device that is in the docking station, even if the computer supports the docking station.
Benchmark System DOS Shell Tech Support Form Battery Rundown Erase Drive Contents View PCDR Host Log Lenovo ThinkVantage Toolbox ® ® Lenovo ThinkVantage Toolbox is a diagnostic program that works through the Windows operating system. It enables you to view symptoms of computer problems and solutions for them, and includes automatic notification when action is required, computing assistance, advanced diagnostics, and diagnostic history.
Web site. To run this program, do as follows: Windows 7: Click Start ➙ Control Panel ➙ System and Security ➙ Lenovo - System Health and Diagnostics. Windows XP: Click Start ➙ All Programs ➙ ThinkVantage ➙ Lenovo ThinkVantage Toolbox.
Table 1. FRU tests (continued) Applicable test TrackPoint or pointing If the TrackPoint does not work, check the configuration as specified in the ThinkPad device Setup. If the TrackPoint is disabled, select Automatic to enable it. After you use the TrackPoint, the pointer may drift on the screen for a short time. This drift can occur when a slight, steady pressure is applied to the TrackPoint pointer.
Voltage (V dc) Ground (20V) Note: Output voltage of pin no.2 of the ac power adapter may different from the one you are servicing. 3. If the voltage is not correct, replace the ac power adapter. 4. If the voltage is acceptable, do the following: •...
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Wire Voltage (V dc) +2.5 to +3.2 Black Ground • If the voltage is correct, replace the system board. • If the voltage is not correct, replace the backup battery. • If the backup battery discharges quickly after replacement, replace the system board. Hardware Maintenance Manual...
Service Web site: When the latest maintenance diskette and the system program service diskette become available, they will be posted on http://www.lenovo.com/support. Restoring the factory contents by using Recovery Disc Set When the hard disk drive (HDD) or solid state drive is replaced because of a failure, no product recovery program is on the new drive.
c. Select the CD/DVD drive as the 1st Boot Device. 2. Insert the Operating System Recovery Disc into the DVD drive. 3. Press F10 to save the ThinkPad Setup configuration changes. Follow the instructions on the screen to begin the recovery process. 4.
Attention: If the user HDP has been forgotten, check whether a master HDP has been set. If it has, it can be used for access to the hard disk drive. If no master HDP is available, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user or the master HDP, or to recover data from the hard disk drive.
2. When the ThinkPad logo comes up, immediately press F1 to enter ThinkPad Setup. 3. Select Security, using the cursor directional keys to move down the menu. 4. Select Password. 5. Select Hard-disk x password, where x is the letter of the hard disk drive. A pop-up window opens. 6.
• The time set on the resume timer elapses. Note: The computer does not accept any input immediately after it enters sleep (standby) mode. Wait a few seconds before taking any action to reenter operation mode. Hibernation mode In hibernation mode, the following occurs: •...
A numeric error is displayed for each error detected in POST or system operation. In the displays, n can be any number. If no numeric code is displayed, check the narrative descriptions of symptoms. If the symptom is not described there, go to “Intermittent problems” on page 41. Note: For a device not supported by diagnostic codes in the ThinkPad Notebooks, see the manual for that device.
If the LCD you are servicing has two or less visible defective pixels, it should not be considered faulty. However, if the LCD has three or more visible defective pixels, it will be deemed as defective by Lenovo and it should be replaced.
1. Run the diagnostic test for the system board in loop mode at least 10 times. 2. If no error is detected, do not replace any FRUs. 3. If any error is detected, replace the FRU shown by the FRU code. Rerun the test to verify that no more errors exist.
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Table 6. Status indicators (continued) Indicator Meaning Sleep (standby) The illumination dot in the ThinkPad logo on the outer lid of the computer and on the status palm rest works as a system-status indicator: it shows whether the computer is in sleep (standby), hibernation, or normal model.
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Table 7. Special keys (continued) Description Special key Wireless radio control Enables or disables the built-in wireless networking features. If you press this key, a list (F9) of wireless features is displayed. You can quickly change the power state of each feature in the list.
If you replace the system board, you must restore the serial number of the system unit to its original value. Before replacing the system board, save the original serial number by doing the following: 1. Install the LENOVO ThinkPad Hardware Maintenance Diskette Version 1.76 or later, and restart the computer.
When you replace the system board, you must set the UUID on the new system board as follows: 1. Install the LENOVO ThinkPad Hardware Maintenance Diskette Version 1.76 or later, and restart the computer. 2. From the main menu, select 4. Assign UUID. A new UUID is created and written. If a valid UUID already exists, it is not overwritten.
1010 ExpressCard blank bezel and Media Card blank bezel Table 8. Removal steps of ExpressCard blank bezel When you press the ExpressCard blank bezel , it pops out Hardware Maintenance Manual...
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Table 8. Removal steps of ExpressCard blank bezel (continued) When installing: Make sure that the bezel is correctly oriented as shown in the following figure. Table 9. Removal steps of Media Card blank bezel When you press the Media Card blank bezel , it pops out Chapter 8 Removing and replacing a FRU...
Table 9. Removal steps of Media Card blank bezel (continued) When installing: Make sure that the bezel is correctly oriented as shown in the following figure. 1020 Hard disk drive or solid state drive assembly Attention: • Do not drop the drive or apply any physical shock to it. The drive is sensitive to physical shock. Improper handling can cause damage and permanent loss of data.
Table 10. Removal steps of HDD or SSD assembly (continued) Black 0.181 Nm M2 × 3 mm, wafer-head, nylon-coated (1) (1.85 kgfcm) Table 11. Removal steps of HDD or SSD bracket Step Screw (quantity) Color Torque Black 0.181 Nm M2 × 4 mm, flat-head, nylon-coated (4) (1.85 kgfcm) 1030 Keyboard For access, remove “1020 Hard disk drive or solid state drive assembly”...
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Table 12. Removal steps of keyboard Torque Step Screw (quantity) Color M2 × 3 mm, wafer-head, nylon-coated (2) Black 0.181 Nm (1.85 kgfcm) Hardware Maintenance Manual...
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Table 12. Removal steps of keyboard (continued) Chapter 8 Removing and replacing a FRU...
Table 13. Installation of the keyboard When installing the keyboard, do as follows: 1. Attach the connectors. 2. Attach the keyboard so that the keyboard edges are under the frame as shown in the following figure. 3. Secure the keyboard by tightening the screws from the bottom side of the computer. 1040 Top case assembly For access, remove “1020 Hard disk drive or solid state drive assembly”...
Table 14. Removal steps of top case assembly (continued) 1050 Backup battery For access, remove these FRUs in order: • “1020 Hard disk drive or solid state drive assembly” on page 54 • “1030 Keyboard” on page 55 • “1040 Top case assembly” on page 58 Chapter 8 Removing and replacing a FRU...
Table 15. Removal steps of backup battery DANGER Use only the battery specified in the parts list for your computer. Any other battery could ignite or explode. When installing: Make sure that the connector is attached firmly. 1060 Speaker assembly For access, remove these FRUs in order: •...
1070 Fingerprint reader 1070 Fingerprint reader For access, remove these FRUs in order: • “1020 Hard disk drive or solid state drive assembly” on page 54 • “1030 Keyboard” on page 55 • “1040 Top case assembly” on page 58 Table 17.
Important notice for replacing a battery pack: • Lenovo ThinkVantage Toolbox has an automatic battery diagnostic that determines if the battery pack is defective. A battery pack FRU should not be replaced unless this diagnostic shows that the battery is defective.
Table 19. Removal steps of battery pack DANGER Use only the battery specified in the parts list for your computer. Any other battery could ignite or explode. Remove the battery . Then detach the battery connector 1100 Optical drive or travel cover For access, remove these FRUs in order: •...
Table 20. Removal steps of optical drive or travel cover (continued) Black 0.181 Nm M2 × 4 mm, wafer-head, nylon-coated (2) (1.85 kgfcm) 1110 DIMM For access, remove “1030 Keyboard” on page 55. Table 21. Removal steps of DIMM When installing: Insert the notched end of the DIMM into the socket. Press the DIMM in firmly, and pivot it until it snaps into place.
• “1160 System board assembly and fan assembly” on page 70 • “1180 LCD unit” on page 73 • “1190 LCD bezel assembly” on page 76 Table 22. Removal steps of DIMM When installing: Insert the notched end of the DIMM into the socket. Press the DIMM in firmly, and pivot it until it snaps into place.
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Table 23. Removal steps of PCI Express Mini Card for wireless LAN (continued) Step Screw (quantity) Color Torque M2 × 4 mm, wafer-head, nylon-coated (2) Black 0.181 Nm (1.85 kgfcm) When installing: Plug the gray cable into the jack marked MAIN or M, and the black cable into the jack marked AUX or A on the card.
1130 PCI Express Mini Card for wireless WAN For access, remove “1030 Keyboard” on page 55. Table 24. Removal steps of PCI Express Mini Card for wireless WAN Remove the screws . Then remove the antenna RF connectors When installing: Plug the orange cable into the jack marked MAIN, and the blue cable into the jack marked AUX on the card.
1140 Bluetooth daughter card For access, remove these FRUs in order: • “1020 Hard disk drive or solid state drive assembly” on page 54 • “1030 Keyboard” on page 55 • “1040 Top case assembly” on page 58 • “1090 Battery pack” on page 62 Table 25.
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Table 26. Removal steps of Media Card Reader slot board assembly (continued) Step Screw (quantity) Color Torque Black 0.181 Nm M2 × 4 mm, wafer-head, nylon-coated (1) (1.85 kgfcm) Chapter 8 Removing and replacing a FRU...
Table 26. Removal steps of Media Card Reader slot board assembly (continued) 1160 System board assembly and fan assembly Important notices for handling the system board: When handling the system board, bear the following in mind. • The system board has an accelerometer, which can be broken by applying several thousands of G-forces. Note: Dropping a system board from a height of as little as 6 inches so that it falls flat on a hard bench can subject the accelerometer to as much as 6,000 G's of shock.
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For access, remove these FRUs in order: • “1020 Hard disk drive or solid state drive assembly” on page 54 • “1030 Keyboard” on page 55 • “1040 Top case assembly” on page 58 • “1090 Battery pack” on page 62 •...
Table 28. Removal steps of fan assembly Step Screw (quantity) Color Torque Black 0.181 Nm M2 × 4 mm, wafer-head, nylon-coated (2) (1.85 kgfcm) 1170 DC-in sub card For access, remove these FRUs in order: • “1020 Hard disk drive or solid state drive assembly” on page 54 •...
Note: Applying labels to the base cover The new base cover FRU is shipped with a kit containing labels of several kinds. When you replace the base cover, apply the following labels: FCC label Serial number label Following labels need to be peeled off from the old base cover, and need to be put on the new base cover. GEO label Rating label (COA) Windows license label (COA)
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Table 30. Removal steps of LCD unit Step Screw (quantity) Color Torque Black 0.181 Nm M2 × 4 mm, wafer-head, nylon-coated (2) (1.85 kgfcm) Step Screw (quantity) Color Torque M2 × 4 mm, wafer-head, nylon-coated (2) Black 0.181 Nm (1.85 kgfcm) Detach cables from the cable guides.
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Table 30. Removal steps of LCD unit (continued) Chapter 8 Removing and replacing a FRU...
Table 30. Removal steps of LCD unit (continued) 1190 LCD bezel assembly For access, remove these FRUs in order: • “1020 Hard disk drive or solid state drive assembly” on page 54 • “1030 Keyboard” on page 55 • “1040 Top case assembly” on page 58 •...
Table 31. Removal steps of LCD bezel assembly (continued) When installing: Make sure that all the latches are attached firmly. Then secure the bezel with the screws. 1200 Integrated camera For access, remove these FRUs in order: • “1020 Hard disk drive or solid state drive assembly” on page 54 •...
1210 Hinges For access, remove these FRUs in order: • “1020 Hard disk drive or solid state drive assembly” on page 54 • “1030 Keyboard” on page 55 • “1040 Top case assembly” on page 58 • “1090 Battery pack” on page 62 •...
1220 Wireless LAN antenna assembly, wireless WAN antenna assembly, and LCD rear cover assembly For access, remove these FRUs in order: • “1020 Hard disk drive or solid state drive assembly” on page 54 • “1030 Keyboard” on page 55 •...
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Table 34. Removal steps of Wireless LAN antenna assembly, wireless WAN antenna assembly, and LCD rear cover assembly (continued) Cable routing: When you install the antenna assembly, route the cables as shown in the following figure. As you route the cables, make sure that they are not subjected to any tension. Tension could cause the cables to be damaged by the cable guides, or a wire to be broken.
Rear view Sleep (standby) status indicator Media Card Reader slot Optical drive eject button Optical drive Power jack indicator Power jack Monitor connector USB/eSATA combo connector Ethernet connector SIM card door Fan louvers (rear) : For the description of the indicator, see Chapter 5 “Status indicators” on page 43. Bottom view Hard disk drive (HDD) or solid state drive Emergency reset hole...
CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You may find a list of CRUs in the publications that ship with your product or at http://www.lenovo.com/CRUs. You may be required to return the defective part that is replaced by the CRU.
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Table 36. Parts list—LCD No. FRU (LCD) LCD module, 14.0-inch HD LED backlight with WWAN and camera 04W1470 N • 4401-CTO, 2Dx, 2Jx, 2Kx, 2Lx, 2Mx, 2Nx, 2Px, 3Fx, 3Kx, 3Lx, 3Px, 3Sx, 3Tx, 3Ux, 3Yx, 48x, 4Px LCD module, 14.0-inch HD LED backlight with WWAN and camera 04W1471 N •...
Table 37. Parts list—Keyboard (continued) Language FRU no. 04W0824 04W0788 Slovak Slovenian 04W0825 04W0789 04W0810 04W0774 Spanish Swiss 04W0827 04W0791 Thai 04W0834 04W0798 04W0833 04W0797 Traditional Chinese Turkish 04W0828 04W0792 Turkish-F 04W0835 04W0799 U.K. English 04W0829 04W0793 04W0800 04W0764 U.S. English U.S.
Table 43. Parts list—Windows XP Professional recovery DVDs (continued) Language Turkish 03W7497 English 03W8224 Windows 7 Home Basic (32 bit) DVDs Windows 7 Home Basic (32 bit) is preinstalled as the operating system in the following models: • 4401-CTO, 3RG, 3VG, 42G, 45G, 46G, 34C, 35C, 37C, 38C, 39C, 3AC, 3BC, 3CC Table 44.
Table 46. Parts list—Windows 7 Home Premium (64 bit) recovery DVDs Language CRU ID Arabic 03W8271 Brazilian Portuguese 03W8272 03W8275 Czech English 03W8292 English disable 03W8291 French 03W8276 03W8278 German Greek 03W8277 Hebrew 03W8279 Hungarian 03W8280 Japanese 03W8281 Korean 03W8282 Polish 03W8283 Portuguese...
Windows 7 Professional (64 bit) DVDs Windows 7 Professional (64 bit) is preinstalled as the operating system in the following models: • 4401-CTO, 2LG, 2MG, 2NG, 2PG, 2QG, 2RG, 2SG, 3GG, 3LG, 3MG, 3SG, 3YG, 4AG, 4CG, 4DG, 4EG, 4GG, 4HG;2ZC;32C;33C;36C;2TV, 2UV Table 48.
USB floppy diskette drive for maintenance diskette 05K9283 USB floppy diskette drive tool kit 27L3452 Test card for integrated Smart Card 42W7820 — LENOVO ThinkPad Hardware Maintenance Diskette Version 1.76 or later Note: Download the file from the following Web site: http://www.lenovo.com/support Hardware Maintenance Manual...
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