Troubleshooting Suggestions - Wells HDCB1230G Owner's Manual

TROUBLESHOOTING
SYMPTOM
Pilot will not light
Burners won't light
One burner assembly won't
light
Portions of a burner won't
light or have erratic flame
Burner not hot enough
NOTE: There are no user serviceable components in the burner assemblies or in the control valves. In all
cases of damage or malfunction, contact your Authorized Wells Service Agency for repairs.
POSSIBLE CAUSE
Gas supply off
Air in lines
Pilot valve not on
Gas supply off
Air in lines
Pilot burner not lit
Control not on
Water in burner
Damaged gas control valve,
burner or other internal
component
Burner wet or flame opening(s)
clogged
Temperature control not set
Shutter or nozzle out of
adjustment
Damaged gas control valve,
burner or other internal
component
12
SUGGESTED REMEDY
Check main / unit gas valves
Turn pilot valve on. Attempt to light
pilot every 15 sec.
Turn pilot valve on / adjust
Check main / unit gas valves
Turn gas valve on. Attempt to light
pilot every 15 sec.
Turn off gas - allow unit to vent for 5
minutes. Turn gas back on and light
pilot
Turn control knob to ON, Set to
desired setting when lit
Remove burner and dry thoroughly
Contact Authorized Wells Service
Agency for repairs
Clean and dry burner
Adjust for desired temperature
Contact qualified technician for
adjustment
Contact Authorized Wells Service
Agency for repairs