Troubleshooting - Sony KDP-57XBR2 Operating Instructions Manual

Other Information
Troubleshooting
If, after reading these operating instructions, you have additional questions related to the use of
your Sony television, please call our Customer Information Services Center at 1-800-222-SONY
(7669) (U.S. residents only) or (416) 499-SONY (7669) (Canadian residents only).
Problem Possible Remedies
NO picture _a Make sure the projection TV's power cord is connected securely to
(screen not lit), the wall outlet.
no sound _ If your projection TV does not turn on, and a red light keeps
flashing, your projection TV may need service. Call your local Sony
Service Center.
Push the power button on the front of the projection TV.
Ij Check to see if the TV/VIDEO setting is correct: when watching TV,
set to TV. When watching connected equipment, set to VIDEO1,2, 3,
4, 5 or 6, as appropriate.
_1 Try another channel (it could be station trouble).
Remote control _ Batteries could be weak. Replace the batteries.
does not operate _ Press TV (FUNCTION)when operating the projection TV.
Make sure the projection TV's power cord is connected securely to
the wall outlet.
Locate the projection TV at least 3-4 feet away from fluorescent
lights.
Check the orientation of the batteries.
Dark, poor or no _ Adjust the Picture setting in the Video menu (see page 52).
picture (screen lit), _ Adjust the Brightness setting in the Video menu (see page 52).
good sound
Check antenna/cable connections.
Good ...................... picture, MUTINGso that Muting disappears from _e screen (see page 4)i
no sound
Cannot receive upper _ Use Auto Program in the Channel Setup menu to add receivable
channels (UHF) when channels that are not presently in memory (see page 58).
using an antenna
................... a Adjust the Color settings in _e video menu (see page 53ji
No color
Only snow and noise _a Check the antenna/cable connections.
appear on the screen _ Try another channel (it could be station trouble).
Press ANT to change the input mode (see page 4).
Picture is displayed; but a Try setting the Pic_re Mode to Game (see page 52).
snow or noise is obvious
Only a black screen _ Indicates there is no signal for the digital channel you are tuned to.
appears
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