Operation-Related Problems - Epson C I - 4 0 4 User Manual

5.4

Operation-related Problems

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Paper is not positioned at perforation for tear-off feature
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Select the correct form length using the Set-up feature.
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Reset top of form by performing a Parking function.
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Refer to section 3.4 Vertical Positioning Adjustment
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Paper tears or jams
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Examine the paper path; remove any obstructions.
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Is the paper too loose or too taut between the tractors?
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If the holes in the paper are deformed at their outer edges, the paper is
too taut.
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If the paper rises between the tractors, it is too loose.
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Readjust the tractor spacing so that the paper lies smoothly but without
any tension.
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Ensure that the paper is horizontally aligned on the pins.
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Open the printer's top cover. If necessary, loosen the two green screws
and remove the paper guide plate to gain access to the paper.
- Parking paper and resetting top of form
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Tear off the paper at the perforation line.
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Press
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Press
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Press
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Print head carriage does not move smoothly/does not move at all
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Examine the paper pathway. Remove any obstructions.
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Examine the carriage area for obstructions. Remove, where necessary.
Press the key
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Make sure that the transport lock has been removed.
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until the paper is in the park position.
. Printing will resume at the top of the next form.
when the paper pathway is cleared.
Troubleshooting and Diagnostics
5-9