Epson I455 User Manual
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Epson I455 User Manual

Epson I455 User Manual

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User's Guide
NPD5091-00 EN

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Summary of Contents for Epson I455

  • Page 1 User’s Guide NPD5091-00 EN...

  • Page 2: Copyright And Trademarks

    The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
  • Page 3 SDXC Logo is a trademark of SD-3C, LLC. General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks. Copyright © 2014 Seiko Epson Corporation. All rights reserved.

  • Page 4: Table Of Contents

    Getting to Know Your Product Using Epson iPrint..... . 43 Using AirPrint......44 Available Features.
  • Page 5 Using the control panel....84 Using Epson iPrint..... . 67 Quieter Printer Operations.
  • Page 6 Paper Does Not Feed Correctly....108 Contacting Epson Support....125 Paper does not feed.

  • Page 7: Introduction

    User’s Guide Introduction Introduction Where to Find Information The latest version of the following manuals are available on the Epson support website. http://www.epson.eu/Support (Europe) http://support.epson.net/ (other than Europe) ❏ Start Here (paper): Provides you with information on setting up the product and installing the software.

  • Page 8: Using Epson Connect Service

    ❏ Mac OS X refers to Mac OS X 10.6.8, 10.7.x, 10.8.x and 10.9.x. Using Epson Connect Service Using Epson Connect and other companies’ services, you can easily print directly from your smartphone, tablet PC or laptop, anytime and practically anywhere even across the globe! The services available vary by product. (&...

  • Page 9: Important Instructions

    User’s Guide Important Instructions Important Instructions Safety Instructions Read and follow these instructions to ensure safe use of this product. Make sure you keep this guide for future reference. Also, be sure to follow all warnings and instructions marked on the product. ❏...
  • Page 10 User’s Guide Important Instructions ❏ Use only the type of power source indicated on the product’s label. ❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off. ❏ Avoid electrical outlets controlled by wall switches or automatic timers. ❏...

  • Page 11: Using The Product With A Wireless Connection

    ❏ Do not continue printing when the ink level is below the lower line on the ink tank. Continued use of the product when the ink level is below the lower line could damage the product. Epson recommends filling all ink tanks to the upper line when the product is not operating to reset the ink levels.

  • Page 12: Handling Ink

    User’s Guide Important Instructions ❏ The exterior cover of the LCD screen could break if it receives a heavy impact. Contact your dealer if the panel surface chips or cracks, and do not touch or attempt to remove the broken pieces. ❏...

  • Page 13: Getting To Know Your Product

    Standard copy Borderless copy ✓ Scan from a computer ✓ from product to a computer from product to a memory card ✓ Epson Connect services iPrint ✓ Email Print ✓ Remote Print Driver Scan to Cloud ✓ Other companies’ services AirPrint ✓...
  • Page 14 User’s Guide Getting to Know Your Product Paper support Output tray Stopper Feeder guard Edge guide Sheet feeder Document cover Scanner glass Control panel Release lever (rear of the control panel) Memory card slot Memory card light...

  • Page 15: Guide To The Control Panel

    User’s Guide Getting to Know Your Product Scanner Unit Print head Ink tank unit Ink reservoir tanks (Ink tanks) Ink tubes USB connector for connecting to a computer AC inlet Guide to the Control Panel Buttons/Lights/Icons Function Turns the product on and off. The button light stays on when the product is on. Flashes when the product is receiving data, printing/copying/scanning, or cleaning the print head.

  • Page 16: Network Status Icon

    User’s Guide Getting to Know Your Product Network status icon: Icons Status Indicates a problem with the printer’s wireless (Wi-Fi) network connection, or that the printer is searching for a wireless (Wi-Fi) network connection. Indicates that the printer is connected to a wireless (Wi-Fi) network. The number of bars indicates the signal strength of the connection.

  • Page 17: Paper And Media Handling

    You can achieve good results with most types of plain paper. However, coated papers provide superior prints because they absorb less ink. Epson provides special papers that are formulated for the ink used in Epson ink jet products, and recommends these papers to ensure high-quality results.

  • Page 18: Paper Type Settings On The Lcd Screen

    11mm up to 11mm up to 11mm up to 11mm Legal User Defined Envelope Epson Bright White Ink Jet Paper Epson Photo Quality Ink Jet Paper Epson Matte Paper - Heavyweight Epson Premium Glossy Photo Paper 10×15cm(4×6in) 13×18cm(5×7in) 16:9 wide size (102×181mm)

  • Page 19: Paper Type Settings From The Printer Driver

    Epson Matte Paper - Heavyweight Matte Epson Photo Quality Ink Jet Paper Paper type settings from the printer driver The product automatically adjusts itself for the type of paper you select in your print settings. That is why the paper type setting is so important.
  • Page 20 User’s Guide Paper and Media Handling Slide out the paper support and the output tray and then raise the stopper. Slide the edge guide to the left. Fan and align the edges of the paper sheets. Then load them with the printable side up, against the right side of the sheet feeder.
  • Page 21 User’s Guide Paper and Media Handling Note: ❏ The printable side is often whiter or brighter than the other side. ❏ Always load paper into the sheet feeder short edge first, even when you are printing landscape -oriented pictures. ❏ You can use paper with binding holes. Load only one sheet of paper at a time. Make sure you adjust the size of your file to avoid printing over the binding holes.
  • Page 22 For plain paper, do not load paper above the H arrow mark inside the edge guide. For Epson special media, make sure the number of sheets is less than the limit specified for the media. “Selecting Paper” on page 17 &...

  • Page 23: Inserting A Memory Card

    User’s Guide Paper and Media Handling On the paper size setting screen, select the paper size and then press OK. On the paper type setting screen, select the paper type and then press OK. Note: You can also display the paper size and paper type settings screen by selecting Setup > Printer Setup > Paper Source Settings >...

  • Page 24: Placing Originals

    User’s Guide Paper and Media Handling Check the light stays on. = on, = flashing Important ❏ Do not try to force the card all the way into the slot. It should not be fully inserted. ❏ Do not remove the memory card while the light is flashing. The data in the memory card may be lost. Placing Originals Open the document cover and place your original face-down on the scanner glass.
  • Page 25 Paper and Media Handling Slide the original to the corner. Note: See the following sections if any problems occur with the scanning area or the scanning direction when using EPSON Scan. “The edges of your original are not scanned” on page 115 &...

  • Page 26: Copying

    User’s Guide Copying Copying Copying Documents Basic copying Follow the steps below to copy documents. Load paper. “Loading Paper and Envelopes” on page 19 & Place your original(s) on the scanner glass. “Placing Originals” on page 24 & Enter the Copy mode from the Home menu. Set the number of copies using the u or d button.

  • Page 27: Printing

    User’s Guide Printing Printing Basic Operation from the Control Panel Printing photos from a memory card Follow the steps below to print photos directly from a memory card. Load photo paper. “Loading Paper and Envelopes” on page 19 & Insert a memory card. “Inserting a Memory Card”...

  • Page 28: Personal Stationery Mode Menu List

    User’s Guide Printing Menu Function Lined Papers You can print lined paper, graph paper, and music paper. Follow the on-screen instructions to print. Writing Papers You can print your own lined paper with or without a photo set as the background. Follow the on-screen instructions to print.

  • Page 29: Accessing The Printer Driver For Windows

    Note for Windows users: ❏ Your printer driver automatically finds and installs the latest version of the printer driver from Epson’s Web site. Click the Software Update button in your printer driver’s Maintenance window, and then follow the on-screen instructions.

  • Page 30: Basic Printing

    Print Click Print on the File menu of your application. Epson Printer Utility 4 For Mac OS X 10.9, 10.8 or 10.7, click System Preferences on the Apple menu and then click Printers & Scanners (for Mac OS X 10.9) or Print & Scan (for Mac OS X 10.8 or 10.7). Select your product from the Printers list box, click Options &...
  • Page 31 User’s Guide Printing Access the printer settings. “Accessing the printer driver for Windows” on page 29 & Click the Main tab. Select the appropriate Document Size setting. You can also define a custom paper size. For details, see the online help.
  • Page 32 User’s Guide Printing Basic product settings for Mac OS X Note: Screen shots of the printer driver windows in this manual are from Mac OS X 10.7. Open the file you want to print. Access the Print dialog box. “Accessing the printer driver for Mac OS X” on page 30 &...

  • Page 33: Canceling Printing

    User’s Guide Printing Select the appropriate Orientation setting. Note: Select landscape orientation when printing envelopes. Select Print Settings from the pop-up menu. Select the appropriate Media Type setting. “Paper type settings from the printer driver” on page 19 & Click Print to start printing. Canceling Printing If you need to cancel printing, follow the instructions in the appropriate section below.
  • Page 34 For Windows Note: You cannot cancel a print job that has been completely sent to the product. In this case, cancel the print job by the product. Access the EPSON Status Monitor 3. “For Windows” on page 99 & Click the Print Queue button. The Windows Spooler appears.

  • Page 35: Other Options

    Printing photos the easy way Epson Easy Photo Print lets you lay out and print digital images on various types of paper. The step-by-step instructions in the window let you preview the printed images and get the effects you want without having to make any difficult settings.

  • Page 36: Product Presets (For Windows Only)

    Use the printer driver to print on both sides of the paper. Two types of 2-sided printing are available: standard and folded booklet. 2-sided printing is only available for the following papers and sizes. Paper Size Plain paper Legal, Letter, A4, B5, A5, A6 Epson Bright White Ink Jet Paper...
  • Page 37 ❏ The surface of the paper may be smeared during 2-sided printing. ❏ This feature is available only when EPSON Status Monitor 3 is enabled. To enable the status monitor, access the printer driver and click the Maintenance tab followed by the Extended Settings button. In the Extended Settings window, check the Enable EPSON Status Monitor 3 check box.

  • Page 38: Fit To Page Printing

    User’s Guide Printing Fit to page printing Lets you automatically enlarge or reduce the size of your document to fit the paper size selected in the printer driver. Note: This feature may not be available at some settings. Product settings for Windows Access the printer settings.

  • Page 39: Pages Per Sheet Printing

    User’s Guide Printing Pages per sheet printing Lets you use the printer driver to print two or four pages on a single sheet of paper. Note: This feature may not be available at some settings. Product settings for Windows Access the printer settings. “Accessing the printer driver for Windows”...

  • Page 40: Sharing The Product For Printing

    User’s Guide Printing Sharing the Product for Printing Setup for Windows These instructions tell you how to set up your product so other users on the network can share it. First you will set up the product as a shared printer on the computer directly connected to it. Then you will add the product to each network computer that will access it.
  • Page 41 User’s Guide Printing Select Share this printer, then type a Share name. Note: Do not use spaces or hyphens in the share name. If you want to automatically download printer drivers for computers that are running different versions of Windows, click Additional Drivers and select the environment and the operating systems of the other computers.

  • Page 42: Setup For Mac Os X

    User’s Guide Printing Windows Vista: Click the start button, select Control Panel, and then select Printer from the Hardware and Sound category. Windows XP: Click Start and select Control Panel, and then select Printers and Faxes, from the Printers and Other Hardware category.

  • Page 43: Basic Operation From Your Smart Device

    Using Epson iPrint Epson iPrint is an application that allows you to print photos, documents, and Web pages from a smart device such as a smartphone or tablet. You can use local print, printing from a smart device that is connected to the same wireless network as your printer, or remote print, printing from a remote location over the Internet.

  • Page 44: Using Airprint

    Displays photos and documents you selected. Starts printing. Note: To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint after transferring the document you want to print using the file sharing function in iTunes. Using AirPrint AirPrint allows you to wirelessly print to your AirPrint-enabled printer from your iOS device using the latest version of iOS and from your Mac using OS X v10.7.x or later.

  • Page 45: Scanning

    & Start Epson Scan. ❏ Windows 8.1 and 8: Select the EPSON Scan icon on the desktop, or select EPSON Scan from the Start screen. ❏ Windows 7, Vista and XP: Double-click the Epson Scan icon on the desktop. ❏ Mac OS X: Select Applications >...
  • Page 46 User’s Guide Scanning Select Text/Line Art as the Document Type setting. Click Preview. Click Scan.

  • Page 47: Image Adjustment Features

    Scanning Click OK. Your scanned image is saved. Image Adjustment Features Epson Scan offers a variety of settings for improving color, sharpness, contrast, and other aspects affecting image quality. See the Help for more details on Epson Scan. Histogram Provides a graphical interface for adjusting highlight, shadow, and gamma levels...
  • Page 48 User’s Guide Scanning Tone Correction Provides a graphical interface for adjusting tone levels individually. Image Adjustment Adjusts brightness and contrast and the balance of red, green, and blue colors in the overall image. Color Palette Provides a graphical interface for adjusting mid-tone levels, such as skin tones, without affecting the highlight and shadow areas of the image.

  • Page 49: Basic Scanning From The Control Panel

    User’s Guide Scanning Backlight Correction Removes shadows from photos that have too much background light. Dust Removal Removes dust marks from your originals automatically. Text Enhancement Enhances text recognition when scanning text documents. Auto Area Segmentation Makes Black&White images clearer and text recognition more accurate by separating the text from the graphics.

  • Page 50: Scan Mode Menu List

    ❏ When the computer to which you want to save the scanned images is detected on the network, the initial 15 characters of the computer name are displayed on the control panel. If you set Network Scan Name (Alphanumeric) on the Epson Event Manager, it is displayed on the control panel. Press x to start scanning.
  • Page 51 Select Full Auto Mode from the Mode list. Note: If the Show this dialog box before next scan check box is cleared, Epson Scan starts scanning immediately without displaying this screen. To return to this screen, click Cancel in the Scanning dialog box during scanning.

  • Page 52: Scanning In Home Mode

    User’s Guide Scanning Click Scan. Epson Scan starts scanning in Full Auto Mode. Epson Scan previews each image, detects what type of original it is, and selects the scan settings automatically. Your scanned image is saved. Scanning in Home Mode Home Mode lets you customize some scanning settings and check the changes you have made in a preview image.
  • Page 53 User’s Guide Scanning Select Home Mode from the Mode list. Select the Document Type setting. Select the Image Type setting. Click Preview. “Previewing and Adjusting the Scan Area” on page 58 & Adjust the exposure, brightness, and other image quality settings. Click Scan.

  • Page 54: Scanning In Office Mode

    In the File Save Settings window, select the Type setting and then click OK. Note: If the Show this dialog box before next scan check box is cleared, Epson Scan starts scanning immediately without displaying the File Save Settings window.
  • Page 55 User’s Guide Scanning Select Office Mode from the Mode list. Select the Image Type setting. Select the Document Source setting. Select the size of your original as the Size setting. Select an appropriate resolution for your original(s) as the Resolution setting. Click Scan.

  • Page 56: Scanning In Professional Mode

    In the File Save Settings window, select the Type setting and then click OK. Note: If the Show this dialog box before next scan check box is cleared, Epson Scan starts scanning immediately without displaying the File Save Settings window.
  • Page 57 User’s Guide Scanning Select Professional Mode from the Mode list. Select the type of original(s) you are scanning as the Document Type setting. Select the Document Source setting. If you select Reflective as the Document Type setting, select Photo or Document as the Auto Exposure Type setting.

  • Page 58: Previewing And Adjusting The Scan Area

    In the File Save Settings window, select the Type setting and then click OK. Note: If the Show this dialog box before next scan check box is cleared, Epson Scan starts scanning immediately without displaying the File Save Settings window.
  • Page 59 ❏ Some of the settings that you change after previewing an image are reset if you change the preview mode. ❏ Depending on your document type and the Epson Scan mode you are using, you may not be able to change the preview type.

  • Page 60: Various Types Of Scanning

    Various Types of Scanning Scanning a Magazine First of all, place your magazine and start Epson Scan. “Starting a Scan” on page 45 & Select Home Mode from the Mode list.
  • Page 61 Select Magazine as the Document Type setting. Click Preview. Adjust the exposure, brightness, and other image quality settings. See the Help for more details on Epson Scan. Click Scan. Select PDF as the Type setting, and then click OK. Your scanned image is saved.

  • Page 62: Scanning Multiple Documents To A Pdf File

    User’s Guide Scanning Scanning Multiple Documents to a PDF File First of all, place your document and start Epson Scan. “Starting a Scan” on page 45 & Select Professional Mode from the Mode list. Select the Document Source setting. Click Preview.
  • Page 63 Select PDF as the Type setting, and then click OK. Note: If the Show Add Page dialog after scanning check box is cleared, Epson Scan automatically saves your document without displaying the Add Page Confirmation window. Epson Scan starts scanning your document.

  • Page 64: Scanning A Photo

    Save File Select this button when you are finished. The pages are saved in one PDF file. Scanning a Photo First of all, place your photo on the scanner glass and start Epson Scan. “Starting a Scan” on page 45 &...

  • Page 65: Software Information

    Select Photograph as the Document Type setting. Click Preview. Adjust the exposure, brightness, and other image quality settings. See the Help for more details on Epson Scan. Click Scan. Select JPEG as the Type setting, and then click OK. Your scanned image is saved.

  • Page 66: Starting Other Scanning Software

    Or, select Epson Scan from the Start screen. ❏ Windows 7, Vista and XP: Double-click the EPSON Scan icon on the desktop. Or, select the start button icon or Start > All Programs or Programs > EPSON > EPSON Scan > EPSON Scan. ❏ Mac OS X: Select Applications >...

  • Page 67: Basic Scanning From Smart Devices

    Basic Scanning from Smart Devices Epson iPrint is an application that allows you to scan photos and documents from a smart device, such as a smartphone or tablet, that is connected to the same wireless network as your printer. You can save the scanned data on a smart device or to Cloud services, send it by email, or print it.
  • Page 68 User’s Guide Scanning Displays scanned images. Starts scanning. Displays the screen where you can save scanned data to a smart device or Cloud services. Displays the screen where you can send scanned data by email. Displays the screen where you can print scanned data.

  • Page 69: Menu List Of Control Panel

    User’s Guide Menu List of Control Panel Menu List of Control Panel You can use this product as a printer, copier, and scanner. When using one of these functions, except the printer function, select your desired function by selecting the corresponding Mode on the control panel. Each mode’s main screen appears as you select the mode.

  • Page 70: Personal Stationery Mode

    User’s Guide Menu List of Control Panel Menu Setting and Options To Computer (WSD) This feature is only available for English versions of Windows 8.1/8/7/Vista. Personal Stationery Mode Menu Setting item and description Lined Papers Lined Papers You can print lined paper, graph paper, or music paper.

  • Page 71: Wi-Fi Setup Mode

    If there is any problem with the connection, the report helps you find the solution. Epson Connect Services You can suspend or resume the Epson Connect or Google Could Print service, or cancel using the services (restore the default settings). Google Cloud Print See the Epson Connect portal website for more details.

  • Page 72: Refilling Ink

    “Product Information” on page 117 & ❏ Epson recommends the use of genuine Epson ink bottles. Epson cannot guarantee the quality or reliability of non-genuine ink. The use of non-genuine ink may cause damage that is not covered by Epson’s warranties, and under certain circumstances, may cause erratic product behavior.

  • Page 73: Ink Bottle Specifications

    Ink bottle specifications ❏ Epson recommends using the ink bottle before the date printed on the package. ❏ The ink bottles packaged with your product are partly used during initial setup. In order to produce high quality printouts, the print head in your product will be fully charged with ink.
  • Page 74 User’s Guide Refilling Ink Enter Setup mode from the Home menu on the LCD screen. Select Maintenance. Select Reset Ink Levels. Press x. Unhook the ink tank unit from the product and lay it down. Note: Do not pull the tubes. Open the ink tank unit cover, and then remove the cap of the ink tank.
  • Page 75 User’s Guide Refilling Ink Snap off the top of the cap, remove the cap of the ink bottle, remove the seal from the bottle, and then install the cap. Important: Close the ink bottle cap tightly; otherwise ink may leak. Note: Do not dispose of the top of the cap.
  • Page 76 User’s Guide Refilling Ink Note: If any ink remains in the ink bottle after filling the ink tank up to the upper line, install the cap securely and store the ink bottle upright for later use. Close the cap onto the ink tank securely. Close the ink tank unit cover.
  • Page 77 User’s Guide Refilling Ink Check the color that you refilled to the upper line, and then select it and follow the instructions on the LCD screen to reset the ink levels. Note: You can reset the ink levels even if you did not fill the ink to the upper line. However, this product cannot generate notifications and stop operations before ink levels drop below the lower line.

  • Page 78: Maintaining Your Product And Software

    Make sure that no warnings or errors are indicated in the control panel. Make sure that A4-size paper is loaded in the sheet feeder. Access the Epson Printer Utility 4. “Accessing the printer driver for Mac OS X” on page 30 &...

  • Page 79: Using The Control Panel

    User’s Guide Maintaining Your Product and Software Using the control panel Follow the steps below to check the print head nozzles using the product control panel. Make sure that no warnings or errors are indicated in the control panel. Make sure that A4-size paper is loaded in the sheet feeder. Enter Setup mode from the Home menu.

  • Page 80: Using The Head Cleaning Utility For Windows

    Follow the steps below to clean the print head using the Head Cleaning utility. Make sure that no warnings or errors are indicated in the control panel. Access the Epson Printer Utility 4. “Accessing the printer driver for Mac OS X” on page 30 &...

  • Page 81: Aligning The Print Head

    User’s Guide Maintaining Your Product and Software Make sure that no warnings or errors are indicated in the control panel. Enter Setup mode from the Home menu. Select Maintenance. Select Head Cleaning. Follow the instructions on the LCD screen to continue. Aligning the Print Head If you notice a misalignment of vertical lines or horizontal banding, you may be able to solve this problem by using the Print Head Alignment utility in your printer driver or by using the product buttons.

  • Page 82: Using The Control Panel

    User’s Guide Maintaining Your Product and Software Make sure A4-size paper is loaded in the sheet feeder. Access the Epson Printer Utility 4. “Accessing the printer driver for Mac OS X” on page 30 & Click the Print Head Alignment icon.

  • Page 83: Using The Power Ink Flushing Utility For Windows

    ❏ This function effects the service life of the ink pads. Ink pads reach their capacity earlier by running this function. Contact Epson Support or an authorised Epson service provider to request replacement before the end of their service life. It is not a user-serviceable part.

  • Page 84: Saving Power

    Select 3 minutes, 5 minutes, 10 minutes, or 15 minutes as the Sleep Timer setting, and click the Send button. Click the OK button. For Mac OS X Access the Epson Printer Utility 4. “Accessing the printer driver for Mac OS X” on page 30 &...

  • Page 85: Quieter Printer Operations

    You can check the number of sheets of paper fed from the printer driver. Click the Printer and Option Information button on your printer driver’s Maintenance window (for Windows) or on the Epson Printer Utility 4 (for Mac OS X).

  • Page 86: Managing The Printer Status Or Settings On A Web Browser

    Managing the Printer Status or Settings on a Web Browser Epson Connect Service Using Epson Connect, you can print from your smartphone, tablet PC, or laptop, anytime and practically anywhere. The following features are available for your printer. Email Print...

  • Page 87: Cleaning The Product

    User’s Guide Maintaining Your Product and Software Windows 7: Click the start button, and select Control Panel > View devices and printers in Hardware and Sound. Windows Vista: Click the start button, and select Control Panel > Printers in Hardware and Sound. Right-click on your printer and select Properties.

  • Page 88: Transporting The Product

    User’s Guide Maintaining Your Product and Software Caution: Be careful not to touch the parts inside the product. Important: ❏ Be careful to keep water away from the electronic components. ❏ Do not spray the inside of the product with lubricants. ❏...
  • Page 89 User’s Guide Maintaining Your Product and Software Open the scanner unit and make sure the print head is in the home position on the right. Note: If the print head is not in the home position on the right, turn on the product and wait until the print head locks in the far right position.

  • Page 90: Checking And Installing Your Software

    ❏ Do not put opened ink bottles in the box with product. Checking and Installing Your Software Checking the software installed on your computer To use the functions described in this User’s Guide, you need to install the following software. ❏ Epson Driver and Utilities...

  • Page 91: Installing The Software

    Insert the product software disk that came with your product and select the software you want to install on the Software Select screen. If you are using Mac OS X, or if your computer does not have a CD/DVD drive, go to the following Epson website to download and install the software.

  • Page 92: For Windows

    User’s Guide Maintaining Your Product and Software See the following section for information on determining what applications are installed. “Checking the software installed on your computer” on page 90 & For Windows Note: ❏ For Windows 8.1, 8, 7 and Vista, you need an administrator account and password if you log on as a standard user. ❏...

  • Page 93: For Mac Os X

    Access the site at: http://www.epson.com Next, select the support section of your local Epson Web site. ❏ To uninstall applications, you must log on to a Computer Administrator account. You cannot uninstall programs if you log on as a limited account user.

  • Page 94: Transferring Data Using An External Storage Device

    User’s Guide Transferring Data Using an External Storage Device Transferring Data Using an External Storage Device You can use the product’s memory card slot to copy files to a computer connected to the product. You can also use it to copy files on your computer to the storage device.

  • Page 95: Saving Files To A Storage Device

    User’s Guide Transferring Data Using an External Storage Device Double-click the removable disk icon, then select the folder in which your files are saved. Note: If you have set a volume label, it is displayed as the drive name. If you have not set the volume label, “removable disk” is displayed as the drive name on Windows XP.

  • Page 96: Error Indicators

    A scanner error has occurred. Turn the power off and on again. E-11 An ink pad needs to be replaced. Contact Epson or an authorised Epson service provider to replace the ink pad . It is not a user-serviceable part. W-01 A paper jam has occurred.
  • Page 97 The printer will advise you when the pad requires replacing and this can only be performed by an authorised Epson Service provider.

  • Page 98: Troubleshooting For Printing/Copying

    User’s Guide Troubleshooting for Printing/Copying Troubleshooting for Printing/Copying Diagnosing the Problem Troubleshooting product problems is best handled in two steps: first diagnose the problem, then apply likely solutions until the problem is fixed. The information that you need to diagnose and solve most common problems is provided by online problem solving, the control panel, or the status monitor.

  • Page 99: Checking Product Status

    When you access EPSON Status Monitor 3, the following window appears: Note: If EPSON Status Monitor 3 does not appear, access the printer driver and click the Maintenance tab and then the Extended Settings button. In the Extended Settings window, check the Enable EPSON Status Monitor 3 check box.

  • Page 100: Paper Jams

    Access the Epson Printer Utility 4. “Accessing the printer driver for Mac OS X” on page 30 & Click the EPSON Status Monitor icon. The EPSON Status Monitor appears. Paper Jams Caution: Never touch the buttons on the control panel while your hand is inside the product.

  • Page 101: Removing Jammed Paper From Inside The Product

    User’s Guide Troubleshooting for Printing/Copying Removing jammed paper from inside the product Cancel the print job if prompted by a message from the printer driver. “Canceling Printing” on page 33 & Open the scanner unit. Remove all of the paper inside, including any torn pieces.

  • Page 102: Preventing Paper Jams

    ❏ For plain paper, do not load paper above the line just under the H arrow mark inside the edge guide. For Epson special media, make sure the number of sheets is less than the limit specified for the media.

  • Page 103: Print Quality Help

    User’s Guide Troubleshooting for Printing/Copying Select the Print Preview check box in the Main window of your printer driver. Make the settings that you want to use to print. Click OK to close the printer settings window, and then print your file. Print Preview window opens. Select a page that has already been printed in the page list box on the left side, and then select Remove Page from the Print Options menu.

  • Page 104: Horizontal Banding

    “Replacing Ink inside the Ink Tubes” on page 82 & ❏ Try to use genuine Epson ink bottles. ❏ Make sure the paper type selected in the LCD menu or printer driver is appropriate for the type of paper loaded in the product.

  • Page 105: Incorrect Or Missing Colors

    “Replacing Ink inside the Ink Tubes” on page 82 & ❏ Try to use genuine Epson ink bottles and paper recommended by Epson. Blurry or smeared print ❏ Try to use genuine Epson ink bottles and paper recommended by Epson.

  • Page 106: Miscellaneous Printout Problems

    User’s Guide Troubleshooting for Printing/Copying ❏ If you have not used the product for a long time, use the Power Ink Flushing utility of the printer driver. “Replacing Ink inside the Ink Tubes” on page 82 & ❏ Run the Print Head Alignment utility. “Aligning the Print Head”...

  • Page 107: Size Or Position Of Copied Image Is Incorrect

    User’s Guide Troubleshooting for Printing/Copying Size or position of copied image is incorrect ❏ If the edges of the copy are cropped off, move the original slightly away from the corner. ❏ Clean the scanner glass. “Cleaning the exterior of the product” on page 87 &...

  • Page 108: Printing Is Too Slow

    ❏ For plain paper, do not load paper above the line just under the H arrow mark inside the edge guide. For Epson special media, make sure the number of sheets is less than the limit specified for the media.

  • Page 109: Paper Is Improperly Loaded

    User’s Guide Troubleshooting for Printing/Copying ❏ Make sure the paper is not curled or folded. If so, flatten it or curl it slightly toward the opposite side before loading. ❏ Remove the stack of paper and make sure that the paper is not too thin. “Paper”...

  • Page 110: A Message Prompting You To Reset The Ink Levels Is Displayed

    User’s Guide Troubleshooting for Printing/Copying ❏ If you are connecting the product to your computer via a USB hub, connect the product to the first-tier hub from your computer. If the printer driver is still not recognized on your computer, try to directly connect the product to your computer without the USB hub.

  • Page 111: Troubleshooting For Scanning

    ❏ Make sure you select the correct product if a scanner list appears when starting to scan. Windows: When you start Epson Scan using the EPSON Scan icon, and the Select Scanner list is displayed, make sure you select the model of your product.

  • Page 112: Using The Button

    “Epson Event Manager” on page 66 & ❏ Make sure Epson Scan and Epson Event Manager are installed correctly. ❏ If you have clicked the Keep Blocking button in the Windows Security Alert window during or after installation of the Epson Software, unblock Epson Event Manager.

  • Page 113: Using Scanning Software Other Than Epson Scan Driver

    User’s Guide Troubleshooting for Scanning Using scanning software other than Epson Scan driver ❏ If you are using any TWAIN-compliant programs, such as Adobe Photoshop Elements, make sure that the correct product is selected as the Scanner or Source setting.

  • Page 114: Ripple Patterns Appear In Your Scanned Image

    User’s Guide Troubleshooting for Scanning Characters are distorted or blurred ❏ In Office Mode or Home Mode, select the Text Enhancement check box. ❏ Adjust the Threshold setting. Home Mode: Select Black&White as the Image Type setting, click the Brightness button, and then try adjusting the Threshold setting.

  • Page 115: The Scanning Area Or Direction Is Unsatisfactory

    User’s Guide Troubleshooting for Scanning The scanning area or direction is unsatisfactory The edges of your original are not scanned ❏ If you are scanning in Full Auto Mode, or using thumbnail preview in Home Mode or Professional Mode, move the document or photo 6 mm (0.2 inch) away from the horizontal and vertical edges of the scanner glass to avoid cropping.

  • Page 116: Problems Remain After Trying All Solutions

    User’s Guide Troubleshooting for Scanning Problems Remain After Trying All Solutions If you have tried all the solutions and have not solved the problem, initialize the Epson Scan settings. Click Configuration, select the Other tab, and then click Reset All.

  • Page 117: Product Information

    T6642 Magenta T6643 Yellow T6644 Important: Use of genuine Epson ink other than specified could cause damage that is not covered by Epson’s warranties. Color Black, Cyan, Magenta, Yellow Temperature Storage: -20 to 40 ˚C (-4 to 104 ˚F) 1 month at 40 ˚C (104 ˚F) Freezing:* -15 ˚C (5 ˚F)

  • Page 118: Technical Specifications

    ❏ Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot attest to the quality of any non-Epson brand or type of paper. Always test samples of paper stock before purchasing large quantities or printing large jobs.

  • Page 119: Printable Area

    User’s Guide Product Information Thickness 0.08 to 0.11 mm (0.003 to 0.004 in.) (for plain paper) Weight 64 g/m² (17 lb) to 90 g/m² (24 lb) (for plain paper) Envelopes: Envelope #10 4 1/8 × 9 1/2 in. Size Envelope DL 110 × 220 mm Envelope C6 114 ×...

  • Page 120: Scanner Specifications

    User’s Guide Product Information Media type Single sheets Envelopes 3.0 mm (0.12 in.) 3.0 mm (0.12 in.) 3.0 mm (0.12 in.) 5.0 mm (0.20 in.) 3.0 mm (0.12 in.) 20.0 mm (0.78 in.) Note: Depending on the type of paper, print quality may decline in the top and bottom areas of the print, or the area may be smeared.

  • Page 121: Network Interface Specification

    User’s Guide Product Information Network interface specification Wi-Fi Standard: IEEE 802.11b/g/n Security: WEP (64/128bit) WPA-PSK (TKIP/AES) Frequency Band: 2.4 GHz Communication Mode: *4*5 Infrastructure, Ad hoc , Wi-Fi Direct *1 Complies with either IEEE 802.11b/g/n or IEEE 802.11b/g depending on location of purchase. *2 Complies with WPA2 with support for WPA/WPA2 Personal.

  • Page 122: Mechanical

    User’s Guide Product Information Photo data specifications File format JPEG with the Exif Version 2.3 standard 80 × 80 pixels to 10200 × 10200 pixels Image size Number of files Up to 2000 * Up to 999 files can be displayed at a time. (If the number of files exceeds 999, the files are displayed in groups.) Mechanical Storage Dimensions...

  • Page 123: Environmental

    Manufacture: Askey Computer Corporation Type: WLU6320-D69(RoHS) This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product.

  • Page 124: Interface

    Product Information For European users: We, Seiko Epson Corporation, hereby declare that the equipment Model, C462R is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. For use only in Ireland, UK, Austria, Germany, Liechtenstein, Switzerland, France, Belgium, Luxemburg, Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Croatia, Cyprus, Greece, Slovenia, Malta, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia.

  • Page 125: Where To Get Help

    Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.

  • Page 126: Help For Users In Europe

    User’s Guide Where To Get Help Help for Users in Europe Check your Pan-European Warranty Document for information on how to contact Epson support. Help for Users in Taiwan Contacts for information, support, and services are: World Wide Web (http://www.epson.com.tw) Information on product specifications, drivers for download, and products enquiry are available.

  • Page 127: Help For Users In Singapore

    1F., No.113, Shengli Rd., Pingtung City, Pingtung County 900, Taiwan Help for Users in Singapore Sources of information, support, and services available from Epson Singapore are: World Wide Web (http://www.epson.com.sg) Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), Sales Enquiries, and Technical Support via e-mail are available.

  • Page 128: Help For Users In Vietnam

    80 Truong Dinh Street, District 1, Hochiminh City Vietnam Help for Users in Indonesia Contacts for information, support, and services are: World Wide Web (http://www.epson.co.id) ❏ Information on product specifications, drivers for download ❏ Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail Epson Hotline ❏...

  • Page 129: Help For Users In Hong Kong

    To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited. Internet Home Page Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information: ❏ Product information ❏...

  • Page 130: Help For Users In India

    603-56288333 Help for Users in India Contacts for information, support, and services are: World Wide Web (http://www.epson.co.in) Information on product specifications, drivers for download, and products enquiry are available. Epson India Head Office - Bangalore Phone: 080-30515000 Fax: 30515005 Epson India Regional Offices:...

  • Page 131: Help For Users In The Philippines

    For Service (CDMA & Mobile Users) - 3900 1600 (9AM - 6PM) Prefix local STD code Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone and fax numbers and e-mail address below:...

  • Page 132: Index

    Calendar...................70 control panel................80 Canceling printing................33 Mac OS X..................80 Mac OS X..................34 Windows..................80 Windows..................34 Help Cleaning Epson..................125 print head..................79 Epson Event Manager..............66 product..................87 Epson Scan...................65 Color problems................105 Home Mode..................52 Confirm Network Settings.............71 Horizontal banding..............104 Contacting Epson.................125 Copying basic....................26 Copyright...................2 Image Adjustment................47 Incorrect characters..............106...
  • Page 133 Office Mode..................54 smeared prints..............105, 107 solving..................125 Product checking status................99 cleaning..................87 Pages per sheet printing..............39 parts....................13 Paper transporting.................88 Epson special paper..............17 Product settings feeding problems..............108 accessing for Mac OS X..............30 jams.....................100 accessing for Windows..............29 loading..................19 Power Off Timer.................84 loading capacity................17 Sleep Timer..................84 printable area................119...
  • Page 134 User’s Guide Index Sleep Timer..................70 Smeared prints..............105, 107 Software uninstalling..................91 Specifications ink bottles..................117 mechanical.................122 memory card................121 paper...................118 printer..................118 scanner..................120 standards and approvals............123 Speed increasing...................108 Status lights..................111 Status Monitor Mac OS X...................100 System requirements..............117 Technical support.................125 Trademarks..................2 Transporting product..............88 connector...................124 Web service..................8, 70 Wi-Fi Setup..................71 Windows accessing printer settings............29...

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