Epson 9600 Printer Manual page 170

170 | Solving Problems
Print quality problems (continued)
Problem
Your print has vertical
banding.
Colors are incorrect or
missing.
Solution
• Check the Ink Out lights to see if you are low on ink. Replace ink cartridges if
necessary, as described on page 141.
• Run a nozzle check and cleaning cycle. See page 132 for instructions.
• Make sure the Media Type setting in the printer software is correct for the media
you're printing on.
• If you're using cut sheet media, make sure the printable side is face up.
• Choose a higher resolution, such as SuperPhoto - 2880 dpi.
• Deselect the High Speed setting in your printer software's Advanced dialog box.
• Align the print head, as described on page 135.
You may need to adjust your paper configuration settings (page 102 for Macintosh or
page 120 for Windows). Check these settings:
• Your image may be oversaturated. Try reducing the Color Density and Paper
Suction.
• Make sure Paper Thickness setting is correct for the paper you're printing on.
• If you've created a custom paper profile, be sure to return the setting to standard
(STD) when you're done using it. See page 85.
• Make sure the Media Type setting in the printer software is correct for the media
you're printing on.
• If you're using cut sheet media, make sure the printable side is face up.
• Run a nozzle check and cleaning cycle (see page 132).
• Check the expiration date printed on each of the ink cartridges. If the cartridge is
too old, replace it as described on page 141.
• Check the Ink Out lights and replace ink cartridges if your ink supply is low, as
described on page 141.
• Make sure color settings in your application or printer software are correct.
• If you recently changed an ink cartridge, air may have entered the ink delivery
system. Remove and reinstall the cartridge to make sure it's seated properly, then
perform several cleaning cycles. See page 132.
• Visit www.epson.com to download custom ICC color profiles for your printer.
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