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Operations Manual
Operations Manual
KV-PCDVR
8GHO44-88

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Summary of Contents for Toshiba surveillix KV-PCDVR

  • Page 1 Operations Manual Operations Manual KV-PCDVR 8GHO44-88...
  • Page 3 No part of this documentation may be reproduced in any means, electronic or mechanical, for any purpose, except as expressed in the Software License Agreement. Toshiba shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is subject to change without notice.
  • Page 4: Limited Warranty

    LIMITED WARRANTY DIGITAL VIDEO RECORDER Promptly register your product with Toshiba on-line at http://www.toshiba.com/taisisd. By registering your product you will be eligible for periodic updates, announcements, and special offers applicable for your product. You will have access to extended warranty options, upgrades (as applicable), useful tips, on-line troubleshooting, and the ability to schedule service on-line if necessary.
  • Page 5: Safety Precautions

    Safety Precautions WARNING RISK OF ELECTRICAL SHOCK DO NOT OPEN WARNING : TO REDUCE THE RISK OF ELECTRICAL SHOCK, NOT REMOVE COVER. USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALI FIED S ERVICE P ERSO NNEL. WARNING: TO REDUCE THE RISK OF ELECTRICAL SHOCK, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE.
  • Page 6: Important Safety Instructions

    10. Object and Liquid Entry Points Never insert foreign objects into the DVR unit, other than the media types approved by Toshiba, as they may touch dangerous voltage points or short-out parts that could result in a fire or electrical shock.
  • Page 7 IMPORTANT SAFETY INSTRUCTIONS 12. Disc Tray Keep your fingers well clear of the disc tray as it is closing. Neglecting to do so may cause serious personal injury. 13. Burden Do not place a heavy object on or step on the product. The object may fall, causing serious personal injury and serious damage to the product.
  • Page 8: Notes On Handling

    viii Notes on Handling Note on Moisture Condensation When shipping the DVR unit, the original shipping Moisture condensation damages the DVR unit. Please carton packing materials come in handy. For maximum read the following carefully. protection, repack the unit as it was originally packed at the factory.
  • Page 9: Table Of Contents

    Table of Contents SAFETY PRECAUTIONS ..................V PREFACE......................XIV ............................BOUT THIS UIDE ............................ECHNICIAN OTES INTRODUCTION ......................1 ® DVR™..........................1 HAT IS A URVEILLIX ................................2 EATURES DVR DESCRIPTION .................... 3 ............................4 ASIC EATURES ......................5 RONT ANEL ONTROLS AND ANEL ONNECTORS ........................6 ERIAL...
  • Page 10 4.3.1 Creating a Motion Area........................27 4.3.2 Activating an Alarm Output on a Motion Event................27 ............................28 RAME ETUP ) ......................30 CHEDULE ETUP ECORDING 4.5.1 Schedule Setup (Sensor) ........................31 4.5.2 Creating a Recording Schedule (Motion and Continuous) ............32 4.5.3 Creating a Recording Schedule (Sensor) ..................32 4.5.4 Scheduling Alarm Events ........................32 4.5.5...
  • Page 11 5.11 ............................60 RAPHIC EARCH 5.12 UDIO LAYBACK ............................61 PAN / TILT / ZOOM ..................62 PAN/TILT/ZOOM O ........................63 VERVIEW PTZ C ETTING AMERA ........................63 6.2.1 Supported Protocols ...........................64 PTZ S ETUP ..............................65 REATING AND IEWING RESET OSITIONS ..................66 PTZ A DDRESS ETTING ..........................67...
  • Page 12 xiii 11.6 ........................98 EARCH LARM INDOW 11.7 ONFIGURATION INDOW ........................99 WEB VIEWER ....................100 12.1 ........................101 IEWER VERVIEW 12.2 ONFIGURING THE ERVER FOR EMOTE ONNECTION ..............102 12.3 ONNECTING TO A USING IEWER ..................102 12.4 LOSING THE IEWER ........................102 REMOTE SOFTWARE ..................103 13.1 EMOTE OFTWARE...
  • Page 13: Preface

    DVR unit and for troubleshooting when a problem occurs. Only authorized personnel should attempt to repair this unit. Toshiba reserves the right to make changes to the DVR units represented by this manual without notice. The following text and symbols mark special messages throughout this guide:...
  • Page 14: Introduction

    Introduction What is a Surveillix DVR™ ® A Surveillix DVR is simply a server that performs as a High Definition Digital Recorder. By utilizing the many features of a computer, including processing power, storage capacity, graphics compression, and security features, the DVR unit is more powerful than the analog recorders of the past.
  • Page 15: New Features

    New Features Toshiba’s Surveillix DVRs include the following new features: • Optimized and Designed for Microsoft® Windows® 2000 • Supports up to 16 Digital Control Outputs on Alarm Activation • Supports up to 16 Relay Inputs for Alarm Control •...
  • Page 16: Dvr Description

    C H A P T E R DVR Description This chapter includes the following information: • Input/Output connector locations • Front Panel Controls and LEDs • Rear Panel Connectors • Drive Positions • Serial Number Location...
  • Page 17: Basic Features

    Basic Features Surveillix™ state-of-the-art High Definition Digital Recorders are housed in a high performance and versatile 4U Aluminum Rack-Mount case allowing easy storage of multiple DVRs for enterprise applications. Every Surveillix DVR Unit comes equipped with the latest technology: • Intel®...
  • Page 18: Front Panel Controls And Leds

    Front Panel Controls and LEDs The front panel of the DVR unit contains the devices that will be commonly used for data removal, retrieval, and backup replacement. The most common components and buttons are shown below: Figure 1.2 Figure 1.2 Hard Drive Activity LED Display Cooling Fan Air Intake Power LED Display...
  • Page 19: Rear Panel Connectors

    Rear Panel Connectors The rear panel of the DVR unit contains virtually all of the connectors you will be using. Below is a diagram that outlines the location and description of each connector: ----= Figure 1.3 KV-PCDVR16 Shown Figure 1.3 BNC Connector for Camera Input and Audio Line In Looping Outputs...
  • Page 20: Serial Number

    Serial Number Toshiba America Information Systems, Inc. Rating: 115-230V~60/50Hz 10A This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
  • Page 21: Getting Started

    C H A P T E R Getting Started This chapter includes the following information: Included Components Setting up your DVR Hardware Optional Components...
  • Page 22: Identifying Included Components

    Identifying included components Surveillix™ DVRs come with a mouse, keyboard and selected software and cables. Identify the following components to make sure everything has been properly included with your new DVR unit. If any of the following items are missing, contact your dealer to arrange a replacement.
  • Page 23: Keyboard Setup

    Keyboard Setup To attach the keyboard to the DVR unit, plug the end of the Keyboard into the keyboard PS/2 Port located on the back of the machine. The keyboard PS/2 Port can be identified by the purple color. Refer to the Rear Panel Connectors diagram for more information.
  • Page 24: Monitor Setup

    Monitor Setup Attach the Monitor to the Rear of the DVR unit using the VGA cable supplied by the Monitor Manufacturer. Refer to your monitor manual for detailed information on how to setup and use it. NOTE: The monitor you use must be capable of having a screen resolution of 1024 x 768 and display colors of at least 24 Bit Power Setup Attach the AC power cable to the rear of the DVR Unit.
  • Page 25: Looping Output Termination

    Figure 2.6 Video Inputs – The Video inputs are RG-59 BNC connectors. Simply plug one end into your video source (DVD, Camera, etc.) and plug the other end into the desired BNC input on the DVR unit. Looping Output Termination When terminating the outputs becomes necessary, the DVR unit has built-in termination that allows you to select individual outputs to be terminated.
  • Page 26: Connecting Control Outputs To The Dvr

    Connecting Control Outputs to the DVR Each DVR unit may have up to 16 Control Outputs. These outputs can be used to trigger devices such as Sirens, Phone Dialers, Lights, and any other relay activated device. Control Output Control Out (1 ~ 16) Siren, Alarm, Outside Relays External Power Supply ( DC 12V) •...
  • Page 27: Looping Outputs

    2.10 Looping Outputs The 8 and 16 Channel DVR units may have up to 16 Looping outputs. Depending on the destination of the outputs, each output may have to be terminated (See section 2.10). Figure 2.9 Figure 2.10 Looping Outputs – The Video inputs are RG-59 BNC connectors. Make sure there is a video source connected to the input and then connect a cable to the Channel Out.
  • Page 28: Additional Outputs And Connectors

    2.11 Additional Outputs and Connectors Signal Line (+) Ground Signal Line (-) RX LED TX LED Operation S-Video Output To TV/VCR DVI Output To Digital / Analog Device with DVI Connector SVGA Output To VGA Monitor...
  • Page 29: Optional Components

    2.12 Optional Components To fully utilize your DVR unit’s potential, several optional Surveillix components are listed below. Contact your dealer for more information. Extra Video Storage Hard Drive – Each DVR unit has a virtually unlimited storage potential. By adding additional Video Data Hard Drives you can extend the amount of Video Data your DVR system can store before overwriting older data.
  • Page 30: Dvr Basics

    C H A P T E R DVR Basics This chapter includes the following information: • Turning the DVR on and off • Becoming familiar with the Display screen • Defining Screen Divisions...
  • Page 31: Turning On The Dvr

    Turning on the DVR Once the cables and adapters have been properly connected (See Chapter 2) it is time to turn on the power. To turn on the power follow these steps: Figure 3.1 Turning the DVR unit ON Turn on the monitor and any external peripherals (ex. Printers, External Storage Devices, etc.) connected to the DVR unit.
  • Page 32: Display Screen

    Display Screen Each time the DVR is restarted, the program defaults to the Display screen. The following diagram outlines the buttons and features used on the Display screen. You should become familiar with these options as this is the screen that will be displayed the majority of the time.
  • Page 33: Camera View

    Remote User Display – Displays the users connected to the DVR. Instant Replay – This button is a shortcut that instantly jumps into Search Mode and begins playing the video backwards. Date/Time – Displays the current time and date. This date and time is stamped into the recorded video and is displayed whenever the video is played back.
  • Page 34: Recording Status Indicator

    Recording Status – Displays the current recording status of the camera using symbols. (See Section 3.5) Special Recording – Displays text relating to the type of recording that is occurring. (See Section 3.5) Recording Status Indicator The Camera status for each camera is displayed next to the Camera number (or name) on the Video Display Area. The following are the different states for each camera: Recording –...
  • Page 35 2 nd Eight Cameras View – Displays cameras 10-16,8,9 in the Video Display Area. To return to a different Multi-Camera View, select a different Screen Division option from the Screen Division menu. 1 st Sixteen Cameras View – Displays cameras 1-8 in the Video Display Area. To return to a different Multi- Camera View, select a different Screen Division option from the Screen Division menu.
  • Page 36: Setup Options

    C H A P T E R Setup Options This chapter includes the following information: • Setup Overview • Channels • Color • Schedule • Speed • Motion Detect • Password • Pan/Tilt • Audio...
  • Page 37: Setup Overview

    Setup Overview The Setup options allow you to optimize your DVR unit by adjusting things like camera names, reboot schedules, recording schedules and more. It is extremely important that you setup your DVR correctly for several reasons. • Recording Schedules – By optimizing the recording schedule you can increase the amount of pertinent recorded video that is saved on the DVR and keep it longer.
  • Page 38: Camera Setup

    Camera Setup Figure 4.2 Camera Setup Figure 4.2 Select Camera – Selects the current camera to be edited . Camera Name – Allows you to specify a name for each camera. Sensor Connections – Allows you to attach one or more sensor connections to each camera . You can connect one or more Sensors to the selected camera by checking the box next to the sensor(s).
  • Page 39: Motion

    Motion 4 5 6 7 Figure 4.3 Select Camera – Selects the current camera to be edited. Sensitivity – Adjusts the sensitivity within the designated Motion Areas. Clear – Clears all Motion Areas for the selected camera. Regular Interval Recording – This option allows you to record a single frame every few minutes or every few hours to show that the DVR is still functioning even when motion is not taking place.
  • Page 40: Creating A Motion Area

    Post Alarm (MOTION) – Allows you to record video after Motion has stopped for a specified period of time. This option will only work for cameras set to record using Motion Detection Pre-Alarm – Allows you to record a section of video just prior to Motion or Sensor activation. 4.3.1 Creating a Motion Area Creating a Motion Area...
  • Page 41: Frame Setup

    Frame Setup The Frame Setup menu allows you to turn adjust both the resolution and the number of images per second each camera will record. Figure 4.4 Set Default – Selecting this option resets all camera Frames and resolutions to the default settings. Frame Status –...
  • Page 42 Camera Number – The cameras are given different colors to help distinguish themselves when viewing the Frame Status. You can adjust the recorded Frames per Second by sliding the bar to the left and right. Number of Frames – Displays the number of frames that are selected for each camera. Frame Select –...
  • Page 43: Schedule Setup (Recording)

    Schedule Setup (Recording) The Recording Schedule Window allows you to create different recording schedules based on the day, time, and type of recording you wish to use. In addition this window also contains the System Restart options that allow you to perform basic system maintenance by automatically scheduling the DVR to restart itself periodically Figure 4.5 Recording Schedule...
  • Page 44: Schedule Setup (Sensor)

    Event – Allows you to define Motion as an Alarm Event, whether to transfer the Alarm Event to the SMS Multi- site Software, and/or whether to send the video to the Emergency Agent software. 4.5.1 Schedule Setup (Sensor) Figure 4.5.1 Sensor Schedule Figure 4.5.1 Recording –...
  • Page 45: Creating A Recording Schedule (Motion And Continuous)

    Emergency IP – Specifies the IP Address to the send the Emergency Agent video to. Event – Allows you to define Motion as an Alarm Event, whether to transfer the Alarm Event to the SMS Multi- site Software, and/or whether to send the video to the Emergency Agent software. 4.5.2 Creating a Recording Schedule (Motion and Continuous) Creating a Recording Schedule Based on Motion &...
  • Page 46: Scheduling Alarm Events To Send Video To The Emergency Agent

    4.5.5 Scheduling Alarm Events to send video to the Emergency Agent You can designate Motion or Sensor Events to send video from Alarm Events to the Emergency Agent software. Scheduling Alarm Events to send video to the Emergency Agent Software Enable an Emergency Agent Event (See SCHEDULING ALARM EVENTS).
  • Page 47: Creating And Editing A 'Special Day' Schedule

    4.5.7 Creating and Editing a ‘Special Day’ Schedule Creating a ‘Special Day’ Schedule Press the ‘NORMAL DAY MODE’ button to enable the ‘SPECIAL DAY MODE’. Select a day from the calendar by clicking on the CALENDAR drop down list. Highlight the time-blocks within the Recording Schedule Window for the camera(s) you wish to schedule. Once the desired Time-Blocks are highlighted, press a RECORDING MODE button.
  • Page 48: General

    General 12 13 14 Figure 4.7 Voice Warning – Allows you to use an audible warning (.wav Sound Clip) for when Motion or Sensors are activated. Video Loss Alarm Beep – This option enables the internal audio alarm when Video loss is detected. Video Loss Alarm Output –...
  • Page 49: Voice Warning

    No Sequencing though 0 FPS Cameras – Does not sequence through cameras that have 0 FPS specified. Audio – Opens the Audio ENABLE/DISABLE options. TV Out Setup – Opens the TV Out setup options. Volume – Opens the Volume controls that affect the Audio Recording levels. 4.7.1 Voice Warning The DVR unit allows you to play a sound file when either a Motion event or Sensor event occurs.
  • Page 50: Intensive Recording Overview

    4.7.3 Intensive Recording Overview The Intensive Recording Option allows you to increase the Pictures Per Second and the resolution of any camera recording using sensor activation. When the intensive recording is activated, the resolution of the remaining cameras is immediately reduced to 360x240 and the Pictures per second to a user specified level. This is done to guarantee that the Pictures Per Second and Resolution will be set correctly and not exceed the DVR limitation.
  • Page 51: Audio

    Open the Intensive Recording Options. Enable the Intensive-On-Sensor option and then select the desired Pictures Per Second for both the Intensive and Non-Intensive Channels. You can also adjust the Resolution and the holding duration for the Intensive Channel. Save the Intensive Recording settings by selecting the APPLY button. Open the Schedule Menu and press the SENSOR button to open the Sensor Schedule window.
  • Page 52: Network (Setup For Remote Connections)

    Network (Setup for Remote Connections) The Network Setup allows you to adjust settings such as Ports, IDVR Access. Figure 4.8 Network Setup Figure 4.8 Disable Remote Control – This setting enables or disables access to the DVR from remote connections. Quality –...
  • Page 53: Two-Way Audio

    Image Port – The Image Port is the port used to transfer the video to the Remote Software. If connecting through a firewall, this port must be opened to incoming and outgoing traffic. Search Port – The Search Port is the port used to transfer the Search information to the Remote Software. If connecting through a firewall, this port must be opened to incoming and outgoing traffic.
  • Page 54 If you are running this for the first time you may see a setup window. This will walk you through setting up your audio and adjusting volume levels. Press NEXT when the WELCOME TO THE SOUND HARDWARE TEST WIZARD window appears. Press next when the hardware test has completed.
  • Page 55: Ptz Setup

    Press FINISH to complete the setup. The software is now ready to connect to a DVR. PTZ Setup Refer to the PTZ chapter in this manual. 4.10 Information Figure 4.10 Information...
  • Page 56 Figure 4.10 Site Code – A user-specified unique identification name that is used by other DVR software to connect to the DVR. (Remote, Emergency Agent, NDMS). Board Serial Number – Displays the Serial Number of an internal hardware component of the DVR. System Serial Number –...
  • Page 57: Administrative

    4.11 Administrative The Administrative option contains Use Management and the Log Viewer. The Log Viewer displays detailed information about the DVR, including Shut Down / Restart information, User Logins and Recording problems and failures. This can be a valuable tool to Administrators. Figure 4.11 Calendar –...
  • Page 58: User Management

    4.11.1 User Management The User Management Console allows you to create, edit, and delete user accounts. Each user account can be assigned different privileges that limit their usage of the DVR system. Users can be given administrator privileges by enabling all rights, however only the true administrator account can log into the User management Console. Figure 4.11.1 User Information –...
  • Page 59: User Rank

    4.11.2 User Rank The User Ranking structure allows the option to assign a privilege system (1-10 where one has the most rights) to users of the DVR. For example. Since only one user is allowed to use the PTZ controls at any one time, an administrator with a higher rank can kick another user out and take control of the PTZ.
  • Page 60: Adjusting The Time And Date

    4.13 Adjusting the Time and Date To adjust the Time and Date follow these steps: Begin by exiting to Windows. Do this by pressing the EXIT button from the Main Display Screen and selecting Restart in Windows Mode. (See Section 3.3) Open Windows Explorer.
  • Page 61: Search Options

    C H A P T E R Search Options This chapter includes the following information: • Setup Overview • Channels • Color • Schedule • Speed • Motion Detect • Password • Pan/Tilt • Quit to Explorer...
  • Page 62: Search Overview

    Search Overview The DVR unit has several options that allow you to easily search through, and find, a particular section of video. From Motion indexing and Sensor indexing to calendar views showing which days have recorded video, the DVR unit is equipped to help you quickly find what you’re looking for.
  • Page 63: Play Controls

    Search Options – The search options are a set of functions that allow you to easily find the specific video clips you want and to export them to a usable format. Print/Open/Export/POS Options – These options allow you to print images, save single images to disk and load saved video from disk.
  • Page 64: Advanced Options

    Advanced Options The Advanced Controls allow you to get the most out of your search. Using the Brightness you can brighten up an image to get more detail. Using the Zoom feature you can not only bring the image up full screen, but you can also Zoom into a particular area of the image.
  • Page 65: Search Options Overview

    Clean Image The DVR unit is capable of recording video using one of three different resolutions. When using the 720 x 480 resolution, two fields are mixed. Because of the timing gap between the two fields, according to the standardized image rules, a little afterimage might occur to high speed moving images.
  • Page 66: Performing A Basic Search

    However when the hour falls back, there is a duplicated hour that under normal circumstances would be recorded over. The Toshiba Surveillix KV-PCDVR actually records both hours and allows you to select which hour to play if the need arises. The following steps explain how to access the Daylight Savings Time option.
  • Page 67: Print

    Load – The Load Option allows you to search and view video that has been saved to media such as a CDR, CD-RW, or External Hard Disk Drive. 5.7.1 Print The DVR unit allows you to print a recorded image to a local or network printer. To print an image, follow these steps: From the Search Screen, stop on the image you wish to print.
  • Page 68: Index Search

    Figure 5.7.2 JPG File – Saving to a JPG File allows you to export a single image (or frame). AVI File – Saving to an AVI File allows you to save a video clip. AVI Duration – Allows you to enter a duration to record the AVI for (in seconds).
  • Page 69 Press ‘OK’ Button. take minute return results) If there are results, they will be displayed in a column on the left side of the screen (See Figure 5.8b). If there are no results found, ‘No Images Found’ will appear in the column. Once the results are displayed you can search through them by simply double-clicking any one of the results.
  • Page 70: Preview Search

    Preview Search The Preview Search can be used in a number of circumstances to quickly find an exact moment where an event such as a theft occurred. The Preview Search basically gives a 24 Hour visual overview of a single camera by separating a 24 hour period (1 day) into 24 images, one image for each hour of the day.
  • Page 71: Object Search

    Begin by selecting a single camera. You can do this either by turning off all cameras but one, or by double clicking a displayed image (it will then be the only image displayed on the screen) Select the Preview Search Button. 24 Images should now be displayed.
  • Page 72: Performing An Object Search

    Progress Bar – This bar displays the percentage complete when performing an Object Search. Cancel – Selecting the Cancel button exits the Object Search. Stop – The Stop option stops the current search. Apply to Main Search – Apply to Main Search exits the Object Search but takes the selected result (the current image displayed) and displays it inside the Main Search.
  • Page 73: Graphic Search

    Select the Object Search Button. The Object Search window will open. Create a Motion Region Box on the image. Do this by clicking inside the image and, while holding the left mouse button down, drag the pointer. When the desired shape is created, simply let go of the mouse-button. Only One Motion Region Box can be created.
  • Page 74: Performing A Graphic Search

    Figure 5.11b Graphic Search Figure 5.11b Camera – This displays the cameras in a linear format. You can scroll down using the scroll bar on the right. Hours – The hours 0-23 are listed (24 hours). Recording Block – This displays where video is recorded in blue. No recording will be displayed in white. Performing a Graphic Search Begin by selecting the Graphic Search button.
  • Page 75: Pan / Tilt / Zoom

    C H A P T E R Pan / Tilt / Zoom This chapter includes the following information: • Overview • Setting up the PTZ • Creating and Viewing a Preset Position • Creating and Viewing a Preset Pattern...
  • Page 76: Pan/Tilt/Zoom Overview

    PAN/TILT/ZOOM Overview The PTZ controls within the DVR unit allow for powerful control over the cameras. This can be extremely beneficial by increasing the usefulness of the recorded video. Using the PTZ controls you can create custom preset configurations that can continuously sweep across large areas. Setting Up a PTZ Camera Setting up a PTZ Camera is simple.
  • Page 77: Supported Protocols

    Ademco Rapid Dome HSCP Sensormatic SpeedDome American Dynamics Honeywell (HSD-250) SPD-2500P CBC (GANZ) Inter-M(VRX-2101) SungJin (SJ2819RX) C-BEL Javelin (Orbitor) Toshiba (P protocol 4800bps) Chiper CPT (V9KR Series) Kalatel (Cyber Dome) Ultrak (KD6) CNB-AN102 CNB-PTZ100 LG (LVC-A70x's) VCL- LEGACY Computar LG SD-110 Vicon...
  • Page 78: Ptz Setup

    PTZ Setup The PTZ Setup allows you to enable PTZ cameras, create Presets, Tours, and also adjust speed settings. Many options listed here are features only available on selected cameras. Figure 6.3 PTZ Setup Figure 6.3 RS485 / RS232 – Defines how to send the PTZ signal to the camera. Select Camera –...
  • Page 79: Creating And Viewing Preset Positions

    Tilt Speed – This option increases or decreases the Tilt speed. Zoom Speed – This option increases or decreases the Zoom speed. Focus Speed – This option increases or decreases the Focus speed Address Setting – These options are only available on select PTZ cameras Serial Port Settings –...
  • Page 80: Ptz Address Setting

    PTZ Address Setting Some protocols support software address settings. The following section explains these settings. RX Address 1 – This option was added for a particular line of receivers that support 2 ID addresses. This is the first RX address. RX Address 2 –...
  • Page 81: Using The Onscreen Compass

    Using the onscreen Compass The Surveillix DVRs provide control for the PAN/TILT camera in two different ways. Using the Graphical PTZ controller that appears when the PTZ button is pressed on the main screen. Clicking on the video itself. This second option is a much more powerful way to control the Camera. (NOTE: The PTZ button on the main screen must still be selected to use this option.
  • Page 82: Understanding Tours

    Understanding Tours Travel Speed – This option defines the speed at which a PTZ moves from one Preset position to the next (when using Preset Tour 2). Dwell – This option defines the length of time (in seconds) that a PTZ Tour stays on a Preset Position.
  • Page 83: Backing Up To A Cd-Rw Drive

    C H A P T E R Backing up to a CD-RW Drive This chapter includes the following information: • Overview • Enabling Backup Features • Overview of DirectCD ® • Formatting a CDR or CD-RW Disc • Saving Video to a CD-RW Drive •...
  • Page 84: Backup Overview

    Backup Overview The DVR unit can easily backup important video to an internal or external media location. The most commonly used are CD-RW drives and Hard Drives. Since the DVR unit comes standard equipped with a CD-RW drive, this section covers backing up using the CD-RW drive as well as by using a Hard Drive.
  • Page 85: Formatting Acdr Or Cd-Rw From Windows

    CAUTION: Even though many features are available within DirectCD, it is highly recommended that you do NOT use any features within DirectCD other than those necessary for the standard exportation of video as outlined in this chapter. Loss of information or software instability could result CD Select –...
  • Page 86: Formatting Acdr Or Cd-Rw From The Backup Window

    Formatting a CDR or CD-RW from the Backup Window To format a blank CDR or CD-RW disc to be used by the DVR follow these steps: WE STRONGLY RECOMMEND NOT USING CD-RW DISCS. CD-RW DISCS CAN TAKE UP TO 30 MINUTES OR MORE TO FORMAT AND HAVE COMPATIBILITY PROBLEMS.
  • Page 87 Figure 7.5 Select Day – The Select Day is a Calendar that allows you to select the day. If video is recorded on a given day the day will be highlighted. The Current day is always highlighted in red. Hour/Minute – The overall time displayed in the Hour/Minute chart is 24 Hours. This is broken down into 10 minute increments.
  • Page 88: Scheduled Backup Options Overview

    Scheduled Backup Options Overview The SCHEDULED BACKUP OPTIONS window allows the creation of a scheduled daily backup of selected times to a specified storage location. NOTE : Available storage locations exclude CD-R and CD-RWs and are limited to hard disks specifically identified as backup space (see the specifying scheduled backup drives section in this chapter).
  • Page 89: Specifying Scheduled Backup Drives

    Specifying Scheduled Backup Drives In order to use the Scheduled Backup feature one or more storage drives or partitions connected to the DVR must be labeled as a backup drive. Specifying Scheduled Backup Drives Exit and restart in Windows mode. Double click the My Computer icon on the DVRs desktop.
  • Page 90: Backing Up To Acd-Rw Drive Or Hard Drive

    Backing up to a CD-RW Drive or Hard Drive To Backup video files to a CD-RW drive, or to a Hard Drive, follow these steps: Backing up to a CD-RW Drive or Hard Drive From the Main Display Screen select the BACKUP button. The Backup Options window displays.
  • Page 91: Removing The Disc From The Cd-Rw Drive

    7.10 Removing the Disc from the CD-RW Drive To remove the disc from the CD-RW drive follow these steps. Removing the Disc from the CD-RW Drive Press the Open button on the CD-RW drive. The Eject CD Window should appear on the screen. Select the LEAVE AS IS option to continue using the disc for future Backing Up by the DVR unit.
  • Page 92: Setting The Directcd Path Using Vformat

    7.11 Setting the DirectCD Path using vFormat It may be necessary under some circumstances to reset the file path to the DirectCD executable. If the format button in the Backup window is not displayed follow the instructions below. (See the section on the Backup window in this chapter for the location of the Format button) Setting the DirectCD Path using vFormat Exit to Windows.
  • Page 93: Lan / Isdn / Pstn Connections

    C H A P T E R LAN / ISDN / PSTN Connections This chapter includes the following information: • Overview • Configuring TCP/IP • Setting up a PSTN Connection • Creating Users for PSTN Connections...
  • Page 94: Lan Overview

    LAN Overview The DVR unit can easily be connected to a Local Area Network. The DVR unit uses Microsoft’s powerful and secure Windows ® 2000 operating system. This allows for easy and well documented instructions on setting up LAN connections no matter what type of LAN you want to use. A Local Area Network is a group of computers and other devices dispersed over a relatively limited area and connected by a communications link that allows one device to interact with any other on the network.
  • Page 95 You may need to restart Windows for the changes to take effect. Do this by pressing the START button on the Desktop and selecting Shut Down . Connect the DVR to a LAN Using a standard RJ-45 Cable, plug one end into a Hub (or Network Jack ultimately connected to a hub) and the other end into the DVR unit.
  • Page 96: Digital Signature Verifier

    C H A P T E R Digital Signature Verifier This chapter includes the following information: • Overview • Using the Digital Signature Verifier...
  • Page 97: Digital Signature Overview

    Digital Signature Overview JPG and AVI files that are exported from the DVR are automatically embedded with a Digital Signature. These Digital Signatures are a way to verify the authenticity of the image to ensure that they have not been tampered with or edited in any way.
  • Page 98: Using The Digital Signature Verifier

    Using the Digital Signature Verifier Open the Digital Signature verification program by selecting START>PROGRAMS>DVR>DIGITAL VERIFIER>DIGITAL SIGNATURE VERIFIER. Select the BROWSE button to load the JPG or AVI image. Enter the SITE CODE of the DVR unit that the image was originally extracted from. Press the VERIFY button.
  • Page 100: Backup Viewer

    C H A P T E R Backup Viewer This chapter includes the following information: • Overview • Using the Backup Viewer...
  • Page 101: Backup Viewer Overview

    10.1 Backup Viewer Overview The Backup Viewer allows you to play back the exported video in its proprietary format. Video saved in this format is extremely difficult to tamper with and therefore is the ideal solution when law enforcement and the legal department are involved.
  • Page 102: Installation

    10.2 Installation Installing the Backup Viewer Insert the Software Installation Disc into the CDROM. (Do not install on the DVR unit) Select the Backup Viewer option to begin installation. When the WELCOME screen appears, select NEXT. When the CHOOSE DESTINATION LOCATION window appears select NEXT.
  • Page 103 When the SELECT PROGRAM FOLDER window appears click NEXT. Select either 16 or 32 channel option depending on the Model you have. You can always reinstall and change this option at a later date. Click Next.
  • Page 104 If you have purchased the TVS POS Remote then select the YES option. Otherwise select the NO option. Click Next. When this window appears click Finish . Setup is now complete.
  • Page 105: Loading Video From Cdrom Or Hard Drive

    10.3 Loading Video from CDROM or Hard Drive Loading video into the Backup Viewer involves only a few simple steps. Open the Backup program by selecting START>PROGRAMS>DVR>BACKUP VIEWER>BACKUP VIEWER. Select the OPEN button (See Section 5.7). The CHOOSE TIME TO SEARCH window should open. For CDROM data select the appropriate CDROM drive letter from the BACKUP MEDIA box.
  • Page 106: Emergency Agent

    C H A P T E R Emergency Agent This chapter includes the following information: • Overview • Using the Emergency Agent Software...
  • Page 107: Emergency Agent Overview

    11.1 Emergency Agent Overview The Emergency Agent software is a utility that streams video across a Local Area Network to a Client PC when an alarm is detected on the DVR unit. The video that streams across can be stopped, played forwards and backwards, in slow motion or real speed.
  • Page 108: Configuring The Dvr

    When the SETUP COMPLETE window appears click FINISH. 11.3 Configuring the DVR To enable the Emergency Agent on the DVR follow these steps: Enter SETUP and confirm you are in the CAMERA SETUP menu. Select a camera and then associate sensor(s) to that camera using the SENSOR CONNECTION checkboxes. Click the Communication Setup button and make sure that DISABLE REMOTE CONNECTIONS is not checked in the Communication Setting menu.
  • Page 109: Configuring The Client Pc

    Open the Emergency Agent window on the Client PC. Start >Programs > Toshiba > Emergency Agent > Emergency Agent Click New in the DVR List and enter the site code, site name, and IP Address of the DVR you wish to connect to in the Site Edit window that opens.
  • Page 110: Emergency Agent Window

    11.5 Emergency Agent Window Tools Menu Opens the Setup (Configuration) window and Opens or Closes the Event List. Video Display Displays the Video feed coming from the DVR. DVR List Lists all DVR units you have connected to the Emergency Agent. DVR List Item Individual DVR unit in DVR List with displayed settings.
  • Page 111: Search Alarm Window

    11.6 Search Alarm Window Comment Provides space for user to add comments to exported video. AVI File When selected a video clip exported when Export is clicked. Export Quality It may be necessary to reduce the overall size of an AVI file; for example, to email to someone. AVI file sizes can be reduced by reducing the image quality.
  • Page 112: Configuration Window

    11.7 Configuration Window General Offers configuration of basic display options for the Emergency Agent window. Data Directory Sets the location that recorded video footage is saved. Voice Warning Offers several configuration settings for activating an audible indicator when the Emergency Agent receives an event.
  • Page 113: Web Viewer

    C H A P T E R Web Viewer This chapter includes the following information: • Overview • Configuring the Web Viewer...
  • Page 114: Web Viewer Overview

    12.1 Web Viewer Overview The DVR unit allows you to access video using Microsoft® Internet Explorer® Browser 5.5 and later Highlights: View Live Video from most computers Username and Password protected Easy to use graphical interface Basics: 75 users can access the Web DVR simultaneously. The Web DVR is an easy secure way to view live video from virtually any computer with an internet connection using Microsoft Internet Explorer.
  • Page 115: Configuring The Server For Remote Connection

    12.2 Configuring the Server for Remote Connection Enter Setup on the DVR unit. Click the Communication Setup button to open the Network menu. Uncheck the Disable Remote Control option. You should now be allowed to adjust port settings if necessary. NOTE: If you are using a Firewall, it may be necessary to adjust the port settings on both the DVR and the Firewall.
  • Page 116: Remote Software

    C H A P T E R Remote Software This chapter includes the following information: • Overview • Configuring Remote Software...
  • Page 117: Remote Software Overview

    13.1 Remote Software Overview The DVR unit was specifically designed to be fully operated and maintained remotely. It connects using the standard TCP/IP protocol thorough connection types such as DSL, Cable Mode, T1, ISDN, 56K Modem, LAN, and more. The Surveillix Remote software allows you to view live video, search through archived video, export images and video clips and have virtually full Setup control.
  • Page 118: Remote Client Minimum Requirements

    13.2 Remote Software Setup 13.2.1 Installing Remote Software On the Client computer, insert the Toshiba Software CD into the CD-ROM. The CD should play automatically. When prompted, select the Install Remote Software option. Follow the installation instructions carefully. When the software finishes installing, close any open installation windows.
  • Page 119: Create A New Remote Connection

    Center DVR Center. The Toshiba Surveillix Center Software opens and a Site Connection List window opens. Press New to open the Site Detail Information window. Enter the Site Code and Site Name. The Site Code will be the name displayed inside the connection box to help you identify the unit.
  • Page 120: Remote Server Setup

    13.3 Remote Server Setup In order to access the DVR unit remotely, the DVR Server must be setup to allow remote connections. Disable Remote Enables/Disables acceptance of remote connections by the DVR server. Time Out Value Specifies a value (in seconds) to wait for a signal from the Surveillix Remote Client. If a signal is not received by that time, the connection is dropped.
  • Page 121 Appendix A Appendix A contains technical specifications for many of the DVR internal components...
  • Page 122: Kv-Pcdvr8 Specifications

    KV-PCDVR8 Specifications NTSC Intel® Pentium® 4 2.0+ GHz Storage (Hard Drive) 120 GB Standard / Virtually Unlimited Storage Potential Storage MAX Up to 4 HDD Operating System Microsoft® Windows® 2000 Viewing Rate Max 480 FPS Max 480 FPS Recording Rate Max 240 FPS Max 200 FPS Digital Control Output...
  • Page 123: Kv-Pcdvr16 Specifications

    KV-PCDVR16 Specifications NTSC Intel® Pentium® 4 2.0+ GHz Storage (Hard Drive) 120 GB Standard / Virtually Unlimited Storage Potential Storage MAX Up to 4 HDD Operating System Microsoft® Windows® 2000 Viewing Rate Max 480 FPS Max 480 FPS Recording Rate Max 240 FPS Max 200 FPS Digital Control Output...
  • Page 124: Kv-Pcdvr32 Specifications

    KV-PCDVR32 Specifications NTSC Intel® Pentium® 4 2.0+ GHz Storage (Hard Drive) 120 GB Standard / Virtually Unlimited Storage Potential Storage MAX Up to 4 HDD Operating System Microsoft® Windows® 2000 Viewing Rate Max 480 FPS Max 480 FPS Recording Rate Max 240 FPS Max 200 FPS Digital Control Output...

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