Table of Contents
Advertisement
4. Troubleshooting Guide
If problems occur, check the installation of the dome with the instructions in this manual. And refer to this
manual for further information.
Problem
No video on the screen
Poor video quality.
Dome
camera
is
properly (including wrong position of
dome camera)
The
communication
controller
and
cameras
working properly. (via 485 cable
lines)
The surface of the dome case is
hot.
The image on the screen is flickers
-
-
-
-
-
-
-
-
not
working
-
-
-
between
is
not
-
-
-
-
-
Solution
Verify that power is connected to all components in the
system.
Verify that the power switches are ON.
Verify the status of cables or connection of cables
Check the power supply voltage (normal 24VAC
Check the setting of camera.
If the lens or the dome is dirty, clean up the dome windows
with a clean cloth.
Re-cycle the power supply re-connecting the power code. Or
reset the dome camera using the Dome configuration
menus. [Main>System>Reboot]
Check that the connection of power cable and assembling
status of dome camera.
Initialize the dome camera. [Main>System>Initialize]
Check that RS-485 communication cable is not connected
correctly. [Refer to 2.3 Connection Interface and Wire cables]
Check ID/Protocol/Baud rate/Termination Setting.
[2.4 Setting Dome Camera]
See the configure of [1.3 Termination Settings]
Check the voltage level of the dome camera and the
assembling status of dome camera.
Check that the dome camera is connected to the proper
power.
Does the camera face directly into the sun or fluorescent
lamp? If so, reposition the dome. Check for flicker-less
setting of the dome.
33
Issue: 1.0
Advertisement
Table of Contents
