Smart Technologies SMART Board X800 Series User Manual page 44

36 | CH A P T E R 4 – T R O U B L E S H O O T I N G Y O U R S M A R T B O A RD I N T E R A C T I V E
W H I T E B O A R D
Flowchart 1: Getting started
Start
Is the Ready
Yes
light off?
No
Is the Ready
Yes
light red?
No
Is the Ready
light flashing
green?
No
Is the Ready
light solid
green?
No
Contact your
next level of
support
If none of these descriptions applies to the Ready light, contact your next level of
support.
Your interactive whiteboard isn't
Go to
receiving power.
Flowchart 2
Your interactive whiteboard is receiving
Go to
power but isn't communicating correctly
Flowchart 3
with your computer.
A flashing green Ready light might be
Go to
normal if you want touch-only operation
Yes
Flowchart 4
of your interactive whiteboard. If you
want to use the SMART Board tools or
the pen tray pens, go to Flowchart 4.
A solid green Ready light indicates
normal operation. To diagnose problems
Go to
Yes
Flowchart 5
that might occur in other components of
your interactive whiteboard, see
Flowchart 5.
If the Ready light is flashing or steady
amber, the firmware might be updating.
Wait until it finishes.