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58
Help
No ring on the handset
• Check that the base station is plugged into the phone socket and that the mains power
is switched on.
• The ringer volume may be set too low for you. See page 40 to adjust the volume.
Buzzing noise on my radio, TV, computer or hearing aid
• Sometimes your BT Freestyle 650 can interfere with other electrical equipment if it is
placed too close. It is recommended that you place your BT Freestyle 650 at least one
metre away from such appliances to avoid any risk of interference.
The handset charger is not working
• Check that the power adaptor is properly plugged into the charger.
Make sure your handset has slotted correctly into the charger.
• Check the batteries are fitted correctly into the handset.
• Check the base is plugged into a working mains power socket and that the power is
switched on.
• Are you using the correct power adaptor?
Caller's number is not displayed even though you have subscribed to a Caller
Display service
• The number has been withheld by the caller, is unavailable or is an international call,
see page 22.
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
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