BT DIVERSE 6210 User Manual
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User Guide

BT DIVERSE 6210

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Summary of Contents for BT DIVERSE 6210

  • Page 1: User Guide

    User Guide BT DIVERSE 6210...
  • Page 2 Make internal calls between two handsets while a third is on an external call. Digital call clarity with up to 300m range outdoors and up to 50m indoors (in ideal conditions). If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com...
  • Page 3 * Calls made within the UK mainland network are free. Mobile and international call costs may vary. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com...
  • Page 4: Table Of Contents

    Writing tips .....21 Delete the entire list ....31 If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com...
  • Page 5 Open an SMS user area ... .46 BT Helpdesk ....34 Handset settings .
  • Page 6 R&TTE ......69 If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com...
  • Page 7: Getting Started

    The base station must be plugged into the mains power at all times. Which socket? Power socket Power adaptor cable Telephone line socket If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com...
  • Page 8: Battery Low Warning

    If you ever need to remove the batteries, simply slide open the battery compartment cover and insert your finger nail under the end of the batteries to pull them out. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com...
  • Page 9 Setting up the charger 1. Plug the power adaptor cable into the underside of the charger. Power adaptor cable If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com...
  • Page 10 4. Place the handset in the charger and charge the handset for at least 16 hours. Follow instructions on page 57 for registering additional handsets to the BT Diverse 6210 base. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com...
  • Page 11: Getting To Know Your Phone

    Headset socket Lets you plug in a headset, page 16. Quick access to a range of BT Calling Features, page 32. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com...
  • Page 12: Main Display Icons

    Insert a SIM card for Rings all registered copying numbers/ handsets, so you names to the can find them. directory, page 25. Used to register additional handsets. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com...
  • Page 13: Navigating The Menus

    Go back one level You can go back to the previous menu level at any time by pressing the BACK option button. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com...
  • Page 14: Menu Map

    H/Set Edit entry Outbox Keypad System PIN Copy entry Templates Auto Talk Repeater mode Copy directory SMS Settings Select Base SIM copy Delete all If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com...
  • Page 15: Using Your Phone

    1. Enter the number first. If you make a mistake press CLEAR to delete. Press and the number is dialled automatically. End a call 1. Press or place the handset back on the base. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com...
  • Page 16: Handsfree

    1. Peel back the rubber bung and plug the headset into the socket on the side of the handset. 2. Make and receive calls as normal. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com...
  • Page 17: Volume

    You can redial any of the last ten numbers. Redial 1. Press . The last number dialled is displayed. DOWN 2. Scroll to the number you want. 3. Press to dial. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com...
  • Page 18 . The last number dialled is displayed. OPTIONS DOWN DELETE ALL CALLS 2. Press then scroll and press OK. DELETE ALL CALLS? is displayed. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com...
  • Page 19: Keypad Lock

    . Press OK. 2. Scroll DOWN through the message list. Press READ to read the message. 3. Press BACK to return to the previous menu. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com...
  • Page 20: Calls

    Use the keypad letters to enter names, e.g. to store TOM: Press once to enter Press three times to enter Press once to enter If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com...
  • Page 21: Writing Tips

    9 ` y Abc   ABC / ABC   abc / abc   Abc Abc   ABC / ABC   abc / abc   Abc If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com...
  • Page 22: New Directory Entry

    (e.g. 9) press and hold until appears in the display. Dial from the directory NAMES DOWN 1. Press then scroll to the entry you want. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com...
  • Page 23: View A Directory Entry

    OK. Screen shows COPYING TO HANDSET X RECEIVE 4. At the receiving handset the screen shows DIRECTORY ENTRY? Press YES. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com...
  • Page 24: Copy The Entire Directory To Another Handset

    3. Use the keypad to edit the name then scroll DOWN the number and edit the number. 4. Press SAVE. 5. Press to return to standby. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com...
  • Page 25: Delete An Entry

    24 digits, your BT Diverse 6210 that have been stored. You can accept or reject each will store the first 24 digits only. entry until your directory is full. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com...
  • Page 26: Copy To/From Sim Card

    If copying all entries, each entry is displayed and copied PIN. If you cannot find it, contact until all entries are copied or the directory is full. your mobile phone network for help. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com...
  • Page 27: Internal Calls

    If you have more handsets, select the handset number you want to call and press OK. 3. When the other handset answers, press to transfer the call. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com...
  • Page 28: Put A Caller On Hold And Call Another Handset

    If you have more handsets, select the handset number you want to call and press OK. 3. Press JOIN to speak to both callers together. The screen shows CONFERENCE CALL If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com...
  • Page 29: Caller Display

    1. Press to open the Calls list. 2. Display shows details of calls. Scroll DOWN through the list. 3. Press to return to standby. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com...
  • Page 30: Dial From The Calls List

    2. Scroll DOWN to the name or number you want. 3. Press OPTIONS, DELETE CALL is highlighted. Press OK. Screen shows CALL DELETED 4. Press to return to standby. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com...
  • Page 31: Delete The Entire List

    DOWN DELETE ALL CALLS Press OK. DELETE ALL CALLS? is displayed. 3. Press to confirm or to cancel. 4. Press to return to standby. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com...
  • Page 32: Bt Calling Features

    For further information, see the BT Calling Features User Guide 2. Follow the spoken instructions. supplied when you subscribe to the services of your choice. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com...
  • Page 33: Call Divert Off

    1. Press then scroll DOWN CALL WAITING OFF may not be available. Please contact your Network Provider. press 2. Listen for confirmation of your instructions. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com...
  • Page 34: Check Call Waiting

    2. Listen to hear the status of your Call Waiting. BT Helpdesk 1. Press then scroll DOWN BT HELPDESK press 2. The BT Helpdesk for this product will be automatically dialled. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com...
  • Page 35: Sms Text Messages

    You may also register by sending the word ‘Register’ to should be used sparingly. 00000 upon which you will receive a confirmation message. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com...
  • Page 36: Cost Of Fixed Line Service

    Scroll UP, DOWN, LEFT RIGHT to the symbol you want and press USE. The symbol is added to your text at the cursor. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com...
  • Page 37: Receiving A Call While Writing A Text

    DOWN DRAFTS . Press OK. press and scroll If necessary, scroll to your message then press READ. You can now continue writing your message. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com...
  • Page 38: Sent Messages In The Outbox

    When writing texts the buttons let you add punctuation. ’ ” 1 - space 0 + & _ $ £ € ¥ < > = # * If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com...
  • Page 39: Writing Tips

    The templates are: Please call I’ll be there at What time will you be home? I’ll call you Happy Birthday! If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com...
  • Page 40: Edit Sms Template

    2. The available templates are displayed. Scroll to the template you want and press OPTIONS. 3. Scroll DOWN DELETE TEMPLATE and press OK. DELETE TEMPLATE? is highlighted. Press to confirm to cancel. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com...
  • Page 41: Read, Edit And Send Draft Sms Messages

    – these are pre-stored messages. Press and scroll DOWN to the template phrase you want and press USE. The template is added to your text at the cursor. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com...
  • Page 42: Reading Sms Text Messages

    – save number to the directory (if the number is already stored, this option is not displayed). DELETE ALL – delete all messages in the Inbox. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com...
  • Page 43: Sms Alert

    Service Centre numbers you will need to re-enter them in order for your SMS Service to work. The SEND SMS Service number is: 1470P1709400. The RECEIVE SMS Service number is: 080058752. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com...
  • Page 44: Adding Or Changing Sms Service Centre Numbers

    Centres with numbers stored are displayed. Scroll RIGHT LEFT to the Service Centre you want and press SAVE. All messages sent will go via the selected provider. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com...
  • Page 45: Sms User Areas

    4. Press EDIT. 5. Enter the name you want, e.g. Anne, and scroll DOWN SUB-ADDRESS 6. Press LEFT RIGHT to select your sub-address number If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com...
  • Page 46: Send A Text To A User Area

    2. If you have set a PIN protection, enter your 4-digit PIN and press OK. 3. You can now read, write, send and delete your messages as normal. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com...
  • Page 47: Handset Settings

    Screen font and contrast You can change the display font size and screen contrast. 1. Press MENU then scroll DOWN HANDSET SETTINGS and press OK. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com...
  • Page 48: Handset Name

    4. Use the keypad to enter the name you want 5. Press SAVE. 6. Press to return to standby or BACK to go one step back in the menu. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com...
  • Page 49: Handset Beeps

    3. Use LEFT RIGHT to select 4. Press SAVE. 5. Press to return to standby or BACK to go one step back in the menu. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com...
  • Page 50: Select Base

    When you have selected the base station, the handset will display SEARCHING until it finds the base’s signal. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com...
  • Page 51: Base Settings

    3. Press SAVE to keep the settings displayed. 4. Press to return to standby or BACK to go one step back in the menu. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com...
  • Page 52: Music On Hold

    1. Press then and press OK. Scroll DOWN SYSTEM PIN 2. Press OK. Display shows ENTER OLD PIN 3. Enter OLD PIN and press OK. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com...
  • Page 53: Repeater Mode

    3. Press SAVE to keep the settings displayed. 4. Press to return to standby or BACK to go one step back in the menu. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com...
  • Page 54: Calendar/Clock

    5. Enter the name of the appointment and press DOWN. 6. Enter the time of the appointment and press DOWN. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com...
  • Page 55: Alarm

    6. Press SAVE to save selections. 7. Press to return to standby or BACK to go one step back in the menu. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com...
  • Page 56: Time & Date

    5. Press to select the format. 6. Press SAVE. 7. Press to return to standby or BACK to go one step back in the menu. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com...
  • Page 57: Additional Handsets And Bases

    Place the handset in the base. PRESS & HOLD FIND ON BASE is displayed on the handset. At the base 1. Press and hold FIND. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com...
  • Page 58: Register Your Handset To Another Base

    The handset screen displays REGISTRATION IN PROGRESS When the handset is registered it will display the standby screen and will be assigned the next available handset number. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com...
  • Page 59: Select A Base

    HANDSET X DE-REGISTERED 5. Display shows 6. Press to return to standby or BACK to go one step back in the menu. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com...
  • Page 60: Help

    Maximum charging power is only possible when no calls are being made. Make sure the handset is placed properly on the base. When charging, the battery symbol is shown filling up. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com...
  • Page 61: Possible Problems With Sms

    You might have deleted the server number in error. See pages 43-44 for instructions on how to enter the number. More than one SMS product is plugged into the line. Remove other products. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com...
  • Page 62 BT Business Customers – call 152, choose option 2, when prompted by the Fault Management Service select option 2, enter your phone number on the handset and wait to speak to a customer adviser. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com...
  • Page 63 Turns on permanent voice text message delivery to your phone. All incoming text is delivered as voice text. Turns off permanent voice text message delivery. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com...
  • Page 64: Helpline

    Enter your system PIN here: BT Diverse Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com For more information on your system PIN, see page 52. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com...
  • Page 65: General Information

    United Kingdom. Safety information Only use the power supply suitable for the BT Diverse 6210 range. Using an unauthorised power supply will invalidate your guarantee and may damage the telephone. For the handset, use only AAA Nickel Metal Hydride (NiMH) rechargeable batteries with a minimum capacity of 750mAh.
  • Page 66: Cleaning

    If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com...
  • Page 67: Connecting To A Switchboard

    To change the dialling mode, see Dialling mode, page 51. Guarantee Your BT Diverse 6210 is guaranteed for a period of 12 months from the date of purchase. Subject to the terms listed below, the guarantee will provide for the repair of, or at BT’s or its agent’s discretion the option to replace the BT Diverse 6210, or any component...
  • Page 68 If your product needs repair after the guarantee period has ended, the repair must meet the approval requirements for connection to the telephone network. We suggest that you call our recommended repair agents on 08702 405029. If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com...
  • Page 69: Additional/Replacement Items

    The BT Diverse 6210 has a total REN of 1, i.e. for a base and up to 6 handsets. Any other instrument provided by BT may be assumed to have a REN of 1 unless stated otherwise.
  • Page 70 Nothing in this publication forms any part of any contract. © British Telecommunications plc 2009. Registered Office: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000. BT Diverse 6210 Issue 3 (02/09) 3 Designed and produced by The Art & Design Partnership Ltd. Printed in China...

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