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BT Diverse 6110 User Manual

British telecommunications (bt) user guide cordless telephone bt diverse 6110
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BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794
User Guide
BT DIVERSE 6110

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  • Page 1 BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794 User Guide BT DIVERSE 6110...
  • Page 2 BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794 Welcome… to your BT Diverse 6110 digital cordless telephone Directory lets you store up to 50 names and numbers for ■ easy dialling. Send and receive SMS text messages.
  • Page 3 BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794 This User Guide provides you with all the information you need to get the most from your phone. You must first set up your phone before you can use it. This doesn’t take long as it is easy to do.

  • Page 4: Table Of Contents

    BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794 In this guide Getting started Location ..... . .7 Setting up .
  • Page 5 BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794 Save a number to the directory ..33 Delete an entry in the Calls list ..33 Delete the entire Calls list ..33...
  • Page 6 BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794 In this guide De-registering a handset ...58 Transferring a call ....58 3-Way calls .

  • Page 7: Getting Started

    BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794 Getting started Location You need to place your BT Diverse 6110 base station close enough to a mains power and telephone socket so that the cables will reach.

  • Page 8: Battery Low Warning

    BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794 Getting started Battery low warning When the batteries need recharging, the handset beeps and the display shows Battery level The battery symbol shows the current level Battery performance...

  • Page 9: Owners Only

    BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794 Providing you have subscribed to your network’s Caller Display service, the day and time is automatically set when you receive your first incoming call. However, you can also set the day and time manually, see page 47.
  • Page 10 BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794 Getting started 2. Plug the power adaptor into the mains wall socket and switch the power on. 3. Batteries will come inserted in the battery compartment. Pull the plastic tag as instructed to activate the batteries.

  • Page 11: Getting To Know Your Phone

    BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794 Getting to know your phone Handset buttons Navigation Up/Down/Volume/Redial/Calls list Lets you scroll through menu options. During a call, adjusts the earpiece and handsfree volume, page 18.

  • Page 12: Main Display Icons

    BT Diverse 6110 ~ Edition 2 ~ 23.02.05 ~ 6248 Getting to know your phone Main display icons In range. Flashes when you are out of range. Handset ringer off. Base Page Rings all registered handsets, so you can find them.

  • Page 13: Navigating The Menus

    BT Diverse 6110 ~ Edition 2 ~ 23.02.05 ~ 6248 Navigating the menus… Your BT Diverse 6110 has a menu system which is easy to use. Each menu leads to a list of options. Have a look at the menu map on page 15.
  • Page 14 BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794 Getting to know your phone Go back one level You can go back to the previous menu level by pressing BACK. Exit menu If you want to exit a menu or the phone book, press BACK.

  • Page 15: Menu Map

    BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794 Menu map SMS Text Messaging Handset Settings Write Message Ringer Melody Inbox Ringer Volume Drafts Name Handset Outbox Call Groups Templates Key Beeps On/Off SMS Settings Auto Talk On/Off...

  • Page 16: Using The Phone

    BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794 Using the phone You can disable the backlight if you wish, see page 49. Dialling numbers quickly Numbers can be dialled direct from the Directory (page 25), the Calls list (page 32) or the redial list (page 20)

  • Page 17: Handset Ringer On/Off

    BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794 Handset ringer on/olff 1. Press and hold to switch the handset ringer off. Display shows 2. Press and hold again to switch it back on. Make an external call Press , listen for the dial tone then dial the number.

  • Page 18: Handsfree

    BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794 Using the phone Earpiece and handsfree volume are independent of each other but instructions for adjusting are the same for both. Press to answer the call, or if the handset is on the base or charger, simply lift it up to speak.

  • Page 19: Secrecy

    BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794 During a call: Use the navigation button to select volume 1-5. The current setting is shown. When you end the call the setting will remain at the last selected level.
  • Page 20 BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794 Using the phone If the number is already in the directory the SAVE option will not be shown. Redial a number from the list Press to open the Redial list, the last number called is highlighted.

  • Page 21: Paging

    BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794 Deleting a redial entry Press to open the redial list. Scroll to the entry you want. Press OPTION. DELETE ENTRY Press OK. Delete entire redial list Press to open the redial list.

  • Page 22: Keypad Lock

    BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794 Using the phone If you are making an internal call, and you receive an external call, any handset not in use will ring. The handsets that are being used will beep in the earpiece.

  • Page 23: Directory

    BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794 Directory You can store up to 50 names and numbers in the directory of each handset. Each entry contains a name and phone number. Names can be up to 15 characters long and numbers up to 24 digits.

  • Page 24: Character Map

    BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794 Directory The cursor automatically moves to the next space after a couple of seconds. When entering names you can select upper case, lower case or numerics by pressing will appear in the display to indicate the current selection.

  • Page 25: Add A New Directory Entry

    BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794 Add a new directory entry When the phone is in standby: 1. Press DIR. Any entries are displayed in alphabetical order. Press OPTION. Display highlights Press OK. Display shows ENTER NAME 2.

  • Page 26: View An Entry

    BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794 Directory View an entry You can display a name and number together. Press DIR. Scroll DOWN want, then press OPTION. Scroll and press OK. Edit an entry 2.

  • Page 27: Copying Directory Entries

    BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794 Copying directory entries Save time adding entries by copying from one handset to another. So you only have to enter names and numbers once! Whilst copying entries between two handsets if you press button copying will be stopped.

  • Page 28: Copy Directory From One Handset To Another

    BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794 Directory 3. Press OK. Display shows COPYING TO HANDSET X The receiving handset shows RECEIVE DIRECTORY ENTRY? If you press the entry is copied. If you press NO, then the copying is aborted.

  • Page 29: If The Other Handset Is In Use

    BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794 If the other handset is in use If any handset is in use you cannot use the copy function. Your handset’s display shows select a copy option, before returning to standby.

  • Page 30: Name And Set Melody For A Group

    BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794 Directory Name and set melody for a group You can rename a group and change the melody. 1. Press MENU, then DOWN to display Press OK. 2. Scroll...

  • Page 31: Caller Display

    BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794 Caller Display Caller information not available With some incoming calls, the telephone number of the caller is not available and cannot therefore be displayed. In this case your BT Diverse 6110 provides you with some explanatory information: –...

  • Page 32: Calls List

    BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794 Caller Display If you have any unanswered calls in the list a icon will be shown on the handset display. The icon will disappear when you have viewed the missed calls in the Calls list.

  • Page 33: Save A Number To The Directory

    BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794 Save a Calls list number to the directory 1. Press . If necessary, scroll entry you want. 2. Press OPTION. Display highlights Press OK. 3. Use the keypad to enter a name. Press SAVE.

  • Page 34: Sms Texting

    BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794 SMS texting SMS stands for Short Messaging Service. IMPORTANT You must subscribe to your Network Provider’s Caller Display Service so that you can use SMS text messaging. A quarterly fee may be payable.

  • Page 35: Send An Sms Text Message

    BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794 Send an SMS text message 1. Press MENU, then OK twice. 2. Use the keypad to write your message then press OPTION. 3. You can now scroll UP or DOWN to chose between: SEND TO –...

  • Page 36: Entering Text

    BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794 SMS texting All handsets use the same inbox, outbox and drafts folder. Sent messages are stored in the Outbox Your BT Diverse 6110’s outbox is like a redial list.

  • Page 37: Special Characters

    BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794 Special characters When writing texts the add punctuation. " 0 + & _ $ £ € space ✱ space Writing tips If you make a mistake, press CLEAR to delete the last character or digit to the left of the cursor.

  • Page 38: Sms Template Messages

    BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794 SMS texting SMS template messages Use a template to add pre-set statements to make your texts easier to write. The templates are: Please call I’ll be back at...

  • Page 39: Delete Sms Templates

    BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794 Delete SMS templates 1. Press MENU, then OK and scroll DOWN to and press OK. The available templates are displayed. Scroll to the template you want and press OK.

  • Page 40: Read, Edit And Send Messages From Your Outbox

    BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794 SMS texting Press OK, scroll to the message you want and press OK. The template message is added to your text. When ready, press OPTION. These three choices are displayed again.

  • Page 41: Incoming Call

    BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794 SMS texting SAVE – you can save a text in the Draft Messages box for sending later. Press OK to save. – these are pre-stored messages. USE TEMPLATE Press OK, scroll to the message you want and press OK.

  • Page 42: Reading Sms Texts

    BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794 SMS texting You will not be able to receive text messages until you have first sent a message. The first sent message registers you with the text service.

  • Page 43: Delete An Sms Text Message

    BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794 4. Follow the on screen prompts to save, write, send or delete the messages. Or press BACK to go back to the previous menu level. Received messages are stored in the Inbox Your BT Diverse 6110’s inbox can store up to 40 text...

  • Page 44: Switch Sms Text Alert On/Off

    BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794 SMS texting When you enter a new number it must be prefixed by 1470P (P=Pause, press and hold the button to enter a pause). Example, if the new number is 0123456789, then you should enter 1470P0123456789.

  • Page 45: Adding Or Changing A Receive Service Number

    BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794 3. Scroll UP or DOWN to highlight the option you want and press OK. The pre-set number (1470P17094009) is stored under Send 1 4. You can now enter a new number or edit an existing number.

  • Page 46: Selecting A Send Service Number

    BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794 SMS texting 4. You can now enter a new number or edit an existing number. Press SAVE. In some cases the numbers for the provider’s SMS transmission and reception centre will be the same.

  • Page 47: Additional Handset Settings

    BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794 Additional handset settings Day, date and time If you subscribe to your network’s Caller Display service, the date and time are set automatically on all handsets when your BT Diverse 6110 receives its first call. If new handsets are then registered to the base, they will also receive the current date and time.

  • Page 48: Ringer Melody

    BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794 Additional handset settings If you use the CLEAR button to delete a handset name then press SAVE the handset will return to its original name, e.g. Handset 1.

  • Page 49: Adjust Contrast

    BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794 1. Press MENU. Scroll DOWN Press OK. Scroll DOWN NAME HANDSET 2. Press OK. Use CLEAR and the keypad to enter the name you want, then press SAVE.

  • Page 50: Auto Answer

    BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794 Additional handset settings If the key beeps are set to ON, the handset will emit a beep whenever a button is pressed. Auto Answer When you receive a call, you can answer it by lifting the handset off the base station.

  • Page 51: Alarm

    BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794 Alarm You can set a BT Diverse 6110 handset to give an alarm ring. Switch alarm on or off 1. Press MENU. Scroll DOWN and press OK.

  • Page 52: Handset Default Settings

    BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794 Additional handset settings The default melody for the alarm is Beeps. Setting melody for the alarm 1. Press MENU. Scroll DOWN and press OK. 2. Scroll DOWN ALARM and press OK.

  • Page 53: Base Settings

    BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794 Base settings Ringer melody You can set your base to play one of 5 different ringer melodies. 1. Press MENU. Scroll DOWN Press OK. Display shows RINGER MELODY 2.

  • Page 54: Dial Mode

    BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794 Base settings It is possible to switch from pulse to tone by pressing 2. Scroll DOWN HANDSET PRIORITY DOWN to select between: – all handsets ring together.

  • Page 55: Recall Mode

    BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794 Recall mode Recall is used with some switchboard features and some BT Calling Features. It is pre-set to Timed Break which is correct for direct exchange lines and most switchboards. For some switchboards you may need to select Earth (consult your switchboard supplier).

  • Page 56: Base Setting Defaults

    BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794 Base settings To change the PIN 1. Press MENU. Scroll DOWN to display and press OK. Scroll DOWN press OK. 2. Enter the current PIN and press OK.

  • Page 57: Additional Handsets And Bases

    BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794 Additional handsets and bases Registering new handsets You can register up to 5 handsets to your BT Diverse 6110 base. If you have purchased a Twin, Trio or Quad the handsets in these packs are already pre-registered to the main base.

  • Page 58: De-Registering A Handset

    BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794 Additional handsets and bases Customer Helpline If you experience any difficulties please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com You can’t use the button until the caller timer is shown in the display.

  • Page 59: 3-Way Calls

    BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794 DOWN buttons to select the handset you 2. Use the want to transfer the call to, then press OK. Alternatively, just press the number of the handset you want, e.g. to call handset 2 press .

  • Page 60: Using Additional Bases

    BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794 Additional handsets and bases Using additional bases Selecting another base. You can use your handsets with up to 4 different bases. When you have registered a handset to more than one base, you can switch between bases.

  • Page 61: Help

    Never use non-rechargeable batteries. Only fit rechargeable Nickel Metal Hydride (NiMH) AAA. Using the wrong type of batteries will invalidate your guarantee and may damage the phone. BT accepts no responsibility for damage caused to your BT Diverse 6110 by using any other type of battery. –...
  • Page 62 BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794 Help No display appears The handset may be switched off. ■ Press and release the ■ The batteries may be flat, dead or incorrectly inserted. Recharge, replace or renew the ■...

  • Page 63: Possible Problems With Sms

    Sometimes your BT Diverse 6110 can interfere with other electrical equipment if it is ■ placed too close. It is recommended that you place your BT Diverse 6110 handset at least one metre away ■ from such appliances to avoid any risk of interference.
  • Page 64 BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794 Help Cannot send text Check service centre number is correct including 1470 prefix. ■ Check call barring (option 4) is not activated on your line if you have the call barring ■...
  • Page 65 BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794 Further help and advice for SMS related queries on BT lines: BT Residential customers – call 151, choose option 2, when prompted by the Fault ■ Management Service select option 2, input your phone number on the handset and wait to speak to a customer adviser.

  • Page 66: Helpline

    You will receive a reply text back to your phone giving the status report for that message. Customer Helpline If you experience any difficulties please call the BT Diverse Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com at the start of your text message. Write the...

  • Page 67: General Information

    Safety General Only use the power supply suitable for the BT Diverse 6110 base or chargers. Using an unauthorised power supply will invalidate your guarantee and may damage the telephone. Use only the approved rechargeable batteries supplied. Spare rechargeable batteries are available from the Diverse Helpline 0870 240 3962.

  • Page 68: Cleaning

    BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794 General information It is recommended that if you have a pacemaker fitted you check with a medical expert before using this product. Never dispose of batteries in a fire. There is a serious risk of explosion and/or the release of highly toxic chemicals.

  • Page 69: Technical Information

    Your BT Diverse 6110 has a REN of 1. A total REN of 4 is allowed. If the total REN of 4 is exceeded, the telephone may not ring.

  • Page 70: Connecting To A Switchboard

    BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794 General information Connecting to a switchboard Switchboard compatibility This product is intended for use within the UK for connection to the public telephone network and compatible switchboards, which support tone dialling, timed break recall or earth recall.

  • Page 71: Guarantee

    Subject to the terms listed below, the guarantee will provide for the repair of, or at BT’s or its agent’s discretion the option to replace the Diverse 6110, or any component thereof, (other than batteries), which is identified as faulty or below standard, or as a result of inferior workmanship of materials.

  • Page 72: For Your Records

    BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794 General information In the unlikely event of a defect occurring, please follow the Helplines’ instructions for replacement or repair. Outside of the 12 month guarantee period: If your product needs repair after the guarantee period has ended, the repair must meet the approval requirements for connection to the telephone network.

  • Page 73: Additional Replacement Items

    BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794 General information Additional/Replacement Items For a full range of items, including additional handsets for either the BT Diverse 6000 range or BT Freestyle 2000, 4000 and 7000, please call 0870 240 3962. R&TTE This product is intended for use within the UK for connection to the public telephone network and compatible switchboards.
  • Page 74 BT Diverse 6110 ~ Issue 2 ~ Edition 1 ~ 06.04.05 ~ 6794 Visit us at www.bt.com Offices worldwide The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of...

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