BT Diverse 6210 User Manual
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BT Diverse 6210 User Manual

BT Diverse 6210 User Manual

British telecommunications plc user guide cordless phone 6210
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BT Diverse 6210 – Issue 2 – Edition 03 – 07.02.05 – 6604
User Guide
BT DIVERSE 6210

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Summary of Contents for BT Diverse 6210

  • Page 1 BT Diverse 6210 – Issue 2 – Edition 03 – 07.02.05 – 6604 User Guide BT DIVERSE 6210...

  • Page 2: Digital Cordless Telephone

    BT Diverse 6210 – Issue 2 – Edition 03 – 07.02.05 – 6604 Welcome… to your BT Diverse 6210 digital cordless telephone Directory lets you store up to 100 names and numbers ■ for easy dialling. Copy the whole directory or individual entries to and ■...
  • Page 3 BT Diverse 6210 – Issue 2 – Edition 03 – 07.02.05 – 6604 This User Guide provides you with all the information you need to get the most from your phone. You must first set up your machine before you can use it. This doesn’t take long as it is easy to do.

  • Page 4: Table Of Contents

    BT Diverse 6210 – Issue 2 – Edition 03 – 07.02.05 – 6604 In this guide Getting started ....7 Location ..... . .7 Setting up .
  • Page 5 Check Call Waiting ....34 BT Helpdesk ....34 SMS text messages .
  • Page 6 BT Diverse 6210 – Issue 2 – Edition 03 – 07.02.05 – 6604 BT Diverse 6210 – Edition 01 – 05.07.04 – 6210 In this guide Additional handsets and bases ..57 Register additional Diverse 6200 handset ... . .57 Register your handset to another base .

  • Page 7: Getting Started

    BT Diverse 6210 – Issue 2 – Edition 03 – 07.02.05 – 6604 BT Diverse 6210 – Edition 01 – 05.07.04 – 6210 Getting started Location You need to place your BT Diverse 6210 base close enough to a mains power and telephone socket so that the cables will reach.

  • Page 8: Battery Low Warning

    BT Diverse 6210 – Issue 2 – Edition 03 – 07.02.05 – 6604 Getting started Battery low warning When the batteries need recharging, the handset beeps and the display shows Battery level The battery symbol shows the current level Battery performance...

  • Page 9: Owners Only

    BT Diverse 6210 – Issue 2 – Edition 03 – 07.02.05 – 6604 Providing you have subscribed to your network’s Caller Display service, the day and time is automatically set when you receive your first incoming call. However, you can also set the day and time manually, see page 56.
  • Page 10 BT Diverse 6210 – Issue 2 – Edition 03 – 07.02.05 – 6604 Getting started 2. Plug the power adaptor into the mains wall socket and switch the power on. 3. Install the 2 x AAA rechargeable batteries supplied into the handset.

  • Page 11: Getting To Know Your Phone

    BT Diverse 6210 – Issue 2 – Edition 03 – 07.02.05 – 6604 Getting to know your phone Handset Display Shows the status of your handset. Menu/Options Opens the menu. Selects on screen options. Talk/Handsfree Press to make a call, page 15.

  • Page 12: Main Display Icons

    BT Diverse 6210 – Edition 05 – 30.11.04 – 6250 Getting to know your phone Main display icons Handset ringer off. Angled – during a call Moving – incoming call or caller on hold. Base Power/In Use indicator On when the power is connected.

  • Page 13: Navigating The Menus

    BT Diverse 6210 – Edition 05 – 30.11.04 – 6250 Navigating the menus… Your BT Diverse 6210 has a menu system which is easy to use. Each menu leads to a list of options. Have a look at the menu map on the following page.

  • Page 14: Menu Map

    BT Diverse 6210 – Issue 2 – Edition 03 – 07.02.05 – 6604 Getting to know your phone Exit menu If you want to exit a menu or the directory, either press until the display returns to standby, or press until the standby screen appears.

  • Page 15: Using Your Phone

    BT Diverse 6210 – Issue 2 – Edition 03 – 07.02.05 – 6604 Using your phone Switch handset on and off 1. Press and hold to switch the handset off. 2. Press again to switch it back on. Handset ringer on/off 1.

  • Page 16: Handsfree

    BT Diverse 6210 – Issue 2 – Edition 03 – 07.02.05 – 6604 Using your phone Handsfree Handsfree lets you talk to your caller without holding the handset. It also enables other people in the room to listen to both sides of the conversation.

  • Page 17: Volume

    BT Diverse 6210 – Issue 2 – Edition 03 – 07.02.05 – 6604 Volume 1. During a call, press the navigation button to increase or decrease the call volume. Secrecy When on a call, you can talk to someone in the same room without your caller hearing.
  • Page 18 BT Diverse 6210 – Issue 2 – Edition 03 – 07.02.05 – 6604 Using your phone Delete a redial number 1. Press . The last number dialled is displayed. Scroll DOWN to the number you want. 2. Press OPTIONS, DELETE CALL 3.

  • Page 19: Keypad Lock

    BT Diverse 6210 – Issue 2 – Edition 03 – 07.02.05 – 6604 3. Press to confirm or to cancel. Press the return to standby. Keypad lock You can lock the keypad to prevent accidentally dialling numbers while carrying it around.

  • Page 20: Calls

    BT Diverse 6210 – Issue 2 – Edition 03 – 07.02.05 – 6604 Using your phone Calls 1. Press . Screen highlights 2. Scroll DOWN CALLS . Press OK. 3. Scroll DOWN through the calls list. 4. Press BACK to return to the previous menu.

  • Page 21: Writing Tips

    BT Diverse 6210 – Issue 2 – Edition 03 – 07.02.05 – 6604 Writing tips If you make a mistake, press CLEAR character or digit. Press once to insert a space. Your phone is set to insert the first letter of a name as an upper case letter.

  • Page 22: New Directory Entry

    BT Diverse 6210 – Issue 2 – Edition 03 – 07.02.05 – 6604 Using your phone New directory entry 1. Press NAMES then OPTIONS. Display shows Press OK. 2. Use the keypad to enter the name then scroll DOWN. 3. Enter the number, scroll DOWN.

  • Page 23: View A Directory Entry

    BT Diverse 6210 – Issue 2 – Edition 03 – 07.02.05 – 6604 2. Alternatively, press NAMES then enter the first letter of the name you want. E.g. for Emma, press display names beginning with E, then scroll to the name you want.

  • Page 24: Copy The Entire Directory To Another Handset

    BT Diverse 6210 – Issue 2 – Edition 03 – 07.02.05 – 6604 Using your phone IMPORTANT Copying an entire directory will replace any existing entries stored in the receiving handset. Directory full If you are copying a directory entry to another handset and the...

  • Page 25: Delete An Entry

    BT Diverse 6210 – Issue 2 – Edition 03 – 07.02.05 – 6604 Delete an entry 1. Press NAMES and scroll DOWN then press OPTIONS. 2. Scroll DOWN DELETE ENTRY DELETE X? is displayed. Press cancel. 4. Press to return to standby.

  • Page 26: Copy To/From Sim Card

    BT Diverse 6210 – Issue 2 – Edition 03 – 07.02.05 – 6604 Using your phone If you have problems copying directory entries from your SIM onto the BT Diverse 6210 place the SIM back into your mobile and confirm...

  • Page 27: Internal Calls

    BT Diverse 6210 – Issue 2 – Edition 03 – 07.02.05 – 6604 Internal calls If you have more than one handset registered to your base, you can make internal calls and transfer calls between handsets. Call another handset 1. Press .

  • Page 28: Put A Caller On Hold And Call Another Handset

    BT Diverse 6210 – Issue 2 – Edition 03 – 07.02.05 – 6604 Using your phone Put a caller on hold and call another handset If music on hold is switched on, see page 52, your caller will hear musical tones while they are on hold.

  • Page 29: Caller Display

    BT Diverse 6210 – Issue 2 – Edition 03 – 07.02.05 – 6604 Caller Display If you subscribe to a Caller Display service, your handset shows who is calling (providing the number is not withheld, unavailable or an international call).

  • Page 30: Dial From The Calls List

    BT Diverse 6210 – Issue 2 – Edition 03 – 07.02.05 – 6604 Caller Display Dial from the Calls list 1. Press CALLS to open the Calls list. 2. Scroll DOWN to the name or number you want. 3. Press to dial.

  • Page 31: Delete The Entire List

    BT Diverse 6210 – Issue 2 – Edition 03 – 07.02.05 – 6604 Delete the entire Calls list 1. Press CALLS to open the Calls list. 2. Press OPTIONS and scroll DOWN Press OK. DELETE ALL CALLS? 3. Press to confirm or to cancel.

  • Page 32: Bt Calling Features

    BT Diverse 6210 – Issue 2 – Edition 03 – 07.02.05 – 6604 BT Calling Features The BT Calling Features works in exactly the same way as the main name and number directory and can store up to 10 entries.

  • Page 33: Call Divert Off

    BT Diverse 6210 – Issue 2 – Edition 03 – 07.02.05 – 6604 Call Divert Off 1. Press then scroll DOWN press 2. Listen for confirmation of your instructions. Check Divert 1. Press then scroll DOWN press 2. Listen to hear the status of your Call Divert.

  • Page 34: Check Call Waiting

    BT Diverse 6210 – Issue 2 – Edition 03 – 07.02.05 – 6604 BT Calling Features Check Call Waiting 1. Press then scroll DOWN press 2. Listen to hear the status of your Call Waiting. BT Helpdesk 1. Press then scroll...

  • Page 35: Sms Text Messages

    BT Diverse 6210 – Issue 2 – Edition 03 – 07.02.05 – 6604 SMS text messages Welcome to the BT SMS Service on your BT Diverse 6210. The service is provided by BT. Your BT Diverse 6210 can send and receive SMS messages from participating mobile networks and compatible landline telephones in the UK.

  • Page 36: Cost Of Fixed Line Service

    BT Diverse 6210 – Issue 2 – Edition 03 – 07.02.05 – 6604 SMS text messages Cost of the fixed line service There is no subscription charge (other than the subscription to Caller Display). Visit the BT.com website (www.bt.com) to find out how much it costs to send a SMS text message (depends upon your call package).

  • Page 37: Receiving A Call While Writing A Text

    BT Diverse 6210 – Issue 2 – Edition 03 – 07.02.05 – 6604 INSERT TEMPLATE – these are pre-stored messages. Press and scroll DOWN you want and press USE. The template is added to your text at the cursor. 4. When sending a message the display shows...

  • Page 38: Sent Messages In The Outbox

    BT Diverse 6210 – Issue 2 – Edition 03 – 07.02.05 – 6604 SMS text messages All handsets use the same inbox, outbox and drafts folder. Sent messages are stored in the Outbox Your BT Diverse 6210’s outbox is like a redial list. It holds a copy of the last 5 messages sent.

  • Page 39: Writing Tips

    BT Diverse 6210 – Issue 2 – Edition 03 – 07.02.05 – 6604 Writing tips If you make a mistake, press character or digit to the left of the cursor. 1. Press LEFT RIGHT to move the cursor. 2. Press once to insert a space.

  • Page 40: Edit Sms Template

    BT Diverse 6210 – Issue 2 – Edition 03 – 07.02.05 – 6604 SMS text messages When you delete a template it is shown on the screen as EMPTY. Edit SMS templates You can overwrite the existing templates with your own messages, up to 32 characters long.

  • Page 41: Read, Edit And Send Draft Sms Messages

    BT Diverse 6210 – Issue 2 – Edition 03 – 07.02.05 – 6604 Read, edit and send draft SMS messages If you have saved a message you have written for sending later, you can view, edit and send it from the Draft Messages box.

  • Page 42: Reading Sms Text Messages

    BT Diverse 6210 – Issue 2 – Edition 03 – 07.02.05 – 6604 SMS text messages You will not be able to receive text messages until you have first sent a message. The first sent message registers you with the text service.

  • Page 43: Sms Alert

    BT Diverse 6210 – Issue 2 – Edition 03 – 07.02.05 – 6604 4. Follow the on-screen prompts to save, write, send or delete the messages. Or press previous menu level. SMS alert Your handset will beep when you receive an SMS text message.

  • Page 44: Adding Or Changing Sms Service Centre Numbers

    BT Diverse 6210 – Issue 2 – Edition 03 – 07.02.05 – 6604 SMS text messages Adding or changing SMS Service Centre numbers 1. Press MENU, SMS MESSAGES is displayed, press scroll DOWN SMS SETTINGS SERVICE CENTRES is highlighted. Press OK.

  • Page 45: Sms User Areas

    BT Diverse 6210 – Issue 2 – Edition 03 – 07.02.05 – 6604 SMS User Areas Your BT Diverse 6210 is pre-set to make all text messages available to every user. You can set up to 4 PIN protected user areas for your BT Diverse 6210 so that text messages can be kept private.

  • Page 46: Send A Text To A User Area

    BT Diverse 6210 – Issue 2 – Edition 03 – 07.02.05 – 6604 SMS text messages Follow these instructions to edit a SMS user area. 7. Scroll DOWN PIN PROTECTION RIGHT to select 8. Scroll DOWN PIN CODE . Enter your PIN if you have changed this from the factory setting of 0000 and PIN protection is set to ON.

  • Page 47: Handset Settings

    BT Diverse 6210 – Issue 2 – Edition 03 – 07.02.05 – 6604 Handset settings Ringer melody and volume You can set separate ring melodies for external and internal calls. Each setting has a choice of 5 standard and 10 polyphonic melodies.

  • Page 48: Handset Name

    BT Diverse 6210 – Issue 2 – Edition 03 – 07.02.05 – 6604 Handset settings The handset number will always be shown after a name has been given to the handset. 3. Press LEFT RIGHT to select 4. Press LEFT RIGHT to select the contrast level.

  • Page 49: Handset Beeps

    BT Diverse 6210 – Issue 2 – Edition 03 – 07.02.05 – 6604 Handset beeps on/off 1. Press MENU then scroll DOWN and press OK. 2. Scroll DOWN KEYPAD and press OK. 3. Use LEFT RIGHT to select 4. Press SAVE.

  • Page 50: Select Base

    BT Diverse 6210 – Issue 2 – Edition 03 – 07.02.05 – 6604 Handset settings Select base You can register your BT Diverse 6210 handset to up to 4 bases. If your handset has been registered to more than one base you can select which one it uses.

  • Page 51: Base Settings

    BT Diverse 6210 – Issue 2 – Edition 03 – 07.02.05 – 6604 Base settings Ringer melody and volume Choose from 5 melodies and 5 volume levels plus Off. 1. Press MENU then scroll DOWN press OK. Display shows RINGER 2.

  • Page 52: Music On Hold

    BT Diverse 6210 – Issue 2 – Edition 03 – 07.02.05 – 6604 Base settings Music on hold Choose whether an external caller will hear musical tones if you put them on hold, e.g. while transferring them to another handset. The default setting is On.

  • Page 53: Repeater Mode

    BT Diverse 6210 – Issue 2 – Edition 03 – 07.02.05 – 6604 4. Display shows ENTER NEW PIN press SAVE. Display shows CONFIRM NEW PIN new PIN again. 5. Press SAVE. The display shows 6. Press to return to standby or back in the menu.

  • Page 54: Calendar/Clock

    BT Diverse 6210 – Issue 2 – Edition 03 – 07.02.05 – 6604 Calendar/Clock Section When the time appointed arrives, the handset will ring. Two options are given: CLEAR – if chosen the ringer will stop and the display will return to the standby screen.

  • Page 55: Alarm

    BT Diverse 6210 – Issue 2 – Edition 03 – 07.02.05 – 6604 7. Enter the date of the appointment and press DOWN. 8. Press LEFT RIGHT to select the melody you want. 9. Press SAVE. 10. Press to return to standby or back in the menu.

  • Page 56: Time & Date

    BT Diverse 6210 – Issue 2 – Edition 03 – 07.02.05 – 6604 Calendar/Clock Time & Date 1. Press MENU then scroll DOWN press OK. 2. Scroll DOWN TIME & DATE 3. Enter the correct time then scroll DOWN. 4. Enter the correct date and scroll DOWN.

  • Page 57: Additional Handsets And Bases

    BT Diverse 6210 – Issue 2 – Edition 03 – 07.02.05 – 6604 Additional handsets and bases Up to 6 handsets can be registered and operated from the BT Diverse 6210 base. This allows you to hold internal calls even while another handset is making an external call.

  • Page 58: Register Your Handset To Another Base

    BT Diverse 6210 – Issue 2 – Edition 03 – 07.02.05 – 6604 Additional handsets and bases screen and will be assigned the next available handset number. Register your handset to another base On the handset: 1. Press MENU then scroll...

  • Page 59: Select A Base

    BT Diverse 6210 – Issue 2 – Edition 03 – 07.02.05 – 6604 Select a base On the handset: 1. Press MENU then scroll DOWN and press OK. Scroll down to 2. Press OK. Display shows BASE 2 the base you want and press OK.

  • Page 60: Help

    BT Diverse 6210 – Issue 2 – Edition 03 – 07.02.05 – 6604 Help Handset not registering Check that the base is plugged into the mains power and switched on. ■ Check that there are charged batteries in the handset and that they are fitted correctly.

  • Page 61: Possible Problems With Sms

    BT Diverse 6210 – Issue 2 – Edition 03 – 07.02.05 – 6604 Handset does not ring Check that the batteries are inserted correctly. ■ Check that the handset ringer has not been switched off, see page 47. ■ Your caller cannot hear you Secrecy is switched on.
  • Page 62 BT Diverse 6210 – Issue 2 – Edition 03 – 07.02.05 – 6604 Help Cannot send text Check service centre number is correct including 1470P prefix. ■ Cannot receive text Check service centre number is correct. ■ Ensure you have subscribed to a Caller Display service and that it is active. You can ■...
  • Page 63 BT Residential lines – call 150. BT Business lines – call 152. ■ For non BT line customers, call 0800 800 150 (residential) or 0800 800 152 (business). ■ Additional handsets are available from the Helpdesk on 0870 240 3962.

  • Page 64: Helpline

    BT Diverse 6210 – Issue 2 – Edition 03 – 07.02.05 – 6604 Help If you are sending a message from a fixed line phone to another fixed line phone Forces a message you send to be delivered as a voice text even though the ■...

  • Page 65: General Information

    This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom. Safety information Only use the power supply suitable for the BT Diverse 6210 range. Using an unauthorised ■ power supply will invalidate your guarantee and may damage the telephone.

  • Page 66: Cleaning

    BT Diverse 6210 – Issue 2 – Edition 03 – 07.02.05 – 6604 General information Never dispose of batteries in a fire. There is a serious risk of explosion and/or the release ■ of highly toxic chemicals. Cleaning Simply clean the handset and base with a damp (not wet) cloth, or an anti-static wipe.

  • Page 67: Connecting To A Switchboard

    To change the dialling mode, see Dialling mode, page 51. Guarantee Your BT Diverse 6210 is guaranteed for a period of 12 months from the date of purchase. Subject to the terms listed below, the guarantee will provide for the repair of, or at BT’s or its agent’s discretion the option to replace the BT Diverse 6210, or any component...
  • Page 68 If you experience difficulty using the product, prior to returning your product, please read the Help section beginning on page 60 or contact the BT Diverse Helpdesk for assistance on 0870 240 3962 or email bt.helpdesk@vtecheurope.com. The helpline is open from 9.00am-5.30pm Mon-Fri and 9.30am-2.30pm on Saturdays.

  • Page 69: Additional/Replacement Items

    The BT Diverse 6210 has a total REN of 1, i.e. for a base and up to 6 handsets. Any other instrument provided by BT may be assumed to have a REN of 1 unless stated otherwise.
  • Page 70 BT Diverse 6210 – Issue 2 – Edition 03 – 07.02.05 – 6604 Visit us at www.bt.com Offices worldwide The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of...

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