Serveraid Error Codes - IBM 9228 - IntelliStation Z - Pro Service Manual

1. Place download jumpers on the controller and try to update the firmware code
2. Isolate between the SAS subsystem and the controller by disconnecting all SAS
3. If original ISPR code remains after all SAS cables are disconnected and the

ServeRAID error codes

In the following error codes, x can be any number or letter.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Type 9228 and 9232," on page 19 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code
1xxx
2xxx
3000-31xx
142
IBM IntelliStation Z Pro Type 9228 and 9232: Problem Determination and Service Guide
on the adapter.
cables from the suspected adapter, and restart the computer.
Attention: Do not press F5. Doing so changes the computer configuration.
If the ISPR code is EF10 after the cables are disconnected, complete the
following steps until the error is corrected:
a. Identify which channel is causing the error by reconnecting cables one at a
time and restarting the computer until the error occurs again.
b. Check the termination of the identified channel in step 2a.
c. Disconnect one drive at a time from the channel that you identified in step
2a and restart the computer each time to determine which drive is causing
the problem.
d. Reconnect the SAS cable to the channel that you identified in step 2a.
e. Reconnect the backplane to the channel that you identified in step 2a.
computer is restarted, complete the following steps until the error is corrected:
a. Reseat the controller.
b. Replace the controller.
Description
A microcode checksum error occurred.
A code DRAM error occurred.
A code DRAM error occurred.
Action
1. Reseat the ServeRAID controller.
2. Replace the ServeRAID controller.
1. Install the download jumpers, and update the
BIOS code and firmware for the controller.
Then, remove the jumpers. For more
information about updating the BIOS code,
see "Updating the BIOS code on the
computer" on page 139.
2. Reseat the ServeRAID controller.
3. Replace the ServeRAID controller.
1. Install the download jumpers, and update the
BIOS code and firmware for the controller.
Then, remove the jumpers. For more
information about updating the BIOS code,
see "Updating the BIOS code on the
computer" on page 139.
2. Reseat the ServeRAID controller.
3. Replace the ServeRAID controller.