Service Processor Error Codes; Serveraid Error Codes - IBM 326m - eServer - 7969 Hardware Maintenance Manual

Hardware maintenance manual
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Note: See "System" on page 100 to determine which components should be replaced by a field service technician.
Error code/symptom
I9990650
(AC power has been restored)

Service processor error codes

When viewed from POST, service processor (baseboard management controller)
error codes will appear in hexadecimal form (generally beginning with A2, A3, A4,
A5, A6, A7, AD, AE, or E1), unless a Remote Supervisor Adapter is installed.
However, when viewed from the System Error Log, the messages will appear as
text. To determine a possible error condition for the service processor, see the
System Error log (see "Starting the diagnostic programs and viewing the test log"
on page 22).

ServeRAID error codes

In the following error codes, x can be any number or letter.
Note: See "System" on page 100 to determine which components should be replaced by a field service technician.
Error code/symptom
1xxx (Microcode checksum error)
2xxx (Code DRAM error)
3000-31xx(Code DRAM error)
3200 (Code DRAM error)
3300 (ServeRAID-5i only)
3E20 (ServeRAID-5i only)
3E2x
FRU/action
1. Check cable.
2. Check for interruption of power.
3. Power cable.
FRU/action
1. ServeRAID controller
1. Install download jumpers, flash latest level BIOS and
firmware for controller. Remove jumpers.
2. ServeRAID controller.
1. Install download jumpers, flash latest level BIOS and
firmware for controller. Remove jumpers.
2. ServeRAID controller.
1. Install download jumpers, flash latest level BIOS code
and firmware for controller. Remove jumpers.
2. ServeRAID controller.
1. Install ServeRAID-5i controller in an extended PCI
expansion slot. See the documentation that came with
the server for more information.
1. Remove the ServeRAID-5i controller from its slot and
install it in the proper PCI option slot.
2. Verify that the ServeRAID-5i controller is supported in
this server.
3. ServeRAID-5i controller.
4. System board.
1. Reseat the ServeRAID controller.
2. Flash latest level of BIOS code and firmware for
controller.
3. ServeRAID-5i controller.
4. Integrated RAID controller on serve).
Chapter 7. Symptom-to-FRU index
93

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