Customer Service Information - Honda EB3500X Owner's Manual

CUSTOMER SERVICE INFORMATION
Honda power equipment dealership personnel are trained
professionals. They should be able to answer any question you may
have. If you encounter a problem that your dealer does not solve to
your satisfaction, please discuss it with the dealership's management.
The Service Manager or General Manager can help. Almost all
problems are solved in this way.
If you are dissatisfied with the decision made by the dealership's
management, contact the Honda Power Equipment Customer Service
Office. You can write to:
American Honda Motor Co., Inc.
Honda Power Equipment Division
Customer Service Office
4475 River Green Parkway
Duluth, Georgia 30136-2565
Or telephone: (404) 497-6400
When you write or call, please give us this information:
l
Model and serial number (see pages 8 and 9 1
l
Name of dealer who sold the generator to you
l
Name and address of dealer who services your generator
l
Date of purchase
l
Your name, address, and telephone number
l
A detailed description of the problem
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