Customer Service Information - Honda EG5000X Owner's Manual

CUSTOMER SERVICE INFORMATION
Honda Power Equipment dealership personnel are trained professionals.
They should be able to answer any question you may have. If you encounter
a problem that your dealer does not solve to your satisfaction, please discuss
it with the dealership's management. The Service Manager or General
Manager can help.
Almost all problems are solved in this way.
If you are dissatified with the decision made by the dealership's management,
contact the Honda Power Equipment Customer Service Office. You can write
to:
American Honda Motor Co., Inc.
Honda Power Equipment Division
Customer Service Office
4475 River Green Parkway
Duluth GA 30136-2565
Or telephone: (404) 497-6400
When you write or call, please give us this information:
l
Model and serial numbers (see pages 8 & 9)
l
Name of the dealer who sold the generator to you
l
Name and address of the dealer who services your generator
l
Date of purchase
l
Your name, address, and telephone number
l
A detailed description of the problem
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