Brady BBP81 User Manual page 98

92 Troubleshooting
Print Quality Problems
Problem
Wrinkled ribbon
Printing too light or
too dark over the
entire label
Smudge marks on
labels
Misregistration/skips
labels
Misregistration and
misprint of one to
three labels
Y882746
Table 16 • Print Quality Problems (Continued)
Possible Cause
Ribbon fed through the
machine incorrectly.
Incorrect burn temperature.
Incorrect or uneven printhead
pressure.
Media not feeding properly;
"walking" from side to side.
The strip plate needs adjusting.
The printhead needs vertical
adjustment.
The printhead is improperly
balanced.
The printhead and platen roller
need to be realigned.
The media or ribbon is not
designed for high-speed
operation.
You are using an incorrect
combination of media and
ribbon for your application.
You are using ribbon with
direct thermal media.
Incorrect or uneven printhead
pressure.
1. The media or ribbon is not
designed for high-speed
operation.
2. Media and ribbon are not
compatible.
The printer is not calibrated.
Improper label format.
The platen roller is dirty.
Media does not meet
specifications.
BBP81 User Manual
Recommended Solution
See Load Ribbon on page
Set the darkness to the lowest possible setting for
good print quality. See Adjust Print Darkness
on page 54.
Set the printhead pressure to the minimum
needed for good print quality. See
Printhead Pressure on page
Make sure that media is snug by adjusting the
media guide, or call a service technician.
Call a service technician.
Call a service technician.
Call a service technician.
Call a service technician.
Replace supplies with those recommended for
high-speed operation.
1. Switch to a different type of media or ribbon
to try to find a compatible combination.
2. If necessary, consult your authorized Brady
reseller or distributor for information and
advice.
Direct thermal media does not require ribbon. To
check if you are using direct thermal media,
perform the label scratch test in
Ribbon on page 28.
Set the pressure to the minimum needed. See
Adjust Printhead Pressure on page
1. Replace supplies with those recommended
for high-speed operation.
2. Confirm media and ribbon compatibility at
www.bradyid.com.
Recalibrate the printer.
Use correct label format.
See Clean the Printhead and Platen Roller
on page 80.
Use media that meets specifications.
38.
Adjust
44.
When to Use
44.
5/13/08