Olivetti Da Vinci DV2 Instruction Manual page 46

Start the DVSync program on the PC (if it is not currently running). The
icon for it should appear on the system tray next to the PC clock.
Single-click the icon on the system tray and select the DVSync Settings
option. You will be able to point the program to ports 1 through 4. Try
each one in succession with syncs in between. If a message comes up
that it cannot open the port, that port does not exist or is in use by
another software package. If after trying all ports without success, it is
possible that either the COM port is not set correctly (see more
information on setting the correct COM port in A1 above), or that the
cradle may be defective. Be sure that the DVSync Settings window is
not open when synchronizing.
Q3: I am using CompanionLink/DVLink to synchronize. The
synchronization process appears to be finishing correctly, but
data is not being transferred. What should I do?
A3: Make sure the desired program is selected in the DVSync Settings:
1. Start DVSync on the PC if it is not already running. From the Start
menu select Programs, select the program you want running on
the PC. This will automatically start DVSync.
2. Single-click the icon on the system tray and select the DVSync
Settings option.
3. You will know the communication port (COM port) setting is
correct because the DVSync process finished normally. In the
DVSync Settings window click that tab corresponding to the
Personal Information Manger you are using (DVLink
CompanionLink). In whatever tab you just clicked, be sure that the
checkbox beginning with "Synchronize to..." on the first screen is
checked.
4. Click Apply and then OK.
5. Synchronize again.
If the data has still not transferred from the PC to the daVinci, use the
Purge and Reload function on the PC software. For more information
about using the purge and reload function see the help file in DVLink or
CompanionLink.
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